2018

Citadines Central Shinjuku Tokyo

1-2-9 Kabuki-Cho Shinjuku-Ku, Shinjuku, Tokyo, Japan, 160-0021 - See map
4-star Hotel
Free Wi-Fi
8.4
Excellent
/10
(5,817 reviews)See what guests said
Housekeeping140
Shops63
Breakfast44
select your datePlease enter your stay dates to see price
Citadines Central Shinjuku Tokyo

"Within 10 minutes walking distance, you can find Bigqlo, Muji store, robot restaurant, Isetan etc The hotel staffs are easy to communicate."

SU L. - 5 December 2019

Studio Double Citadines Central Shinjuku Tokyo
Lobby Citadines Central Shinjuku Tokyo
Lobby Citadines Central Shinjuku Tokyo
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See map
Popular landmarks
Shinjuku Gyoen National Garden 1.06 km
Tokyo Metropolitan Government Building Observation Decks 1.25 km
Meiji Jingu Shrine 2.07 km
Shibuya Crossing 3.91 km
Tokyo Tower 5.45 km
Ginza 5.98 km
Ueno Park 6.6 km
Asakusa 8.58 km
Senso-ji Temple 8.66 km
Tokyo Skytree 9.77 km
Nearby landmarks
Hige Girl 20 m
Shinjuku Golden Gai 60 m
Golden Gai 60 m
La Jetée 60 m
CHAMPION 60 m
Bar Plastic Model 60 m
Akagi Shrine 80 m
Bon's 80 m
Hanazono-Jinja Flea Market 100 m
Hanazono Shrine Tori no Ichi 110 m
8.6

Excellent

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

202 travelers are looking at this property right now | 9 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 5,817 reviews
Exceptional reputation
Recommended by 91% of guests
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.6 rating for service
Excellent comfort
8.2 room quality and comfort

Location is excellent for food, shopping and also the airport limousines

QUEK | 21 January 2020

Hotel was comfortable and clean, with good service.

Luisa | 22 August 2019

Hotel is right by Golden Gai with great food!

Candice | 4 February 2020

  • 410 meters to public transportation

  • Located in heart of Tokyo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.2
Distance to city center0.5km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport17.6 km

Rooms available at Citadines Central Shinjuku Tokyo

8.2
Excellent
Room comfort & quality
Studio Executive Double
Studio Executive Double
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
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Studio Premier Twin
Studio Premier Twin
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Studio Twin
Studio Twin
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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Studio Deluxe Double
Studio Deluxe Double
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Studio Executive Twin
Studio Executive Twin
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds
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Studio Double
Studio Double
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Twin Room
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 2 single beds
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Studio Premier Twin Room
Studio Premier Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
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Studio Executive Double Room
Studio Executive Double Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Citadines Central Shinjuku Tokyo?

Check-in at Citadines Central Shinjuku Tokyo starts from 02:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Citadines Central Shinjuku Tokyo to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Citadines Central Shinjuku Tokyo?

If you would like to drive to Citadines Central Shinjuku Tokyo, a car park is available with an additional charge.

Is breakfast offered at Citadines Central Shinjuku Tokyo?

Buffet breakfast is offered at Citadines Central Shinjuku Tokyo from 7:00 AM to 10:00 AM. There is an additional charge for adults and children payable at the property, if not included in the room rate.

What is the smoking policy at Citadines Central Shinjuku Tokyo?

Designated smoking areas are provided at Citadines Central Shinjuku Tokyo for guests who smoke. There are both smoking and non-smoking floors available at Citadines Central Shinjuku Tokyo. Simply indicate your preference when booking on Agoda, and Citadines Central Shinjuku Tokyo will place you on the requested floor type.

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Explore the neighborhood

What people love about Citadines Central Shinjuku Tokyo

  • 8.4
    Excellent
    Location

    "Great Location to Shopping Mall , MRT Station & Restaurants."

    HIAP

    |

    5 February 2020

  • 9.6
    Exceptional
    Location

    "Very neat, tidy and well situated in the heart of Shinjuku."

    Suzette

    |

    19 March 2020

  • 10.0
    Exceptional
    Staff 

    "Great location, staff very polite and helpful..."

