This property is in high demand!
Booked 69 times
Located in heart of Phnom Penh
Free Wi-Fi in all rooms!
Booked 69 times
|Value for money||8.9|
|Distance to city center||1km|
|Nearest airport||Phnom Penh International Airport (PNH) - Cambodia|
|Distance to airport||8.6 km|
Well-placed in the shopping area of Phnom Penh city, Baitong Hotel & Resort provides a most conducive spot for you to take a break from your busy days. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Baitong Hotel & Resort offers many facilities to enrich your stay in Phnom Penh. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service can be enjoyed here.
Guests can choose from 106 rooms, all of which exude an atmosphere of total peace and harmony. The property's recreational facilities, which include fitness center, outdoor pool are designed for escape and relaxation. Baitong Hotel & Resort is an ideal place of stay for travelers seeking charm, comfort, and convenience in Phnom Penh.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Baitong Hotel & Resort
Sangkat Chakto Mukh
Sangkat Chakto Mukh
Brand new hotel that is close to a lot of restaurants”
The noises from the nearby pub in the late evening can be quite annoying especially at 1 am in the morning
Beautiful and green hotel”
The design is amazing. It’s beautifully designed and surrounded by greenery. Absolutely spend our next holiday there.
Dear Vannak, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that hotel facilities of design fully met your expectations. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager
Hotel too great. All thing is wonderfullll:)
Dear Thao, Thank you for staying at Baitong hotel and sharing your comments. Your positive comments are very much appreciated and we are happy to know that everything fully met your expectations. It was a real pleasure to have you as our guest and It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager
Staff were helpful, breakfast was amazing, room very clean
Dear Kies, Thank you for writing us a valuable review and letting us know of your excellent time spent with us at Baitong Hotel& Resort. It is so wonderful to hear that you took comfort whilst in our care, and that the team provided consistently great service. This is something which is so important to us so I am pleased to hear that we are on the right track. It was a pleasure to welcome you as our guests and we look forward to welcome you once again. Kind regards, Borami Shin Hotel Manager
Even better than last time! Kuang seafood in the hotel is my favorite restaurant in Thailand. Exceptional service all the way around. The staff went up and beyond service for me. The rooms were clean, updated and stylish. Thank you for making a wonderful experience once again.
Dear Bomi, Welcome back to hotel and thank you for your lovely review. Your very positive comments on the general facilities and the staff are greatly appreciated and we are happy that you enjoyed your meal at Kuang Seafood. Thank you again for sharing your experience. We look forward to personally welcoming you back to the Baitong Hotel in the near future. Kind regards, Borami Shin Hotel Manager
We had 3 nights here. Room and bathroom are spacious and clean. Feel so relaxing especially when you are at their swimming pool. Surrounded by beautiful trees. Staffs are friendly and helpful. Breakfast is amazing !
Dear Ka, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that the room, breakfast and forest pool fully met your expectations. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager
hotel in the forest”
it was great stay there. u can see beautiful pool once u step in covered with green. i've felt inner peace during my stay. u can definitely relax your body there with staffs and environment. thanks BAITONG!
Dear SungCheol , Thank you very much for your kind feedback, we are the most happy hearing that you had a wonderful stay in overall. We are delighted that you enjoyed your stay with us and are satisfied with the forest pool and service provided by our vibrant team We hope to welcome you to the Baitong Hotel again in the near future. Kind regards, Borami Shin Hotel Manager
- Various selections of breakfast - Unique design of Pool -Lunch at Thai restaurant in the hotel was delicious. - Hotel employee is very helpful - Mattress of bed was very comfortable - Many restaurants nearby the hotel -
Dear Kim, Thank you for staying at Baitong Hotel and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager
Warm welcome, all of staffs are very great, the room is clean, building design is no.1 We love all of you and will back in the soonest time!
Dear Tien, Thank you very much for your generous review and for sharing the experience at Baitong Hotel. It was a pleasure reading thorough your feedback comment. My team and I are very pleased to know that you have had a nice stay at Baitong Hotel and that you were impressed with overall stay experience. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager
Lost drinks in the minibar in room, their attitude was bad that can not find and that's all. Too bad!!! How do u think about if you stay hotel and trust them 100%, unlucky that you lost something in the room but no one responsible?
Dear Ms Lam, I certainly appreciate you taking your time to write feedback regarding your recent stay at our hotel. I do apologize that we failed to meet your expectations. As for your missing items, we had organized multiple staff members to check for your items, however was unable to locate them in the minibar. We have also checked our security cameras near your room and the employee area and investigated with our Front office, Security and Housekeeping Departments regarding this incident but could not locate your missing items. In Baitong hotel, to maintain guest trust with our employee, all hotel staffs have their pockets and bags checked at the start and end of their shifts. Please accept my sincere apology for any inconveniences caused during your stay. Perhaps we may have another opportunity to welcome you back again, next time on any occasion that you can experience more of what we have on offer. Kind regards, Borami Shin Hotel Manager
Disappointed staff here!!!”
