Hotel Arosa

Hotel Arosa

Salud, 21 (Gran Via, 29), City Center, Madrid, Spain, 28013
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Twin Room Hotel Arosa
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    Hotel Arosa Reviews

    7.2
    Very good
    /10
    (33 reviews)See what guests said
    7.1
    Very good room comfort and quality

    Things you’ll love about Hotel Arosa

    Things you'll love

    • 70 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Madrid

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Gran Vía100 m
  • Plaza Mayor560 m
  • Mercado de San Miguel700 m
  • Thyssen-Bornemisza Museum860 m
  • Royal Palace of Madrid940 m
  • Prado Museum1 km
  • Museo Nac. Centro de Arte Reina Sofia1.09 km
  • Buen Retiro Park1.67 km
  • Museo Sorolla1.92 km
  • Santiago Bernabéu Stadium3.89 km
  • Value for money7.1
    Location rating8.6
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport12.2 km

    Rooms available at Hotel Arosa

    Twin Room
    Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Comfort Double Room
    Comfort Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Japanese-Style Double or Twin Room
    Japanese-Style Double or Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 2 futons or 1 futon
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Room Capacity 8
    Room Capacity 8
    ...
      Enter dates to see prices
      Twin Capacity 1
      Twin Capacity 1
      ...
        Enter dates to see prices
        Room CAPACITY 7
        Room CAPACITY 7
        ...
          Enter dates to see prices
          Standard Room
          Standard Room
          ...
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            Executive Room
            Executive Room
            ...
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              More about Hotel Arosa

              More about Hotel Arosa

              An overview

              Hotel Arosa is set next to Gran Vía Avenue, 400 metres from Puerta del Sol and 15 minutes’ walk from the Prado Museum. It offers free WiFi in all areas. Arosa’s bedrooms all offer an en suite bathroom and satellite TV. Some rooms have traditional Oriental décor, and many have great views over Gran Vía. Pets are allowed on request. The buffet breakfast is available until 11:00 each day for your convenience. Arosa is located near the Royal Palace. An airport transfer service is offered at an additional cost. The hotel is a short walk from the Art Triangle, El Retiro Park and Madrid's shopping district.

              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              Spanish cuisine
              Spanish cuisine
              Tres Cruces
              50 m Spanish
              La Pasion
              90 m Spanish
              Hotel Regente Bar & Cafeteria
              100 m Spanish
              Mediterranean cuisine
              Mediterranean cuisine
              Cabo Finisterre
              60 m Mediterranean, Spanish
              La Terraza de Salud
              60 m Mediterranean, Spanish
              Artemisa Sol-Gran Via
              60 m Mediterranean, Spanish, Vegan
              European cuisine
              European cuisine
              Abrasador Gran Via
              20 m European, Gluten Free, Grill
              Garbo Ristorante
              100 m European, Italian, Mediterranean
              Iowa
              110 m European, Mediterranean, Spanish

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Announcements

              Please note, bedding preference cannot be guaranteed and is subject to availability. Please note that for reservations of 5 or more rooms special conditions may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

              Reviews of Hotel Arosa from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (33)Booking.com Reviews (139)
              7.2
              /
              10
              Cleanliness7.0
              Facilities5.3
              Location8.6
              Room comfort and quality7.1
              Service6.9
              Value for money7.1
              All languages
              All guests (33)
              All room types
              Showing 29 verified guest comments
              12
              9.2
              Exceptional
              Ronaldo from United States
              Couple
              Comfort Double Room
              Stayed 3 nights in May 2017

              Perfect location!”

              Hotel Arosa is a wonderful location and centrally located to the sights of Madrid. I highly recommend staying here, especially for a romantic getaway, as I have! Request for the balcony room, and have your breakfast included in your package and you'll have a wnderfully romantic time!

              Reviewed May 25, 2017
              6.4
              Good
              Ellen from United States
              Family with teens
              Twin Room
              Stayed 1 night in April 2017

              I am still scratching my head how this hotel got a four star rating. ”

              The location is very good...about a 10-15 minute walk to the Prado and Royal Palace. But there are virtually no amenities and the facilities are in serious need of a facelift for a four star hotel. The buffet breakfast is average. Very disappointed.

              Reviewed April 21, 2017
              8.0
              Excellent
              Sebas from Taiwan
              Solo traveler
              Single Room
              Stayed 10 nights in February 2016

              Nice hotel”

              Nice location

              Reviewed January 11, 2017
              9.0
              Exceptional
              Ansari from Malaysia
              Couple
              Comfort Double Room
              Stayed 1 night in August 2015

              Excellent”

              location, location, location

              Staff were friendly, great location, they have the world smallest lift. Not convenience but cute!

              Reviewed August 20, 2015
              7.7
              Very good
              LUIS from Spain
              Business traveler
              Stayed 1 night in October 2010

              location near old hanoi, cheap and smart hotel ”

              breakfst, gym
              bad internet conection

              business travel. the hotel has everything you need for 1-2 days stage if you look for a cheap hotel. laundry, gym, good breackfast. you cand choose between window or not-window room.