    Nir

    |

    3 February 2020

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Room comfort score
8.2/10
Cleanliness score
8.7/10
Review score - Singapore
8.2/10
Value for money score
8.2/10
Better than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
93
%
of Tokyo properties
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Overall rating:
8.4
Excellent
5,819 reviews
Cleanliness
8.7
Facilities
7.8
Location
8.6
Read all reviews >
What travelers say they love:
Central location with a convenience store downstairs was a p...
Zhi H. from Malaysia
Couple
More about Citadines Central Shinjuku Tokyo

More about Citadines Central Shinjuku Tokyo

The recently established Citadines Central Shinjuku Tokyo, with its world class status, is located right in the middle of Tokyo. Less than a five-minute walk to the nearest subway station, you’ll save plenty of time on sightseeing. The Shinjuku Gyoen National Garden, Tokyo Opera City Concert Hall, and a multitude of museums are all close by. All of the 206 rooms are beautifully designed with contemporary art and modern furniture. Full amenities are provided in both the room and its spacious private bathroom. The Stella Restaurant will satisfy any taste as Western dishes and authentic cuisine are served throughout the day. Before the day is out, pay a visit to the massage room, where professionals are waiting to rejuvenate your body and mind for another day in this beautiful city.

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Most talked about facilities

Breakfast
165 mentions
Housekeeping
153 mentions
Food & Dining
44 mentions
Internet
28 mentions

What they offer

10.0
Exceptional

"Definitely recommend to anyone who’s in the area"

Nir

|

3 February 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Stella
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Citadines Central Shinjuku Tokyo from real guests

Overall rating
8.4
Excellent
From 5819 reviews
8.7Cleanliness
8.7Service
8.6Location
Agoda Reviews (3862)Booking.com Reviews (1955)
Rating via Agoda8.4
/
10
Cleanliness8.7
Facilities7.8
Location8.6
Room comfort and quality8.2
Service8.6
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (717)
8-9 Excellent (591)
7-8 Very Good (693)
6-7 Good (171)
<6 Below Expectation (145)
Time of the year
Mar - May (556)
Jun - Aug (456)
Sep - Nov (555)
Dec - Feb (750)
Don't miss out!Popular destination! Properties in Tokyo are being booked every minute!
All guests (3862)
All room types
All languages

Show reviews that mention 

Showing 2317 verified guest comments
12345
10.0
Exceptional
Michael from Australia
Family with teens
Studio Twin
Stayed 6 nights in June 2018

Great hospitality and location!”

Shinjuku might be a red light district but don’t let that discourage you from staying there with your family. Japan is safe, clean and friendly and even the red light district maintains a civility lost in other places. The Citadines Central Shinjuku Tokyo hotel staff are lovely, welcoming and helpful and did their utmost to make our stay in Tokyo pleasant. The rooms, while small, are well laid out and the presence of the Lawsons conbini downstairs meant that snacks and drinks were always available. Access to Shinjuku Station was a short walk which opens up the whole of Tokyo in turn. The hotel is located close to modern cultural icons such as the Robot Restaurant and the izakaya collective in Golden Gai is literally right outside to the rear of the hotel. What struck me about the hotel, and Tokyo generally, was how quiet it was - the politeness of drivers means very few horns are honked and we heard sirens only rarely. Loved the hotel and will return when we can.

Reviewed July 23, 2018
9.2
Exceptional
anna from Philippines
Couple
Studio Deluxe Double
Stayed 5 nights in June 2018

going the extra mile/our home away from home”

our 6d tokyo vacation was a very memorable one, we stayed at citadines central shinjuku from june 16-21 , my husband and i celebrated our anniversary last june 17 and it was also his birthday , nobody from the hotel knew that it was my hubby's birthday , but we were surprised when a hotel staff left a greeting card cookies and origami in our hotel room , our first time to received a very warm treatment from hotel management and staffs, want them to know that we were very pleased, Maybe this is their way of going the extra mile for their customers, We are planning to go back to tokyo this november, but this time with our kids, and we will definitely choose to stay at citadines central shinjuku tokyo again...our home away from home

Reviewed June 25, 2018
9.3
Exceptional
Arthur from Indonesia
Solo traveler
Stayed 7 nights in February 2012

Excellent location especially for Tokyo Marathon”

