Location rating score
"The resort has a very friendly staff and nice atmosphere."
Abdulla - 14 June 2019
Free Wi-Fi in all rooms!
|Value for money||7.2|
|Distance to city centre||15.0 km|
|Nearest airport||Sir Seewoosagur Ramgoolam International Airport (MRU)|
|Distance to airport||42.9 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Angsana Balaclava Mauritius Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 65 EUR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Angsana Balaclava Mauritius Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Mauritius Island with private transportation, the resort can arrange both taxis or car rental.
Angsana Balaclava Mauritius Hotel does permit smoking in some areas and is not 100% smoke-free.
If what you're looking for is a conveniently located hotel in Mauritius Island, look no further than Angsana Balaclava Mauritius Hotel. With its location just 15.0 km from the city center and 60.0 km from the airport, this 5-star hotel attracts numerous travelers each year. With the city's main attractions such as Water Lili Diving Site, Stella Maru Diving Site, Caravelle Diving Site within close reach, visitors to the hotel will just love its location.
Angsana Balaclava Mauritius Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop can be enjoyed at the hotel.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, diving are designed for escape and relaxation. Angsana Balaclava Mauritius Hotel is a smart choice for travelers to Mauritius Island, offering a relaxed and hassle-free stay every time.
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-2 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 3 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Angsana Balaclava Mauritius Hotel
Show reviews that mention
Lovely, Surreal, Incredible”
The smoothest check-in we have ever experienced. The breakfast included both a la carte & buffet which was amazing but nothing can compare to the dinner, the 5-course dinner every night, it was just impeccable. When you see the food presentation you might think, this might not be as delicious as it looks, but they exceeded my expectations without a doubt. The room - we stayed in Ocean View Villa with Private Pool & the view was stunning. The private pool didn't have a temperature control but that didn't stop me from soaking in almost every afternoon hahaha, the size was big compared to other 5-star-luxury hotels. I felt at home in this hotel, the manager along with his staff made us feel very comfortable and taken care of. You will definitely not regret staying in this hotel. Thank you Angsana Balaclava !
One of the best rooms I've stayed in”
i stayed at angsana while on business but still got to enjoy everything the hotel had to offer. i had a spa suite so i got to enjoy a 90 minute spa treatment every day as part of the room rate. the room was very modern and the private pool on the balcony just topped it off. every night, the food on offer at the restaurant was amazing. better than some of the best restaurants here in melbourne!
I have to say the dinners were just fantastic!!Big love!Me and my friends stayed for five nights and the dinner was all different from each day,and they were all exceptional great!Room was big and comfortable. And the bed was easy to sleep.It was cleaned two times a day so it had to be well conditioned.The beach was alright with lots of shells and stuff that unrecognised.Overall, this hotel is one of my favourite and worthy money.
Very nice hotel. Room was amazing, only issue was that private pool had extremely cold water so was unusable. Hotel seems to try very hard with the food and it was presented well, but unfortunately it just didn't taste as good as it looked.
Past its prime”
The physical structure is very good, but isn't being maintained or operated well and the cracks (sometimes literally) are starting to show. It's a real shame, it could offer a wonderful experience with just a bit more TLC and a more proactive approach from the staff. One expects to pay a premium for food and drink, and some was good quality, but overall it felt like the prices were set to exploit the fact that guests had effectively no option but to eat at the hotel. In contrast, the hotel could make a lot from providing a regular drinks service to the beach, but this only happened once during our whole stay. Lastly, our room was not what we expected it to be when we arrived. The manager agreed to a discounted upgrade to a better room, which was on the face of it much nicer, but still had some significant problems that we would have been extremely dissatisfied with if we had paid full price: this included a mini-harram not up to the task and a pool with a potential safety issue.
Everything in this hotel was good except the wasps nest between the rocks near the pools and stairs.”
The hotel is good specially the rooms with pool in front of the sea. Seeing the sunset on the bed is another story. The dinner in the room is very good and the food quality is amazing I believe they have professional chefs. But the thing I will never forget it in this hotel is the wasps in between the rocks near the pool. I couldn't relaxed at the pool as it seems I have swimmed near the wasps nest which was very dangerous I have requested to change the room but unfortunately after they upgrade me, the same issue still exist. A lot of wasps near my head when I was swimming. At the end I got sting by wasp in my foot after I was coming back from breakfast which is hurting me for some hours. Be careful if you are going to book a room there.
