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Everything was great until I was stopped by police( ФМС) to check my doc. hotel stay address, they call it “registration” Even I was given the document that says I’m registered, It wasn’t in the the system of the ФМС. It’s important to be registered when you are traveling to Russia and hotel is responsible to provide you this! They did but it end up to be Fake! The rest was great, hotel deserves its stars! Breakfast is good, people are very friendly, they have free shuttle every hour to take you to the metro station and back to the hotel.

I stay this hotel 5 nights and I have few comment shown as follows: (1) Price is not too expensive in city area. I use SGD110 per night for booking each night. They upgraded VIP class room and I am very happy included breakfast during I check in this hotel. (2) The customer service is excellence. Because it is my 1st time visit moscow, thus I have some question to ask and they reply me immediately (around reply next day). On the other hand, my wife need tourist visa in Russia and need to request visa supporting document and reply me about 1 days later. Many thanks Irina customer relationship manager. (3)Breakfast is good taste and have many choice. (4)The location in not too near Metro station. About 15 Minutes walking. (5) The pillow too low & soft. (6)The decoration is not finish yet. Overall. I will stay this hotel again, if I go to moscow.

I stay this hotel one night in 27th October, 2015. The comments shown as follows: (1) Location very convenience, 5 mins walk to metro station, 15 - 20 mins walk the spill church of blood, St. Issac church, The hermitage museum. (2) Decoration of room & canteen is beautiful. The furniture is new inside room and design is very golden. Pillow & bed is comfortable to sleep. (3) Good taste of breakfast. But fruit not enough. (4) Price is acceptable. I use SGD 110 to book a deluxe room. But, need to pay visa supporting fee EUR25. (5) The staff is ok and helpful. If you ask location or call a taxi. Overall, The hotel is recommended to stay. But, My comments is 3 stars hotel standards. (3)

Firstly the location is the best of Moscow for a tourist...central and aristocrat!!At the other side this hotel has the glamour of the past 50 + years but now a renovation is a need.The more unacceptable thing is that there is not any blind curtains and specially from the eastern windows the sun is coming to the room awaking you at the sun rise...at 4.30-5.00 am as we speak about Moscow ending August...Another bad thing for this hotel is the rude security personnel that without any responding when you say hi or good morning they are behaving to the clients as suspects for spy etc...with the worst,never existing in any hotel of the world of 1 up to luxury...the security stop us to take a picture of the furniture -without any person inside...-at the lobby!!!!

This hotel is following a european standard therefore you feel that you are getting much more value for your money than in its 4 stars russian standard counterparts. The staff is polite, rooms are cleaned everyday, breakfast is tasty. Location is very close to the main train station and makes your arrival and departure days easier. Its an easy walk to the main attractions, we seldom used taxis (they are very cheap anyway). I recommend this hotel as a base for seeing Saint Petersburg and the surrounding area.

Don't expect a smile or politeness of western standards from anyone in the hotel! Excellent view from the suites. Cool with a tub in the room! Breakfast buffet is not included despite the price! But it is sent as roomservice for an acceptable price. Fresh orange juice is recommended. All channels except CNN is in russian, nice LED-flatscree s though. It promises l'occitane make up in luxury suites but they are not there. It only provides basic shampo, showergel and toothbrush. Rooms were cold in december but they have heaters. Two bottles of free water and tea is provided. I expected more of the hotel, especially a smile for €200/night but all in all I think it was a good stay.

An excellent vacation in April We've stayed for 5 days, and all 5 days there were a sunny weather, with 20C at the hotel level, 25+C at the bottom of the mountain and about 5-10C at the top of the mountain. If you are planing to ski, it is better stay at a hotel at 960m altitude, since it will be to hot to walk fully equipped. The slopes are well prepared and you will have a discount as a hotel guest.