Very centrally-located

very-centrally located, right in the centre of shinjuku (north-east of shinjuku station where all the actions are), free wifi internet, free breakfast, 24-hour convenience store located just at the doorstep......what else could you ask for. the room is very small, but clean and neat! the hygiene is top-class. for the price i paid, it's worth every single cent. i was in tokyo for tokyo marathon, and this hotel is within walking distance to the start line. i will definitely stay here again for the 2013 tokyo marathon! although you can reach shinjuku station by walking through the underground malls through many of the exits/entrances on yasukuni dori, it is advisable to walk on street level to avoid getting lost, especially if this is your first time. for first time traveller to tokyo, my advice is don't take the airport train to shinjuku station. shinjuku station is the biggest and busiest station in tokyo. you will get lost! take the airport bus instead which will drop you at the west side of shinjuku station. from here, you may take a cab to best western shinjuku which takes only around 5-10 mis, or walk if you don't have many things to bring. cab fare will cost less than yen.

Reviewed July 23, 2012
10.0
Exceptional
Franceszka from Australia
Couple
Stayed 6 nights in August 2015

All round great hotel”

Staff performance, Room comfort and value for money

We thoroughly enjoyed our stay at the Citadines. We found the staff extremely helpful and they often went above and beyond to assist us with our requests. The room was a decent size with all the amenities one requires for there stay. The breakfast and lunch buffet served at the restaurant in the lobby floor was great value for money. The hotel is located in the middle of all action and as such is walking distance from numerous restaurants. We would stay at the Citadines Central Shinjuku Tokyo again.

Reviewed August 17, 2015
10.0
Exceptional
Lisa from Australia
Couple
Studio Deluxe Double
Stayed 5 nights in December 2017

Great Stay, Perfect Location”

We stayed at Citadines Central Shinjuku for 5 days over Christmas. We had a great stay. Rooms are small, but we booked a deluxe double room which i think were a little bigger than the standard, and with some strategic placement of suitcases, the room size is completely manageable. The bathrooms are really well designed, so enough room for 2 people. The breakfast was really good. Big enough variety that we didn't get bored in our 5 day stay, and all of the food supplied was delicious. The hotel is in easy walking distance to the JR station, the beds are comfortable, and rooms are cleaned daily. Overall we had a terrific stay at this hotel and would recommend to anyone wanting to stay in Shinjuku.

Reviewed March 23, 2018
9.0
Exceptional
Claude from Australia
Couple
Stayed 6 nights in April 2015

Great Stay, Perfect Location ”

Price, Location, Cleanliness

We had a wonderful stay at Citadines Shinjuku. It was very well priced and the location is impeccable. Close to Shinjuku station which will allow you to get to pretty much anywhere in Tokyo very easily. Its also close to some great places to shop, eat and drink. Directly behind the hotel is a group of street with lots of tiny owner/operated bars that are popular with the locals and a must visit! Also if you staying at this hotel, make sure you visit the Robot Restaurant that is about 5min walk away, its definitely an experience We found the breakfast a little below our expectations. Very little fresh fruit (canned fruit was all i could find ) and apart from the Asian breakfast dishes, the rest felt very processed. Other than this its clean and the service is VERY friendly. If you have luggage and are going to and from the hotel to Narita Airport, I suggest Using the Sky Limo service and then a Taxi to and from the hotel. Was very easy and only took about 70min all up.

Reviewed May 10, 2015
9.2
Exceptional
ALLAN from Philippines
Family with teens
Studio Double
Stayed 4 nights in May 2018

Good Location And Good Value For Money!”

This is our second visit to Tokyo and also our second stay at Citadines Central Shinjuku Hotel. This hotel has become our default hotel in Tokyo mainly because of the location and it's good value for money. Service is good. Staffs were courteous and respectful and they speak good English. I will definitely book this hotel again in my next visit to Tokyo.

Reviewed June 04, 2018
9.7
Exceptional
Jiexiang from China
Family with young children
Stayed 3 nights in October 2015

good price with good location”

good breakfast, service, good price

it was a nice stay in Citadines Central Shinjuku Tokyo for three nights, we spent three nights there. The breakfast was simple, but the hotel would change the menue a little; the staff service also good, they could fulfill our request promptly.

Reviewed October 29, 2015
8.8
Excellent
Kathryn from Philippines
Family with young children
Studio Deluxe Double
Stayed 7 nights in December 2017

Excellent”

Walking distance to Shinjuku train station. Lots of convenience stores & places to eat by. Alao close to shopping places. Rooms are tiny but I guess this is the norm in Tokyo. Buffet breakfast menu does not change, but was good & my kids loved it. We stayed 8 nights. There is a Lawson at the ground floor that is open 24 hrs. It was quite tricky to find since there are two Citadines hotels in Shinjuku. This hotel is more central & close to everything.

