Carlton Hotel Singapore
Deluxe Room Carlton Hotel Singapore
Lobby Carlton Hotel Singapore
Lobby Carlton Hotel Singapore
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8.4
Excellent
19.2% this month
/10
(23018 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Bar & Billiard Room40 m
  • North Bridge Road60 m
  • Woods & Woods90 m
  • Artfolio Gallery90 m
  • Chan Hampe Galleries90 m
  • CYC The Custom Shop90 m
  • L'ecrin Boutique Singapore90 m
  • Loof90 m
  • Raffles Hotel Arcade100 m
  • Gate of Hope130 m
  • Free Wi-Fi
    2017

    Carlton Hotel Singapore

    76 Bras Basah Road, Marina Bay, Singapore, Singapore, 189558 - See map
    Exceptional reputation
    Recommended by 96% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • 250 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 420 times | 66 travelers are looking at this property right now

    Property ranking|Compared to 1,308 Singapore properties
    See all rankings
    Location score
    9.1/10
    Review score - Singapore
    8.4/10
    Cleanliness score
    8.7/10
    Room comfort score
    8.1/10
    Better than
    95
    %
    of Singapore properties
    Better than
    94
    %
    of Singapore properties
    Better than
    92
    %
    of Singapore properties
    Better than
    92
    %
    of Singapore properties
    Value for money8.1
    Distance to city center1. Km
    Location rating9.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.5 km

    Rooms available at Carlton Hotel Singapore

    8.1
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
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    Premier Club
    Premier Club
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Executive
    Executive
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
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    Premier Room
    Premier Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Triple Room
    Triple Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 3 single beds or 1 single b...
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    Guestroom
    Guestroom
    ...
    • Room size: 32 m²/344 ft²
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    Premier Club Room
    Premier Club Room
    ...
    • Shower
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    Superior Room
    Superior Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Carlton Club Room
    Carlton Club Room
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Carlton Hotel Singapore?

    Check-in at Carlton Hotel Singapore starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Carlton Hotel Singapore to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Carlton Hotel Singapore?

    If you would like to drive to Carlton Hotel Singapore, a car park is available both onsite and nearby with an additional charge of 39 SGD per day. Convenient parking options including self-parking are also offered at the property. You can travel around in Singapore easily with taxi service provided by the property.

    Is breakfast offered at Carlton Hotel Singapore?

    Buffet breakfast is offered at Carlton Hotel Singapore from 7:00 AM to 10:45 AM. There is an additional charge of 39 SGD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Carlton Hotel Singapore?

    Carlton Hotel Singapore has many in-house restaurants for hungry guests to dine-in. Wah Lok Cantonese Restaurant, Shinji By Kanesaka and Cafe Mosaic offer an extensive range of cuisines including Japanese and Chinese. You can also choose from a delicious array of menu choices including buffet, " la carte and course menu options.
    Don't miss a chance to treat your taste buds to baked barbecue pork buns and deep-fried century egg wrapped with minced shrimps, must-try dishes highly recommended by the property.
    Most notably, Wah Lok Cantonese Restaurant has received recognition as Singapore's Best Restaurant in Singapore Tatler magazine in 1991-2018.

    Can special events be hosted at Carlton Hotel Singapore?

    Special events such as weddings and private events may be hosted at Carlton Hotel Singapore. The property has indoor venues that can hold up to 320 people. In-house catering, floral, audio-visual, parking, celebratory cake and food and beverage services are offered to help your event go smoothly. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Carlton Hotel Singapore?

    On-site venues and convenient event services make Carlton Hotel Singapore an ideal choice for hosting meetings. The business venues at Carlton Hotel Singapore can hold up to 590 people. An extensive range of facilities and services including projector or LED display, meeting supplies and parking services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by Carlton Hotel Singapore.
    Interested in hosting a business event? Let Carlton Hotel Singapore know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Carlton Hotel Singapore?

    Carlton Hotel Singapore is not a smoke-free property. Guests are also permitted to smoke in the designated smoking areas provided by the property. There are both smoking and non-smoking floors available at Carlton Hotel Singapore. Simply indicate your preference when booking on Agoda, and Carlton Hotel Singapore will place you on the requested floor type.

