Capella Singapore Hotel
Free Wi-Fi
2017

Capella Singapore Hotel

1 The Knolls Sentosa Island, Sentosa, Singapore, Singapore, 098297
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    Capella Singapore Hotel Reviews

    8.9
    Excellent
    /10
    (1026 reviews)See what guests said
    9.3
    Exceptional cleanliness
    Recommended by 95% of guests

    Things you’ll love about Capella Singapore Hotel

    Things you'll love

    • Airport transfer

    • 210 meters to the beach

    • Free Wi-Fi in all rooms!

    • Steamroom

    Excellent
    Location
    8.7
    See map
    Excellent location - 210 meters to the beach
    Popular
    Nearby
  • Universal Studios640 m
  • Sentosa Island790 m
  • Marina Bay Sands Casino5.17 km
  • Merlion Park5.32 km
  • Battlebox5.7 km
  • Supertree Grove5.82 km
  • Cloud Forest5.85 km
  • Gardens by the Bay5.9 km
  • Orchard Road5.98 km
  • Singapore Flyer6.18 km
  • This property is in high demand!

    Last booked 3 hours ago | 19 travelers are looking at this property right now

    Value for money8.1
    Distance to city center6. Km
    Location rating8.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport21.7 km

    Rooms available at Capella Singapore Hotel

    9.3
    Exceptional
    Room comfort & quality
    Colonial House 1
    Colonial House 1
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed & 1 king bed &...
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    3 Bedroom Suite
    3 Bedroom Suite
    ...
    • Room size: 222 m²/2390 ft²
    • Garden view
    • 1 queen bed and 2 king bed...
    Enter dates to see prices
    3 Bedroom Pool Villa
    3 Bedroom Pool Villa
    ...
    • Garden view
    • Balcony/terrace
    • 2 single beds and 2 king b...
    Enter dates to see prices
    Suite Two Bedrooms
    Suite Two Bedrooms
    ...
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      Capella Suite
      Capella Suite
      ...
      • Room size: 100 m²/1076 ft²
      • Ocean view
      • 1 king bed
      Enter dates to see prices
      Premier Garden View
      Premier Garden View
      ...
      • Room size: 77 m²/829 ft²
      • Garden view
      • 1 king bed
      Enter dates to see prices
      Two Bedroom Garden Villa
      Two Bedroom Garden Villa
      ...
      • Room size: 186 m²/2002 ft²
      • Pool view
      • 1 queen bed and 1 king bed...
      Enter dates to see prices
      One Bedroom Palawan Villa
      One Bedroom Palawan Villa
      ...
      • Room size: 133 m²/1432 ft²
      • Partial sea view
      • 1 king bed and 1 sofa bed
      Enter dates to see prices
      Constellation Room
      Constellation Room
      ...
      • Room size: 77 m²/829 ft²
      • Garden view
      • 1 king bed
      Enter dates to see prices
      Sentosa Suite
      Sentosa Suite
      ...
      • Room size: 86 m²/926 ft²
      • Sea view
      • 1 king bed
      Enter dates to see prices
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      More about Capella Singapore Hotel

      More about Capella Singapore Hotel

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Asian cuisine
      Asian cuisine
      Tastes of Asia
      670 m Asian
      Imperial Treasure La Mian Xiao Long Bao
      900 m Asian, Chinese, Soups
      Syun Japanese Restaurant
      950 m Asian, Japanese, Sushi
      Chinese cuisine
      Chinese cuisine
      Baifuting
      710 m Chinese
      Feng Shui
      1.6 km Chinese
      Wang Tian Kitchen
      3.0 km Chinese
      Japanese cuisine
      Japanese cuisine
      Si Bon
      340 m Japanese
      Kunio Tokuoka
      810 m Japanese
      Santaro Japanese Restaurant
      3.5 km Japanese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Announcements

      Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).

      Reviews of Capella Singapore Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1026)Booking.com Reviews (733)
      8.9
      /
      10
      Cleanliness9.3
      Facilities9.1
      Location8.7
      Room comfort and quality9.3
      Service9.3
      Value for money8.1
      All languages
      All guests (1026)
      All room types

      Show reviews that mention 

      Showing 686 verified guest comments
      12345
      10.0
      Exceptional
      JIWOO from Singapore
      Couple
      Premier Sea View
      Stayed 1 night in May 2019

      Great Experience! Best hotel in SG!”

