Genting Hotel Jurong
Genting Hotel Jurong
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Superior Room Genting Hotel Jurong
Superior Room
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Lobby Genting Hotel Jurong
Lobby
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Swimming pool [outdoor] Genting Hotel Jurong
Swimming pool [outdoor]
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 Genting Hotel Jurong
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Very good
Location
7.6
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What guests are saying:
It worths the price
Zaw from Myanmar
Solo traveler
The value for money is good but don' t expect great facilities. Gym is small, No sauna, breakfast is cheap but limited choices. The cleanliness is ok and the location is great. There is also a shuttle bus going to resorts world sentosa.
Grace from Philippines
Family with young children
hotel is clean and staffs are kind.
KI from Singapore
Couple
Your staff was great and helpful, made sure i was able to check in right away and gave me a free gift.
Teodora from Indonesia
Solo traveler
i like stay again
HANSEN from Indonesia
Family with teens
The hotel was new and cozy and we got to enjoy the lounge facilities. It was great! We'll be back again!
Claire from Singapore
Couple
Alot nearby shopping Malls.
Lim from Singapore
Business traveler
Will come back again.
Lim from Singapore
Business traveler
Very good
From 1618 reviewsSee what guests said
7.4
/
10
Excellent cleanliness
8.1
Recommended by 84% of guests
Value for money7.0
Distance to city center16.7 km
Location rating7.6
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport28.1 km
  • 380 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Booked 17 times since yesterday | 18 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 queen beds or 1 king bed
Enter dates to see prices
Superior Room - 3 Days 2 Nights Multi-Attraction Package
Superior Room - 3 Days 2 Nights Multi-Attraction Package
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Superior Room - 2 Maritime Experiential Museum Tickets Included
Superior Room - 2 Maritime Experiential Museum Tickets Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
SuperiorRoom
SuperiorRoom
...
  • Room size: 18 m²/194 ft²
  • City view
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • Room size: 54 m²/581 ft²
  • Shower
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
Enter dates to see prices
Special Offer 6 - Superior Double or Twin Room with Halloween Horror Nights and Universal Studios Si
Special Offer 6 - Superior Double or Twin Room with Halloween Horror Nights and Universal Studios Si
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Special Offer - Superior Room with Multi Attractions Package
Special Offer - Superior Room with Multi Attractions Package
...
  • Room size: 18 m²/194 ft²
  • Shower
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Twin/Double Room
Twin/Double Room
...
  • Shower
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More about Genting Hotel Jurong

More about Genting Hotel Jurong

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Paradise Inn (West Coast Plaza)
4.3 km Asian, Chinese
Chuan le Xiang Lok Lok
4.8 km Asian
Omar Shariff Authentic Indian Cuisine
6.2 km Asian, Halal, Indian
Chinese cuisine
Chinese cuisine
Great-Eater Restaurant Pte Ltd
5.3 km Chinese, Seafood
Hong Kong Kitchen
5.4 km Chinese
Tung Luk Seafood
6.3 km Chinese, Seafood
Japanese cuisine
Japanese cuisine
Yakidensha Japanese Restaurant
200 m Japanese
Watami Japanese Casual Restaurant
210 m Japanese, Sushi
Mof, Japanese Sweets & Coffee
4.3 km Japanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1618)Booking.com Reviews (1109)
7.4
/
10
Cleanliness8.1
Facilities7.1
Location7.6
Room comfort and quality7.7
Service7.4
Value for money7.0
Provided by verified guests of Agoda
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All guests (1618)
All room types

Show reviews that mention 

Showing 788 verified guest comments
12345
7.6
Very good
Tang from Singapore
Business traveler
Superior Room
Stayed 3 nights in January 2019
Convenient, Clean and Good Service”
I stayed 3 nights in Genting Jurong due to HDB HIP in my unit. I work in Jurong so this is the nearest hotel and also easy for me to go back home in the morning to open door for HIP workers to start work at 8am. Stayed in a smoking room on 7th floor. It does not have the strong tobacco smell in the corridor nor in the room. Housekeeping is clean and neat. Frontline staff at the check-in counter and Festive restaurant are polite and friendly. Tried the pan fried salman & nonya chicken curry rice - nice! The only thing I find not too comfortable but can still make do are: * Chair (stool) not so comfortable if need to sit for long as the chair has no back rest * No bathroom slipper - floor is cold. I do not like to wear shoes in room.... imagine stepping the dirt from outside all over the room. * Aircon is certainly strong. Had to switch to lowest fan mode, 27 degree celsius Overall, I am satisfied with my stay and their service. Will recommend to colleagues and friends.
