Hilton London Metropole Hotel

225 Edgware Road, Hyde Park, London, United Kingdom, W2 1JU - See map
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Hilton London Metropole Hotel

"Location is perfect near underground stations, los of restaurants around you"

Jihan - 22 October 2019

King Guest Room - Guestroom Hilton London Metropole Hotel
Lobby Hilton London Metropole Hotel
Interior view Hilton London Metropole Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
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Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Edgware Road Bakerloo Line Tube Station 120 m
Edgware Road Circle Line Tube Station 120 m
Dumbell building 210 m
Lisson Gallery 210 m
Salton House 270 m
Pharmacentre 290 m
Broadley Street Gardens 320 m
The Grosvenor Victoria Casino London 350 m
Dentist @ W2 360 m
Collins Chemist 370 m
Nearby landmarks
Madame Tussauds London 1.07 km
V&A - Victoria and Albert Museum 2.54 km
Natural History Museum 2.56 km
Buckingham Palace 2.76 km
The British Museum 2.94 km
National Gallery 3.07 km
Big Ben 3.72 km
London Eye 3.88 km
Tower of London 6.59 km
Tower Bridge 6.69 km
8.2

Excellent

Location rating score

Inside city centre
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 120 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of London

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in London every 8 minutes on Agoda.com
Value for money6.9
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport15.2 km

Rooms available at Hilton London Metropole Hotel

Very good
Room comfort & quality
7.5
Twin Guest Room
Twin Guest Room
...
  • Room size: 18 m²/194 ft²
  • Country/region view
  • 2 single beds
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King Executive Room
King Executive Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 extra-large double bed
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Queen Superior Room
Queen Superior Room
...
  • Room size: 28 m²/301 ft²
  • Country/region view
  • 2 queen beds
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Studio Suite
Studio Suite
...
  • Room size: 55 m²/592 ft²
  • Country/region view
  • 2 single beds or 1 double b...
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King Superior Room
King Superior Room
...
  • Room size: 28 m²/301 ft²
  • Country/region view
  • 1 extra-large double bed
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King Guest Room
King Guest Room
...
  • Room size: 18 m²/194 ft²
  • Country/region view
  • 1 extra-large double bed
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Twin Deluxe Room
Twin Deluxe Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed
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Twin Executive Room
Twin Executive Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 single bed
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Presidential Suite
Presidential Suite
...
  • Room size: 90 m²/969 ft²
  • Country/region view
  • 1 extra-large double bed
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Octagon Suite
Octagon Suite
...
  • Room size: 48 m²/517 ft²
  • Country/region view
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Hilton London Metropole Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton London Metropole Hotel?

For those who wish to drive their own cars, Hilton London Metropole Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 35 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Hilton London Metropole Hotel?

Hilton London Metropole Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hilton London Metropole Hotel

  • 9.2
    Exceptional
    Location

    "Very conveniently located with spacious and clean rooms."

    Carlis

    |

    26 May 2019

  • 9.6
    Exceptional
    Location

    "Strategic location, near to train station, shopping mall"

    Yesika

    |

    7 November 2019

  • 8.4
    Excellent
    Staff 

    "Every staff memeber was friendly, polite and helpful."

    Gwenda

    |

    3 November 2018

Property ranking|Compared to 13,490 London properties
See all rankings
Room comfort score
7.5/10
Cheapest price score
Room size
32 sqm.
Review score - Singapore
7.2/10
Better than
98
%
of London properties
Better than
97
%
of London properties
Bigger than
97
%
of London properties
Better than
97
%
of London properties
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Overall rating:
7.5
Very good
924 reviews
Cleanliness
7.5
Facilities
7.3
Location
8.2
Read all reviews >
What travellers say they love:
Strategic location, near to train station and shopping mall
Yesika from Indonesia
Group
More about Hilton London Metropole Hotel

