Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
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Single Room - Guestroom Hallmark Hotel Carlisle
Single Room - Guestroom
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Interior view Hallmark Hotel Carlisle
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Interior view Hallmark Hotel Carlisle
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Exterior view Hallmark Hotel Carlisle
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Exceptional
Location
9.1
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Very good
From 49 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.4
Value for money7.1
Location rating9.1
  • 80 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
8.4
Excellent
Room comfort & quality
Double Room
Double Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Single Room
Single Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
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Executive Twin
Executive Twin
...
  • Room size: 14 m²/151 ft²
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Twin Room
Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Executive Double
Executive Double
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed
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Suite Room
Suite Room
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 sofa beds
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Twin Standard
Twin Standard
...
  • Bathtub
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Double for Single Occupancy (Half Board)
Double for Single Occupancy (Half Board)
...
  • Bathtub
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Executive Twin Room
Executive Twin Room
...
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    Classic Double
    Classic Double
    ...
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      More about Hallmark Hotel Carlisle

      More about Hallmark Hotel Carlisle

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      Real reviews from real guests

      Agoda Reviews (49)Booking.com Reviews (1160)
      7.8
      /
      10
      Cleanliness7.5
      Facilities6.8
      Location9.1
      Room comfort and quality8.4
      Service8.2
      Value for money7.1
      Provided by verified guests of Agoda
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      Showing 31 verified guest comments
      12
      6.0
      Garth from United Kingdom
      Couple
      Double Room
      Stayed 2 nights in September 2018
      Room very compact.could do with makeover ”
      Our room would be better suited to single occupancy. Decor and bathroom facilities need modern makeover. Positives = excellent location. Friendly staff.
      Reviewed October 01, 2018
      8.0
      Excellent
      Gary from United Kingdom
      Family with young children
      Double Room
      Stayed 1 night in August 2018
      Overnight ”
      Great location, staff very good, didn’t eat at the hotel so cannot comment on food.
      Reviewed September 03, 2018
      6.0
      Adam from United Kingdom
      Family with young children
      Double Room
      Stayed 1 night in August 2018
      Above average”
      Pros: Staff were really polite and willing to please. Close links to the train station and located in the city centre. The bar is really smart. Parking charges are reasonable considering the locality. Decent breakfast. Cons: We were on the top floor and there was too much noise from outside - from both the station & the surrounding pubs. Our curtains & cupboards were filthy and stained. Not suitable for young children - our 3yo was regularly woken up.
      Reviewed August 20, 2018
      5.2
      Richard from United Kingdom
      Couple
      Double Room
      Stayed 1 night in August 2018
      Very noisy due to our room facing the station we appreciate it's in the city but wanted a quiet room”
      Staff levels poor in the bar on Saturday night. Waited ten minutes to get a coffee. Service was poor to other couples too. Wrong orders given to diners.. Just seemed very unprofessional.
      Reviewed August 20, 2018
      6.0
      Matt from United Kingdom
      Family with young children
      Double Room
      Stayed 1 night in August 2018
      Staff friendly but that's about it ”
      The staff were very friendly and helpful. The room was over crowded with furniture,The first folding bed for my daughter was broken and then the second was broken so she had to sleep in discomfort. Duvet was torn, shower coming off the wall and shower screen leaked over the floor. Floor boards were broken near the bed. Couldn't open one window and couldn't shut the other so very noisy until about 2am The evening meal was horrible and the breakfast was disgusting, bacon was dry and hard, egg over cooked and sausage under cooked. Not impressed one bit.
      Reviewed August 16, 2018
      8.8
      Excellent
      Beverly from United Kingdom
      Family with young children
      Executive Double
      Stayed 2 nights in August 2018
      We had a double bed to 2 adults and 2 children and had to request a cot ”
      Location
      Reviewed August 07, 2018
      4.0
      Nicholas from Australia
      Family with young children
      Executive Double
      Stayed 1 night in May 2018
      Stopover - not overly impressed”
      Stayed for a stopover on the way to Inverness. Staff friendly enough. Rooms dirty and run down (whole city seemed run down). Would not return.
      Reviewed June 02, 2018
      8.4
      Excellent
      Derek from United Kingdom
