Crowne Plaza Johannesburg - The Rosebank
Crowne Plaza Johannesburg - The Rosebank
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King Room - Disability Access/Non-Smoking - Bathroom Crowne Plaza Johannesburg - The Rosebank
King Room - Disability Access/Non-Smoking - Bathroom
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Lobby Crowne Plaza Johannesburg - The Rosebank
Lobby
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Lobby Crowne Plaza Johannesburg - The Rosebank
Lobby
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Interior view Crowne Plaza Johannesburg - The Rosebank
Interior view
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Excellent
Location
8.3
See all 58 photos Crowne Plaza Johannesburg - The Rosebank
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Crowne Plaza Johannesburg - The Rosebank

Excellent location
Stay in the heart of Johannesburg - What's nearby?
Very good
From 34 reviewsSee what guests said
7.8
/
10
Excellent facilities
8.3
Value for money7.5
Distance to city center10.2 Km
Location rating8.3
Nearest airportOR Tambo International Airport (JNB)
Distance to airport19.3 km
  • 590 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Johannesburg

Room choices
Standard
Standard
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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1 King Bed Suite Non-Smoking
1 King Bed Suite Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 super king bed
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2 Single Beds Non-smoking
2 Single Beds Non-smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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King Suite
King Suite
...
  • Room size: 58 m²/624 ft²
  • 1 super king bed
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1 King Bed Deluxe Non-smoking
1 King Bed Deluxe Non-smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Double Room Non-Smoking
Deluxe Double Room Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • 1 super king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
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Standard  Room
Standard Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds or 1 double b...
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1 King Bed Standard Non-Smoking
1 King Bed Standard Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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More about Crowne Plaza Johannesburg - The Rosebank