              Reviewed October 18, 2010
              8.3
              Excellent
              Ryan from Australia
              Solo traveler
              Stayed 2 nights in May 2010

              Best Western Arosa Hotel”

              Location, value for money.
              Small rooms, gym isnt the best.

              The location is perfect for shopping and nightlife right in the center of Madrid just off Gran Via. 2 minute walk to Del Sol and all the cafes and bars. Good value for money, the rooms are very small though. The gym isnt the best, the bike doesnt work and there is no treadmill, plenty of weights though. The hotel staff are very friendly and helpful being my first time in Spain

              Reviewed June 27, 2010
              6.7
              Good
              Chiang from Taiwan
              Business traveler
              Stayed 2 nights in May 2010

              Good location”

              great location
              the room wasn't as good as I expected. sound proof was bad, So. a bit noisy. Maybe they should remodel the old rooms

              When I booked the room, it looks nice on the website but when I arrived, the room I had wasn't as good as I expected but it's in the great location, very easy to get around.

              Reviewed June 07, 2010
              7.7
              Very good
              Luis from United States
              Couple
              Stayed 2 nights in May 2010

              Hotel Arosa , Madrid”

              Centrally located, near everything
              elevators, one is too small, not even large enough for luggage, and you have to climb stairs to get to elevators. bad for seniors or people with even the slightest disabilitity.

              Despite hotel being very centrally located, its access to elevators is very bad. Overall hotel is neatly kept, staff is somewhat helpful and breakfast, although not great, was O.K. i wouldn't stay here again.

              Reviewed May 28, 2010
              8.3
              Excellent
              Susanne from Finland
              Couple
              Stayed 4 nights in May 2010

              Best Western Arosa - may 2010”

              Very good location. Friendly staff, especially the portiers. Clean and comfortable room although it was not very big. Our room was on floor 5, this floor is completely non-smoking. Wireless internet free of charge. Beautiful old-fashioned building.
              The breakfast was ok but nothing special. The two elevators are small. Sound insulation between rooms could be a little better (although we were not disturbed by our neighbours). There was some draught from the window.

              Very good location. Friendly staff, especially the portiers. Clean and comfortable room although it was not very big. Our room was on floor 5, this floor is completely non-smoking. Wireless internet free of charge. Beautiful old-fashioned building. The breakfast was ok but nothing special. The two elevators are small. Sound insulation between rooms could be a little better (although we were not disturbed by our neighbours). There was some draught from the window.

              Reviewed May 27, 2010
              8.7
              Excellent
              Russell from Canada
              Solo traveler
              Stayed 3 nights in May 2010

              Great location”

              Excellent hotel for the money. Decent rooms.
              Tiny lifts.

              I keep coming back to the Arosa, which is a strong recommendation.

              Reviewed May 25, 2010
              8.3
              Excellent
              Hideko from Japan
              Solo traveler
              Stayed 1 night in May 2010

              Good location in Madrid”

              Good location. Clean and comfortable. Good breakfast.
              I hear the noise from other rooms.

              The hotel was close to the metro station in Madrid, therefore it's east to find. The hotel is closed to shopping area and restaurants and some of museums. The room is very clean and comfortable except the bathroom is small for American Standard. Their breakfast was great. So many choises and even there were some Japanese style breakfast. However, they needed the printed confirmation and voucher. So that I needed to instruct the travel agency to forward these documents. This process was cumbersome. Otherwise, everything was great.

              Reviewed May 18, 2010
              5.0
              Kawin from Thailand
              Couple
              Stayed 3 nights in April 2010

              General hotel”

              Great location
              Very old, mini bar lock all the time, not convenient. No free drink and no toilet kits.

              The hotel situate in the great location, center of Granvia rd. couple step to metro. Great for shopping trip. However, the tiniest elevator and the unpleasant welcoming lessen down the satisfaction. The doorman is very nice and helpful. The bedsheet should be change, it is very old and ripped. The hot water is unstable, very annoying.

              Reviewed May 09, 2010
              8.7
              Excellent
              Wayne from Australia
              Couple
              Stayed 1 night in July 2009

              Best Western Hotel Arosa Madrid”

              Modern Rooms, great room terrace, Free Coffee at bar, Friendly helpful reception, central position.
              Only 2 very small lifts.

              This hotel was a excellent choice for us. We were suprised by the excellent position in a quiet street just off the Grand Via. The rooms were very clean & the decor was very nice. We asked for a room on the 7th floor as this is the only level with step out terraces, and the hotel was very accommodating with giving us a very nice room on that floor. The breakfast was ok & coffee is free during the day in the foyer. I highly recommend a stay at this hotel.