More about Hilton London Metropole Hotel

Sophisticated, urban, and well-connected are words that sum up this world-renowned, Hilton brand hotel located only a block from Edgware Road tube stations in London. Hilton London Metropole Hotel boasts its comprehensive conference center as one of the biggest in Europe, providing an ideal accommodation for business and corporate travelers. The hotel is easily accessible to the city's main transport system as both the Bakerloo and Circle train lines run through here. Those inclined to walk will find the hotel is only 15 minutes to the end of Oxford Street and Marble Arch. Little Cairo area, famed for its proliferation of Middle Eastern cafes, provides rows of terrace shops and eateries along the streets. The 1,054 tastefully appointed rooms here vary in size and style, but all feature fluffy white beds and pillows. Guests staying in the tower can enjoy floor-to-ceiling views of London's crisp city skyline and make use of the 12.5-meter pool, exercise area, steam room, and sauna on-site.

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Most talked about facilities

Breakfast
44 mentions
Housekeeping
30 mentions
Internet
26 mentions
Food & Dining
9 mentions

What they offer

10.0
Exceptional

"We stayed for a few days in between trips and loved it."

Lachlan

|

7 August 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Fiamma
Cuisine:Mediterranean

Nearby restaurants

British cuisine
British cuisine
8 Caffe
90 m British, Cafe, Italian
The Frontline Club
350 m British, European
Bonne Bouche
400 m British
European cuisine
European cuisine
Fratelli La Bufala
360 m European, Italian, Pizza
Safa Restaurant
450 m European, Halal, Mediterranean
Stuzzico
560 m European, Italian
Asian cuisine
Asian cuisine
Subway Noodles
60 m Asian
Melur
140 m Asian, Halal, Indonesian
Satay House
180 m Asian, Halal, Malaysian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hilton London Metropole Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (924)Booking.com Reviews (5862)
7.5
/
10
Cleanliness7.5
Facilities7.3
Location8.2
Room comfort and quality7.5
Service7.6
Value for money6.9
High score for London
Rating
9+ Exceptional (111)
8-9 Excellent (104)
7-8 Very Good (194)
6-7 Good (78)
<6 Below Expectation (152)
Time of the year
Mar - May (167)
Jun - Aug (189)
Sep - Nov (126)
Dec - Feb (157)
Don't miss out!Users are booking a place in London every 8 minutes on Agoda.com
All guests (924)
All room types
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Show reviews that mention 

Showing 639 verified guest comments
12345
9.0
Exceptional
Angela
Family with teens
Stayed 4 nights in June 2011

Great location, spacious rooms... But no free wifi”

Metro station just 3mins walk away, huge marks & Spencer just across the street, spacious rooms, nice toiletries

the hotel staff was friendly & helpful. the minute the hotel reception retrieved my booking, she knew that i am a hilton member & immediately upgraded our room to a suite! it was a wonderful surprise! the room was spacious & the beds were really comfortable. we also liked the crabtree & evelyn toiletries provided. as the hotel was just a few mins walk from the metro, it was very convenient getting around. oxford street & hyde park are about 20mins walk from the hotel. there were also supermarkets within walking distance. what was also convenient was that there is a shuttle bus that the concierge can arrange for you to go from hotel to bicester village!! we paid 23pounds per person for that. well worth the convenience! my parents & i enjoyed our stay at hilton!

Reviewed June 17, 2011
9.3
Exceptional
David from United Kingdom
Solo traveler
King Guest Room
Stayed 1 night in April 2012

A Very Pleasant Stay”

Free Upgrade , View of London, Location,facilities

This was my first visit to The London Metropole Hilton, and I was not disappointed , a free upgrade to the top floor helped of course , and great view too !, wonderful cosy bed also.. I arrived very early (9am) but this was not a problem , and the helpful lady in reception , took care of everything with a minimum of fuss. Like the Edgware Rd location , barely a minute walk across the road to the Tube. Liked the feel of the Hotel , that exciting buzz , of staying somewhere , thats not your average hotel. The Sports Bar was great for watching the Saturday lunchtime Football in style too !! I will return

Reviewed May 13, 2012
8.7
Excellent
Stefano from Italy
Family with teens
King Guest Room
Stayed 1 night in July 2013

Great choice in London!”

