Generator London
Free Wi-Fi
2018

Generator London

37 Tavistock Place, Russell Square, Kings Cross St. Pancras, London, United Kingdom, WC1H 9SE
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 Generator London
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    Interior view Generator London
    1 Person in 8-Bed Dormitory - Mixed Generator London
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     Generator London

    Generator London Reviews

    7.7
    Very good
    /10
    (2013 reviews)See what guests said
    7.7
    Very good service

    Things you’ll love about Generator London

    Things you'll love

    • 320 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Bar

    Excellent
    Location
    8.5
    See map
    Better than 98% of properties in London
    Excellent location - Inside city center
    Popular
    Nearby
  • British Museum780 m
  • Camden Market2.49 km
  • London Eye2.52 km
  • St. James's Park2.63 km
  • Westminster Abbey2.78 km
  • Big Ben2.83 km
  • Houses of Parliament2.95 km
  • Buckingham Palace3.03 km
  • Tower of London3.92 km
  • Tower Bridge4.11 km
  • Don't miss out!

    4 travelers have booked today.

    Value for money7.7
    Distance to city center00 km
    Location rating8.5
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.3 km

    Rooms available at Generator London

    Twin Room with Shared Bathroom
    Twin Room with Shared Bathroom
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
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    6 Bed Private
    6 Bed Private
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 bunk bed
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    Quad
    Quad
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 2 bunk beds
    Enter dates to see prices
    1 Bed in a 8-Bed Mixed Shared Dorm
    1 Bed in a 8-Bed Mixed Shared Dorm
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    1 Bed in a 4-Bed Mixed Shared Dorm
    1 Bed in a 4-Bed Mixed Shared Dorm
    ...
    • Room size: 9 m²/97 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 single bed and 1 bunk bed
    Enter dates to see prices
    Bed in 10 + Mixed Dormitory Room
    Bed in 10 + Mixed Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory - Mixed
    1 Person in 8-Bed Dormitory - Mixed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
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    More about Generator London

    More about Generator London

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Fork Deli Patisserie
    60 m British, Cafe, Gluten Free
    Bloomsbury Coffee House
    140 m British, Cafe, Gluten Free
    49 Cafe
    150 m British, Cafe
    European cuisine
    European cuisine
    Woburn Place
    380 m European
    Albertini
    440 m European, Italian
    Carluccio's - St Pancras
    490 m European, Gluten Free, Italian
    Asian cuisine
    Asian cuisine
    Tavistock Tandoori
    40 m Asian, Bangladeshi, Halal
    Chilli Cool
    70 m Asian, Chinese
    Vegetarian's Paradise
    100 m Asian, Indian, Vegan

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Generator London from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2013)Booking.com Reviews (6457)
    7.7
    /
    10
    Cleanliness7.5
    Facilities7.1
    Location8.5
    Room comfort and quality7.2
    Service7.7
    Value for money7.7
    All languages
    All guests (2013)
    All room types

    Show reviews that mention 

    Showing 1314 verified guest comments
    12345
    6.8
    Good
    Manoel from Brazil
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 3 nights in June 2019

    *Needs an urgent update*”

    The Generator London has a huge potential. Well located, staff is great (Ello, Felipe, Elias), but the major issue is related to the accommodations. The rooms are veeery small. Taking a shower is an adventure, as the plumbing system is old and water might splash all over the place (clothes and towel will get wet!), there is no seat within bathrooms (or, elderly will have major problems to dress and undresses)... Ergonomics has to be rethought in the whole hostel! My suggestion: close it down for a few months and revamp it!

    Reviewed June 25, 2019

    Hello, We are thankful that you have chosen Generator for your stay in London. We appreciate your input and we will forward it to the facilities team for further action. We try to improve with every passing day and every customer feedback is a valuable asset in this endeavour. We hope that you will enjoy your day as much as you did enjoy for your stay with us. Regards, Generator London

    Responded June 26, 2019
    Generator London
    4.4
    Maria from Brazil
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 4 nights in June 2019

    Dirty and rude staffs”

    I was at Generator London for 4 nights. My bed was full of dusty, the staff members were rude everytime that i spoke with them, three showers that were not in a perfect conditional. For me the hostel is expensive for all that they offer for you.