      I spent really good time with my partner. Highly recommend!

      Reviewed May 21, 2019

      Dear Jiwoo, Nothing makes us happier to know that our guests leave us with big smiles on their faces. Thank you for being an ambassador of Capella Singapore, we are honoured that you will recommend us to your friends. We hope to welcome you back soon! Warm regards, Fernando Gibaja General Manager

      Responded May 28, 2019
      Capella Singapore Hotel
      10.0
      Exceptional
      YUN from Singapore
      Solo traveler
      Premier Twin Garden View - Non-Smoking
      Stayed 1 night in May 2019

      Nice stay”

      The stay at Capella is wonderful. Staff are nice and helpful. Mini bar has sufficient beverage provided. Breakfast is great with many options. Think I’ll go again!

      Reviewed May 20, 2019

      Dear Yun, Happy to know that you enjoyed your stay with us! Thank you for recognising the team as well, this will surely motivate all of us to strive for excellence every day, knowing that we crafted memorable experience for you. Looking forward to welcome you back again! Warm regards, Fernando Gibaja General Manager

      Responded May 28, 2019
      Capella Singapore Hotel
      10.0
      Exceptional
      Priscilla from Singapore
      Couple
      One Bedroom Garden Villa
      Stayed 1 night in May 2019

      Definitely will return”

      The villa was really spacious and beautifully furnished. Surroundings were tranquil and lush, did not feel like we were still in Singapore. The staff were very thoughtful and friendly - we asked for wine glasses before heading out for a few hours. When we returned, besides the wine glasses there was also a bucket of ice - which they have clearly been replacing so that we have fresh ice when we eventually return.

      Reviewed May 14, 2019

      Dear Priscilla, Your perfect rating brightens up my day indeed, Priscilla! Located a bridge away from the city centre, our resort is indeed an ideal spot for a relaxing getaway. Hope to see you back in the resort soon! Warm regards, Fernando Gibaja General Manager

      Responded May 28, 2019
      Capella Singapore Hotel
      9.2
      Exceptional
      Hoon from Singapore
      Family with teens
      One Bedroom Garden Villa
      Stayed 1 night in March 2019

      Customer service that exceeds expectation”

      Excellent service from the time of check-in to departure. The hotel provides a nice lounge for guests to sit and enjoy drinks and snacks while the hotel staff processes your check-in. Hotel looks into every aspect to make your stay comfortable and hassle free. The in-room amenities are of good quality and the hotel even provides different repellents in case there are mosquitoes. The hotel serves you complimentary glass of juice and bottled water at the pool without you asking for them. However, the hotel should make known to their guests the things they will do and provide before the guest checks in. For example, we do not know that the hotel provides free pressing for clothes and so, we did not bring clothes that are more suitable when we went for fine dining.

      Reviewed April 04, 2019

      Dear Hoon, Thank you for your high rating! It really brightens up my day reading the wonderful comments your shared with us and I am glad that you enjoyed your stay with us in general. I will also take note of the constructive feedback you raised too and ensure we keep our guests informed of the inclusions they enjoy. Hope to see you again soon! Warm regards, Fernando Gibaja General Manager

      Responded April 09, 2019
      Capella Singapore Hotel
      8.0
      Excellent
      Hwee from Singapore
      Couple
      Double
      Stayed 1 night in September 2018

      Check in process was lacking”

      We were booked for a constellation room but the staff insisted their system shows that we have a deluxe room booked. They let us wait for close to 2 hours before offering us an “upgrade” to a constellation room which we were indignant about as we did pay for a constellation room. They did try to perform service recovery with a further upgrade to a villa which we declined as it wasn’t what we wanted. In the kind we accepted their offer of a dinner and late checkout due to the late check in tone when we finally got to our room after al the hookah.

