Baitong Hotel & Resort
Superior Jacuzzi Baitong Hotel & Resort
Lobby Baitong Hotel & Resort
Swimming pool [outdoor] Baitong Hotel & Resort
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9.0
Exceptional
0.4% this month
/10
(88 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 10 meters from city center
Popular neighborhood
Parking
FREE
  • Movie Street Entertainment130 m
  • Sorya Shopping Centre150 m
  • Equinox Bar150 m
  • The Place Club180 m
  • Angkor Independent Tailor180 m
  • Preah Sihanouk Street250 m
  • Lucky Market290 m
  • Elsewhere Bar370 m
  • Wat Langka420 m
  • Hanuman Tourism-Voyages450 m
  • Newly built in 2019
    Free Wi-Fi

    Baitong Hotel & Resort

    10 Street 282, Chamkar Morn, Phnom Penh, Cambodia, BKK1 - See map
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional service
    9.2 rating for service
    • Airport transfer

    • Located in heart of Phnom Penh

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    This property is in high demand!

    Booked 69 times

    Property ranking|Compared to 1,378 Phnom Penh properties
    See all rankings
    Value for money score
    8.9/10
    Location score
    9.2/10
    Cleanliness score
    9.1/10
    Overall score
    9.0/10
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    99
    %
    of Phnom Penh properties
    Value for money8.9
    Distance to city center1km
    Location rating9.2
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport8.6 km

    Rooms available at Baitong Hotel & Resort

    Deluxe Plunge Pool
    Deluxe Plunge Pool
    ...
    • Room size: 39 m²/420 ft²
    • Garden view
    • 1 super king bed
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    Suite
    Suite
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 1 super king bed and 1 sofa...
    Enter dates to see prices
    Superior Pool View Room
    Superior Pool View Room
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Garden Terrace
    Deluxe Garden Terrace
    ...
    • Room size: 40 m²/431 ft²
    • Pool view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior City View King Room
    Superior City View King Room
    ...
    • Room size: 36 m²/388 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior Garden
    Superior Garden
    ...
    • Room size: 37 m²/398 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Superior Jacuzzi
    Superior Jacuzzi
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 single bed and 3 double b...
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    Standard King
    Standard King
    ...
    • Room size: 29 m²/312 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
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    More about Baitong Hotel & Resort

    More about Baitong Hotel & Resort

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Baitong Hotel & Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (88)
    9.0
    /
    10
    Exceptional
    0.4% this month
    Cleanliness9.1
    Facilities8.5
    Location9.2
    Service9.2
    Value for money8.9
    Rating
    9+ Exceptional (26)
    8-9 Excellent (5)
    7-8 Very Good (4)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (0)
    Jun - Aug (28)
    Sep - Nov (9)
    Dec - Feb (0)
    All guests (88)
    All room types
    All languages
    Showing 37 verified guest comments
    12
    8.0
    Excellent
    Boon from Malaysia
    Business traveler
    Standard King
    Stayed 1 night in October 2019

    Brand new hotel that is close to a lot of restaurants”

    The noises from the nearby pub in the late evening can be quite annoying especially at 1 am in the morning

    Reviewed October 08, 2019
    8.4
    Excellent
    Vannak from Cambodia
    Family with young children
    Suite
    Stayed 2 nights in September 2019

    Beautiful and green hotel”

    The design is amazing. It’s beautifully designed and surrounded by greenery. Absolutely spend our next holiday there.

    Reviewed September 30, 2019

    Dear Vannak, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that hotel facilities of design fully met your expectations. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager

    Responded October 06, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Thao from Vietnam
    Couple
    Deluxe Plunge Pool
    Stayed 1 night in September 2019

    Must try”

    Hotel too great. All thing is wonderfullll:)

    Reviewed September 17, 2019

    Dear Thao, Thank you for staying at Baitong hotel and sharing your comments. Your positive comments are very much appreciated and we are happy to know that everything fully met your expectations. It was a real pleasure to have you as our guest and It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager

    Responded September 20, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Kies from Hong Kong
    Couple
    Standard King
    Stayed 2 nights in September 2019