Im here for business trip for 2 days. Hotel still under construction restaurant and 1 pool locked. So funny that when check out someone take out my drinks that I kept inside the minibar. Before check out I told with the lady Front Office Manager name is Zélie Paulin that help to keep my drinks inside minibar when come back I will take it, she said okay will keep for me. But when Im back, she answered nothing inside minibar and told me that their staff never lie her so am I lie???. We have to wait them check but only check and they answer can’t find anything and not any solution for me. She also so bad atitude when talk with us, she very confident answer that her staff never lie and that’s all. Actually not expensive drinks but anyway it’s customer property. I wear someone take my drinks, I never have time for writing complaints with no meaning!!!
Dear Lam, I appreciate you taking your time to write feedback regarding your recent stay at our hotel. I do apologize that we failed to meet your expectations. In Baitong we trust both our valuable guest and staff therefore we always take appropriate steps and investigate incident such as missing items very seriously. Due to the hotel reaching high occupancy we were not able to accommodate your late check out request, as per our conversation, and with your permission we held your belongings at our Front Office. Our Front office manager, Zelie who has years of experience in Guest relation was the Manager on duty during your stay. I can assure you that she is very professional and always looks after all our guests with great hospitality. I trust that she had did her very best to complete the correct procedures and follow up for your missing items. Please accept my sincere apology for any inconveniences. Regards, Borami Shin Hotel manager
Surprisingly nice! ”
Nice interior of the hotels and rooms.. And very relaxing pool area to unwind. 6th floor restaurant is breathtaking too..
Dear Mr Jacob, Thank you for taking the time to share your detailed experience with us. We appreciate the time you took to share your experience and are so pleased to know that you had a memorable stay in our uniquely designed room during your stay and enjoyed at the forest pool at Baitong Hotel. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. With best regards, Borami Shin Hotel Manager
Great staff, really good housekeeping always made a real effort, hopefully they can maintain this in the high season. One thing I would like to see added is privacy locks or latches to the inside of the doors, I would feel more comfortable if I could put it across while in shower, toilet or even sleeping.
Dear Mr. Ross, Thank you very much for taking the time to share your recent experience with us! We are really pleased to hear you had pleasant stay with us and felt welcome by our dedicated team. We appreciate your kind comments regarding door latches and I will share with our management team your suggestion that we could make your stay better next time with us. My Team and I look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager
Absolutely great hotel. just opened so the restaurant/rooftop bar was not open yet. A lot of green, trees etc that makes you not feel being in the middle of a big city. Really confortable beds, the best we had in Cambodia!! Stad is helpfull and friendly. Good WiFi. We highly recommend this hotel
Dear Value guest, Thanks for your feedback. We hope that your travels will bring you once again to Phnom Penh in the near future.
Dear Kam, Thank you for taking time to share your experience with us! We are delighted that you enjoyed your stay with us and are satisfied with the facilities and service provided by our vibrant team. We look forward to welcoming you back again in the near future. Best regards, Borami Shin Hotel Manager
New, Clean and Good Hotel”
Value for money and staff us very friendly
Dear value guest, Thanks so much for your feedback. The team will be delighted to hear that. we hope your travels will bring you here once again.
Brand new post renovation, salt water pools! Huge rooms, soft sheets and towels, amazing breakfast! A short luxury respite in our journey
Have a good day! Thank you for your lovely comment. ;) ;)
Soft Opening Super Value”
Hotel still super new. The room rates was very good - with a high value introductory rate. Still missing services which we were notified of - no room service, no restaurant apart from breakfast, service at only one of two pools, no wine glasses at all for our own wine, no DNDisturb signage, no proper ice in abundance. The rooms were smart, large, modern and well-appointed. Bed, bedding and pillows super plush and comfortable. Blackout curtains worked like magic. Bathroom really big and practical. Some design element choices and layout in the bathrooms are less sensible and puzzling. The finish of details to the hotel was good but misses that last 5-10% of mindful attention to detail that prevents it from being a really higher end property. The HUGE problem is the forest pool area tiling. When wet, it is super dangerous and hazardous anywhere near it and the stairs. People WILL slip and fall. Kids will definitely get injured. Staff super nice. Informative. Need practice.
Have a good day! We are happy to hear from you, and we would like to apology that still missing services which we were notified. Thank you!
A great hotel with nature in the mid town ”
The nicest view and natural decoration, such as the great place to relax and enjoy!
Have a nice day ;) Thank you so much for your stay with us. ;) ;)
Great atmosphere with beautiful pools”
I am glad I walked in this hotel and gave it a chance. We were warmly welcome with a great smile. I stayed with my partner and had a great experience, we really enjoyed our stay in Baitong Hotel. The pools are beautiful and breakfast was delicious. I will definitely be visiting Baitong again.
Have a nice day! We are very happy to hear from you, and we hope to see you again soon. If you have any concerns, please do not hesitate and feel free to let us know. Thank you so much for choosing our hotel for stay when you are in Phnom Penh. ;) ;)