              Reviewed August 08, 2009
              8.0
              Excellent
              Mortimer from Canada
              Couple
              Stayed 3 nights in March 2009

              Great location”

              Great location, good staff, the breakfast wasnt that excellent but good enough . Just at the corner of Salud and Gran Via. Everything is walking distance especially the Plaza Mayor, Palacio Real.
              It has only 2 elevators, one is only for two people, The day we checked out the bigger elevator wasnt working so we have to go down one by one at the small elevator.
              Reviewed March 15, 2009
              7.0
              Very good
              Terry from United States
              Couple
              Stayed 2 nights in November 2008

              GW Hotel Arosa in Madrid”

              Great Location Pleasant Staff Nice room with ample space Appreciated being given a choice of rooms after not being satisfied with the initial selection Breakfast room
              RECEPTION DESK-when we arrived at 5:30 pm personnel appeared to be overworked or a bit unhappy. One seemed to be borderline grouchy which caused us to be cautious and almost apologetic with any requests. BREAKFAST- don't scrimp! Quality of coffee was VERY poor--get a better machine! Rolls and bread were poor--stale. Orange juice was sour. Variety offered was impressive but doesn't help if the product isn't good quality.

              Our initial reaction to the Arosa was disappointing. When we arrived at 5:30 p,m. last Monday, the woman at the reception desk appeared to be tired and impatient--reserved and not warm. After checking us in, almost as if it were a chore, she sent us up to our room on the 4th floor where we found construction in process and strong fumes from materials being used. Our room down the hall was small with two single beds--not the double/queen we had requested. The air in the room was stale and it was stuffy and scented with construction odors. We called the front desk and asked if there were other rooms available. The response was guarded but we were told to wait there. About 15 minutes later they sent a bellman up to show us two other available rooms on another floor. We were very appreciative of the choice, but curious as to why we even had been sent to the floor with construction going on in the first place. In the end we found our choice of room to be very satisfactory with a lovely big window (secured with a heavy glass door to drown out street noise) hovering high over a busy city street with a great view of downtown. Over the remainder of our two day stay we generally found other desk receptionists to be pleasant and helpful but our initial reaction upon our arrival had left us guarded. The bellmen were all excellent and most pleasant and actually were more pleasant and helpful than any of the people behind the reception desk!!! Over all a good hotel, but could be a lot better if they paid a little more attention to the QUALITY of breakfast beverages and breads, and staffed their reception desk with those who are more naturally warm and cordial. This hotel has a priceless recommendation by Karen Brown. I would say Best Western shouldn't take that for granted or underestimate the expectations of her readers.

              Reviewed November 08, 2008
              7.0
              Very good
              joel from United States
              Couple
              Stayed 3 nights in March 2008

              On the Gran Via”

              This hotel is in the heart of Madrid. A five star location!

              Reviewed March 28, 2008
              8.7
              Excellent
              Johann from Austria
              Group
              Japanese-Style Double or Twin Room
              Stayed 2 nights in November 2015

              Top Lage”

              zentrale Lage, freundliches Personal, Preis/Leistung i.O.

              Hotel liegt mitten im Zentrum von Madrid. Flanier- und Amüsiergegebenheiten sind bequem zu Fuß zu erreichen. Hotel ist sauber. Personal ist freundlich. Preis Leistung passt.

              Reviewed December 01, 2015
              2.0
              Juergen from Germany
              Couple
              Stayed 4 nights in June 2010

              Schönes Plätzchen mitten in Madrid”

              Lage ist Super, ideal zum erkunden der Stadt. Zimmer sind ausreichend groß, guter Service, Frühstück ist recht gut.
              Straßenseitige Zimmer sind durch den Straßenverkehr sehr laut. Aufzüge sind sehr klein, erfüllen allerdings ihre Pflicht.

              Straßenseitige Zimmer sind sehr laut, schlafen war fast nicht möglich. Allerdings konnten wir nach Abfrage ein anderes Zimmer nach hinten beziehen. Sehr guter Service, nettes und hilfsbereites Personal. Die Aufzüge sind gewöhnungsbedürftig, wir haben im allgemeinen die Treppe benutzt, ging schneller. Mit Koffer ist man aber auf die Aufzüge angewiesen.

              Reviewed June 09, 2010
              8.0
              Excellent
              Marinus from Netherlands
              Couple
              Twin Room
              Stayed 7 nights in September 2016

              Geweldige lokatie. ”

              Kamers netjes, goede bedden. Weinig kastruimte.

              Reviewed September 16, 2016
              7.3
              Very good
              RYOSUKE from Japan
              Family with teens
              Stayed 1 night in March 2010

              Best Western Arosa Hotel Madrid について”

              ・便利な場所 ・メイン・ストリートに面した部屋 ・朝食
              ・朝食にあった日本のご飯の炊き加減がよくなかった

              マドリードの中心部にあり、主要な観光スポットへも、徒歩もしくは地下鉄ですぐの場所にある。賑やかな通りにあるが、ホテルの中は静かで清潔感がある。 なかなかのホテル。

              Reviewed May 12, 2010
              12
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              • Excellent location
              • Gran Vía
              • Gran Via Metro Station is within 0.07 km