Black Stone Hotel
Black Stone Hotel
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 Black Stone Hotel

  • 22 m²/237 ft²
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Lobby Black Stone Hotel
Lobby
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Lobby Black Stone Hotel
Lobby
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Interior view Black Stone Hotel
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Very good
Location
7.3
See all 40 photos Black Stone Hotel
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Black Stone Hotel

Very good location
Stay in the heart of Dubai - See what's nearby
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Good
From 110 reviewsSee what guests said
6.7
Value for money6.9
Distance to city center4.7 km
Location rating7.3
Nearest airportDubai International Airport (DXB)
Distance to airport5.0 km
Has restaurantYes
  • 560 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Sauna

Room choices
This property is in high demand!Last booked 4 hours ago
Standard Room
Standard Room
...
  • City view
  • 27 m²/291 ft²
  • 1 double bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 30 m²/323 ft²
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Junior Suite
Junior Suite
...
  • City view
  • 52 m²/560 ft²
  • 1 double bed
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Executive Suite
Executive Suite
...
  • City view
  • 76 m²/818 ft²
  • 1 king bed
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Double Executive
Double Executive
...
  • 22 m²/237 ft²
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Room Standard
Room Standard
...
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    Basic Double/Twin
    Basic Double/Twin
    ...
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      Deluxe Double/Twin
      Deluxe Double/Twin
      ...
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        Standard Single
        Standard Single
        ...
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          Room Luxury
          Room Luxury
          ...
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            More about Black Stone Hotel

            More about Black Stone Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Arabic cuisine
            Arabic cuisine
            Vista Bar and Terrace
            5.4 km Arabic, Bar, Contemporary
            The Market Place
            5.9 km Arabic, Asian, Halal
            Al Khayma at Dubai Marine Beach Resort
            6.7 km Arabic, Halal, Lebanese
            Mediterranean cuisine
            Mediterranean cuisine
            Samad Al Iraqi Restaurant
            410 m Mediterranean, Seafood
            Tajin & Tanjiah
            3.6 km Mediterranean, Moroccan
            Baku Caspian restaurant and cafe
            4.6 km Mediterranean
            Asian cuisine
            Asian cuisine
            Panda Express
            210 m Asian, Chinese, Fast food
            Pistahan
            260 m Asian, Filipino
            Al Haj Bundu Khan
            490 m Asian, Halal, Pakistani

