Find Hotels in Phoenix (AZ), United States

Nice hotel! With a great Waterpark. The hotel is huge with a confusing layout. Took a while to get our bearings and how best to get to room, car, pools, etc. The staff was extremely friendly and the waterpark was great. Dont plan on bringing your own drinks to the park. You need to buy drinks from the bar (no big deal.) My 5 year old was bummed he was not tall enough to go on the slides. Believe you need to be 48". Park closed earlier than we liked 5pm and 6pm on weekends. Overall was a great trip. The family had fun and the kids did not want to leave. Good value as the room was larger than expected. Clean with friendly staff. Thank you AZ Grand Resort & Spa.

Beautiful, clean everywhere. Good entertainment. A lot to do. Buffet was good, but not worth 50.00 a person! We went to enjoy the pools. Wrong, just wrong that we had to pay 30.00 a person extra to utilize what you felt you already paid for in all your room service fees and resort fees. (Because they had a DJ playing). Pools are part of the property for all to use. Especially in AZ when it’s 108 degrees. Probably will not go back.

This is a lovely hotel. The grounds are beautiful and there are 10 pools, so it great to just hang out. We stayed Father's Day weekend. My only complaint was that when we got in the pools early Sunday AM, I found clear plastic cups that the hotel had in the area for drinking water. It made me question whether the pools had been cleaned given the # I found. The plastic cracks easily and is quite sharp.

The only con was that I booked this place primarily for the pool and it was closed for remodeling the week I stayed here, and didn’t find out until I was checking in. Other than that, this hotel was super cute. I loved the decor and the room. The restaurant/bar Tranquilo downstairs serves delicious food and margaritas, and has great ambience. I will stay here every time I stay in Phoenix!

We recently stayed at the Omni at Montelucia the second week on March. Not knowing anything about the Pheonix/Scottsdale area, I researched dozens of properties looking for a property that would work well for our family (2 adults, 9 yo, 7 yo). There are a lot to choose from but because of the deal on the Omni, we ended up going with it. We are so happy we did! The property is beautiful, pictures on line don’t do it justice. We had a room in building 9 in the back side (single story). It had a yard area in the back that the kids would run around and play in. I read some reviews saying the buildings were forever apart...it was about a 3 minute walk to the main pool, so I guess those people don’t enjoy walking and enjoying a beautiful property. The resort has 2 pools, the main pool and an adults only pool. We spent time at the main pool. Again, loved it...no slides or anything crazy like that but put a kid in a pool and that’s all it takes. A great time and will be back!

We booked this room because our daughter had a liver transplant and we needed to be close to hospital after her release. Unfortunately she wasn't released but it was too late to cancel. So my husband stayed most nights and I one night. The room was a 2 room king suite. I thought the couch was a hideabed but when we removed cushions all we found was popcorn. Other than that room was very clean. We booked this hotel for daughters 3rd week but cancelled because even though room was nice (nice furniture, bed, etc) it didn't have a very homey feel to it. My husband described it as "HARD". Dark furniture,floor, heavy drapery etc. Also the bathroom was too far from bedroom (for our daughter to have gone) and there were only 2 light switches . Rest of lights were lamps you would have to go turn on. I would think a business man would love the room but not so much if you like "soft" homey rooms. We were looking from point of view for daughter couped up in room for week.

This resort is in a great location in Scottsdale, AZ. Newly renovated but still lacking some things. In our 1st room, the garbage bins was still full with garbage from previous guest and the used bath-rob in the closet was tangled into a ball of the floor. The 2nd room was missing some towels. All rooms have only one small desk chair, and one luggage stool which is not enough and makes the room look empty... Half the rooms of the resort facing the inside court/pool and the other half, facing the resort exterior which is a parking lot 😔

I stayed there twice within 10 days (each time for a night). What I really loved about the hotel was their location (near the airport) and the staff. I had accidentally left my bag (wallet, passports, etc.) at the cafeteria and panicked (this had not happened to me before) when I found out after about 10-15 minutes. However, the staff had noticed it and kept it safe for me. This was right at the beginning of my trip and I was meant to be on the road for 3 weeks in AZ and Mexico. I am grateful to them. There is a small gym, which I didn't get a chance to try out. During my second stay, I used their laundromat. Very convenient -- I would have carried fewer clothes had I known in advance. Overall experience was good. My only request is to put more lights in the rooms. It is difficult to see anything that drops onto the dark carpets. Cheers.