      Couple
      Double Room
      Stayed 2 nights in April 2018
      Derek”
      Great location. Hotel staff very good locals nice.
      Reviewed April 20, 2018
      8.8
      Excellent
      karl from United Kingdom
      Family with young children
      Executive Double
      Stayed 2 nights in March 2018
      Staff are the Hotel best Quality”
      Staff helpful and professional. Parking is limited, £10 a night (drive thru the train station car park to get to hallmark parking is easiest way).
      Reviewed April 01, 2018
      10.0
      Exceptional
      Gary from United Kingdom
      Couple
      Executive Double
      Stayed 1 night in March 2018
      Exceptional”
      Very nice and friendly staff location perfect
      Reviewed March 13, 2018
      4.8
      kristina from United Kingdom
      Family with young children
      Twin Room
      Stayed 1 night in December 2017
      very disappointing. dirty. ”
      the hotel is old and tired. the common areas were dirty and not maintained. bathroom stank of onions and the shower curtain was mouldy. the sheets clean as well as the towels although they were not soft. it was ok but not an enjoyable stay. the breakfast was pretty average too.
      Reviewed January 02, 2018
      8.8
      Excellent
      Haitham from Oman
      Couple
      Twin Room
      Stayed 2 nights in November 2017
      Excellent”
      The bathroom was very cold, the towel heater was not functional and there was no hot water at times apart from that great location very friendly and helpful staff and WiFi connect was great and even though there was no business center as such but the staff even helped me print some documents which was quiet useful. I would recommend this hotel for others
      Reviewed November 28, 2017
      7.2
      Very good
      lea from Japan
      Solo traveler
      Single Room
      Stayed 2 nights in October 2017
      Convenience”
      Some basic improvements would put Hallmark Hotel in a much higher ratings bracket. Staff seemed confused, a remote control was requested, couldn't be found but I was not told, 20 minute wait for a drink and then a number of standard options weren't available, couldn't charge back to room for drinks says one bar person, next bar person says I can, no hot water on first morning, shampoo/soap/biscuits not replaced when room was cleaned... Spend some time on a team meeting, customer service goes a long way to smoothing over small bumps in a stay.
      Reviewed October 13, 2017
      9.2
      Exceptional
      Kim from New Zealand
      Couple
      Double Room
      Stayed 1 night in October 2017
      Lovely Hotel in Centre ”
      Right next to train station, never heard a train. Lovely town to walk round, hotel staff helpful, room warm large, big bath, good shower
      Reviewed October 10, 2017
      3.2
      Alexandra from Australia
      Couple
      Stayed 1 night in August 2017
      Poor customer service. Rust in the bath/ shower.”
      Parking a pain as not enough in the hotel car park. Cost us 24 pounds to park overnight in the station car park. Staff very unhelpful . Furnishing very tired and need an upgrade. Glad we were only there for one night. ( one night too many in my book! )
      Reviewed August 14, 2017
      8.8
      Excellent
      robert from United Kingdom
      Couple
      Double Room
      Stayed 2 nights in January 2017
      great short break”
      great location right next to the train station
      Reviewed February 02, 2017
      9.2
      Exceptional
      Josephine from United Kingdom
      Solo traveler
      Single Room
      Stayed 1 night in January 2017
      Perfect location for visiting Carlisle, especially by train”
      The Hallmark hotel is situated beside the train station, could not be better placed and literally a few moments walk to the centre of town. The bed was very comfortable, the linen crisp and the towels adequate. The bathroom was a good size and the shower water pressure excellent. The breakfast was also excellent - a good and varied choice of hot dishes, plus cereals and fruit, yogurt. And, most important, very reasonable. I was in Calisle visiting relations - so having a nice bar was another plus. A mature lady travelling by herself I was made feel welcome. The staff very promptly got rid of very large spider hovering above the bed, without any fuss. I really enjoyed my stay.
      Reviewed January 23, 2017
      9.2
      Exceptional
      Bronwyn from Australia
      Solo traveler
      Double Room
      Stayed 1 night in November 2016
      Bronwyn T”
      Excellent location for train and walking around town. Bed was vast but mattress and pillows over firm for me. Hairdryer would have been helpfu. Good breakfast,
      Reviewed November 12, 2016
      6.8
      Good
      Paul from United Kingdom
      Business traveler
      Double Room
      Stayed 1 night in November 2015
      central hotel close to station”
      good location next to station. Friendly and clean, good if passing through.
      Reviewed October 25, 2016
      7.6
      Very good
      Greg from Australia
      Couple
      Double Room
      Stayed 1 night in June 2016
      Good hotel, very close to train station”
      The hotel was good in most respects. There were renovations when we stayed with scaffolding over one outside wall. There did not seem to be any way to control the temperature of our room & the room phone could not be used to ring outside. Staff were good.
      Reviewed June 19, 2016
      12
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