Excelsior Hotel Ernst
Excelsior Hotel Ernst
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Superior Single Room - Guestroom Excelsior Hotel Ernst
Superior Single Room - Guestroom
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Lobby Excelsior Hotel Ernst
Lobby
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Lobby Excelsior Hotel Ernst
Lobby
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Fitness center Excelsior Hotel Ernst
Fitness center
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Exceptional
Location
9.9
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What guests are saying:
Decor
Dianne from Australia
Couple
My wife and I were travelling on business and found this hotel to be an excellent choice in relation to position to the Alt Stadt and the railway. The staff were outstanding in their approach to us in all ways for friendliness and information
Dennis from Australia
Couple
Spectacular stay.
Emily from Canada
Group
Great location right next to the cathedral. Huge rooms, comfty beds, helpful concierge (Patrick) with lots of tips. Fairly pricey but worth it for the standard.
Sally from United Kingdom
Couple
The hotel was top notch...as expected!
Eric from United States
Business traveler
The staff is extremely professional and polite. Our room was large and beautifully decorated. The front entrance is a few steps from the Köln Dom.
Lawrence
Couple
Very comfortable
Robert from United States
Couple
A very old fashioned luxury hotel. Location can't be beat and the whole place from the people to the facilities make you feel fabulous! Couldn't endorse the place more.
Rakhshita from United States
Business traveler
The staff were extremely friendly, the hotel is in a great location Right next to the cities beautiful cathedral
Aaron from Ireland
Couple

Excelsior Hotel Ernst

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 174 reviewsSee what guests said
9.4
/
10
Exceptional service
9.5
Recommended by 97% of guests
Value for money8.9
Distance to city center0km
Location rating9.9
Nearest airportCologne Bonn Airport (CGN)
Distance to airport13.6 km
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.1
Exceptional
Room comfort & quality
Grand Deluxe Double or Twin Room
Grand Deluxe Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Superior Single Room
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 single bed
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Suite with Cathedral View
Suite with Cathedral View
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 queen bed
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Excelsior Suite
Excelsior Suite
...
  • Room size: 80 m²/861 ft²
  • Non-smoking
  • 1 queen bed
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Grand Superior Double Room
Grand Superior Double Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 super king bed or 2 singl...
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Suite
Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
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More about Excelsior Hotel Ernst

More about Excelsior Hotel Ernst

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (174)Booking.com Reviews (801)
9.4
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.9
Room comfort and quality9.1
Service9.5
Value for money8.9
Provided by verified guests of Agoda
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Showing 78 verified guest comments
1234
10.0
Exceptional
Adam from United States
Couple
Superior Double or Twin Room
Stayed 2 nights in October 2018
Exceptional”
I feel like my review will just blend in with all of the other amazing reviews but I have to comment. The place was a super big surprise to us from the second we pulled up. For some reason, we expected only a half decent place but these guys went above and beyond the second we walked in. We were immediately greeted by the valet gentleman who wouldn't allow me to lift my own bag (So nice!) and the gentleman that checked us in was amazing as well. Took the time to give us a map and make some recommendations right away and he was so happy to do it! I also had a package mailed here and they had it up front waiting for me. The bellman was one of the best parts. Recommended a great place for dinner. I just have to say from front to back, the PEOPLE of this hotel made the difference. SO HARD to find that kind of service in the states. We left Koln with an excellent taste in our mouths mainly because of this hotel.
Reviewed October 10, 2018
Dear Adam, thank you very much for choosing us as your place to stay in Cologne and for sharing your feedback here with us. Your review is a wonderful motivation to us! We always strive to create a special experience for each guest and are delighted that we managed to do so during your visit. It has been our pleasure to have you with us and we are more than happy that you enjoyed your stay that much. We are very delighted about your positive evaluation and we will share your compliments with the entire team. It would be our pleasure to welcome you back in our hotel soon. Kind regards, Henning Matthiesen Managing Director
Responded October 10, 2018
Excelsior Hotel Ernst
9.6
Exceptional
Grada
Couple
Deluxe Double or Twin
Stayed 1 night in September 2018
Beautiful hotel in an excellent location!”