Location - Rooms - Friendly Staff

I often stay at the Metropole while I'm in London and it has a great deal quality/price compared to the other London hotels. Staff Is very nice and the hotel is very clean and new. It is very close to Oxford street and Hyde park! I definitely recommend it!

Reviewed July 10, 2013
9.2
Exceptional
Hasrina from Brunei Darussalam
Group
King Guest Room
Stayed 2 nights in March 2019

Early check in ”

Stayed at Hilton London Metropole. The Hotel is clean and good location. Halal restaurants and cafes nearby. Closer to Paddington station and Heathrow Express. Our flight was early and we are able to check in to our rooms straightaway without extra charges.

Reviewed June 05, 2019
8.7
Excellent
Chen from Malaysia
Family with teens
Queen Superior Room
Stayed 3 nights in January 2014

Luxury International Hotel with spacious room”

Great Buffet Breakfast, Easy access to metro, Comfy large bed

Great 3 night stay with Hilton London Metropole Hotel, It's my second time staying in this hotel, just a short walk you can reach Edgware Metro Station, and it's only 10mins walk to Paddington Station. If you're familiar with london, this is a great hotel for you to stay.

Reviewed January 20, 2014
8.3
Excellent
Kelly from Brazil
Business traveler
King Guest Room
Stayed 2 nights in January 2013

Great location and comfortable room”

2min walk from Edgware Road tube, lots of shops around, room is standard size and clean

I stayed at Hilton London Metropole Hotel in January/2013 for 2 nights during a business trip and had no problems at all during my stay. The check-in was very quick, the room is standard size and got everything I needed, and the check-out is very simple too, just need to drop the card in a box if you have pre-paid your stay. Location is also great, 2 min walk from Edgware Road tube and there are lots of shops and restaurants around. Definitely recommend.

Reviewed February 20, 2013
8.3
Excellent
Yok from Malaysia
Family with teens
Twin Guest Room
Stayed 3 nights in November 2011

Nice hotel and service with a smile”

Friendly and helpful staff and big rooms

hotel is a short walk from paddington station, so we saved on taxi fare and walked to the hotel. taxi fare is pretty costly in london. the hotel location is great as there are two train stations along edgeware road. the staff are very friendly. the rooms are big and the beds are comfortable, the sheets are clean and on the whole we are pleased that we chose to stay at hilton metropole as it is also not too far to travel to oxford street.

Reviewed January 12, 2013
10.0
Exceptional
Lois from United States
Solo traveler
King Guest Room
Stayed 3 nights in March 2012

Great location. nice hotel”

close to shops and public transportation

very convenient hotel to stay.close to shops, public transportation and atm machine and many restaurants. staff are friendly and helful. nice cozy and clean room, has coffee maker in room. concierge very cordial and helpful with info re: wgich train or is preferable to theatres, and other touristy places. convininet restaurants in the hotel, although i have not tried it, i know it's there if i don't fee like dining out. i have stayed in this hotel numerous occasions and i have yet to be dissapointed. i'd recommend this to anyone who is in london for a brief time because it does not take up time to get around from here to the highlights in london. i also love the cafe by the lobby for a quick latte & croissant. pleasant hotel to stay.

Reviewed March 10, 2012
9.7
Exceptional
Eduardo from Italy
Couple
King Guest Room
Stayed 1 night in April 2012

Great location, beautiful room and awesome service”

Big clean room, wonderful swimming pool / sauna.

spent a week at the hilton and loved it. the hotel is on edgware road, only a few steps away from the tube station. location is perfect. staff is very friendly and helpful. the hotel features a fitness club that includes gym, sauna / steam room and swimming pool, which is great after walking all day around london. had a lovely time there.

