Crabwall Manor Hotel and Spa
Crabwall Manor Hotel and Spa
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Classic Double or Twin - Bed Crabwall Manor Hotel and Spa
Classic Double or Twin - Bed
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Swimming pool Crabwall Manor Hotel and Spa
Swimming pool
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Swimming pool Crabwall Manor Hotel and Spa
Swimming pool
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Fitness center Crabwall Manor Hotel and Spa
Fitness center
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Exceptional
Location
9.0
See all 25 photos Crabwall Manor Hotel and Spa
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What guests are saying:
Lovely weekend away.
Elka from United Kingdom
Couple
Had a two night stay. Everything was just as we had hoped for. Room was spotlessly clean and very spacious Staff very friendly and helpful.would not hesitate in returning
Hilary from United Kingdom
Couple
Great!!
Emma from United Kingdom
Couple
fabulous, would definitely stay there again, telling all my friends to visit as well
pauline from United Kingdom
Couple
Nice stay
Annette from United Kingdom
Couple
Amazing, the room was lovely as we're the staff. We ate in the restaurant again lovely service and food.
Rebecca from United Kingdom
Couple
Brief but provided all we needed
Mark from United Kingdom
Family with teens
Our stay couldn't of been any more relaxing or trouble free, very pleasant staff in very pleasant surroundings
Martin from United Kingdom
Couple
Excellent
From 61 reviewsSee what guests said
8.6
/
10
Exceptional room comfort and quality
9.5
Value for money8.2
Distance to city center4.0 Miles
Location rating9.0
  • Hot tub

  • Sauna

  • Room service [24-hour]

  • Bar

Room choices
9.5
Exceptional
Room comfort & quality
This property is in high demand!Last booked 15 hours ago
Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Classic Double or Twin
Classic Double or Twin
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 double bed
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Superior Double or Twin Room
Superior Double or Twin Room
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    Twin Standard
    Twin Standard
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      Junior Suite
      Junior Suite
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        Room Standard
        Room Standard
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          Double Standard
          Double Standard
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            Double Superior
            Double Superior
            ...
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              Classic Double or Twin Room
              Classic Double or Twin Room
              ...
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                More about Crabwall Manor Hotel and Spa

                More about Crabwall Manor Hotel and Spa

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                Real reviews from real guests