Staff was friendly and very helpful.
Reviewed September 28, 2018
10.0
Exceptional
Olga from United Kingdom
Group
Deluxe Double or Twin
Stayed 3 nights in September 2018
Truly superb customer experience ”
A beautiful hotel in a fantastic location just next to the Dom.All of the staff showed a real understanding of what it means to deliver an outstanding us timer experience.Loved sitting in the piano bar at the end of each busy days sightseeing-lovely music and very attentive service.
Reviewed September 27, 2018
10.0
Exceptional
Michael from United States
Couple
Deluxe Double or Twin
Stayed 3 nights in November 2017
Great Hotel and Location”
Loved the hotel, location, staff, and Cologne!
Reviewed August 17, 2018
9.2
Exceptional
Maryam from Qatar
Family with teens
Superior Double or Twin Room
Stayed 3 nights in July 2018
The best hotel in koln”
The air conditioner perfect Comfortable bed Size of room and toilet Staff Location You will feel in realy hotel
Reviewed August 05, 2018
8.4
Excellent
Gernot from Germany
Solo traveler
Superior Single Room
Stayed 2 nights in July 2018
Five Stars - two categories of rooms”
Important to know: The hotel offers two categories of rooms: renovated and not renovated. Not renovated rooms are spacious and offer complementary minibar (beer and soft drinks) but NO AIRCONDITION. So double check, what kind of room you book! Staff very friendly!
Reviewed July 09, 2018
10.0
Exceptional
Iain from United Kingdom
Couple
Superior Double or Twin Room
Stayed 2 nights in April 2018
Just outstanding”
From the chamber maids to the hotel manager the warmth is so appreciated. The location directly across from the Cathedral and the close proximity to shopping are icing on the cake. Congratulations to the whole team
Reviewed April 27, 2018
10.0
Exceptional
Victoria from United States
Couple
Grand Deluxe Double or Twin Room
Stayed 3 nights in April 2018
Exceptional”
Love Excelsior Hotel Ernst and stay here whenever I'm in Cologne. Property is gorgeous, well-maintained and excellent location. Staff is courteous, helpful and goes above and beyond to ensure a pleasant, relaxing stay regardless of the reason for travel.
Reviewed April 25, 2018
9.6
Exceptional
Gillian from United Kingdom
Business traveler
Deluxe Double or Twin
Stayed 2 nights in March 2018
classic elegance ”
Beautiful hotel in the perfect location. Nothing negative except price of Room service a little over the top
Reviewed March 15, 2018
Dear Gillian, Thank you for choosing the Excelsior Hotel Ernst during your recent visit to Cologne. We are delighted that you enjoyed your stay and our location. We do hope that we will have the opportunity to welcome you again in the future. With warm reagards Henning Matthiesen Managing Director
Responded March 23, 2018
Excelsior Hotel Ernst
9.6
Exceptional
Nicola from United Kingdom
Solo traveler
Deluxe Double or Twin
Stayed 3 nights in February 2018
Excellent hotel near station and cathedral”
Stsyed for 3 nights during Feb. 2018. Liked the hotel a lot. Older building but in very good modern condition with plentiful, attentive staff. Would stay again.
Reviewed February 18, 2018
Dear Nicola, Thank you very much for choosing the Excelsior Hotel Ernst and for sharing your feedback here with us. We are delighted that you enjoyed your 3 night stay. Rest assured that we have shared your kind feedback about our attentive staff with the entire team. This is a wonderful motivation to all of us. We do look forward to welcome you again in the no too distant future. With warm regards Henning Matthiesen Managing Director
Responded February 23, 2018
Excelsior Hotel Ernst
10.0
Exceptional
pusit from Thailand
Couple
Suite with Cathedral View
Stayed 1 night in February 2018
So much love all of this hotel”
Hotel location very near to Kolner Dom and train station. Hotel decoration look traditional classic old. Excellent service staff .