      Reviewed April 03, 2019

      Dear Hwee, I am really sorry for the disappointment you had upon your arrival which affected your overall stay with us. I will look into the concern you highlighted and work with my team to avoid such incident to happen again. Hope you will accord us a second opportunity to recover from this experience and craft a flawless and memorable stay for you on your next visit. Warm regards, Fernando Gibaja General Manager

      Responded April 09, 2019
      Capella Singapore Hotel
      9.2
      Exceptional
      Koon
      Family with teens
      One Bedroom Garden Villa
      Stayed 1 night in March 2019

      Room dinning ”

      We had our room Dinning during our stay. It was unfortunate for the guy who brought our food as he was a Malay which I believe would be a Muslim. I cansense he was rather nervious when our dog started barking when he was setting up the food as he asked me whether our dog was under control (of course it was as my son was holding it). Maybe the management should take into consideration to not send a Muslim to deliver food if that particular room has a dog staying with them. We never know what will happen if the dog ran to the Muslim guy. Beside this, it has always been a good staycation for our family for the past few times.

      Reviewed March 26, 2019

      Dear Koon, It was indeed a great pleasure to welcome you and your family back again, Koon! I am sorry for the unhappy incident you had with during your recent stay with us and rest assure I will look into the feedback you shared to ensure we perfect your next stay. Looking forward to welcome all of you back again on your next staycation. Warm regards, Fernando Gibaja General Manager

      Responded March 26, 2019
      Capella Singapore Hotel
      10.0
      Exceptional
      Andre from Singapore
      Couple
      Premier Sea View
      Stayed 1 night in March 2019

      Excellent place for a weekend escape to pamper yourself”

      Staycation with my wife to celebrate her birthday and the biggest compliment I can give is that I don’t think it,s going to be easy to beat a stay at capella. Started with a room upgrade and the attention to details by the staff left a lasting impression, as they made the birthday celebration truly memorable. From personally going through the features of the room to making every effort to make your stay pleasant, really a class above the rest! Positives: -Room was spacious and well equipped. Awesome amenities too -Facilities are top notch (multiple pools mean that it’s never too crowded and the pool side service makes a real difference. Gym is also well equipped and in good condition, despite the hotel celebrating its 10 year anniversary - not sure if there was a revamp) - Lounge/Library is a nice place to chill over some tea time drinks and small bites - Restaurant/Bars: a visit to Cassia for their dim sum is a Must! Applaud Bryan and his team. Great to chill in the late evening at bob,s bar over some of their concoctions - fairly reasonable priced considering the location Negatives (nit picking here): - bed sheets could be better, had much smoother sheets in other hotels - the bathroom taps are really stiff and difficult to turn especially when your hands are wet - Bfast at Knolls had the same impeccable service standards by the staff al

      Reviewed March 24, 2019

      Dear Andre, Thank you for letting us be part of this joyous celebration and hope your wife had a great time! I am so happy you love our hotel, the facilities and services we offer.I am sure Chef David and his culinary team will be elated to read of the amazing dining experience you had with us too. Looking forward to celebrating more special moments with you and your wife at Capella in the near future. Warm regards, Fernando Gibaja General Manager

      Responded March 26, 2019
      Capella Singapore Hotel
      10.0
      Exceptional
      Sheril from Singapore
      Family with young children
      Premier Sea View
      Stayed 2 nights in March 2019

      A weekend of luxury”

      The place is so beautiful. Everything is in tip top condition. Staff is helpful and friendly. Staff name Jani from the swimming pool area gave our kids a complimentary peacook plush toy. That is a great way for memories. Thank you!

      Reviewed March 18, 2019

      Dear Sheril, Your perfect score made my day! I am so happy that you had a wonderful stay with us and my team perfected your stay in different ways, with special mention to Jani. Hope to curate more Capella memories for you and your family on your next family getaway with us. Warm regards, Fernando Gibaja General Manager

      Responded March 26, 2019
      Capella Singapore Hotel
      10.0
      Exceptional
      SING from Hong Kong
      Couple
      Premier Sea View
      Stayed 2 nights in April 2019

      Exceptional”

      BEST HOTEL!

