Family Residence
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7.9
Very good
/10
(185 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - 570 meters to the beach
Parking
FREE
  • Big Buddha750 m
  • Walking Street Pattaya1.56 km
  • Ripley's Believe It or Not! World of Entertainment2.24 km
  • Central Festival Pattaya Beach3.04 km
  • Alcazar Cabaret4.14 km
  • Art in Paradise4.58 km
  • Jomtien Beach5.69 km
  • Sanctuary of Truth (Prasat Sut Ja-Tum)6.84 km
  • Koh Lan8.88 km
  • Ramayana Water Park21.45 km
  • Free Wi-Fi

    Family Residence

    389/89 M.12 Nongprue Banglamung Chonburi, Phra Tamnak Hill, Pattaya, Thailand, 20150 - See map
    "Great value for money, very pleasant staff, free shuttle ride to nearby locations, buffet breakfast, nearby spa and restaurant and I think they even h..."
    Kathleen - 6 March 2018
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent facilities on premise
    8.0 facilities on premise
    Excellent comfort
    8.0 room quality and comfort
    Very good service
    7.9 rating for service
    • Airport transfer

    • 570 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Cheaper than 97% of all properties in Pattaya in the last 24 hours

    Compared to 10,106 Pattaya properties at Agoda for various dates

    Property ranking|Compared to 10,106 Pattaya properties
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    Room size
    75 sqm.
    Review score - Singapore
    8.6/10
    Room comfort score
    8.0/10
    Value for money score
    8.4/10
    Bigger than
    99
    %
    of Pattaya properties
    Better than
    99
    %
    of Pattaya properties
    Better than
    98
    %
    of Pattaya properties
    Better than
    97
    %
    of Pattaya properties
    Value for money8.4
    Distance to city center4.4 km
    Location rating7.4
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport30.6 km

    Rooms available at Family Residence

    8.0
    Very good
    Room comfort & quality
    1 Bedroom
    1 Bedroom
    ...
    • Room size: 42 m²/452 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 160 m²/1722 ft²
    • Balcony/terrace
    • 1 queen bed or 1 queen bed ...
    Enter dates to see prices
    Two-Bedroom Apartment (3 Adults)
    Two-Bedroom Apartment (3 Adults)
    ...
    • Room size: 52 m²/560 ft²
    • Balcony/terrace
    • 1 queen bed or 1 single bed
    Enter dates to see prices
    3 Bed Penthouse Apartment
    3 Bed Penthouse Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Premier
    2 Bedroom Premier
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    2 Bedroom
    2 Bedroom
    ...
    • Room size: 53 m²/570 ft²
    • Garden view
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 double bed or 1 double be...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 28 m²/301 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    Enter dates to see prices
    Deluxe Apartment
    Deluxe Apartment
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices

    What people love about Family Residence

    • 10.0
      Exceptional
      Staff 

      "Swimming pool was amazing and the staff where so friendly."

      Amirhamzeh

      |

      8 April 2017

    • 9.7
      Exceptional

      "Loved the accomodation and the food is very good."

      thomas

      |

      8 February 2016

    • 9.6
      Exceptional
      Staff 

      "Good clean and staff were friendly & helpful"

      John

      |

      16 February 2016

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    More about Family Residence

    More about Family Residence

    8.0
    Very good

    "Room was more than I expected, spacious with kitchen equipme..."

    Mekkhalin

    |

    12 December 2017

    An overview

    Show less

    Most talked about facilities

    Breakfast
    3 mentions
    Beach
    3 mentions
    Food & Dining
    2 mentions
    Swimming Pool
    2 mentions

    What they offer

    8.0
    Very good
    Staff 

    "Good value for every pennies, staff were nice and helpful."