My entire experience was fantastic. The hotel arranged for my airport transfer and didn't up-charge me due to the World Cup. The receptionist spoke fluent English. I had some fears about Russia. Due to her warmth they melted away quickly. The room was immaculate and quiet. Breakfast was tasty and varied. There's a delightful courtyard. The location is perfect. I highly recommend it!

standard hotel in russia. english speaking is o.k. here. room with free internet-access and internet stable, very good for bussiness trip. room without cool air-condition. so, will have problem to stay during summer time. but, i stay in winter time. everything just fine there. very nearly metro station. lots of shops arround hotel. will be a nice choice for this hotel.

the hotel suited us but it is a fair walk to ' downtown '. it was very comfortable ,with clean,modern good sized rooms. the hotel has modern,western decor and is a good novotel standard. we stayed a week and used the public transport system which is cheap, frequent and very crowded in peak times. allow plenty of time when you visit the hermitage .... it can be enervating as it is so extensive the novotel offers a great breakfast selection ... make the most of it. the metro and local bus are nearby and don't be afraid to use them but watch your valuables. pickpockets learn their trade in themetro and in the crowded stations.there are plenty of warnings.... take them seriously. our bags were un zipped on the metro in peak hour crowds.

Situated in the hustle and bustle of St Petersburg, this beautiful hotel offered wonderful rooms, great service and a pleasant atmosphere. In addition AH is located within walking distance of most of St Peterburg's central attractions, as well as restaurants, cafes and bars. We were very happy with this choice and would highly recommend AH to solo, couple or group travelers. For what you pay, this hotel is a standout compared to the chain hotels dotted around St Petersburg.

The location is just perfect, near to Paveltskaya Railway station (Aeroexpress to Airport and Railway to St. Peterburg) and also in between 2 metro station (Paveletskaya and Tretyakovskaya). The hotel staff also give us good recommendation to few good restaurant in this area, which were really tasty. The hotel also have sauna and hammam bath facilities that can be used (free of charge) with appointment. It also walkable to Kremlin area (about 3 km or 20 minutes walk)

I booked the same double queen-bed room on two separate check-in dates in the same week. The room on our first check-in date was exactly the same as advertised on Agoda. I was very happy. Staff speaks good English. The hotel is literally above Mendeleevsky metro station - 3 stops to red square and Kremlin. But, when we came back from St Petersburg and re-checked in the same room I booked, the hotel put us in a different room that had one queen bed and a single bed. I phoned the reception to ask why, and the manager told me because of overbooking resulted from technical problems, they had no other rooms available. I argued and didn't buy the story because this had never occurred to me in any other hotels before. They offered another room but it had a queen size sofabed instead. I didn't want a sofabed so I chose to stay in the room provided. I couldn't bother pursuing a further resolution because I was due to leave Russia the next day. Except from this experience, I was generally happy with the services provided. Does a hotel have the right to change your room without notifying you beforehand? Has this occurred to you?

Few minute walk to Neva River. Being on or near Neva is best. Food was just fantastic. Breakfasts incredible. Extremely friendly staff. Front desk people provided A+ service with all issues. I upgraded from Standard to Superior room. Well worth it if you have a 'roommate'! Beautiful room. Even bathroom floor was heated! Pub was great for later dinners and ambiance. Housekeeping staff excellent. Hotel cleanliness excellent. I spent 18 days there and I will return. Don't forget to tip the people who are most helpful and friendly. People in Russia don't generally make much income. Even 2 or 300 rubles is greatly appreciated.

The hotel is large, but clean and fairly well maintained. The desk could use more help at peak arrival and departure times. The breakfast area has a good selection and good service. It can be crowded at peak times, but still accessible. I complained about the portable shower head fixture being broken twice, and it was not repaired in the four days I was there. The lobby always seems to have taxi drivers or local men sitting and smoking. Overall it is about a 3-4 star, and excellent value for money.

This is my second stay at vedensky hotel. Hotel located in a nice area with lots of places get a quick bite. Grocery store actress hotel with lots of options. Hotel needs some updating, rooms are not what they used to be. Staff is great. Location too long by foot to center. Most likely u would need a taxi, which is cheap unless ur a tourist. Uber works the best. I haven't tried breakfast , but from what I hear is a 3 star.