    Exceptional”

    Staff were helpful, breakfast was amazing, room very clean

    Reviewed September 09, 2019

    Dear Kies, Thank you for writing us a valuable review and letting us know of your excellent time spent with us at Baitong Hotel& Resort. It is so wonderful to hear that you took comfort whilst in our care, and that the team provided consistently great service. This is something which is so important to us so I am pleased to hear that we are on the right track. It was a pleasure to welcome you as our guests and we look forward to welcome you once again. Kind regards, Borami Shin Hotel Manager

    Responded September 10, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Bomi
    Business traveler
    Standard King
    Stayed 1 night in September 2019

    Exceptional”

    Even better than last time! Kuang seafood in the hotel is my favorite restaurant in Thailand. Exceptional service all the way around. The staff went up and beyond service for me. The rooms were clean, updated and stylish. Thank you for making a wonderful experience once again.

    Reviewed September 06, 2019

    Dear Bomi, Welcome back to hotel and thank you for your lovely review. Your very positive comments on the general facilities and the staff are greatly appreciated and we are happy that you enjoyed your meal at Kuang Seafood. Thank you again for sharing your experience. We look forward to personally welcoming you back to the Baitong Hotel in the near future. Kind regards, Borami Shin Hotel Manager

    Responded September 08, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    ka from Malaysia
    Group
    Superior City View King Room
    Stayed 3 nights in August 2019

    Highly recommend”

    We had 3 nights here. Room and bathroom are spacious and clean. Feel so relaxing especially when you are at their swimming pool. Surrounded by beautiful trees. Staffs are friendly and helpful. Breakfast is amazing !

    Reviewed September 04, 2019

    Dear Ka, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that the room, breakfast and forest pool fully met your expectations. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager

    Responded September 08, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    SungCheol from South Korea
    Couple
    Standard King
    Stayed 1 night in September 2019

    hotel in the forest”

    it was great stay there. u can see beautiful pool once u step in covered with green. i've felt inner peace during my stay. u can definitely relax your body there with staffs and environment. thanks BAITONG!

    Reviewed September 04, 2019

    Dear SungCheol , Thank you very much for your kind feedback, we are the most happy hearing that you had a wonderful stay in overall. We are delighted that you enjoyed your stay with us and are satisfied with the forest pool and service provided by our vibrant team We hope to welcome you to the Baitong Hotel again in the near future. Kind regards, Borami Shin Hotel Manager

    Responded September 07, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Kim from Cambodia
    Business traveler
    Superior City View Twin
    Stayed 1 night in September 2019

    Enjoyed stay”

    - Various selections of breakfast - Unique design of Pool -Lunch at Thai restaurant in the hotel was delicious. - Hotel employee is very helpful - Mattress of bed was very comfortable - Many restaurants nearby the hotel -

    Reviewed September 04, 2019

    Dear Kim, Thank you for staying at Baitong Hotel and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager

    Responded September 07, 2019
    Baitong Hotel & Resort
    9.2
    Exceptional
    Tien from Vietnam
    Family with young children
    Standard Twin
    Stayed 2 nights in August 2019

    Great hotel”

    Warm welcome, all of staffs are very great, the room is clean, building design is no.1 We love all of you and will back in the soonest time!

    Reviewed September 03, 2019

    Dear Tien, Thank you very much for your generous review and for sharing the experience at Baitong Hotel. It was a pleasure reading thorough your feedback comment. My team and I are very pleased to know that you have had a nice stay at Baitong Hotel and that you were impressed with overall stay experience. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager

    Responded September 07, 2019
    Baitong Hotel & Resort
    2.0
    Lam from Vietnam
    Business traveler
    Superior Pool View Room
    Stayed 2 nights in August 2019

    Bad staff”

    Lost drinks in the minibar in room, their attitude was bad that can not find and that's all. Too bad!!! How do u think about if you stay hotel and trust them 100%, unlucky that you lost something in the room but no one responsible?