    Mekkhalin

    |

    12 December 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    Thai cuisine
    Thai cuisine
    Kwan garden restaurant
    460 m Thai
    Rin Kitchen
    1.0 km Thai
    Dang-Dum Restaurant
    2.5 km Thai
    Asian cuisine
    Asian cuisine
    Cabbages and Condoms
    580 m Asian, European, Seafood
    Uzbekistan Lazzati
    920 m Asian
    MoMo Cafe, Courtyard by Marriott South Pattaya
    1.0 km Asian, International, Thai
    European cuisine
    European cuisine
    Dom Pizza
    660 m European, Italian, Pizza
    Green Terrace Guesthouse Co.,Ltd
    790 m European, Italian, Thai
    The Soul. Restaurant and Bar.
    900 m European, Italian, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    7.9
    Very good
    From 305 reviews
    Provided by verified guests of
    Agoda Reviews (185)Booking.com Reviews (120)
    Rating via Agoda7.9
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location7.4
    Room comfort and quality8.0
    Service7.9
    Value for money8.4
    High score for Pattaya

    Most helpful reviews for Family Residence

    Group
    Stayed 1 night in February 2018
    One-Bedroom Apartment
    Exceptional10.0
    Great staff, good location (near Wat Phra Yai and the beachThe name of the hotel is actually New Nordic Family residences. Its like a community of several 'New Nordic'. If you book here, be sure to know which one you will go to. We stayed at the Marcus and it was a really nice place. Great value for money, very pleasant staff, free shuttle ride to nearby locations, buffet breakfast, nearby spa and restaurant and I think they even have a tour package. This place caters to mostly caucasians as we have observed. Overall we had a great stay. A special shoutout to Max and Pong for their hospitality and great personality:)
    Kathleenfrom SingaporeReviewed March 06, 2018
    Family with young children
    Stayed 6 nights in February 2017
    Exceptional9.6
    Nice room, good locationThe room was clean, there are lots of facilities nearby and the beach is only a short walk away. There are free rides to and from the larger beach. There are many restaurants nearby and the pier is a short motorcycle ride from the hotel. The staff were friendly and helpful.
    Fionafrom SingaporeReviewed February 26, 2017
    Couple
    Stayed 3 nights in March 2016
    Superior Room
    Excellent8.8
    Value for money hotelSituated on Pratumnak hill between Pattay and Jomtien in a quiete soi. The hotel is new and is very clean. there is a small beach at the end of the soi with a couple of bars / restaurants that is worth a visit. Breakfast is mainly Thai but is very good. will definitely stay here again
    Robertfrom United KingdomReviewed May 30, 2016
    Solo traveler
    Stayed 1 night in January 2016
    Superior Room
    Review score2.3
    Terrible...Like holiday in a chineese mass produktion factory....no view. Just massive concrete beton buildings... Also New nordic Ida is same....only new nordic Marcus is ok....from the moment i stepped in to the room. I just wanted to get out of this hotel. Breakfast was a joke...Construction noise everywhere. Never again..
    Simonfrom DenmarkReviewed January 09, 2016
    Group
    Stayed 1 night in December 2017
    3 Bed Penthouse Apartment
    Exceptional9.2
    convience area and nice roomnice stuff , nice room
    praewafrom ThailandReviewed December 21, 2017

    Reviews of Family Residence from real guests

    Overall rating
    7.9
    Very good
    From 305 reviews
    Provided by verified guests of
    Agoda Reviews (185)Booking.com Reviews (120)
    Rating via Agoda7.9
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location7.4
    Room comfort and quality8.0
    Service7.9
    Value for money8.4
    High score for Pattaya
    Rating
    9+ Exceptional (28)
    8-9 Excellent (26)
    7-8 Very Good (28)
    6-7 Good (12)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (29)
    Jun - Aug (7)
    Sep - Nov (12)
    Dec - Feb (61)
    All guests (185)
    All room types
    All languages

    Show reviews that mention 

    Showing 109 verified guest comments
    12345
    10.0
    Exceptional
    Kathleen from Singapore
    Group
    One-Bedroom Apartment
    Stayed 1 night in February 2018

    Great staff, good location (near Wat Phra Yai and the beach”