Reviewed January 05, 2018
10.0
Exceptional
Judy from Singapore
Couple
Studio Double
Stayed 3 nights in May 2017

Great value for money”

In a very interesting and convenient location just 10 mins from JR Shinjuku, right in the heart of Kabuki-cho where all the action of Shinjuku is. But very safe as the reception is at level 3 instead of the usual ground floor so away from the sleaze etc. Room sound proofing is excellent as you can't hear all the noise from the streets at all! Room facilities is good. Very clean and spacious for a Japanese hotel! Had a good soak in the tub. Breakfast was lovely but you are surrounded by so many eateries that I would suggest JUST SKIP the breakfast option. There is a Lawson convenience store just right downstairs at the ground floor and a 7-11 just 2 shops away, should hunger pangs strike you in the middle of the night. But again, many eateries open till dawn. I only disliked the bedsheets, which was a little rough for me. Otherwise, Citadines is a reputable hotel, won't go wrong with it!

Reviewed May 09, 2017
9.3
Exceptional
ELFI from Singapore
Couple
Stayed 4 nights in January 2012

Great location but small rooms”

Great location, convenient amenities (24hrs convenience store on the ground floor, walking distance to Shinjuku station and major shopping areas.

The location is within walking distance of Shinjuku station but it is easy to miss especially if one is bad at directions! But the key to locating the hotel is to look up! Because one can't missed the logo and hotel name written at the hotel of the building. It actually took us (my travelling partner and myself) just under 20 minutes to walk to the hotel from Shinjuku station. But do note that the pavements along the main road leading to the hotel are not friendly to the wheels of one's lugagge bag! The check-in was very smooth and we were satisfied with the room albeit its small size. The bed and pillow were also very comfortable which allows us to have a good night's sleep through-out our stay. The bathroom's amenities were also well equipped and my travelling partner even commented that his hair is smooth after using the shampoo and conditioner (He tried all kinds of shampoo but none a good as the one in the hotel). In all we had a pleasant stay. The complimentary internet and daily breakfast also add value to our stay and enhances our experience. Thanks Best Western Shinjuku! Will definately recommend this to my friends and also return to the same hotel for my next trip to Tokyo!

Reviewed January 17, 2012
9.3
Exceptional
Jestoni from Philippines
Couple
Stayed 1 night in March 2015

Great hotel in the center of everything”

Location, value for money, modern and comfy

We stayed at Best Western Shinjuku Astina Hotel for one night and we really enjoyed it. The hotel is centrally located so everything comes handy. You can also find a convenience store in the ground floor. Just a few minutes from the hotel will bring you to malls, shopping and dining areas as well as parks and train station. Dining is never a problem since the hotel is surrounded by restaurants. The room we had was well-equipped with modern facilities albeit quite small, which is expected from a Tokyo hotel. The breakfast spread was also good, much to our delight. I will definitely go back and recommend this hotel to my friends and to anyone visiting Tokyo!:)

Reviewed March 31, 2015
9.6
Exceptional
clarissa from Philippines
Family with teens
Studio Double
Stayed 3 nights in November 2018

The Best Location in the Heart of Shinjuku”

This is my second stay in Citadines Central Shinjuku. We stayed in a premier twin room. It is very spacious. 3 adults can sleep comfortably. It has a big toilet and bath and a tub. Kettle., coffee, tea are provided. All requests were acted upon quickly. There's a Lawson on the ground floor. And location is truly the best.

Reviewed December 03, 2018
10.0
Exceptional
Jong from South Korea
Couple
Studio Deluxe Double
Stayed 2 nights in February 2018

good location & kindly staff”

first of experence the citadines central hotel in shinjuku. normaly if i staied use for gracery or prince hotel in shinjuku. but it more than comfortable & biger room the citadines. i full recommended this hotel for your stay in shinjuku.

Reviewed February 18, 2018
9.7
Exceptional
Elizabeth from United Kingdom
Couple
Stayed 4 nights in January 2012

Fantastic location, great service”

Location, Staff, Room cleanliness, Sleep comfort, Value for money

stayed here for 4 nights last week, with my fiance. the location is excellent, right in the heart of shinjuku which is a great location to get to other parts of tokyo. only 10 minutes walk from the metro underground train station. the staff were very courteous and helpful, the room was pretty small but by all accounts that is typical of tokyo, and we felt it was still great value for money compared to other prices we saw. breakfast was pretty good, with a range of hot and cold options. we would definitely stay here again, as it's right in the heart of shinjuku and where all the action is, yet the room provided a great night's sleep!