Reviewed May 07, 2012
10.0
Exceptional
Sigrid from Denmark
Solo traveler
Twin Guest Room
Stayed 4 nights in July 2012

Great location”

Location, breakfast, helpful staff

I really enjoyed my stay at the hotel. It's located very close to Edgware Underground Station. The hotel was very quiet and I slept like a rock. The hotel is within walking distance from Regent's and Hyde Park. I guess this is my new favourite London hotel.

Reviewed July 19, 2012
7.7
Very good
Boopathy from India
Business traveler
Queen Superior Room
Stayed 2 nights in August 2011

Ideal Location and Quality hotel”

Restaurent for Breakfast is over crowded

the hotel is located at a perfect location and the rooms are clean and comfortable. it was stuffed with extras like a teapot, teas, cookies, plenty of towels, hair dryer, iron, safe, honor bar, etc. breakfast was included each morning, and we were surprised to find an omelet station. what makes the hotel is the quality of the staff that work there. the staff at the hilton metropole are quite simply outstanding. no matter how busy they are unfailingly polite, friendly and helpful. the rooms are good, clean, well equipped and fairly spacious. it's not a cheap hotel but it is increasingly the first place we look for accommodation in london.

Reviewed August 15, 2011
8.3
Excellent
Nur from Singapore
Couple
King Guest Room
Stayed 7 nights in February 2013

Best food chain area and transport”

Guestroom view was fabulous

It was just average for the overall service of the hotel. Partly disappointed with the service the hotel provided. We arrived at 7am london time and the receptionist told us there was no room available for us until the next guest checkout at 12-3pm. Making a guest wait? Why hilton is not flexible enough for a better option to customer?. Second thing, she upselled us to an executive room at just for the first night stay on temporary before we moved to the room that we booked. To our second disappointment the room doesnt look like an executive, the room smelled of someone who just smoked in the room(where it's a non-smoking room), and the air con heater wasn't functioning properly. My husband and myself moved back to our deluxe room on the second night and it was much much more better and we were happy and satisfied throughout our stay in the guestroom. The view was also perfect and the hotel area was what satisfied us. It is nearby everywhere we're going. Nearby long stretch of cheap delicious halal foods, nearby underground(trains), and buses, marks & spencer supermart is just a door away from the hotel.

Reviewed March 06, 2013
8.0
Excellent
Rahbar from Bangladesh
Business traveler
Stayed 4 nights in July 2010

Location that Matters”

- Value for money for the location, food, access to the London Underground
Rooms a bit smaller, the bathroom fittings needs improvement

The location of Hilton Metropole is unbeatable. It is a mere 10 minutes walk from the Paddington Station where you can reach from London Heathrow Express in 15 minutes. Then various kinds of restaurants, specially middle eastern, are located right next to the hotel. There is a Marks and Spenser store right opposite. The connection to the underground by the Edgware Road Underground Station is extremely convenient that takes you to Oxford Circus, Piccadilly in a few minutes.

Reviewed August 08, 2010
8.7
Excellent
James from United Kingdom
Family with teens
Queen Superior Room
Stayed 2 nights in August 2011

Very Professional”

Nicely presented room

made to feel welcome upon arrival. we had a couple of check-in issues but these were quickly resolved by the receptionist and manager to our complete satisfaction. the hotel itself is very modern and has a fair bit of splendor attached to it. the decor throughout the hotel, including the room, was excellent and to a high standard. location wise, the hotel is well situated and (assuming the weather is ok) allows you to walk to hyde park and oxford street.

Reviewed August 11, 2011
9.7
Exceptional
Elaine from Ireland
Couple
King Guest Room
Stayed 2 nights in May 2012

Perfect location for everywhere”

Location could not have been better

we thoroughly enjoyed our stay at your hotel last weekend. we had a wedding in russell sq which was a direct taxi journey away.. the tube station is opposite the front door and hyde park and oxford street are walking distance away. marks and spencers is on opposite side of street which was great for snacks! we would stay here again as can't beat location.