Hotel seem under staff, -expect to wait hours for beach/pool towers, -expect to wave at waiters to come and they will always forget things -expect super slow room service and hope you dont have any problem in your villa, (the staff will take life long to come) - expect not privided toothbrush, toothpaste and razorblade -the first villa has a three in front of it, so you cannot see anything, but overall the villa room is nice and up to Angsana Balaclava. The main problem is the staff, it seem missing, you can forget them from the room...I don't want to add more to the description...not worth my time
Dear Marco, Firstly, thank you for sharing with us your experience in respect of your stay at Angsana Balaclava from December 28, 2019 – January 2, 2020. On an opening note, it is most regrettable that you did not find your experience at our Resort to be to your satisfaction. Having said this, I have taken careful note of your specific comments made in relation to the services provided by our team during your stay with us and as such, I am sincerely sorry, that they did not meet with your expectations. In the meantime, I have shared your review with all concerned, in view to overcome any shortfalls. On a positive note, we are glad to learn that you found the Suite to be to your liking, which is much appreciated. Thank you for your feedback, which will enable us to deliver the finest level of service, in order to provide our most discerning guests with an optimal experience leading to total guest satisfaction. With best regards, Paul van Frank General Manager
Lovely stay at the Angsana ”
The service was impeccable and the suite we stayed in was really cosy. The resort was beautifully designed and we had a luxurious and private time there just chilling and relaxing. The staff (Kiran and team) also kindly extended our check our time so we could further relax until late afternoon before catching our flight back. This was much appreciated
Dear Eugenia, Firstly, I wish to take this opportunity to thank you, for having taken the time & the trouble of sharing with us your positive feedback, following your recent stay with us at “Angsana Balaclava Mauritius”. It was highly motivational to learn, that on the whole, the facilities & services at our hotel met with your expectations, as it has always been our earnest endeavor to achieve optimal guest satisfaction through personalised care and attention to detail. Furthermore, I am most grateful to you, for your kind appreciation of our team, more particularly, of our team member, Kiran. Your input in this regard is truly valued and will inspire us to acquire greater heights of excellence in the services rendered to our most esteemed guests. Once again, many thanks and on behalf of the “Angsana Balaclava Mauritius” team, I look forward to welcoming you back in our midst, in the future. Remaining always at your service! With best regards, Paul van Frank General Manager
the room was lovely with the private pool and nice views from the balcony , nice clean beach and relaxed overall atmosphere. the restaurant can be better , the dinner service was slow, and it would be more entertaining if there were some activities or shows in the evening. the free water sport was nice although they refused to let us do snorkeling because we've never done it before , this was a surprise.
It’s just ok ”
It wasn’t a very pleasant stay. The pool looks very dirty. The room type is totally different from Agoda image. On Agoda the room has a private pool while I was told by the hotel it’s a wrong picture. Reception was warm welcoming but a bit pushing for extensions. The private beach ain’t nice, there are so many little sharp rocks in the sands. I’d say the breakfast is the best thing during my stay. Changed to four season after.
Little disappointed its not as expected ”
Not worth for the money we paid. We can best one for the expense. We are not happy. But one definitely have say coming to food, the first day it’s a 👎🏻 totally. But the next couple of days felt happy with the breakfast and dinner because of only the two ladies one is sureka and the other one renu, ThanQ you both of you dear.
A perfect place for couples or a family. ”
The resort has a very friendly staff and nice atmosphere.
Dear Abdulla, Firstly, I wish to thank you for having shared your experience pursuant to your stay at “Angsana Balaclava Mauritius”. Having said this, I am most grateful to you for your most positive feedback in respect of the Resort’s atmosphere being “nice” and the friendliness of our staff, which indeed, reflects the warm & welcoming hospitality of the Mauritian people. Once again, thank you for your valuable feedback and we sincerely hope, that we will have the pleasure of welcoming you again, amidst us at “Angsana Balaclava Mauritius” in the future. Remaining always at your service! With best regards, Paul van Frank General Manager
Mom with a teen”
Very good but not for teens Its too quiet And isloated and far drive from main attractions Beach not great mostly made for couples
Could have been much much better”
Staff service was delayed by close to 2 hours. A simple bottle of water took approximately 50 minutes to arrive. Staff was not accommodating at all. Wasn't informed regarding pre-ordering special breakfast menu. The room that we stayed in was wonderful though.
Dear Huda, First, allow me to take this opportunity to thank you for having chosen to stay with us at “Angsana Balaclava Mauritius”. We thank you for your most positive review and rating, which are much appreciated. On behalf of the “Angsana Balaclava Mauritius” team, I look forward to the pleasure of welcoming you again at in the near future. Remaining always at your service! Best regards, Paul van Frank General Manager
good resort ”
Staff though very polite were not professional or skilled. quality of food was not becoming of a five star resort.
Dear Vidya, Firstly, I wish to thank you for having taken the time of sharing with us your valued feedback, following your recent stay at “Angsana Balaclava Mauritius”. Whilst I am delighted to read that you found our staff to be “very polite”, I am very sorry if, on the other side, you found that our staff was “not professional or skilled”, which, most definitely does not reflect the norm or standard to be found at Angsana. In this regard, I wish to give you my personal assurance, that I have discussed the same with our HR Manager so that the required remedial action can be taken to avoid any recurrence. Having said this, I am extremely sorry, that you did not find the Culinary experience to be to your satisfaction. Nevertheless, I have shared your comments with our Executive Chef, so as to enable him to review the same for the benefit and enjoyment of our most esteemed guests. We look forward to, hopefully, welcoming you back. Best regards, Paul van Frank Genera
No restaurant Just 1”
Didnt use plundge pool as it was winters
Good to go”
Bad and ugly