    Reviewed August 25, 2019

    Dear Ms Lam, I certainly appreciate you taking your time to write feedback regarding your recent stay at our hotel. I do apologize that we failed to meet your expectations. As for your missing items, we had organized multiple staff members to check for your items, however was unable to locate them in the minibar. We have also checked our security cameras near your room and the employee area and investigated with our Front office, Security and Housekeeping Departments regarding this incident but could not locate your missing items. In Baitong hotel, to maintain guest trust with our employee, all hotel staffs have their pockets and bags checked at the start and end of their shifts. Please accept my sincere apology for any inconveniences caused during your stay. Perhaps we may have another opportunity to welcome you back again, next time on any occasion that you can experience more of what we have on offer. Kind regards, Borami Shin Hotel Manager

    Show more
    Baitong Hotel & Resort
    2.0
    Lam from Vietnam
    Business traveler
    Deluxe Pool View
    Stayed 2 nights in August 2019

    Disappointed staff here!!!”

    Im here for business trip for 2 days. Hotel still under construction restaurant and 1 pool locked. So funny that when check out someone take out my drinks that I kept inside the minibar. Before check out I told with the lady Front Office Manager name is Zélie Paulin that help to keep my drinks inside minibar when come back I will take it, she said okay will keep for me. But when Im back, she answered nothing inside minibar and told me that their staff never lie her so am I lie???. We have to wait them check but only check and they answer can’t find anything and not any solution for me. She also so bad atitude when talk with us, she very confident answer that her staff never lie and that’s all. Actually not expensive drinks but anyway it’s customer property. I wear someone take my drinks, I never have time for writing complaints with no meaning!!!

    Reviewed August 25, 2019

    Dear Lam, I appreciate you taking your time to write feedback regarding your recent stay at our hotel. I do apologize that we failed to meet your expectations. In Baitong we trust both our valuable guest and staff therefore we always take appropriate steps and investigate incident such as missing items very seriously. Due to the hotel reaching high occupancy we were not able to accommodate your late check out request, as per our conversation, and with your permission we held your belongings at our Front Office. Our Front office manager, Zelie who has years of experience in Guest relation was the Manager on duty during your stay. I can assure you that she is very professional and always looks after all our guests with great hospitality. I trust that she had did her very best to complete the correct procedures and follow up for your missing items. Please accept my sincere apology for any inconveniences. Regards, Borami Shin Hotel manager

    Show more
    Baitong Hotel & Resort
    8.0
    Excellent
    jacob from Malaysia
    Business traveler
    Superior City View Twin
    Stayed 1 night in August 2019

    Surprisingly nice! ”

    Nice interior of the hotels and rooms.. And very relaxing pool area to unwind. 6th floor restaurant is breathtaking too..

    Reviewed August 24, 2019

    Dear Mr Jacob, Thank you for taking the time to share your detailed experience with us. We appreciate the time you took to share your experience and are so pleased to know that you had a memorable stay in our uniquely designed room during your stay and enjoyed at the forest pool at Baitong Hotel. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. With best regards, Borami Shin Hotel Manager

    Responded August 25, 2019
    Baitong Hotel & Resort
    9.2
    Exceptional
    Ross from Australia
    Business traveler
    Standard King
    Stayed 5 nights in August 2019

    Nice”

    Great staff, really good housekeeping always made a real effort, hopefully they can maintain this in the high season. One thing I would like to see added is privacy locks or latches to the inside of the doors, I would feel more comfortable if I could put it across while in shower, toilet or even sleeping.

    Reviewed August 18, 2019

    Dear Mr. Ross, Thank you very much for taking the time to share your recent experience with us! We are really pleased to hear you had pleasant stay with us and felt welcome by our dedicated team. We appreciate your kind comments regarding door latches and I will share with our management team your suggestion that we could make your stay better next time with us. My Team and I look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager

    Responded August 24, 2019
    Baitong Hotel & Resort
    9.6
    Exceptional
    Katja from Netherlands
    Family with teens
    Standard King
    Stayed 3 nights in August 2019

    Exceptional”

    Absolutely great hotel. just opened so the restaurant/rooftop bar was not open yet. A lot of green, trees etc that makes you not feel being in the middle of a big city. Really confortable beds, the best we had in Cambodia!! Stad is helpfull and friendly. Good WiFi. We highly recommend this hotel

    Reviewed August 11, 2019

    Dear Value guest, Thanks for your feedback. We hope that your travels will bring you once again to Phnom Penh in the near future.