      Reviewed April 27, 2019

      Dear Sing, Your perfect rating made my day! I am so happy you enjoyed your stay with us and looking forward to welcome you back soon! Warm regards, Fernando Gibaja General Manager

      Responded May 02, 2019
      Capella Singapore Hotel
      9.2
      Exceptional
      KIT from United Kingdom
      Couple
      Premier Sea View
      Stayed 1 night in August 2018

      A modern sanctuary”

      Not my first stay here and would definitely come back again. Room was upgraded to suite, love the living room and the view. The room was comfortable in every way. Aesop bathroom amenities. Tree pool is the best. The lower level is shallower, suitable for family, and the upper one is quiet for adults. Staff brought us water, I remember back then they brought snacks (chocolate coated ice cream balls). I always spend time at their library. They used to serve cakes. They still serve tea, and cookies. It was a peaceful place for a read. You should walk around the hotel area and you would very likely bump into peacocks.

      Reviewed October 23, 2018

      Dear KIT, Thank you for visiting us again and it makes me very happy to know that you had an enjoyable stay with us. We can't wait to welcome you back again for a relaxing getaway amidst our tranquil sanctuary. Warm regards, Fernando Gibaja General Manager

      Responded October 24, 2018
      Capella Singapore Hotel
      9.6
      Exceptional
      Lee from Singapore
      Couple
      One Bedroom Garden Villa
      Stayed 2 nights in June 2018

      great service and facilities ”

      this is our 2nd time staying in capella. the villa was huge and clean with many in room facilities. housekeeping were also attentive to our needs, making up the room once in the afternoon and came around again in the evening to make sure that we have everything we need. the pools were big and nice. we really enjoyed our stay and we will definitely come back again. the staff also gave us a complimentary wine & bday cake for our celebration. very heartfelt service. thank you to Diana & team for the great service.

      Reviewed June 24, 2018

      Dear Lee, It was lovely to read this exceptional review you had of our luxurious resort and glad that both of you had a marvellous birthday celebration with us. Thank you for extending your compliments to the professional and dedicated team I have with me, with special mention to Diana who has perfected your stay with the warm and attentive service she delivers. Indeed, she has truly represented the Capella brand, constantly ensuring our guests are rewarded with the ultimate luxury. Looking forward to creating more special memories for both of you at Capella Singapore in the near future. Best regards, Fernando Gibaja General Manager Capella Singapore

      Responded June 26, 2018
      Capella Singapore Hotel
      9.2
      Exceptional
      Felicia from Singapore
      Solo traveler
      Premier Sea View
      Stayed 2 nights in September 2017

      Exceptional”

      The only down side of staying in a hotel in Sentosa is that you need to travel quite a bit to get out to the city centre. But if you're looking for an idyllic holiday/staycation and not intending to go out of the hotel much, this is perfect.

      Reviewed June 21, 2018

      Dear Felicia, It was indeed a wonderful moment to read that you relished in a relaxing getaway with us at our 30-acre lush resort, nestled away from the city’s hustle and bustle. Located on Singapore’s popular island destination, Sentosa, we are in close proximity to plethora of attractions on the island and accessible with approximately 10 minutes drive to Singapore’s Central Business District and major shopping destinations. Once again, thank you for taking time to share your stay experience with us and we look forward to welcoming you back for an idyllic retreat at Capella Singapore on your next visit. Best regards, Fernando Gibaja General Manager Capella Singapore

      Responded June 26, 2018
      Capella Singapore Hotel
      9.2
      Exceptional
      Angela from Singapore
      Couple
      Constellation Room
      Stayed 1 night in December 2017

      Excellent ”

      Booked the Constellation Room and we were given some "welcome back" chocolates as it was our 2nd time staying with Capella. Check in service was not as warm and friendly as the 1st time but the overall experience was still fantastic.

      Reviewed January 02, 2018

      Dear Angela, Thank you for selecting our resort once again for your vacation and I am glad to know that you had an overall enjoyable stay with us. On the other hand, I sincerely apologise for the shortfalls in service standards you have encountered during your recent stay and kindly be assured I look into the issues you have raised to ensure that we provide the top notch service standards to all our guests. Hope to see you again on your next vacation and we look forward to pampering you with a luxurious and flawless experience. Best regards, Fernando Gibaja General Manager Capella Singapore

      Responded January 08, 2018
      Capella Singapore Hotel
      10.0
      Exceptional
      Felicia from Singapore
      Group
      One Bedroom Garden Villa
      Stayed 2 nights in November 2017

      A cosy comfortable getaway”

      It’s a great quiet place to getaway from the city. Staff make you feel welcome at all times and the villa make you feel like home. It’s very comfortable, private and nice place to spend time with family. It’s been a yearly routine for my family to spend a getaway together.

