Find Hotels in Commerce (GA), United States

The hotel was very clean. It is in a safe location and easily accessible to the interstate. There are several good restaurants near it. The staff were super nice and helpful. The hot breakfast was good. The breakfast consisted of eggs, bacon, sausage gravy, dry cereal oatmeal, bagels, etc.. The shower had good water pressure. The coffee was good and available 24 hours a day. I would definitely stay there next year when we return. I can think of nothing they could do to make it any better.

I prebooked and paid for the room but at check in I was asked for a credit card for incidentals. Upon checking out they charged me again, it was more than I had originally paid. Had to go to the front desk and dispute that issue. The lady who was more of a one woman show was actually the general manager and was clueless about how to handle the situation. We were there for 5 days and I only seen 4 people working there the whole time, the general manager, who lives there and was doing all of the jobs as well as 1 other girl at the front desk , a breakfast lady and 1 housekeeper. I booked this hotel so we could bring the grandkids over to swim but the pool water was freezing cold. When I asked about why the indoor pool was ice cold I was told that they don't turn the heat on in that room. It was never warm enough to get into. At check in I was also given a cheaper room than I had already booked and had to get our room changed. The hotel was clean, that's about the only plus to it.