Gateway Hotel (Marco Polo)
Gateway Hotel (Marco Polo)
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Superior
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Exceptional
Location
9.4
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What guests are saying:
Great service and helpful staff! very clean hotel!
Camille from Philippines
Couple
very goooooood...
GIYOUNG from South Korea
Family with young children
would definitely stay here again. to save up on cost, give up breakfast - many restaurants in the area
Precious from Philippines
Group
I will always be at MARCO POLO when in Hongkong... 1. Cleanliness and Staff are superb; 2. Great Breakfast Selection; 3. Accessibility to everything... I shall return and Commend the Hotel to friends✔️
JUDE from Philippines
Couple
When i emailed the hotel asking for favor (23rd wedding anniversary) as to what they can do for our anniversary they immediately replied and told us they will provide bottle of wine and card in our room. It was a nice gesture!! Thank you so much!!! Truly appreciate it
JOCELYN from Philippines
Couple
hard to find such large rooms in hk. very nice decor. its rated as 4 star hotel but it feels 5 star. mrt is not close but still ok. shopping all nearby. If you have small kids ask for double room as king bed room is smaller.
Paul from Canada
Business traveler
I've always loved this hotel. I've been staying in this hotel for more than 30 years already. I've seen it evolve. Location is the best. They now have a free to use handy phone which can be used to connect to your other smartphones. Free calls to Manila are the best.
Maylyn from Philippines
Group
Whenever I travel to Hong Kong I always booked at this hotel, primarily of its location and rooms. The food is excellent. The staff are great, they even sent cake to my room on my birthday. Thank you Gateway hotel.
Stefen from Philippines
Family with young children

Gateway Hotel (Marco Polo)

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 3632 reviewsSee what guests said
8.6
/
10
Excellent room comfort and quality
8.9
Recommended by 96% of guests
Value for money8.2
Distance to city center1.0 Km
Location rating9.4
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.7 km
  • 380 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 33 times since yesterday | 12 travelers are looking at this property right now
Superior Suite
Superior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 2 double beds or 1 king bed
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Deluxe
Deluxe
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Continental Deluxe
Continental Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Room with Breakfast
Deluxe Room with Breakfast
...
  • Room size: 27 m²/291 ft²
  • City view
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Premier Family Room
Premier Family Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 single bed and 1 king bed...
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Premier
Premier
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Superior Room with breakfast
Superior Room with breakfast
...
  • Room size: 27 m²/291 ft²
  • City view
Enter dates to see prices
Limited Offer - Deluxe Double or Twin Room
Limited Offer - Deluxe Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 double beds or 1 king bed
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Double Or Twin Club Deluxe
Double Or Twin Club Deluxe
...
  • Room size: 27 m²/291 ft²
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More about Gateway Hotel (Marco Polo)

More about Gateway Hotel (Marco Polo)

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Social Place
60 m Chinese, Seafood
Yeh Lam Kwok (YLK) Restaurant
170 m Chinese, International
Kung Tak Lam Shanghai Vegetarian Cuisine
250 m Chinese, Vegan, Vegetarian
Asian cuisine
Asian cuisine
Tonkichi Tonkatsu Seafood
140 m Asian, Japanese, Seafood
Chinese Kitchen/Taiwan Beef Noodle
170 m Asian, Chinese, Soups
Prince Restaurant Beijing, Sichuan & Shanghai
220 m Asian, Chinese
Japanese cuisine
Japanese cuisine
Tomikubo Handmade Japanese Udon
30 m Japanese
Wa-En Yakiniku
150 m Japanese
Syohachi Yakiniku
220 m Japanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The swimming pool will be closed temporarily from 07 January 2019 to 26 January 2019 for maintenance.
Extra bed is not available during 05 Feb 2019 – 08 Feb 2019 inclusive.