    Show more questions
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    More about Carlton Hotel Singapore

    More about Carlton Hotel Singapore

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Wah Lok Restaurant, Carlton Hotel
    50 m Asian, Chinese
    Cafe Mosaic
    50 m Asian, Chinese, Japanese
    Asia Grand
    70 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Fu Lin Men
    290 m Chinese
    Honzen Cafe
    410 m Chinese, Vegetarian
    Black Tongue Bistro & Bar
    450 m Chinese
    Japanese cuisine
    Japanese cuisine
    Han Cuisine of Naniwa
    70 m Japanese
    Horaiya Japanese Restaurant
    480 m Japanese
    Seki
    560 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Carlton Hotel Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (23018)Booking.com Reviews (5527)
    8.4
    /
    10
    Excellent
    19.2% this month
    Cleanliness8.7
    Facilities8.5
    Location9.1
    Room comfort and quality8.1
    Service8.3
    Value for money8.1
    Rating
    9+ Exceptional (5071)
    8-9 Excellent (4070)
    7-8 Very Good (4677)
    6-7 Good (1601)
    <6 Below Expectation (1206)
    Time of the year
    Mar - May (4352)
    Jun - Aug (4614)
    Sep - Nov (3429)
    Dec - Feb (4230)
    All guests (23018)
    All room types
    All languages

    Show reviews that mention 

    Showing 16625 verified guest comments
    12345
    9.2
    Exceptional
    Andreas from United States
    Business traveler
    Deluxe Room
    Stayed 3 nights in July 2019

    Excellent Hotel”

    This hotel has excellent rooms that are in great shape. The location is very central as Marina Bay and Orchard Rd are about the same distance way. Raffles City and The Chijmes are just across the street. I will definitely stay in this hotel again!

    Reviewed July 20, 2019
    6.8
    Good
    Guy from Thailand
    Couple
    Deluxe Room
    Stayed 2 nights in July 2019

    Great view and location”

    The view from our room was amazing and the location was excellent however the rest was just ok for the cost. The pool was small and below average for this size and cost of hotel. Staff were average, sometimes not answering calls to reception and telling me all bars in the hotel close at 10pm when in fact there is a bar inside the hotel building that stays open till 1am but is not operated by the hotel staff so they chose to not tell me about it, luckily we found it anyway. Overall we were disappointed considering the cost we paid here and it seems like there are way too many guests (they have almost 1000 rooms here), so don't expect any personal service. View was great but you can probably find better value for money in Singapore.

    Reviewed July 25, 2019
    10.0
    Exceptional
    ELSIE from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    Pampered & spoilt”

    The check-in was a breeze with Azhari and I was upgraded to a studio with a magnificent view of the city! Requests for ice bucket, champagne glasses & other knick knacks were delivered swiftly and politely. The bath, with big clear windows facing the city, was clearly heavenly and divine.

    Reviewed July 17, 2019
    10.0
    Exceptional
    SYLVIA from Brunei Darussalam
    Family with young children
    Deluxe Room
    Stayed 2 nights in July 2019

    Free upgrade to premier room”

    Booked deluxe room and got free upgrade to premier room. My 5yo son loves the bath tub. Room is clean and big. location is right opposite raffles city and city hall mrt. 10 mins walk to bugis. Highly recommended this hotel.

    Reviewed July 23, 2019
    10.0
    Exceptional
    kalifullah from Malaysia
    Family with young children
    Executive
    Stayed 1 night in July 2019

    Fantastic stay ”

    It was a fantastic hospitality and a place filled with warmth reception...we even got to stay in the presidential suite with our booking was only for 2 separate rooms...overall a breathtaking experience with a stunning views from the room

    Reviewed July 22, 2019
    8.8
    Excellent
    Rachel from Philippines
    Business traveler
    Deluxe Room
    Stayed 2 nights in July 2019

    Good Location”

    This hotel is in a nice location. It is very accessible to popular shopping places. The breakfast buffet can be presented better and the selection improved a bit more as the quality I believe falls short for the level of the hotel.

    Reviewed July 21, 2019
    8.0
    Excellent
    Siska from Indonesia
    Family with young children
    Twin/Double room - De Luxe
    Stayed 3 nights in July 2019

    Nice of staying at this hotel and would recommend this to others”

    Despite of good location and cleanliness, it would be nice if the hotel can provide a small playground for kids. Also, I suggest for receptionist to have a fast call response

    Reviewed July 24, 2019
    9.2
    Exceptional
    Ethel from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in June 2019

    Exceptional”

    We were very happy that we got a complimentary upgrade to the new wing upon check in. The hotel was spacious and lovely, but I saw a few flies in the room/toilet. It was also a pity that we had to wait for one hour for the wine opener, but we understand that it was crowded on a Saturday night. Service could have been more efficient but overall we were very pleased with the hotel.

    Reviewed July 01, 2019
    8.0
    Excellent
    Catherine from Philippines
    Group
    Deluxe Room
    Stayed 3 nights in April 2019

    Perfect!”

    Nice hotel.

    Reviewed July 23, 2019
    9.6
    Exceptional
    Ying from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in April 2019

    Value for Money for the Location”

    The hotel is relatively new and clean, and most importantly, the location is perfect for exploring Singapore.