            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (110)Booking.com Reviews (263)
            Cleanliness6.8
            Facilities6.2
            Location7.3
            Room comfort and quality5.8
            Service6.4
            Value for money6.9
            Provided by verified guests of Agoda
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            Showing 63 verified guest comments
            1234
            5.6
            Danish from United Arab Emirates
            Solo traveler
            Standard Room
            Stayed 3 nights in September 2018
            Stuff”
            Once entered 12 September 2019 , i was near lift , the reception man , shouted and asked which room , if he was professional, he would come to me or send a person with a excuse to find out who am i ? His attitude was very insulting if my mood wasn’t good , i would insult him badly ,
            Reviewed September 15, 2018
            9.6
            Exceptional
            khaled from United Arab Emirates
            Couple
            Standard Room
            Stayed 2 nights in April 2018
            nice hotel ”
            Really it is very nice hotel and clean . thanks very much
            Reviewed April 28, 2018
            2.0
            Arra from United Arab Emirates
            Group
            Standard Room
            Stayed 1 night in March 2018
            no clean rude staff”
            No free parking, the staffs were rude when we came in especially the guys in the reception. Even when i called to ask for toothbrush and sleepers, those who answered the phone was impolite. The place was not clean, when my friend was walking he stepped on a broken glass, good thing it didn’t bleed. Very bad hotel and customer service.
            Reviewed April 01, 2018
            8.0
            Excellent
            Maricel from Philippines
            Group
            Standard Room
            Stayed 8 nights in February 2018
            Trip to Dubai”
            We booked the hotel rooms online, just to make sure we had to contact the hotel itself for confirmation. Few attempts to confirm through emails, phone calls...we were not assisted right away. Arriving at the hotel, it took them awhile to allocate rooms, even with the hotel confirmation through Agoda. Positive sides of the experience, the hotel had a very good location in Deira. Close to the mall (Al Ghurair), different options for restaurants, and METRO station was also nearby, few minutes walk.
            Reviewed March 06, 2018
            4.0
            Mazin from Oman
            Couple
            Standard Room
            Stayed 1 night in March 2018
            Very bad ”
            I don’t recommend this hotel at all
            Reviewed March 04, 2018
            2.8
            Mohammed from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in February 2018
            Very bad experience”
            Need 2 hours for checking Very un professional staff.
            Reviewed February 27, 2018
            4.4
            Agha from Pakistan
            Business traveler
            Standard Room
            Stayed 5 nights in January 2018
            Bad choice”
            Hotel was selected because of its location and stars rating, but from the time we reach hotel for check in till we check out, we were not happy. Check in was not smooth, when rached in room, there was no bathroom sleepers, and sheet of the bed was not clean. in morning when we went for breakfast, verity of items was very limited and most of the items was finished and was not re-filled. tables was not cleaned even after guest have left it. At night we realized that evendoor lock was not properly working as some other guest came in our room by mistake after opening door from his card.
            Reviewed January 31, 2018
            9.2
            Exceptional
            Ramesh from United States
            Business traveler
            Standard Room
            Stayed 1 night in January 2018
            Fantastic experience!”
            I booked this hotel because of his four star rating. After booking, I had a chance to see some of the reviews and was getting worried (I was doing it backwards I know :). However, I was pleasantly surprised by the quality of service by the staff. They were polite, responsive and went out of their way to help me. Special recognition goes to Mr. Sharseel Khan, whose services were outstanding. I will be back here soon.
            Reviewed January 29, 2018
            2.4
            Haider from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in December 2017
            Terrible experience. ”
            1. Horrible Front Desk Staff. There were terrible in communication, inefficient in checking in and rudely negligent in behavior. No sign or even a speck of hospitality 2. Basement parking was charged for. Which hotel charges their guests for basement parking? 3. Valet parking attendant was lost in his own thoughts than to care about taking our car. 4. King bed was booked - we were given a room with two twin beds attached without being informed. ??? 5. The entrance of the hotel had 5 men blocking it by standing in-front of it and smoking while staring at people entering and exiting the hotel. The staff should have paid attention to that. 6. Insufficient amount of towels were provided in the room. 7. The room smelled as if a smoking party was done earlier - even though we asked for a non-smoking room. Agoda should follow up on this and remove them from their listing as it has put me in doubts.
            Reviewed December 28, 2017
            4.0
            Mohamed from United Arab Emirates
            Couple
            Standard Room
            Stayed 1 night in November 2017
            Badddd”
            The hotel charged me 100 AED extra because my gf is different nationality!!!! What the hell!! That’s the first time i see that kind of charges. It’s not even mentioned online. They said it’s new charges from management !!! Like they want to steal from me for no reason !! It’s not your business if my gf same nationality or different. !!! It’s my last time with this hotel. I have been in so many hotels and first time to see like that..
            Reviewed November 24, 2017
            7.2
            Very good
            Basem from Bahrain
            Business traveler
            Standard Room
            Stayed 1 night in November 2016
            It,s small but good”
            It,s fine being location is good, staff are cooperative, and clean. thugh small size room.
            Reviewed October 07, 2017
            10.0
            Exceptional
            anwar from Saudi Arabia
            Family with young children
            Standard Room
            Stayed 7 nights in June 2017
            Good hotel”
            everything is OK
            Reviewed July 07, 2017
            9.2
            Exceptional
            Hamood from Oman
            Family with teens
            Standard Room
            Stayed 2 nights in June 2017
            Was very good ”
            it was a sewerage smell in room non stop
            Reviewed July 02, 2017
            6.8
            Good
            Mazin from Oman
            Couple
            Standard Room
            Stayed 1 night in June 2017
            Noise ”
            Very noisy at night If you are booking here make sure the room is far as possible from the road
            Reviewed July 02, 2017
            6.0
            Charisma from Philippines
            Couple
            Standard Room
            Stayed 4 nights in May 2017
            Just okay”
            This Hotel didn't pass as a 4-star for us. Gym and pool close at 6, which was a huge disappointment for us who work till 6pm. Our sister wasn't allowed to go up in our room even when we explained that she would only stay for 2 hours while waiting for her check-in flight to London, they finally allowed her after we really insisted. Staff are not very warm and welcoming. Check-out took time even if I was the only one checking out at that hour. Took hours for requested items to come. However, the hotel is very near the restaurants. You can have a good walk along al rigga road. It's 8-minute away from the metro too.
            Reviewed May 25, 2017
            9.6
            Exceptional
            Nasser from Oman
            Business traveler
            Standard Room
            Stayed 1 night in May 2017
            The hotel was v.good”
            It closed to all restaurant and childten park Staff very helpful Very clean
            Reviewed May 17, 2017
            8.0
            Excellent
            Mazin from Oman
            Couple
            Standard Room
            Stayed 1 night in April 2017
            Clean accommodation ”
            Worthy as value
            Reviewed April 30, 2017
            Thanks for staying in our Hotel We will welcoming you again in Our Hotel
            Responded May 09, 2017
            Black Stone Hotel
            6.0
            Jammaa from Qatar
            Group
            Standard Room
            Stayed 1 night in January 2017
            One of my bad experience”
            Bad coustmer service, cleaning was not that good. I had to order many times in order to get my order. Comparing to my previous 4 star hotel it should be 2 star only.
            Reviewed January 28, 2017
            8.0
            Excellent
            Mazin from Oman
            Couple
            Standard Room
            Stayed 1 night in October 2016
            Nice place ”
            Worthy
            Reviewed December 17, 2016
            6.8
            Good
            Mazin from Oman
            Solo traveler
            Standard Room
            Stayed 1 night in November 2016
            Good place ”
            Unhelpful staff
            Reviewed December 17, 2016
            1234
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