    Reviewed June 22, 2019

    Hi Maria, Bit of a bummer to read your review and to see that we missed the mark on your visit. 😞 I am sorry and extremely disappointed to hear that you had an issue with our staff. I have taken your comments very seriously and I can assure you that this will be investigated further. Our team are the first and last impression a guest may have of our property and it is important that they support our values. Your comments have been shared with the team to learn and prevent this from happening in the future. We hope you still enjoyed your time in London. If you stay with us again, we will make sure we leave a better impression on you. Bianca, Generator London

    Responded June 23, 2019
    Generator London
    3.6
    Andy from Malaysia
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 3 nights in June 2019

    Bad facilities. ”

    The shower rooms were small and most if the equipments were broken. Do not have a proper space for luggage storage, the lockers are way too expensive. My cloth and towel were get stolen when hanging on the hanger. Staffs do not want to review the tenants. Staffs are slow. I arrived there earlier than 2pm they were not allow me to check-in. When 2pm, I was queuing for 45 mins just for check-in. Overall experience is bad.

    Reviewed June 26, 2019

    Hello, Thank you for your feedback. We’ll make sure we take your comments on board and will try to make your experience even better next time. We hope to see you very soon! Regards, Generator London

    Responded June 26, 2019
    Generator London
    2.8
    Elizabeth from United Arab Emirates
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 14 nights in April 2019

    Nightmare hostel ”

    As soon as you enter into the reception... You are blasted by very loud beating music.... Not good if you have been traveling a long way... And tired.... But not good at any time as it gives you a headache...... And the staff can't hear what you're saying. If you like sleep..... Forget this hostel...... Because the room doors are extremely noisy.... And slam shut...... No joke when people are coming home in the early hours..... And people are checking in at any hour of night. The 4 bed room was extremely small.... And hardly any floor space...... I paid 25 pounds per night for it....... I could have booked into to premier inn or travelodge hotel for a few pounds extra.... With my own room.... Big bed... And tv.... Which i did. I would never in my life book into this hostel again.

    Reviewed June 09, 2019

    Hi there, We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. We’ll make sure to take your comment into consideration so we can do better next time. We hope you still enjoyed your time in London. If you stay with us again, we will make sure we leave a better impression on you. Regards, Generator Team

    Responded June 10, 2019
    Generator London
    10.0
    Exceptional
    worachat from Thailand
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in March 2019

    Every thing is good!”

    Nothing to say, nice to stay, hanging out with other new friends in the bar under the hostel. The only thing that I regret I’ve met beautiful swedish girl and didn’t ask her contract. To sum up, if you are now reading this comment, scrolling up and making a booking trust me. Ps. This is not sponsor review hahaaa based on real experience in a 4-bed dormitory.

    Reviewed March 26, 2019

    Dear, Thank you for taking the time to leave us a review. 😀 Glad to hear you had a great time with us, we hope to see you again soon! 🍻 And good luck in meet the Swedish girl again hehe Kind regards, Generator Team

    Responded March 26, 2019
    Generator London
    8.8
    Excellent
    Kwan from Malaysia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 2 nights in March 2019

    Value for money, simple, clean and good location”

    Suitable for those on budget and into dorm room accommodation. Everything from bed to toilet are clean. Shower is a bit small. The room is not sound proof, so if your room is near (below or above) the bar, you can hear heavy bass music until 3am. Ear plugs do not help if you are a light sleeper. Try to ask for room further from the bar. Location wise is also good enough for me since I do not mind walking 10 mins to the nearest tube station and if the weather permits. Check-in is super slow on the day that I arrived and can be improved to make it more hassle free for tired peeps who arrived late at night.

    Reviewed March 12, 2019

    Hi Kwan Thank you so much for taking the time to leave a review. We really appreciate the openness and honesty. Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms and facilities is not there. We have arranged the rooms and the facilities in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We are glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. We are currently updating our check in process to make it quick and easy for our guests to check in, we do hope that you will come back and visit us in the near future! Regards Emma Generator London

    Responded March 12, 2019
    Generator London
    2.8
    Paula
    Group
    Triple
    Stayed 2 nights in June 2019

    awful”

    The room was sold to us in spite of its uninhabitable conditions and the known water issue. We were still assigned to a floor with a leak and a room near it. The carpet was soaked and reeked of mildew. No fan or ventilation running to abate it. Water was shut off all day. The storeroom had buckets and towels positioned under pipes, so there was knowledge of the problem yet the hostel still assigned the faulty room. Also, there was no sheet on the bed, a security guard went to find one because there was no desk staff. It was a miserable disaster and unhealthy. Do not stay here.