Reviewed June 04, 2012
6.4
Good
Ahmad from Malaysia
Family with young children
Twin Guest Room
Stayed 3 nights in December 2018

The hotel does not fit to be a Hilton”

I have been a loyal Hilton Honors member for over 10 years and I've been staying in Hilton London Metropole without fail every time I go to London on holiday. I've been staying in the Metropole since 2015 and every stay we were given the tower wings which the rooms are dilapidated. It depends on your luck where some time you get a decent room and sometimes you get a dilapidated room. The room we stayed Room 1014 was horrible where the smell of cigarettes lingered around during our stay. The side lamp did not work and the heating as well did not work. The mattress definitely need a change as well as the flat pillow. Most Hilton hotel chains have fluffy pillows. The Metropole has a good central location which why we chose to stay there every time. In the past, they had newspapers distributed free, this year none to be sighted. We paid almost GBP 250 a night for that crappy room.

Reviewed January 06, 2019
8.0
Excellent
Kwan from Malaysia
Couple
King Guest Room
Stayed 3 nights in February 2013

Good location, room and service was satisfactory. ”

location, location, location

Our room was exactly what we had wanted when we placed the booking via Agoda. Tea and coffee making facilities was good as there was plenty of tea and coffee satchets for us to enjoy in the evening. We would recommend to our friends to stay at Hilton Metropole London.

Reviewed February 24, 2013
10.0
Exceptional
Eduardo from Italy
Couple
King Guest Room
Stayed 6 nights in April 2012

Wonderful hotel with outstanding customer service”

Minutes away from everything you want to see in London

This hotel is great value for money. Located only a few steps away from Edgware Road tube station, this hotel is near all London hotspots. All staff is extremelly friendly and helpful, specially the ones working at the breakfast restaurant. They're simply great. Swimming pool and sauna provided me with good moments of relaxation after long hours out.

Reviewed May 07, 2012
7.7
Very good
Gary from Malaysia
Family with teens
Queen Superior Room
Stayed 6 nights in December 2012

Good hotel, but with irritating details”

Rooms are of considerable size

this is probably one review which will be rather contradicting to itself. during my stay there, there was at least 3 separate incidents from the time of my arrival. but then again these incidents could be isolated hence the summary of this review should be noted at the end. 1. there was a fire drill, i believe on the 3 day of my stay, and after the drill i was greeted by non functioning lifts and a very jumpy hotel manager, who was partially pissing off every customer who were trying to get back into their warm rooms after coming in from the frosty weather outside. 2. someone tried to enter my room, whilst it was occupied. wow. after my rather volcanic blowing off, i was very quickly given an explanation that it could be the someone trying to refill the bar by the guest relations manager. i wasn't going to buy that. next someone comes up to my room to admit his intrusion saying it was because he wanted to check if my room was properly cleaned. then i have the guest relation officer offering to see how we can resolve this, and she wasn't even aware at that time until i told here someone came up to apologise on the matter. to be honest i was going to make this a very big issue, having come from managing hotels and resorts in the past and i knew the sops and they don't defer much. worse case scenario i could have made into an attempted break-in. well the genuine gesture from the guest relation person persuaded me to calm down. good job, haadas. 3. after a very frosty morning outside, my family and i were trapped in the revolving doors. after we got out, i was absolutely astonished by the security that let us out. he said you need to let the doors revolve twice before getting in. huh!!! anyhow the summary, it is a great hotel by and large, but the quirky and irritating (even if they were isolated) made this particular stay far from something i would expect from a hilton.

Reviewed December 14, 2012
9.0
Exceptional
nelson from Philippines
Family with teens
Family Superior Room
Stayed 3 nights in May 2012

Great staff & service.”

Beautiful Hotel!

we thank agoda in giving us the opportunity on staying in this great hotel! the staff were all friendly & very accommodating in all of our queries ( giving us directions on how to reach a particular place, best mode of transportation & its connections, etc. ) it really made our stay in london very memorable! this is really a great hotel!!!

Reviewed June 04, 2012
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