      Reviewed November 27, 2017

      Dear Felicia, It was lovely to read that you had an enjoyable stay with us earlier in our luxurious villa equipped with a private plunge pool. I am glad to hear that it was the professional and dedicated team I have with me who have added special touches to your stay too. Thank you for selecting our resort as the destination for your family staycation and we look forward to pampering you and your family again on your next visit. Warm regards, Fernando Gibaja General Manager Capella Singapore

      Responded December 04, 2017
      Capella Singapore Hotel
      9.6
      Exceptional
      Tze from Singapore
      Couple
      Premier Sea View
      Stayed 1 night in November 2017

      Amazing service.”

      The staff service was top notch. All of them were sincere and friendly. You get greetings when you walk around in the hotel. There is a library where you can chill and relax. It is quiet and away from the hustles of the city life so it is a great place to relax. The room is very nice and clean. The Bose sound system was great and can connect to your bluetooth devices. It has a great sea view from the bedroom and the bath tub. Mini bar was provided without additional costs. They have some interesting programs such as Yoga, cooking class, wine tasting, where you can enjoy without having to get out of the hotel. The staff are also very courteous and helpful. They recommended great places for dining as well.

      Reviewed November 12, 2017
      10.0
      Exceptional
      Tammy from Singapore
      Family with young children
      One Bedroom Garden Villa
      Stayed 2 nights in September 2017

      Impeccable service and luxurious room!”

      We had a thoroughly relaxing stay at the luxurious Capella. Very impressed with the service level and attention to details that the hotel provided. Cookies with turndown service and light snacks for the family too! The pools were awesome, peaceful with a beautiful view. Breakfast superb, with food made to order ensuring freshness for each customer!It's our new favourite hotel to stay at in Sentosa! 😍

      Reviewed September 27, 2017
      9.2
      Exceptional
      Mun from Malaysia
      Family with teens
      Premier Sea View
      Stayed 2 nights in June 2017

      Amazing stay”

      This is the first time I stayed in Capella Hotel. I was really amazed by the hotel's hospitality. The staff were helpful and informative. It has amazing view and very spacious room. Definitely will stay here again if I ever travel to Sentosa Island again.

      Reviewed July 10, 2017
      10.0
      Exceptional
      Chew from Singapore
      Couple
      Premier Sea View
      Stayed 1 night in April 2017

      A memorable stay”

      The room was big and luxurious and it has a good view of the secondary rainforest and partial sea view. The room amenities were adequate and replenish without prompting. Like the Bose sound system in the room as well as the rain shower and bathtub that faces the sea.

      Reviewed April 03, 2017
      9.6
      Exceptional
      Kang from Singapore
      Family with young children
      Stayed 1 night in December 2016

      Great Seaview”

      Great seaview with balcony. Enjoy the swim in the pool with free afternoon tea break at the library. Wonderful breakfast with tasty Singapore Laska, English breakfast with poached egg and personalised waiter service. Overall, a great experience staying at Capella Singapore.

      Reviewed March 19, 2017
      8.0
      Excellent
      koh from Singapore
      Couple
      One Bedroom Garden Villa
      Stayed 4 nights in January 2017

      Beach resort styled hotel”

      I have one major issue with booking with agoda through this as price listed does not include service charge and tax which resulted in a greater increase in my room charge. As I opted to pre pay for the room, I was not able to detect the error before I check out. Other than that the staff are excellent and the rooms are very clean and spacious. Facilities are also very top notch and it is great for getaway holidays. However given the price of the hotel, I believed that other hotels would be a better choice if luxury is what Capella can only offer

      Reviewed February 21, 2017
      12345
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      Capella Singapore Hotel
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      • Excellent location
      • Universal Studios
      • Harbour Front MRT Station is within 1.79 km