More about Crowne Plaza Johannesburg - The Rosebank

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (34)Booking.com Reviews (447)
7.8
/
10
Cleanliness8.3
Facilities8.3
Location8.3
Room comfort and quality7.2
Service7.5
Value for money7.5
Provided by verified guests of Agoda
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All guests (34)
All room types
Showing 23 verified guest comments
12
4.0
Timothy from United States
Solo traveler
Standard
Stayed 2 nights in July 2018
Pay extra for checking in before 2 pm ”
Got to hotel at 12:30 pm after 24 hours flying to get here. Told my room is ready but I have to pay extra to get into room before 2 pm or I could wait in lobby until 2 pm. Not a great first impression. Nice looking hotel but make sure you get a great rate to stay here. I would say the hotel is a 3 star hotel not a 4 Star hotel. Room I have is worn and could use updating and WiFi comes and goes. Not sure they like Agoda customers here even though the rate I paid was more than I normally pay and not a cheap rate. Will try another hotel next time but do not expect a 4 Star hotel when staying here. Expect a 3 Star hotel. I rarely write anything negative in my reviews as I stay in hotels 125 nights a year. But I felt I had to write a negative review this time.
Reviewed July 20, 2018
6.0
Songsak from Thailand
Business traveler
1 King Bed Standard Non-Smoking
Stayed 1 night in May 2017
Above average”
Staff working is very slow and less information. They charge me double because they don't know Agoda(They said they will check and reply when i check-out) BTW i still have to wait almost hour for their checking(To return my double payment) when i check-out .Finally I have to leave before their response because of my flight, But no any feedback until now by email as they promised.
Reviewed May 16, 2017
10.0
Exceptional
Bradford from Zambia
Solo traveler
1 King Bed Standard Non-Smoking
Stayed 1 night in December 2016
X”
X
Reviewed December 23, 2016
9.0
Exceptional
Shaveer from South Africa
Business traveler
1 King Bed Standard Non-Smoking
Stayed 2 nights in September 2014
business trip”
safe location, good facilities, good atmosphere
Good stay
Reviewed October 06, 2014
7.3
Very good
Glen from South Africa
Couple
1 King Bed Standard Non-Smoking
Stayed 1 night in May 2014
Comfortable stay, food quality was disappointing”
Comfy bed, location, close to shops and restaurants
Our stay was good and comfortable and the room had the expected amenities. Breakfast selection of vegetarian food was disappointing. The in house restaurant, the Butcher Block, had great service but the food quality was somewhat disappointing. The meat was overdone and dry and the wait was very long for the capacity of the restaurant. Not sure we will revisit, especially at the price of meals.
Reviewed May 12, 2014
5.7
Manish from Australia
Couple
1 King Bed Deluxe Non-smoking
Stayed 2 nights in February 2014
Nice hotel, but appalling customer service”
Clean hotel, close to shops and restaurants, nice lounge
Crowne Plaza is a nice hotel but the staff really need some training in customer service. We had no WiFi coverage in our room and the front desk staff really could not care less. It was shocking to see service like this at a Crowne Plaza. After not getting any resolution for more than a day the hotel decided to move us to another room. They made another key for us for the new room. When we entered the new room we were shocked to see that the room was already occupied with other guests! Big thumbs down.
Reviewed February 15, 2014
8.3
Excellent
Francisco from Portugal
Business traveler
1 King Bed Standard Non-Smoking
Stayed 4 nights in December 2013
Good hotel but unfriendly staff”
clean, modern
Reviewed January 02, 2014
8.0
Excellent
Junjie from Singapore
Business traveler
Standard
Stayed 3 nights in December 2013
decent stay”
staff, location
staff are friendly. hotel is clean and pool is good.
Reviewed December 16, 2013
8.0
Excellent
Junjie from Singapore
Business traveler
1 King Bed Standard Non-Smoking
Stayed 4 nights in December 2013
Comfortable stay”
staff, location
stay was good with decent pool and friendly staff. business center was good as well.
Reviewed December 16, 2013
7.7
Very good
Junjie from Singapore
Business traveler
Standard
Stayed 5 nights in November 2013
Old Hotel but good stay”
Staff, Location
Good stay overall. Pool was good. Staff were friendly.
Reviewed December 12, 2013
9.3
Exceptional
monica from South Africa
Couple
Stayed 1 night in December 2012
modern and tasteful rooms”
great location, well equiped and chic rooms, good service
unexpectedly high quality rom with friendly service and great location
Reviewed January 18, 2013
9.3
Exceptional
monica from South Africa
Family with young children
Stayed 1 night in December 2012
ideal co joining rooms for family with kids”
clean, cich and modern. large beds
great stay with co joining room for kids. Clean, good facilities, large comfortable beds
Reviewed January 18, 2013
5.7
XIAO from China
Solo traveler
Standard
Stayed 1 night in December 2012
good location”
good location
good location, close to rosebank train station, but not convenient to walk with luggage. the shuttle bus is free to pick up at the Rosebank train station. To drop off at train station need to pay.
Reviewed January 09, 2013
7.0
Very good
kwong from Hong Kong
Solo traveler
Stayed 2 nights in May 2012
Nice hotel in safe”
Good and new feature
good hotel and safe good facility, nice gym room and pool nice lobby and kind staff safe and near the shopping mall easy to access and go to airport, near the subway
Reviewed October 30, 2012
7.0
Very good
Lo from Hong Kong
Business traveler
Stayed 4 nights in July 2012
Overpriced hotel”
comfortable room
The room is a bit overpriced but the room is quite comfortable. Internet is not included in room rate but can be purchased at reasonable price (295 Rands unlimited access for a 5-days package). Food is generally very salty. Service is pretty good.
Reviewed July 30, 2012
8.3
Excellent
Stuart from United Kingdom
Business traveler
Stayed 4 nights in June 2012
Good for business traveller”
Spacious lounge area, good-sized room, excellent restaurant
i spent just about every hour of my 4 days stay inside the hotel, as i had meetings throughout every day. even though i arrived at 6am, after an overnight flight, i was able to check into my room at that hour and get some much-needed rest before my first meeting. i found the staff attentive, without being obtrusive. the room was clean and bright. the food was well-prepared and served. room service was prompt. the "butcher's block" restaurant was excellent, as long as you're not a vegetarian! the bar was pleasant.
Reviewed June 26, 2012
9.3
Exceptional
Sharon from Canada
Solo traveler
Stayed 2 nights in March 2012
Very nice comfortable hotel”
The staff was very helpful and responsive for the most part
very delicious breakfast buffet, nice large entrance/waiting area the room was very comfortable, modern and very clean on a couple of occasions it took longer than comfortable for a taxi to come (i'm not sure if this is the fault of the hotel, though). i had to insist on negotiating my own fare at one point, as i was told there was a set fee (way too high) and when the taxi agreed to use the meter, we got to my destination for a third of the quoted price. perhaps the staff at the travel desk should be more assertive with taxis. one small negative: my wake up call did not happen on the first morning
Reviewed April 04, 2012
8.3
Excellent
Aster from Australia
Family with teens
Stayed 1 night in December 2011
Great location”
Modern hotel.
staff were lovely and facilities very good. the bathroom was a little dated and very smelly. only walking distance to shopping centre.
Reviewed January 07, 2012
4.3
Charles from United Kingdom
Couple
Stayed 3 nights in September 2010
Crowne Plaza, Rosebank, Johannesburg”
Close to a Mall is about all that is positive
The staff were disinterested and diffident
In terms of valuye for money then this is most certainly not! The staff were completely unhelpful and nothing that was asked of them was ever followed up or responded. The lift never worked during the entire four day stay, the pool had rubbish bags floating in it and despite telling the hotel staff that this was the case, nothing happened. There was no courtesy transport to various malls in the area (despite the oine round the corner) - everything was at a cost. As a business hotel then this was a joke in that to use the internet you had to go down to reception to obtain a voucher which you then took to the Business Centre - and again at cost! The bathroom facilities in the room were weird in that the glass surrounds were transparent and even for close partners then this was most uncomfortable - totally bizarre! The wine choice was not great and very heavily overpriced...we bought a bottle outside the hotel of a wine we had by the glass in the hotel and the bottle was cheaper than the glass!!
Reviewed September 13, 2010
7.7
Very good
Michael from Thailand
Business traveler
Stayed 2 nights in July 2010
Crowne Plaza Rosebank review”
Large rooms
Location, Business centre
The interior and lobby of the hotel impressed me on arrival, which made up for the dull look on the outside. Check in was smooth apart from the fact that the they had the wrong credit card details for my booking and did not correspond with the cc number on my voucher. The room was great, very large and a separate living room area. For some reason the mini bar was locked up a pity because i would have used it if it was not locked out ( loss of potential revenue for the hotel). Breakfast i thought to be outrageously expensive. There internet in the business center was extremely poor and after logging on i waited almost 20 minutes for it to connect, it did not so i left and refused to pay for the internet voucher. I was told that it normally takes long to get connected but ones connected it is fast. The area grounding the hotel has nothing to offer for a holiday traveler, so for business travel it is fine, but wont recommend it for a holiday maker
Reviewed August 27, 2010
12
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  • Excellent location
  • Rosebank Roof Market
  • Rosebank Train Station is within 0.59 km