Reviewed January 14, 2019
8.0
Excellent
stacia from Singapore
Couple
Superior Room
Stayed 1 night in December 2018
Very good”
Shower drainage was slow and it leaks out from the glass door causing the toilet to be flooded. Amenities in the hotel is nice and convenient. Love the ice machine! Overall good stay however superior room is only good for couple as it is really small.
Reviewed January 04, 2019
6.4
Good
Aaron from Singapore
Business traveler
Superior Room - 2 Maritime Experiential Museum Tickets Included
Stayed 6 nights in October 2018
On the pricey side”
Overall ok. Better than budget hotel but cost much more vs space.
Reviewed January 10, 2019
2.8
TAN from Singapore
Family with young children
Deluxe Room
Stayed 1 night in December 2018
Poor customer services”
Front desk don't even know the inhouse parking rates, ask the guest to check with the third party. Give wrong information, totally disappointed with this type of services. How can we still have the RWS still located in Singapore, we still called ourself a fast developed country, how come we still have this type of poor services. Will never book this hotel again, pay more than $430, yet get this type of poor services and can't even know your own hotel car park charges.
Reviewed December 29, 2018
6.4
Good
Rasid from Singapore
Family with teens
Superior Room
Stayed 1 night in December 2018
No Free Parking”
Get a shock when found out that I have to pay the parking charges @$25/- maximum, reason because it not it the room packages. Did not state that during booking with Agoda. Room was small. Quite a distance if walking to Jurong East MRT.
Reviewed December 27, 2018
6.0
Yvonne from Singapore
Couple
Superior Room
Stayed 1 night in December 2018
Unttentive Front Desk”
Staff attended other Guest and not my hubby when he was there waiting for an email from Agent to Hotel for check in authorisation The staff did not go to check the email Authorisation letter although Agoda had sent. Instead front desk staff told my hubby to wait as there were many guest. Isn't my hubby a guest too? When he was much earlier than other Guest standing there. We checked in on 21/12/18 2100 hours. The front desk didn't attend to him and at last I was the one queuing for the check in instead which was an hour later
Reviewed December 26, 2018
9.2
Exceptional
Grace from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in August 2018
Clean hotel and near to the malls”
The value for money is good but don' t expect great facilities. Gym is small, No sauna, breakfast is cheap but limited choices. The cleanliness is ok and the location is great. There is also a shuttle bus going to resorts world sentosa.
Reviewed September 03, 2018
8.4
Excellent
Yan from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in August 2018
Excellent”
booked a deluxe room. room was sufficiently big and clean. we were a group of two adults and three young children. free WiFi was limited to only two devices which was still sufficient for our use. but what puzzled me was that we were only given one card key which was really inconvenient when my husband wanted to go out while I wanted to stay in the room. either I had to go and pick him up at the lobby when he returned or I have to do without electricity in the room since you need the card key to go up the elevator or to activate the electricity in the room. no free parking available. in fact, the parking fee was really expensive. about 4 dollars per hour on weekends. much cheaper to park outside the hotel though inconvenient
Reviewed August 28, 2018
6.8
Good
Xue from Singapore
Couple
Superior Room
Stayed 1 night in December 2018
Not so friendly staff”
When we checked in the lady offered us complimentary parking for a day. But when we checked out another lady told us complimentary parking wasn’t part of our booking, but in the end gave us the parking reluntantly. Perhaps be more consistent in the request of guest?
Reviewed January 02, 2019
6.0
Yoo from Malaysia
Business traveler
Superior Room
Stayed 4 nights in September 2018
Small room too expensive as always.”
Room too small and as usual too expensive.