Real reviews from real guests

Agoda Reviews (3634)Booking.com Reviews (1410)
8.6
/
10
Cleanliness8.8
Facilities8.5
Location9.4
Room comfort and quality8.9
Service8.6
Value for money8.2
Provided by verified guests of Agoda
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All guests (3634)
All room types

Show reviews that mention 

Showing 2634 verified guest comments
12345
10.0
Exceptional
Pauline from Singapore
Group
Continental Deluxe
Stayed 2 nights in December 2018
Room was cold and staff were attentive to my dad's circumstance to offer heater in room”
Overall was great in the continental club room. Having assess to the club floor ease the elderly of the rushing people on the street. And I can have the ease of doing shopping via the direct assess to the shopping malls.
Reviewed January 14, 2019
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded January 14, 2019
Gateway Hotel (Marco Polo)
8.8
Excellent
Stanley from Singapore
Family with young children
Superior
Stayed 3 nights in December 2018
Excellent”
This is an excellent location for me and my young family. It is located near the MTR, star ferry, ferry terminal to Macau, many eateries and has shopping malls connected to it. The only setback is that it has got TONS of tourist lining up at the branded shops making the place rather crowded on the street level
Reviewed January 09, 2019
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded January 10, 2019
Gateway Hotel (Marco Polo)
9.6
Exceptional
Lindawaty from Indonesia
Family with young children
Superior
Stayed 4 nights in December 2018
For a 4-star hotel, Gateway is actually very good!”
More pros than cons. We were impressed by the room, location and all the staff who are working there! All staff whom I had asked for help were very helpful during our 4 nights of stay. Everything was great during our stay there!
Reviewed December 20, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 21, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
RUFINO from Philippines
Couple
Superior
Stayed 3 nights in December 2018
Exceptional”
The Duty Manager Michael Chiu is great. Since he is aware that we had been staying at the hotel for the past 30 years, he placed us at the Premium floor. The hotel staff and concierge are very helpful and acommodating.
Reviewed December 07, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 12, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
patricia from Philippines
Family with young children
Double
Stayed 2 nights in November 2018
Very good location”
It’s very accessible to the MTR of TST exit A1. Near restaurants. It’s just behind FENDI Botique at the Harbour City. And few steps from the mall entrance at Harbour City. The room was very spacious for HK room size. We’ll definitely come back to this hotel. Recommended for people who wants to roam around TST.
Reviewed December 02, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 04, 2018
Gateway Hotel (Marco Polo)
10.0
Exceptional
efren from Philippines
Family with teens
Superior Suite
Stayed 2 nights in October 2018
EXCELLENT HOTEL”
It's good to be back at Marco Polo Gateway. Its been a decade since the last time That I used this hotel. Excellent service this time and in overall hotel amenities. Will definitely coming back again and again.
Reviewed October 26, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded October 26, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
MARILYN from Philippines
Business traveler
Superior
Stayed 4 nights in January 2019
Exceptional”
Good location. Nice Hotel. Thumbs up for the Staffs! Good Service.
Reviewed January 14, 2019
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded January 15, 2019
Gateway Hotel (Marco Polo)
10.0
Exceptional
efren from Philippines
Family with teens
Superior Suite
Stayed 1 night in October 2018
excellent hotel”
It's been more than a decade since I used this hotel, and I am amazed for the great improvement. In SERVICE, amenities, food in short, everything is excellent. Will definitely used this hotel again on my upcoming business/leisure trip. Congratulations Gateway Hotel for the excellent service and hotel improvement.
Reviewed October 24, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded October 26, 2018
Gateway Hotel (Marco Polo)
8.4
Excellent
Celina from Singapore
Family with teens
Superior
Stayed 4 nights in September 2018
Comfortable stay, friendly and helpful service staff”
Free airport shuttle between Kowloon station and hotel, conveniently located in the middle of harbour city along Canton Road. Helpful and friendly service staff, be it front desk, concierge or housekeeping. Spacious and comfortable room, just that our room on 5th floor faced another building with view of a gym and what seemed like a childcare centre. Overall enjoyed our stay very much.
Reviewed September 25, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded October 05, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
Jeanett from Philippines
Family with young children
Superior
Stayed 3 nights in August 2018
Best, nice , accessible , complete facilities , clean and new rooms , big beds ”
Our come back to gateway after 10 years maybe . Wow we were impressed by the rooms and facilities . Big rooms , big beds and handyphone Call and surf all you can . Accessible to harbour city . Amenities a lot . It’s just lobby it’s too small for a 5 star hotel . It’s quite simple too . Not so confortable seats in the lobby . The front desk also under men maybe add more people in the reception coz checking in always long line . Concierge and bell service are all ok and helpful . We will stay in gateway again .