    The name of the hotel is actually New Nordic Family residences. Its like a community of several 'New Nordic'. If you book here, be sure to know which one you will go to. We stayed at the Marcus and it was a really nice place. Great value for money, very pleasant staff, free shuttle ride to nearby locations, buffet breakfast, nearby spa and restaurant and I think they even have a tour package. This place caters to mostly caucasians as we have observed. Overall we had a great stay. A special shoutout to Max and Pong for their hospitality and great personality:)

    Reviewed March 06, 2018
    9.6
    Exceptional
    Fiona from Singapore
    Family with young children
    Stayed 6 nights in February 2017

    Nice room, good location”

    The room was clean, there are lots of facilities nearby and the beach is only a short walk away. There are free rides to and from the larger beach. There are many restaurants nearby and the pier is a short motorcycle ride from the hotel. The staff were friendly and helpful.

    Reviewed February 26, 2017
    8.8
    Excellent
    Robert from United Kingdom
    Couple
    Superior Room
    Stayed 3 nights in March 2016

    Value for money hotel”

    Situated on Pratumnak hill between Pattay and Jomtien in a quiete soi. The hotel is new and is very clean. there is a small beach at the end of the soi with a couple of bars / restaurants that is worth a visit. Breakfast is mainly Thai but is very good. will definitely stay here again

    Reviewed May 30, 2016
    2.3
    Simon from Denmark
    Solo traveler
    Superior Room
    Stayed 1 night in January 2016

    Terrible...”

    This facility is far away from everything. But there was a free tuk tuk to the main rd.

    Like holiday in a chineese mass produktion factory....no view. Just massive concrete beton buildings... Also New nordic Ida is same....only new nordic Marcus is ok....from the moment i stepped in to the room. I just wanted to get out of this hotel. Breakfast was a joke...Construction noise everywhere. Never again..

    Reviewed January 09, 2016
    9.2
    Exceptional
    praewa from Thailand
    Group
    3 Bed Penthouse Apartment
    Stayed 1 night in December 2017

    convience area and nice room”

    nice stuff , nice room

    Reviewed December 21, 2017
    9.7
    Exceptional
    thomas from United Kingdom
    Business traveler
    Superior Room
    Stayed 1 night in February 2016

    A lot to choose from”

    Room was fab. Food great and staff friendly

    From welcome to leaving it was awesome. Loved the accomodation and the food is very good. Staff friendly and recommend it to all

    Reviewed February 08, 2016
    7.2
    Very good
    Christoffer from Norway
    Group
    1 Bedroom
    Stayed 4 nights in December 2017

    New Nordic a potencial under construction”

    Positives: 1beedroom apartment good space Good bed Good aircon Staff friendly especially the security staff always greeting saying hello. Cleaning good quick and effective Negatives: The family recidense is undergoing some maintanance 2-3rd floor in the building i was given room 6th floor they are cutting up all floor tiles so it was alot of noise and for a first days of relaxing that was not a good start of vacation There is a lot of construction work beeing done in the New Nordic «street» a brand new big building and some reconstruction work soon to be sports bar ect. So there is a lot of good potensial coming but for now more a construction noise area so when laying by the pool or sitting on the balcony u hear the grinder or something else in the background. All in all the place is good but for now under the construction period u might not get that «vacation» feeling if u want peace and quiet. Beautyfull Christmas lights ect outside they did a good job the staff.

    Reviewed December 15, 2017
    5.3
    rick from United States
    Solo traveler
    Superior Room
    Stayed 8 nights in December 2015

    Noise”

    Microwave, kitchen and wifi

    They really needed to worn you about all the construction the hotel is doing, also housekeeping needs to do a better job of wiping down the bathroom counters.and the bed is your typical Thailand bed which are hard as concrete.. it's a nice room but very very small

    Reviewed January 08, 2016
    7.3
    Very good
    Keith from Canada
    Family with teens
    Stayed 2 nights in August 2014

    Rude, inexperienced staff”

    room standard, cleanliness, location

    The room at VIP2 was excellent. The cleaning lady was very pleasant and the reception staff were helpful. However, we had problems with rude, bordering on disrespectful breakfast staff. They need much more training. Some of the security staff also need to learn to be less 'pushy' in their manners. As we brought our bags to our car before checking out, they approached us as though we were thieves attempting to leave without paying.