Reviewed January 08, 2019
5.2
KENG from Malaysia
Couple
Superior Room
Stayed 1 night in January 2019
PARKING CAN BE EXPENSIVE”
Be aware you are only entitle to one complimentary carpark exit per night of stay. Unless you need to be in the Jurong area or going to Genting's resort, the location is out of nowhere.
Reviewed January 04, 2019
4.8
立昌 from Taiwan
Business traveler
Superior Room
Stayed 7 nights in December 2018
So bad service from counter of lobby”
I have 2 months experience on your hotel, your counter staff failed to perform.
Reviewed January 02, 2019
5.6
Theng from Singapore
Couple
Superior Room
Stayed 1 night in October 2018
over price and smelly room ”
we request to change room because the room is smelly like a shxt smell. Firstly one china staff come in the room and can't speak English to my partner, lucky I understand mandarin, he told me he used to it because he working here every day. Then after a few hours, we can't stay with the smell and request change room, is a really bad smell and unprofessional staff. If ask for help, they will not feel happy to help you. poor and poor.
Reviewed October 21, 2018
9.6
Exceptional
Chai from Singapore
Group
Deluxe Room
Stayed 1 night in June 2018
Great Stay”
Was there for a birthday bash by my group of friends. When we first checked into the room, I was taken aback at the size of the room. We requested for connecting rooms and the rooms were huge. Bed was comfortable, room was generally clean and natural lighting was great. Met with a little situation tho, when I could not check in because I was 20 (turning 21 in a few days). However, things worked out and I even received a box of macarons from the staff for my birthday. Overall, a great stay. Would go back again.
Reviewed June 03, 2018
9.6
Exceptional
NOR from Malaysia
Family with teens
Superior Room
Stayed 1 night in May 2018
Short stay”
It was an overnight stay. I choose genting Jurong cos it was near to the location I was suppose to be at. The room was a tight squeeze with 2 single beds but other than that I was happy with the hotel. I did not utilise the wifi service at all and therefore cannot commend. The plus point is that it's within walking distance from the Jurong East MRT Station. Highly recommended.
Reviewed May 28, 2018
8.0
Excellent
June from Malaysia
Solo traveler
Superior Room
Stayed 1 night in April 2018
Pretty Cool”
All was good. Pool area looks cool although didn't get a chance to dive in. The only qualm is the TV remote -- it was so dusty as though it fell under the bed and was there for months to late get picked up. Otherwise ok.
Reviewed April 03, 2018
10.0
Exceptional
HERMIEN from Singapore
Family with young children
Superior Room - 2 Maritime Experiential Museum Tickets Included
Stayed 1 night in March 2018
Nice hotel for school holiday staycation”
It’s nice to stay at this hotel, the location is walking distance and very near from public transport. My girl love so much to play in the swimmingpool eventhough the water a bit cold 😊 hope will come back again to this hotel.
Reviewed March 17, 2018
8.8
Excellent
Teng from Malaysia
Couple
Superior Room
Stayed 1 night in February 2018
Pleasant and Comfortable Stay”
The hotel is located strategically at Jurong district with shopping malls within walking distance. The room is simple and clean with comfortable stay. We had our pleasant stay at the hotel. The front desk staff is friendly too. Highly recommended to travellers would like to stay at Jurong district.
Reviewed February 15, 2018
8.8
Excellent
Ong from Singapore
Business traveler
Superior Room
Stayed 1 night in February 2018
Convenience and great confort”
I will recommend this hotel to my friends and colleague sue the the location, cleanliness and great service. Only point is they do not have club room and no president room with club room lounges. They also do not have membership to collect points
Reviewed February 14, 2018
5.2
Graham from Malaysia
Business traveler
Superior Room
Stayed 1 night in December 2018
Above average”
Check-in took ages, maybe they weren't expecting many guests after 10pm? Room booking was for non smoking, but on arrival was told no non smoking rooms available, so had to settle for a smoking room, which thankfully was still relatively free from smoke odours. Room was functional if small.
Reviewed December 17, 2018
12345
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  • Very good location
  • Orchard Road
  • Jurong East MRT Station is within 0.38 km