                Agoda Reviews (61)Booking.com Reviews (2586)
                8.6
                /
                10
                Cleanliness8.8
                Facilities8.4
                Location9.0
                Room comfort and quality9.5
                Service8.7
                Value for money8.2
                Provided by verified guests of Agoda
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                Classic Double or Twin
                Superior Double or Twin Room
                Junior Suite
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                Showing 47 verified guest comments
                123
                4.0
                Zara from United Kingdom
                Couple
                Junior Suite
                Stayed 1 night in August 2018
                Acceptable”
                Stayed in room number 9 which was a ‘junior suite’, the room at a glance seemed nice until we looked further and discovered the paint was chipped, there was dust everywhere, one of the posts of the 4 poster bed was missing, there were cigarette buds on the floor of the teracce and the mattress was sunken into the middle, it was supposed to be a king bed but instead it was a double with what seemed a very old mattress! The food was nice from what we had in the restaurant, although my meals didn’t include what they were meant to, the asparagus starter had no crispy chicken skin and my main was supposed to have black pudding mash and it just came plain, the food was nice but very expensive they were charging £28 for a rib-eye steak!! Overall it was a nice night away but we were met with quite a lot of disappointments.
                Reviewed August 31, 2018
                9.6
                Exceptional
                Martin from Malta
                Couple
                Superior Double or Twin Room
                Stayed 2 nights in August 2018
                We wouldn't stay anywhere else in Chester”
                Historic hotel in the old tradition, but brought up to date and now in a process of continual improvement. The hotel staff are friendly and efficient and obviously happy in their work, which makes for a very good atmosphere. The location is tranquil and even the very large car-park, right by the hotel and surrounded by trees, has a rural feel to it.
                Reviewed August 18, 2018
                10.0
                Exceptional
                Craig from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 2 nights in August 2018
                Exceptional”
                Room, pool and spa facilities were brilliant, we could not find fault. The staff were incredibly polite and went out of their way to help. A specialery thanks to Alison on reception who was amazing, her knowledge and help could not have been any better.
                Reviewed August 17, 2018
                5.6
                Demi from United Kingdom
                Solo traveler
                Classic Double or Twin
                Stayed 1 night in July 2018
                Not clean but lovely views ”
                My room was very dusty and had spiderwebs hanging off the lamps beside the bed. There were also dust on some of the surfaces. The window didn't shut fully - I'm not sure if it was rustic style or just an old window but it got cold at night for me. The room smelt a bit musty as well. I know this is an old building but I expected it to be well kept especially with the refurbishment they've recently had. Needed some paint on skirting boards - little things like that. The bed was fairly comfortable. The pillows were a little hard and itchy material but it was fine. The pool was really quiet and calm. Fairly large pool so you are able swim lengths. The grounds were lovely as they have kept the old rustic manor style and would be beautiful for weddings. It is out in the country side so you wouldn't be able to walk to any shops but the city centre is around a 15 min drive. The staff were chatty and friendly on the desk and in the lesuire areas.
                Reviewed August 06, 2018
                9.6
                Exceptional
                Eleanor from United Kingdom
                Couple
                Superior Double or Twin Room
                Stayed 1 night in June 2018
                Absolutely fantastic weekend away”
                This is a lovely hotel. My husband & I came for our anniversary but we will definitely be returning with the kids. Our room was enormous! So spacious & beautifully decorated. The staff we’re all lovely and helpful. The breakfast was delicious and plenty of choice. The food in the restaurant was a bit overpriced but delicious. Thanks for a wonderful weekend!!
                Reviewed June 28, 2018
                9.6
                Exceptional
                Michael from United Kingdom
                Business traveler
                Classic Double or Twin
                Stayed 1 night in June 2018
                Exceptional”
                Beautiful place and fantastic staff nothing is a problem for them. Food is lovely, spa facilities are good grounds are lovely to.
                Reviewed June 10, 2018
                8.8
                Excellent
                Vanessa from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 1 night in June 2018
                Beautiful location, fabulous hotel”
                Rooms are very spacious and comfortable. Hotel is lovely and has great features and is also in a great location with fantastic views. The only downside was that we found some of the staff to be quite rude and not very customer orientated at all, which put us off a bit. Apart from that would definitely return.
                Reviewed June 10, 2018
                8.0
                Excellent
                Alison from United Kingdom
                Couple
                Superior Double or Twin Room
                Stayed 3 nights in May 2018
                Very good”
                A spa and food menus would have been good in the room instead of having to ask
                Reviewed June 05, 2018
                6.8
                Good
                Claire from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 1 night in June 2018
                Poor”
                The hotel is a bit tired and is currently undergoing renovations. We ordered room service during our stay which was very disappointing. The bread was stale and the toast was soggy. This put us of opting for breakfast.
                Reviewed June 05, 2018
                8.4
                Excellent
                Marianne from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 1 night in May 2018
                Great location and spa ”
                The location is perfect not far from Chester town centre (£7 in taxi) and just 5 minutes from Chester Zoo. Lovely spa facilities, terrace bar and lawn to sit out and enjoy a drink or afternoon tea on. Only con was quite cheap feeling bed linen which let down the quality look of the room.
                Reviewed May 25, 2018
                10.0
                Exceptional
                jane from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 1 night in May 2018
                Excellent ”
                This place never fails me or my husband this as been our 5th stay here and we love it every time and we definitely be coming back I was sad to leave
                Reviewed May 09, 2018
                7.2
                Very good
                Robert from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 2 nights in May 2018
                Very good”
                Food very disappointing. Not much choice and badly presented.
                Reviewed May 08, 2018
                9.6
                Exceptional
                Shaun from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 2 nights in May 2018
                Excellent!! Would love to visit again someday”
                Staff where all very helpfull and friendly would recommend to anyone couldn’t be happier with our stay
                Reviewed May 08, 2018
                10.0
                Exceptional
                Jane from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 1 night in April 2018
                Excellent ”
                We keep coming back and Continue to do so
                Reviewed May 02, 2018
                8.8
                Excellent
                Kevin from United Kingdom
                Business traveler
                Superior Double or Twin Room
                Stayed 1 night in March 2018
                Lovely place, nice spa, staff were all really friendly - poor wifi in room”
                Only gripe with the place - business customer and my room (34) had poor mobile and poor wifi to the point where I could use neither.
                Reviewed March 28, 2018
                5.6
                Martina from Ireland
                Couple
                Classic Double or Twin
                Stayed 2 nights in March 2018
                The building itself is lovely”
                The rooms were lovely and very spacious. The hotel was really dead needed even a piano player or something to give an atmosphere. We paid nearly double price for just the room no breakfast compared to everyone else we spoke to. They had B&B, dinner & prosecco. The bar man charged us 3 different prices for the same drinks. I did raise this with a manager & he added breakfast into our room. We were there for a wedding, the room & food was lovely.
                Reviewed March 22, 2018
                8.8
                Excellent
                Stuart from United Kingdom
                Couple
                Classic Double or Twin
                Stayed 2 nights in March 2018
                Very clean and friendly. Central for traveling, Chester only 10 mins away.”
                Also central for Chester zoo and the Blue planet aquarium. Also handy for North Wales and Liverpool.
                Reviewed March 10, 2018
                8.8
                Excellent
                Ali from United Kingdom
                Group
                Classic Double or Twin
                Stayed 1 night in August 2017
                A beautiful building with excellent facilities.”
                I was part of a wedding group and was impressed with the facilities and the helpfulness of the staff but considering the price of the room I was disappointed with the decor - windows needing painting, scuffs on the wall and the price of the drinks was exorbitant - £5 for a pint of coke, £6.80 for a bottle of cider. Since they had a monopoly and the wedding cost £13000 I think this could have been more reasonable.
                Reviewed August 14, 2017
                9.2
                Exceptional
                Tim from United Kingdom
                Business traveler
                Classic Double or Twin
                Stayed 1 night in January 2017
                Value for money”
                Excellent facilities for the money. Room was huge. Breakfast not worth the £ when down the road all you can eat far cheaper. Hotel won't print a receipt (I'm a business traveler) & still waiting for Agoda email receipt.
                Reviewed February 01, 2017
                10.0
                Exceptional
                PAUL from United Kingdom
                Family with young children
                Superior Double or Twin Room
                Stayed 3 nights in January 2017
                Superb all around.”
                Staff fantastic, hotel just wonderful and the restaurant was superb.
                Reviewed January 30, 2017
                123
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