    Reviewed August 18, 2014
    7.2
    Very good
    Sanjeev from Malaysia
    Couple
    Superior Room
    Stayed 1 night in March 2017

    Very good”

    Clean affordable with breakfast, cheap and clean room, pool facilities, good service

    Reviewed March 06, 2017
    8.0
    Excellent
    Mekkhalin from Thailand
    Family with teens
    1 Bedroom
    Stayed 2 nights in December 2017

    Comfort and good value”

    Good value for every pennies, staff were nice and helpful. Room was more than I expected, spacious with kitchen equipments. Definitely return to this place again soon.

    Reviewed December 12, 2017
    8.4
    Excellent
    Hector from United States
    Family with young children
    2 Bedroom Premier
    Stayed 2 nights in September 2017

    Clean, large and affordable”

    We were very satisfied with this hotel. Family room was large. Space for my son to run around and play.

    Reviewed September 18, 2017
    9.2
    Exceptional
    Gella from China
    Group
    2 Bedroom Premier
    Stayed 4 nights in August 2017

    Exceptional”

    Quite far from the center but overall it was great.The place is really clean and their breakfast food is great especially the bread. Their staff are friendly and helpful.

    Reviewed August 29, 2017

    Dear Gella, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service, property and facilities. We look forward to seeing you on your next trip to Pattaya! Best Regards, My Pham, Coordinator Accommodation

    Responded September 08, 2017
    Family Residence
    8.0
    Excellent
    ALICIA from Philippines
    Family with young children
    2 Bedroom Premier
    Stayed 1 night in April 2017

    pleasant stay”

    near the beach. Staff accomodating. nice food. will be back again

    Reviewed August 29, 2017

    Dear Alicia, Thank you for taking the time to review Family Residences, you comments are very much valued. We appreciate your comments regarding our customer service and facilities. We look forward to seeing you again at Family Residences. Best Regards, My Pham, Coordinator Accommodation

    Responded September 08, 2017
    Family Residence
    10.0
    Exceptional
    Amirhamzeh from Kuwait
    Family with young children
    2 Bedroom Premier
    Stayed 2 nights in March 2017

    Everything was perfect ”

    The location was awesome..swimming pool was amazing and the staff where so friendly...

    Reviewed April 08, 2017
    8.8
    Excellent
    Patcharin from Thailand
    Family with young children
    2 Bedroom Premier
    Stayed 1 night in March 2017

    Excellent”

    We so happy for this trip the good place for relax, fun and love.

    Reviewed March 13, 2017
    10.0
    Exceptional
    afrah from Sri Lanka
    Family with young children
    2 Bedroom Premier
    Stayed 2 nights in December 2016

    It was fantastic! ”

    only issue was the name of the hotel, it was hard to find the place as the hotel name was different to as what's listed here! we will definitely be back!

    Reviewed February 24, 2017
    8.8
    Excellent
    kim from Thailand
    Couple
    1 Bedroom
    Stayed 1 night in November 2016

    Pretty much perfect for what could expect from a hotel”

    A little pricey for Pattaya. But you get what you pay for. If have any complaints it is maybe the view from the room not the best.

    Reviewed November 11, 2016
    10.0
    Exceptional
    Rattikarn from Thailand
    Couple
    Superior Room
    Stayed 1 night in February 2016

    Room was fab. Food great and staff friendly ”

    Room was fab. Food great and staff friendly

    Reviewed September 22, 2016
    9.6
    Exceptional
    John from Ireland
    Couple
    Superior Room
    Stayed 26 nights in January 2016

    Ideal location quite but central enough ”

    Good clean and staff were friendly & helpful

    Reviewed February 16, 2016
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