Our visit started very poorly, but wound up ok. Key cards were not properly programmed, had to go back to desk and have new cards programmed. Wifi did not work, even after trying the desk (and IT) multiple times. No joy on day 1, but the wifi was back on day 2 and remained for our stay (5 d). Morning of 2nd day, there was no hot water in the shower/bathroom. Also, when we returned to our room at end of day 2, housekeeping had not even been in the room. After tweeting at Hilton, and multiple volleys of conversation, by day 4 local management stepped in. They made it right, giving us an appropriate discount on the visit. All issues had been resolved. Slow, but correct response. Staff didn't seem to be as responsive as they should for a Hilton hotel.

Although my stay this time was only overnight, I have stayed here previously and can highly recommend this Hotel. It is in an excellent situation and within easy reach of Scottsdale Old Town, Fashion Square, and the Phoenix/Scottsdale Metro Area. Although the Hotel offers breakfast and has a bar service it is in easy reach of the many restaurants in the area. The staff are welcoming, friendly and professional. The rooms are comfortable with a large sitting area and although It could be argued that the toilet is small you don’t spend all your time in the toilet, at least you shouldn’t.

Stayed in two different Casita King rooms on two separate nights. Both rooms were clean and very large. More like a studio apartment than a hotel room. Staff was very helpful. Subtracted one star on cleanliness due to old furniture and appliances stored in the tennis court out back. Really not a big issue since you only see it from the parking lot or if you peak out the back window. Just something they could improve. Subtracted one star on facilities due to no ice machines (you can get ice at the restaurant a short walk away) and no specials on breakfast or golf for guests that I could find, but honestly never asked the front desk so there may be some. Would definitely stay here again.

We love the Boulders. Best value for the money. Great couples place. Wonderful golf course. Rooms show a bit wear but not bad. Sliding doors to outside don’t slide well.....all tree years of stats. Some tiles/rocks in floors ate loose (every visit). Best to stay on Casita without room above you. Sometimes a bit noisy. Great food and service. Fantastic golf but not good golf carts until they replace them next year. Bug mistake yo. It carts made in Asia. Don’t hold up like E-Z Go carts. Batteries can’t handle the heat. Troon Nirth and

Booked a King standard room for our 10 year Anniversary. During check-in they mentioned our room was upgraded to a King Suite at no additional cost. The room was amazing! Staff was friendly and helpful. Location was in the middle of nowhere but that was a good thing when we wanted alone time. Casino was just down the hall from our room. Can't wait to book another stay.

The staff were wonderful, the rooms and facilities were great. It was my wife's birthday and everyone went out of their way to make sure it was memorable. Management sent a bottle of wine with a card signed by the staff to our room. We never left the hotel since everything we needed was available at the resort. The restaurant and bar had great food and drink specials, no need to go out. The grounds are beautiful and we felt like we were hundreds of miles away in an exotic place when we were only a few miles from our home. We will definitely be coming back every chance we can.

We stayed here for 2 nights. We came in very late the first night and got a king bed suite despite having reserved a 2 queen bed suite. The gal at the front desk was super accommodating though and told me to check in with her the next morning to see if a 2 queen bed suite became available. Well there was no need to follow up with her because she called me and let me know a room had opened up. Front desk staff was very sweet and helpful and did what they could. As for other aspects of the hotel, the beds were pretty comfy and it had what we needed. We were also very impressed with the complimentary breakfast which included 2 types of scrambled eggs, breakfast sausage links, waffles, and breakfast potatoes--in addition to the usual fare of cereal, coffee, juice, etc. The cleanliness left something to be desired though, particularly the pull out sofa bed and sheet it comes with. It was gross to say the least. Overall, if I'm staying in the area and want to save $, I'd stay again.

Our stay was great. We loved being able to walk throughout the shady resort with our little ones. There were 8 pools throughout the resort and we loved that. At one point we had a pool to ourselves for the evening. The rooms were clean except for a huge yellow stain on the cloth headboard and on the cloth on the chair in the room. Parking was also horrible but I think that was because the State Bar was being held while we were there. We had to park at the parking garage which was a little bit of a long walk, but on the same grounds as the resort. Those were the only negative thing I noticed...this hotel is also pet friendly which was awesome.

The room was very clean and spacious however, difficult for my handicapped mother. I had to threaten to go somewhere else at check-in when they advised no ground floor units were available. I had made a request for handicapped access with my reservation and followed up with a phone call the week before our stay. It seems there are no handicap access rooms and the facility does not have elevators for the upper levels. Also, they have the worst pillows ever made. There were twelve pillows in the room and they were all 10 inches thick and very firm. We went to Costco and bought new pillows.