Reviewed February 11, 2018
Dear pusit, Thank you for choosing the Excelsior Hotel Ernst during your recent trip to Cologne. We are happy to read that you love our hotel and the service staff. Rest assured that we have shared your wonderful feedback with the entire team. What a great motivation to all of us. With warm regards Henning Matthiesen Managing Director
Responded February 15, 2018
Excelsior Hotel Ernst
10.0
Exceptional
Thomas from United Kingdom
Business traveler
Superior Double or Twin Room
Stayed 6 nights in January 2018
Fantastic Hotel”
Every aspect of this hotel was outstanding. I would highly recommend.
Reviewed February 02, 2018
Dear Thomas, Thank you very much for sharing your wonderful feedback here on agoda with us. We are delighted that we managed to exceed your expectations and that you will recommend us highly. We do look forward to welcoming you again in the not too distant future. With warm regards Henning Matthiesen Managing Director
Responded February 15, 2018
Excelsior Hotel Ernst
9.2
Exceptional
Amarinder from Norway
Business traveler
Deluxe Double or Twin
Stayed 2 nights in September 2017
Nice but could be better”
I expected better standard. It was good but far from very good.
Reviewed January 05, 2018
Dear Amarinder, Thank you for choosing the Excelsior Hotel Ernst during your visit in September. We do appreciate that you have taken the time to share your feedback as it is only through guest comments that we can continuously improve our service and quality in order to exceed our guest's expectations. We are very sorry to hear that you expected better standard and would very much like you to elaborate. That would give us the opportunity to question internal procedures and to ensure that we can fully convince you of our service. We do look forward to welcome you again in the future. With warm regards Henning Matthiesen Managing Director
Responded January 05, 2018
Excelsior Hotel Ernst
10.0
Exceptional
Anne from Australia
Couple
Superior Double or Twin Room
Stayed 3 nights in December 2017
Amazing hotel”
From the moment we arrived, we were blown away by the attentive friendly staff, the beautiful hotel and fantastic location right next to the cathedral and walking distance to everything. We were there for nye and the fireworks from our balcony were amazing. Nothing was too much trouble for staff and the added touch of complimentary bar fridge (beer, water, juice) was lovely. Decor was beautiful and the luxurious linen and comfortable cozy bed just heavenly. The sauna was great too. Loved our stay and look forward to returning
Reviewed January 02, 2018
Dear Anne, Thank you for taking the time to write such an extensive and wonderful review about your recent stay. We are delighted that you decided to start the New Year here at the Excelsior Hotel Ernst and that we were able to blow you away. This is exactly the type of experience we strive to create for each and every guest and we are pleased that we managed to do so during your stay. It was a great pleasure to share your feedback with the entire team! We do hope that we will have the opportunity to welcome you again in the future. With warm regards Henning Matthiesen Managing Director
Responded January 05, 2018
Excelsior Hotel Ernst
10.0
Exceptional
Nicole from Germany
Business traveler
Grand Deluxe Double or Twin Room
Stayed 1 night in December 2017
Exceptional”
Outstanding experience! Where shall I start? The welcome at the reception is very friendly and warm and your wish is their command. I loved my room. Everything is high quality standard and exquisitely arranged. It’s a real pleasure to stay here. Since the hotel is in the heart of College restaurants and shopping is at hand. I‘ll be back soon.