    Reviewed June 23, 2019

    Hi, Thank you so much for taking the time to write your feedback about your stay at our hostel. Naturally I am extremely disappointed to read that your stay was not so great. This is totally unlike our normal levels of service and I am therefore carrying out a full investigation into what happened. I can only apologise and hope that there is some reassurance that this is being comprehensively followed up and as you will see from the many extremely positive reviews about us, not indicative of what Generator is all about. Our team are keen to continually improve the service they provide and we take all feedback, good or bad, very seriously. Please do not hesitate to contact us if you would like to discuss this in more detail. I hope that you will consider a stay with us again and we can show you an enjoyable stay. Regards, Generator London

    Responded June 23, 2019
    Generator London
    6.0
    Tsz from Hong Kong
    Solo traveler
    1 Person in 13-Bed Dormitory - Mixed
    Stayed 1 night in June 2019

    too noisy”

    many foreigner are drunk. and too orderless

    Reviewed June 19, 2019

    Hi there, Thank you for sharing your comments with us. We apologise for the issues with our other guests you experienced and hope that you let a member of our staff know during your stay. We hope you still enjoyed your time in London and hope to welcome you back in the future to leave a better impression on you. Regards, Generator Team

    Responded June 19, 2019
    Generator London
    4.8
    Ghazi from France
    Solo traveler
    1 Person in 13-Bed Dormitory - Mixed
    Stayed 7 nights in May 2019

    Disappointing.we are just a cash machine ”

    This hostel is just a cash machine .they charge everything.everything is expensive.the weekend you don't have access to parties(private parties hahaha) that looks empty anyway.it's an expensive boring place that don't live up expectations.no place to keep fresh your own food.this is a prison.runaway from here.everything is so overrated about this place

    Reviewed May 28, 2019

    Dear, Bit of a bummer to read your review and to see that we missed the mark on your visit. 😞 We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. Either way, your comments and feedback have been passed on to the relevant team(s). Kind regards, Generator London

    Responded May 28, 2019
    Generator London
    4.4
    WAN from Taiwan
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in May 2019

    Should be improved in some part.”

    1. There's no charger socket inside the bed which is very inconvenient. 2. There's no night light in the bed. 3. Should provide more hangers in the room. 4. If they could provide a centrifugal drier would be perfect. 5. Expensive charges for luggage storage which is not traveler-friendly. I might not choose this hostel again...

    Reviewed May 23, 2019

    Hi there, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. We recently sttarted to install USB plugs and lights next to each bed. In taking great care of our hostel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Kind regards, Generator Team

    Responded May 24, 2019
    Generator London
    6.0
    Wu from China
    Group
    Twin Room with Shared Bathroom
    Stayed 4 nights in April 2019

    Amazing location but disappointed service at reception desk”

    The location itself is very convenient to the central of London, especially if you are travel out from Euston station or visit pals who studied at UCL. But, this is my miserable experience ever in the reception desk. The lady with fringe asked my passport and I passed her my residence card(BRP).After checking my information, she THREW me back my residence card. I have no idea what’s wrong with her, but this behaviour is so RUDE!!!!!!!!! She owes me an apology.

    Reviewed April 10, 2019

    Daer, Thank you for your review. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our hostel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. We are really sorry you experienced those issues during your stay with us. Kind regards, Generator Team

    Responded April 11, 2019
    Generator London
    2.4
    Haslindah from Singapore
    Group
    Triple
    Stayed 6 nights in June 2019

    Acceptable”

    The shower facilities not so good. Most of the time the toilet bowl was choked. The hostel is also very noisy.

    Reviewed June 26, 2019

    Hello, Thank you for sharing your comments with us. We will take your feedback onboard and continue to try our best to provide our guests with the best experience ever! We hope to see you at Generator soon. Regards, generator London

    Responded June 26, 2019
    Generator London
    7.6
    Very good
    Pui
    Business traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 14 nights in March 2019

    Some fecilitites has changed”

    The TV relax room has became a breakfast room. And lack of a waiting and computing space. There have a bar/ cafe but always playing music. There have not pantry and micowave if you want to make some food by yourself. If you like quiet. 4 beds share room is a good deal. And the roommates are mature. I was live here 1 week already, and book again for my following 3 weeks.

    Reviewed March 27, 2019

    Hi Pui, Thank you for taking the time to write us a review. We are glad to see that you came back. As all things change, so have we. Hope we keep improving with kind feedbacks and reviews like yours. We are sending some #genlove your way matey! See you soon. Rasika, Generator London.

    Responded March 27, 2019
    Generator London
    4.4
    Sumanth from India
    Solo traveler
    Stayed 2 nights in March 2019

    Disappointed stay...”

    The only plus point of this hostel is the location. Rooms are tiny, bathrooms are dirty and there was no water for one entire morning in men’s bathroom. Selection of food is limited...and though my booking in Agoda said ‘free breakfast’, I didn’t get it! Totally dissatisfied and disappointed.

