Find Hotels in Lake Charles (LA), United States

Nice hotel walking distance to family dollar taco bell and KFC. Big room was clean. Looks like they did some remodeling are possible best western may have bought and redone. Rooms were clean. I travel with 2 kids and felt safe.

The building was really nice. Looked brand new. The breakfast was good. Eggs, bagels, sausage, several other things. Early no complaints. The only slight negative was that the carpet in the hall on the second floor was a little dirty. Looked like somebody with dirty boots had tromped on it. But overall the hotel was great!

Certainly value for money with clean rooms and a nice swimming pool. Breakfast had much to be desired.

Customer service at the front desk was awful. She looked like doesn't want to work there, doesn't seem like welcoming people who stay there, no smile, voice is low and should not be working at the front desk. Maybe she was just tired at the moment..... By the way I won't choose this hotel next time if I need to stop by that area. Toom was clean and location was close ...

Room had a smokey smell and laundry out of order

Ample parking, near shopping, restaurants, and freeway access. Close to Old Chenault air base, Memorial hospital, McNeese state college, and down the raod from St. Patrick's hospital, downtown, Prien Lake and Lake Charles.

The heated pool indoor

I’m not at all pleased with this hotel. I had the camel because of hospital stay and they would not accommodate me at all. I won’t recommend this hotel to anyone.

Was nit happy with service I book had pre reservations made for my stay that were paid for in advance an I was still charged at the hotel again because apparently they didnt have records of my paid booking an now they dont want to refund my money

I have been with SpringHill Suites Lake Charles since opening day, and my stay has always felt like a breath of fresh air. The staff are extremely kind and helpful. A really great deal for the price!

The hotel and our room was dirty and in great need of repairs. The tub and floors were dirty, the curtain rod was so rusty you could hardly pull the shower curtain closed, the light vent was falling out of the ceiling and the halls and room stunk.

Need Itemized Reciept

Hotel dishonoured Agoda's price and voucher and charge me directly. It was a hassle to get my money refunded. I recommend booking this hotel directly.

When we arrived at our room around 3pm, the room was nice and cold. At some point in the night, our AC stopped working and only blew out room temperature air. We were hot and sweating all night long until the AC somewhat started working again around 7am at which time the kids above us were screaming and stomping around. This was mine and my husbands first night away...

Fair and square! The hotel is located next to grave yard and remote location. Restaurants are not close by. Difficult to commute and can rely on delivery food only as hotel only serves breakfast.

Stayed here as we needed a place to stop after 8hrs of driving. It's ok for one night but I wouldn't push it any firer past that. It's very old, run down and everything is covered with a fine film of dirt.

My rainy night at America's Best Value Inn in Lake Charles, Louisiana, was very comfortable. I highly recommend this hotel.

Sara was very pleasent,helpful on the phone when I call for info. And then again when we ckd out Sun morning. All staff were very pleasent. Rooms & lobby we clean.

I decided to take a weekend off with my husband and stay at the Golden Nugget in Lake Charles. The room was beautiful and the parking was convenient. However the staff can be very rude and unprofessional. We went to have lunch at the buffet and all the staff members did not greet us politely and gave dirty looks for no reason. If I'm paying a good amount of money for ...

Very loud AC/heater. No noise insulation around windows. Minimal breakfast, Elevator needed maintenance