    Reviewed July 23, 2019
    8.0
    Excellent
    Monica from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2019

    Good Location”

    The hotel location is good. Walking distance to City Hall MRT station and near to Bugis Point.

    Reviewed July 22, 2019
    6.8
    Good
    Chua from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    Unhappy.”

    I stated that it’s my husband’s birthday and they gave me a room next to the stairs, which is quite noisy. Especially when people open the doors to the stairs, my door will shake. The view wasn’t the one facing the Ferris wheel. Was really disappointed that there’s no birthday greeting in the room or such. What a disappointment to celebrate birthday in this hotel. Really very upset despite the spacious room and nice bathroom they’ve.

    Reviewed July 19, 2019
    9.6
    Exceptional
    How from Hong Kong
    Family with teens
    Deluxe Room
    Stayed 2 nights in July 2019

    Exceptional”

    We appreciate very much the comfortable beds even the extra bed is very comfortable. It is not a sofa bed. The hotel is not new but the room is clean and spacious. We enjoy our time staying in the room. Location is great. It is close to a shopping mall, lots of shops and restaurants nearby. Just 5 min walking distance to MRT, the metro.

    Reviewed July 13, 2019
    9.6
    Exceptional
    James from Australia
    Couple
    Deluxe Room
    Stayed 1 night in April 2019

    Our usual Singapore stay”

    We have stayed at the Carlton more than a hundred times, from the year it was built. It is our first choice, without consideration of other hotels. The hotel is modern, very clean and ideally located. Prices are starting to look a little expensive, but, that applies to all Singapore hotels. We often get upgraded, but, we do prefer the standard rooms to the Club rooms.

    Reviewed June 11, 2019
    9.2
    Exceptional
    Hock from Malaysia
    Couple
    Deluxe Room
    Stayed 2 nights in June 2019

    Excellent location and value for money”

    Checked in late evening. Everything was smooth and was pleasantly upgraded. Busy hotel with food and drinking locations within walking distance even a 24 hrs Mcdonalds. Swimming pool can get a bit crowded during busy times. Likewise the cafe at the lobby. Mrt is just across the road.

    Reviewed June 10, 2019
    8.8
    Excellent
    Viroj from Thailand
    Solo traveler
    Deluxe Room
    Stayed 1 night in May 2019

    Economical and effecient”

    My last trip to Carlton was on the 28th of May 2019 . It was my fifth time staying here. I reached the hotel at 11.30am , thinking i may have to wait for my room. However the front desk staff were helpful to give me a room immediately. I was very appreciative and will be back. Breakfast is good and coffee at the coffee corner in the lobby is also good. The room i got had an excellent view and a bathtub to soak in with a huge window overlooking Chimes. All in all a good experience even if it was for just one night.

    Reviewed June 03, 2019
    8.8
    Excellent
    HAU from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 1 night in May 2019

    No Complaint and Worth for stay”

    Please be alert Carlton Hotel is not Ritz Carlton (i'm knew it before i booked). So far the room is comfortable in large space (above Singapore hotel standard). The toilet a bit weird, as the toilet bowl , shower room, and the washing place are separately.

    Reviewed May 30, 2019
    10.0
    Exceptional
    Adiel from Philippines
    Business traveler
    Executive
    Stayed 3 nights in March 2019

    Location is perfect, staff super friendly”

    This is an expensive hotel but you get what you pay for! Location is very central - Raffles mall is just right across. Very near yellow line train stations Staff are super friendly, especially during breakfast. Always a smile on their faces - I super love that. Comfortable beds and spacious rooms.

    Reviewed May 28, 2019
    8.4
    Excellent
    Kevin from Australia
    Family with young children
    Executive
    Stayed 4 nights in April 2019

    Great stay”

    Stayed here with wife and 2.5 yr old daughter for a mix of work and holiday. Room was really good size with plenty of space for a travel cot, work, suitcases and a bit of play. Pool area was pretty good considering its a high rise building. Breakfast had a huge amount of choice but still poor quality and expensive so only had it once. Staff were very friendly and attentive throughout the stay. Would definitely stay again just would not have breakfast here.

    Reviewed May 27, 2019
    8.4
    Excellent
    Chang from Malaysia
    Family with young children
    Deluxe Room
    Stayed 3 nights in May 2019

    happy with the room”

    thx for the upgraded room, it was a real surprise and we are very happy with it. Especially that my baby gets to bath in the tub, that's really convenient for us. Overall the staff is very friendly and we enjoy our stay with your hotel.

    Reviewed May 23, 2019
    12345
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    Carlton Hotel Singapore
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    • City Hall MRT Station is within 0.25 km