Reviewed August 25, 2018
Dear Jeanett, Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel lobby has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts. We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Gateway Hotel. Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded August 29, 2018
Gateway Hotel (Marco Polo)
9.2
Exceptional
Patchrin from Thailand
Family with young children
Superior Suite
Stayed 2 nights in December 2018
Always a pleasure here”
One of the best located on in the heart of the most luxurious mall. Literally 20 steps to the complex of food and unless shopping. Upscale Hotel and Mall here
Reviewed December 29, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded January 02, 2019
Gateway Hotel (Marco Polo)
9.6
Exceptional
Theng from Singapore
Family with young children
Superior
Stayed 3 nights in December 2018
Exceptional”
Is near to the shopping mall and about 10mins walk to MTR. Also near to the harbour and there is a nice dim sum restaurant Symphony By Jade with nice view and good dim sum.
Reviewed December 26, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 27, 2018
Gateway Hotel (Marco Polo)
8.0
Excellent
Si from Malaysia
Group
Superior Suite
Stayed 7 nights in December 2018
Very good”
Clean and tidy
Reviewed December 26, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 27, 2018
Gateway Hotel (Marco Polo)
8.0
Excellent
Si from Malaysia
Group
Premier
Stayed 5 nights in December 2018
Very good”
Nice and clean.
Reviewed December 26, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded December 27, 2018
Gateway Hotel (Marco Polo)
8.4
Excellent
sonechat from Thailand
Family with young children
Deluxe
Stayed 2 nights in November 2018
not got room as we require.”
when book you said have king size bed and bath tub but it queen and no bath tub. In my mom room haven't got double bed as we request as double bed room have only smoking room available . hotel is good but we didnt get what we ask and pay for
Reviewed November 13, 2018
Dear Sonechat Thank you for taking the time to share your experience with us. Your comment has been well received. We are sincerely sorry for the experience you had and our room arrangement is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded November 16, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
Joseph from United Kingdom
Couple
Superior
Stayed 2 nights in November 2018
Excellent central HKG hotel with superb service. ”
We upgraded to a continental room and had a wonderful stay. Really great service from all staff, so helpful with directions, advice and transport. The continental lounge had delicious food and drink and the main breakfast buffet was outstanding. No gym or pool in hotel but free access to the two other nearby Marco Polo hotels. Totally recommend this hotel for a comfortable, convenient and central hotel with excellent service. Home from home.
Reviewed November 04, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded November 05, 2018
Gateway Hotel (Marco Polo)
10.0
Exceptional
Samantha from Philippines
Family with teens
Premier
Stayed 4 nights in June 2018
Best location”
We always stay in this hotel whenever we are in HK. Very conveniently located in the middle of Tsim Sha Tsui, with close proximity to the mall and high end stores. There are also a lot of available restaurants in the area. Overall a good place to stay, with good selection for breakfast food.
Reviewed July 14, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded July 16, 2018
Gateway Hotel (Marco Polo)
10.0
Exceptional
Leslie from Philippines
Family with young children
Deluxe
Stayed 5 nights in May 2018
BEST HOTEL IN TST”
They gave me a very accommodating stay in exchange for the unavoidable circumstances happened in the hotel. As a regular guest, I will keep coming back! excellent service and feel at home in this nice hotel as my second home.
Reviewed June 21, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded June 25, 2018
Gateway Hotel (Marco Polo)
9.6
Exceptional
Co from Philippines
Solo traveler
Deluxe
Stayed 3 nights in May 2018
Amazing room Great housekeeping and front staff”
Overall, arguably my best hk stay. Thanks to Mr King a the front desk for giving me a requested quiet room away from the mainlanders. Best room on a quiet floor with great facilities. Superb housekeeping staff that change the sheets and gives extra bottled water. Kudos also to the friendly bell team that helped me with my luggage onto the shuttle to Kowloon station.
Reviewed May 17, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded May 18, 2018
Gateway Hotel (Marco Polo)
9.2
Exceptional
RUFINO from Philippines
Couple
Superior
Stayed 4 nights in April 2018
Exceptional”
Marco Polo Gateway has been our hotel whenever we go to Hong Kong for the past 30 years. The people at the reception already knows us very well and the Concierge has always been cheerfully helpful especially Cison. The Duty Mgr. Michael has also been always responsive to our requests.
Reviewed April 09, 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Responded April 09, 2018
Gateway Hotel (Marco Polo)
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  • Exceptional location
  • Temple Street Night Market
  • Tsim Sha Tsui MTR Station is within 0.38 km