    Reviewed March 04, 2019

    Hello! Thanks for taking the time to review us. We are really sorry that your stay wasn't as expected. We can assure you that cleanliness is one of our top priorities and we will pass your comments to the housekeeping manager and understand what happened. If you'd like to contact with further details to investigate it properly please do not hesitate in doing so. As for the water in the men's bathrooms we were unaware of such a problem. Please feel free to come to reception anytime to report these issues so we can send our maintenance team. We hope you can give Generator another chance. Regards, Anna, Generator London

    Responded March 05, 2019
    Generator London
    10.0
    Exceptional
    Febri
    Couple
    Twin Room with Shared Bathroom
    Stayed 2 nights in October 2018

    GREAT HOTEL”

    Nice staff, room and location

    Reviewed May 15, 2019

    Thanks for the lovely review! Seems like you really had a good time here with us and enjoyed our place! #genlove

    Responded May 16, 2019
    Generator London
    10.0
    Exceptional
    Cipto from Indonesia
    Couple
    Twin Room
    Stayed 5 nights in June 2018

    Great Hostel”

    It's a nice place to stay.

    Reviewed April 10, 2019

    Dear, Thank you so much for the positive review. It's really nice to see that you had such a great experience at our property! Kind regards, Generator Team

    Responded April 11, 2019
    Generator London
    10.0
    Exceptional
    medyna from Indonesia
    Family with teens
    Quad
    Stayed 2 nights in June 2018

    Great”

    Great hostel, but too bad one of our group bring a very heavy suitcase and we had to take the stairs. Think they had wheelchairs access but maybe it was to hassle to ring the employee to help us. Good place to watch world cup match.

    Reviewed July 05, 2018

    Hello Medyna, Thank you for taking time to review our hostel. We're glad to hear that you enjoyed your stay, and found our public facilities enjoyable for the world cup. Our wheelchair access is limited to those in wheelchairs only. Kind regards, Customer relations team

    Responded July 06, 2018
    Generator London
    8.0
    Excellent
    Paul from Ireland
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 5 nights in November 2017

    Very good”

    Staff are very professional and went out of way to help me get a quiet room. The hostel is located in the beautiful Bloomsbury academic quarter of London in a secluded spot away from traffic. I must say I was impressed with staff at front desk,

    Reviewed June 05, 2018

    Hey! Thanks for your feedback, our front desk team will be so happy to read your feedback. Hope to see you again soon.

    Responded June 05, 2018
    Generator London
    8.0
    Excellent
    David from United Kingdom
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 7 nights in May 2018

    Happy hostel for adventure hungry travellers”

    Checking in the Generator your welcomed with a genuine, friendly smile. Rooms are available across six floors. There's a late opening bar and all day cafe/lounge. The TV room is more of a break out room from the hustle and bustle of the hostel. (The hostel definitely needs more (quieter spaces) Tips: I highly recommend you ask for a room on Floors 1 to 6, as some rooms on level 0 don't have windows. Some rooms have USB charging points. Try the breakfast. It's expensive but tasty. (I think it should be £6.00 instead of £8.00)

    Reviewed June 04, 2018

    Hey! Thanks for taking the time to share your feedback, your tips will be so useful for people. Yes feel free to request rooms on higher floors, you can send us an email before arrival requesting this.

    Responded June 04, 2018
    Generator London
    9.2
    Exceptional
    Felani from Singapore
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 3 nights in April 2018

    Good Location & Big Room”

    Pro: Good Location very closed to King Cross & Russel tube station, the bedroom and bathroom is big and clean, there's hairdryer in the bathroom. There's bar and lounge to hang around which is pretty cool, wi fi is strong even in the room. Cons: No towel provided, you can only buy from them. There are worker (not Generator Hostel worker) staying in the room and they slept during the day, so most of the time, i can't turn on the light which is difficult when you need to pack your things. I extended my stay to 12 bed dorm, it's still have big size room, however it is directly below the bar hence, it is noisy as the bar play the music until late night. But overall it is fun to stay and will definitely stay again next time.

    Reviewed May 16, 2018

    Dear Felani, thank you very much for taking the time to give us a feedback! We are really happy you had such a nice stay with us and we would love to see you again soon! Unfortunately this is an old building so sometimes spaces are limited! Despite that, we hope to see you again soon! Regards, Reception team

    Responded May 17, 2018
    Generator London
    12345
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    • Excellent location
    • British Museum
    • Russell Square Tube Station is within 0.33 km