Reviewed December 26, 2017
Dear Nicole, Thank you for choosing the Excelsior Hotel Ernst. We appreciate your kind feedback and are delighted that we managed to exceed your expectations. Rest assured that we have shared your wonderful comments with the entire team. It would be a great pleasure to welcome you again in the not too distant future. With warm regards Henning Matthiesen Managing Director
Responded January 05, 2018
Excelsior Hotel Ernst
10.0
Exceptional
jonathan from United Kingdom
Couple
Deluxe Double or Twin
Stayed 2 nights in December 2017
Beautiful”
Amazing in every way
Reviewed December 25, 2017
Dear jonathan, Thank you for staying at the Excelsior Hotel Ernst during your recent visit to Cologne and for sharing your feedback here on Agoda. We are delighted to read your wonderful review and have shared your rating with the entire team. What a wonderful motivation! We do look forward to welcome you again in the future. With kind regards Henning Matthiesen Managing DIrector
Responded January 05, 2018
Excelsior Hotel Ernst
10.0
Exceptional
Edward from United Kingdom
Group
Superior Single Room
Stayed 3 nights in December 2017
Excellent”
Great hotel, wonderful location, friendly helpful staff, complimentary minibar wild definitely stay here again.
Reviewed December 20, 2017
Dear Edward, Thank you for staying with us and for taking the time share your feedback. We are delighted you enjoyed your recent stay at the Excelsior Hotel Ernst and that we managed to exceed your expectations. It goes without saying that it will be with great pleasure that I will share your compliments with the entire team. This is a great motivation for all of us. A very warm welcome back awaits you whenever you are able to visit us again. With warm regards and best wishes for a very Merry Christmas, Henning Matthiesen Managing Director
Responded December 21, 2017
Excelsior Hotel Ernst
9.2
Exceptional
Rich from United Kingdom
Couple
Superior Double or Twin Room
Stayed 2 nights in December 2017
I lovely few days in a beautiful city at a beautiful hotel”
This hotel could not of been any nicer from the moment we arrived the staff were polite and attentive and could not have done any more for us even booking us a table at a local restaurant when asked for recommendations . The hotel is gorgeous the beds were comfortable and the bathrooms were excellent I would thoroughly recommend this place to anybody should they be considering a few days away in Cologne .
Reviewed December 17, 2017
Dear Rich, Thank you so very much for this wonderful review. We do strive to create lasting memories for all of our guest and are thrilled that you had such a wonderful stay here. Rest assured that we have passed on your kind words to the entire team as this is a fantastic motivation to all of us. We do wish you and your family a very Merry Christmas and do hope that we will have the opportunity to welcome you again in the future. With warm regards Henning Matthiesen Managing Director
Responded December 21, 2017
Excelsior Hotel Ernst
4.8
Monique from Switzerland
Couple
Superior Double or Twin Room
Stayed 2 nights in December 2017
The room was not ready at the check in, we had to wait more than 1 hour after normal checking time”
In the bar it was terrible could, not nice lace to wait
Reviewed December 13, 2017
Dear Monique, Thank you for choosing the Excelsior Hotel Ernst for your recent trip to Cologne. Please do accept our sincere apologies that your room was not ready upon your arrival. Please be assured that this is certainly not our standard as we do strive to accommodate all of our guests right away to ensure their check in process is as smooth as possible. We do hope that we will have the opportunity to welcome you again in the future to convince you of our quality and service. With warmest regards and best wishes for a very Merry Christmas Henning Matthiesen Managing Director
Responded December 16, 2017
Excelsior Hotel Ernst
9.2
Exceptional
Russell from United Kingdom
Couple
Grand Deluxe Double or Twin Room
Stayed 3 nights in November 2017
Christmas Market Trip”
Fantastic hotel and the staff are so friendly and helpful. We would definitely go back.
Reviewed December 01, 2017
Dear Mr Russell, Thank you for staying with us and for taking the time to share your feedback with us. We are delighted you enjoyed your recent stay at the Excelsior Hotel Ernst. It goes without saying that it will be with great pleasure that I will share your compliments with the entire team. This is a great motivation for all of us. A very warm welcome back awaits you whenever you are able to visit us again. With warm regards, Henning Matthiesen Managing Director
Responded December 03, 2017
Excelsior Hotel Ernst
1234
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