Reviewed January 30, 2012
8.0
Excellent
Joseph from Northern Mariana Islands
Business traveler
Studio Executive Double
Stayed 1 night in July 2017

Exceptional Stay”

I have to say that at first I was reconsidering changing venue, but I have to say that my stay was exceptional with great staffs and accommodation to include great activities within the surrounding area of the hotel. I will make it a point to let family, friends and business associates to booked a room at Citadines Central Shinjuku Tokyo. I give a rate of 9.5 for great staff, customer service and accommodation. Thank you for making my stay comfortable...

Reviewed July 21, 2017
9.7
Exceptional
David from United Kingdom
Couple
Studio Executive Double
Stayed 3 nights in September 2015

Another Enjoyable Tokyo Trip”

Location, cleanliness, staff

Not our first Tokyo visit but our first stay at the Citadines and we found the staff to be very friendly on arrival and throughout our stay. A short walk from Shinjuku JR Station and other metro lines made travel around the city easy. The local nightlife, shopping & restaurants are all right on your doorstep if you need it. Room was clean and big enough for 2 of us. The free wifi was a bonus.

Reviewed September 30, 2015
9.0
Exceptional
James from United States
Family with young children
Stayed 3 nights in September 2010

Superb stay”

Very well located, stylish, friendly staff

Basically seemed like a great deal for a great place to stay. It was our first stay in Tokyo and the room was a bit smaller than we're used to. Obviously this was not unexpected, but we were traveling with our one-year-old. The crib for her, which we had requested and was set up in the room prior to arrival, filled the available space. We wound up folding it up and having her sleep on the floor. The hotel is genuinely walkable from Shinjuku station. With a little less baggage, it would have been a pleasant stroll. From the station, the hotel lies just at the beginning of the late night, hostess-oriented entertainment area, so you don't have to experience the thick of it if you don't want to. Breakfast buffet was pretty mediocre for my tastes. Wet scrambled eggs, sad looking ham slices, mini hot dogs instead of sausages. I know this is Asia and the preferences are different--the Japanese options looked better--but it didn't work well for me. Ate a lot of cereal and toast.

Reviewed September 22, 2010
9.7
Exceptional
Kathleen from Australia
Couple
Studio Double
Stayed 1 night in July 2015

Great hotel - will stay again.”

Clean, convenient and friendly service

We only stayed at Citadines for one night before we left Japan, having toured Tokyo at the start of our trip while staying at another hotel. We wished we had stayed at Citadines for our Tokyo tour - the room was spacious (by Japanese standards), clean and quiet. The beds and showers were good. We had the buffet breakfast and although the coupon noted that the busy period was from 9 - 10am, there were plenty of spare tables (noting we were there on a weekday though).

Reviewed July 31, 2015
10.0
Exceptional
Paul from Australia
Group
Stayed 7 nights in January 2012

Best I could wish for at great price in great area”

Spotlessly clean, great service, friendly English speaking staff, central to everything

I stayed at Best Western Astina Shinjuku for a week in January 2012 in a non smoking room on the 8th floor, while my daughter stayed in a smoking room on the 10th floor. Both rooms were very well serviced, quiet, comfortable, clean, and having all the amenities any reasonable traveller would find more than adequate for the price. You can even borrow Aus to Japan electric converter at no cost! Reception had no trouble finding out sumo wrestling bout times when requested, likewise obtaining directions to a bank / chemist etc were no problem at all. Good food standard at breakfast and dinner, a great deal is to skip breakfast and use the vouchers for the lunch buffet at only yen extra (a single beer would set you back 600 - 700 yen at most places). The hotel is 5 minutes walk to Shinjuku Station - make sure you go via East exit - where you can go anywhere from, including Shinkansen to Kyoto / Osaka, regional trains, Disneyland etc. A great find indeed, perfect for business or leisure stays, will definitely come back!

Reviewed January 18, 2012
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Citadines Central Shinjuku Tokyo
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Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Shinjuku Gyoen National Garden
  • Shinjuku 3 Chome Subway Station is within 0.46 km
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