    Responded August 12, 2019
    Baitong Hotel & Resort
    8.0
    Excellent
    Kam from Hong Kong
    Business traveler
    Standard Twin
    Stayed 6 nights in July 2019

    Very good”

    good

    Reviewed August 06, 2019

    Dear Kam, Thank you for taking time to share your experience with us! We are delighted that you enjoyed your stay with us and are satisfied with the facilities and service provided by our vibrant team. We look forward to welcoming you back again in the near future. Best regards, Borami Shin Hotel Manager

    Responded August 11, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    CHOO from Malaysia
    Business traveler
    Standard King
    Stayed 4 nights in July 2019

    New, Clean and Good Hotel”

    Value for money and staff us very friendly

    Reviewed July 30, 2019

    Dear value guest, Thanks so much for your feedback. The team will be delighted to hear that. we hope your travels will bring you here once again.

    Responded August 03, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Michael from United States
    Couple
    Superior City View King Room
    Stayed 1 night in July 2019

    Exceptional”

    Brand new post renovation, salt water pools! Huge rooms, soft sheets and towels, amazing breakfast! A short luxury respite in our journey

    Reviewed July 20, 2019

    Have a good day! Thank you for your lovely comment. ;) ;)

    Responded July 30, 2019
    Baitong Hotel & Resort
    8.4
    Excellent
    Patrick from United States
    Couple
    Deluxe Pool View
    Stayed 1 night in July 2019

    Soft Opening Super Value”

    Hotel still super new. The room rates was very good - with a high value introductory rate. Still missing services which we were notified of - no room service, no restaurant apart from breakfast, service at only one of two pools, no wine glasses at all for our own wine, no DNDisturb signage, no proper ice in abundance. The rooms were smart, large, modern and well-appointed. Bed, bedding and pillows super plush and comfortable. Blackout curtains worked like magic. Bathroom really big and practical. Some design element choices and layout in the bathrooms are less sensible and puzzling. The finish of details to the hotel was good but misses that last 5-10% of mindful attention to detail that prevents it from being a really higher end property. The HUGE problem is the forest pool area tiling. When wet, it is super dangerous and hazardous anywhere near it and the stairs. People WILL slip and fall. Kids will definitely get injured. Staff super nice. Informative. Need practice.

    Reviewed July 19, 2019

    Have a good day! We are happy to hear from you, and we would like to apology that still missing services which we were notified. Thank you!

    Responded July 30, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    Sreymoch from Cambodia
    Family with young children
    Superior Pool View Room
    Stayed 1 night in July 2019

    A great hotel with nature in the mid town ”

    The nicest view and natural decoration, such as the great place to relax and enjoy!

    Reviewed July 10, 2019

    Have a nice day ;) Thank you so much for your stay with us. ;) ;)

    Responded July 30, 2019
    Baitong Hotel & Resort
    10.0
    Exceptional
    pawan from Australia
    Couple
    Standard King
    Stayed 1 night in July 2019

    Great atmosphere with beautiful pools”

    I am glad I walked in this hotel and gave it a chance. We were warmly welcome with a great smile. I stayed with my partner and had a great experience, we really enjoyed our stay in Baitong Hotel. The pools are beautiful and breakfast was delicious. I will definitely be visiting Baitong again.

    Reviewed July 10, 2019

    Have a nice day! We are very happy to hear from you, and we hope to see you again soon. If you have any concerns, please do not hesitate and feel free to let us know. Thank you so much for choosing our hotel for stay when you are in Phnom Penh. ;) ;)

    Responded July 30, 2019
    Baitong Hotel & Resort
    12
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    • Exceptional location
    • Independence Monument
    • Capitol Bus Station is within 1.06 km