Find Hotels in Newport News (VA), United States

It smelled like marijuana through the whole compound. Nasty. The towels and sheets didn’t look washed. Nasty AF!

I attend an annual event in the Newport News area, and if I am not staying with friends, stay here. It is clean, the beds are comfy, the staff is very nice, decent amenities, and decent breakfast. High marks all around, especially to Virginia of the housekeeping staff. Co-owned by the same folks as the Comfort Inn next door. Terrific value.

Everything is great in this hotel, we would stay here again.

1)TV didn't work 2)Paint old 3)Bathtub dirty 4) A piece if the front door came off and I just pushed it aside. I think that it was to keep things from crawling from under the door? I good a really good price, but you often get what you paid for. Next time, maybe a little higher end? The entire building needed updates. Staff was excellent!!

Pros were most important cleanliness,clean and refreshed everyday. I dont have cons for this experience.

I would have loved to recommend Comfort Inn but will not - especially to anyone with a pet. We have stayed here several times over the past few years, with our cats. Imagine my surprise when I go to check in and am told that you no longer accept pets and fine customers $250 if they try to bring them in. I had gone on more than one computer site where you are listed a...

Did see a large spider in the bathroom but it does back up to a wooded area. Being from Florida, a bug or 2 don’t bother me.

This place is in a great location but is no frills and a small room. It also smells like old cigarettes even though it’s a non smoking room and floor.

I feel the photos and information about this inn is misleading. To call it a Suite is insulting. My list of complaints: 1. The room smelled smoky - when I brought this up with the young man at the front desk he stated it was "Guest Choice" implying guests were allowed to smoke in the room if they wanted. Their website reservation system is extremely misleading. 2....

The staff were very friendly and helpful. The hotel was in pretty decent shape. The only issue was the bathroom could use a update. But overall I felt extremely welcome and had a great stay.

We would give this hotel a nice 5 star rating ! We have stayed here before and will stay again. There are some cheaper but nice hotels in the same area but for a few more bucks it's worth it !

Although we did not get the storm in our area, because this was prepaid we took advantage of a staycation. The room was clean and efficient. The sofa cushions need to be replaced.. The staff a bit disjointed. Check in was ok, but breakfast was late and staff disgruntled. The lounge area with tables and chairs have been taped off because of previous Carpet Cleaning a...

The only thing i did not really like about the hotel, the wall are very thin i coukd here people in the hallway and also under me , they have no elevator , so if you are on the 3rd floor you have to take everything up the stairs

My stay was great.

The entrance way and the hallway floors looked as if they hadn't been swept or vacuumed in many weeks. The description online said the kitchen units were fully stocked, yet our room had no cookware. I was told I could come get it or the front desk clerk would deliver it to me when she got a chance. It was understaffed, and though the room had a clean smell upon entra...

The nicest hotel ever? No. Clean, comfy and affordable? Yes. The staff was awesome too. Not sure why it’s 3 and not 4 stars, it’s not The ritz but I felt welcome and comfy here, would recommend.