Book Now: Hotel Astoria

Very good
From 81 reviewsSee what guests said
7.9
/
10
Recommended by 94% of guests

Real reviews from real guests

Agoda Reviews (81)Booking.com Reviews (1352)
7.9
/
10
Very good
From 81 reviews
Cleanliness8.5
Facilities8.7
Location8.2
Room comfort and quality7.4
Service7.8
Value for money7.4
Provided by verified guests of Agoda
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Showing 59 verified guest comments
4.7
Tonny from Indonesia
Family with teens
Superior Room
Stayed 2 nights in February 2015
The hotel not nice at all”
Location was good but the staff performance not welcome, specially hotel have funny rules for the hot water
Not good
Reviewed March 02, 2015
8.3
Excellent
Andrew from Singapore
Family with teens
Standard Room
Stayed 3 nights in December 2014
Great loc and value”
Location, Location, Location
Very near to main train station. Easy access to new and old town of Luzern.
Reviewed December 15, 2014
7.7
Very good
Harry from United Kingdom
Business traveler
Single Room
Stayed 1 night in December 2014
Stay OK but not wonderful”
Breakfast, staff helpfulness
There are three things that were problematic. (i) Better signposting. The entrance is in a side street and not on the main road. There is no clear sign on the main road clearly visible in the day. (ii) The aircon was noisy indicating it needed service. (iii) The parking fee in the garage is very high at 35 CHF and not worth it given the difficulty of using the car lift.
Reviewed December 14, 2014
9.3
Exceptional
Kok from Malaysia
Couple
Standard Room
Stayed 3 nights in November 2014
Restaurant staff are helpful and friendly ”
1. The Latino Restaurant staff are very helpful and kind to prepare early breakfast for us as we are leaving Luzern by train in the early morning.
Very statisfied with the hotel facility and location.
Reviewed December 01, 2014
10.0
Exceptional
Juliana from Hong Kong
Family with teens
Deluxe Design Room
Stayed 3 nights in September 2014
Value for Money”
Good food, good performance staffs, Value for money
Such a value for money hotel that can choose in Swiss.
Reviewed November 24, 2014
7.7
Very good
Chau from Malaysia
Group
Superior Room
Stayed 2 nights in October 2014
Clean and Comfort”
Hotel very new, Clean and Cosy
Reviewed November 05, 2014
9.0
Exceptional
Mei from Malaysia
Couple
Standard Room
Stayed 2 nights in October 2014
Great Location”
Walking distance to the Chapel & Lucerne hbf, great breakfast and comfort room
Reviewed October 10, 2014
9.3
Exceptional
Shy from Singapore
Couple
Design Room
Stayed 2 nights in September 2014
Cosy Getaway at Beautiful Luzern”
Accessible, Comfortable, Affordable
We had a wonderful and cosy stay at Hotel Astoria. It is within walking distance from the train station and serves as a good place to explore the nearby mountains of Switzerland. The old city of Luzern is also near the hotel, which makes it convenient to explore the shops and restaurants and the old architecture.
Reviewed September 27, 2014
5.0
Felden from France
Business traveler
Single Room
Stayed 2 nights in May 2014
Disapointing”
location, food
I was there as the part of the organisation of a conference. The hotel/conference center is very confusing. It is difficult to find the restaurant you are supposed to go to for breakfast, etc. In the meeting room the staff did their best to set up our computer to the beamer but seemed unprepared to deal with my kind of computer. A conference center should be prepared to any kind of brand! After 2 hours of stress and 5 minutes before the conference started, we were finally able to make projections. Finally my room was small, poorly decorated and had mould on its ceiling! Definitely not worth the price.
Reviewed May 20, 2014
8.3
Excellent
Suzanne from Singapore
Couple
Standard Room
Stayed 1 night in October 2012
Good service”
Helpful staff who arranged to box my breakfast as i had to catch an early train
Huge hotel with good facilities. Plus helpful staff who are attentive to hotel guest needs
Reviewed November 09, 2012
7.0
Very good
Bradley from Australia
Couple
Superior Room
Stayed 3 nights in October 2012
Nice hotel, extremely noisy music on weekend ”
Modern large room and bathroom
Hotel was modern and clean. Air con control limited. Loud music and partying noise on weekend between 10pm and 3am mate it hard to sleep.
Reviewed October 31, 2012
7.7
Very good
Lynn from Singapore
Couple
Standard Room
Stayed 2 nights in October 2012
Good location”
Near to station
Astoria hotel wow-ed me with its modern and cool lobby, however the room was very functional. It was spacious, clean and neat but there was no wifi in the hotel (considering that this is a 4 star hotel) and it was only available in the hotel lobby. The breakfast spread was quite varied and delicious and the friendly lady serving us was very nice and cheerful. Overall i would only come back to this hotel if there was a better price/package.
Reviewed October 31, 2012
10.0
Exceptional
Ignatius from Singapore
Couple
Standard Room
Stayed 2 nights in August 2012
Lovely hotel with nice modern decor”
Nice decor and great location
We had a superb stay at this hotel. We arrived after 14 hours' flight and were exhausted. The rooms had a nice modern decor, and were so comfortable - we slept very well! The hotel has an excellent breakfast spread at its several restaurants. The hotel is conveniently located - a few minutes walk from the train station and to the various tourist attractions and dining areas.
Reviewed October 21, 2012
3.3
Doug from New Zealand
Couple
Superior Room
Stayed 4 nights in September 2012
Great hotel in great city”
Excellent locality with all attractions, good restaurants and travel facilities within 10 mins walk
The hotel layout was a little confusing at first eg need to exit to the street to go to breakfast restaurant (Latinos) however the breakfast was worth it with great staff Aside from that the facilties were great meeting all expectations
Reviewed September 12, 2012
7.3
Very good
Ka from Australia
Couple
Superior Room
Stayed 1 night in September 2012
A modern hotel”
The room is big
The hotel is near the main train station of Luzern, just 15 minutes walk. The hotel room is large and tidy. Besides you can enjoy free wi-fi in the public area. Also, the breakfast provided is delicious!
Reviewed September 12, 2012
3.7
Wong from Hong Kong
Solo traveler
Standard Room
Stayed 1 night in August 2012
Good location, Clean, Convenient, worth for money”
Just 10 mins walk from train station. Along a main street with a lot of shops and restaraunts.
New and cozy hotel in good condition. Breakfast is very good. Several restaraunts and bar in the hotel, that gives you a lot of choice of food. A bit noisy at night as it is next to a club. Walkable distance to all sightseening points. Overall the hotel is good.
Reviewed September 05, 2012
8.0
Excellent
RAHUL from Singapore
Solo traveler
Standard Room
Stayed 2 nights in August 2012
Great Stay”
Good location
good stay at astoria. great staff, we are vegans, so they made special food on request for us. and it was very very good. very warm and hospitable. great location, only minus was the pick up bar opposite the hotel.
Reviewed August 30, 2012
8.3
Excellent
Wilson from Singapore
Couple
Standard Room
Stayed 1 night in June 2012
Great hotel”
Very comfy hotel.
The hotel is not far from the train station. There is a very nice pub within the hotel. Rooms are decent. You have what you require. Only problem is my room is just opposite the lift. I can hear everyone talking outside. The soundproof is bad.
Reviewed July 11, 2012
7.0
Very good
Bunawan from Indonesia
Family with young children
Standard Room
Stayed 1 night in March 2012
Great Location and good service Hotel”
Great location
Astoria Hotel is located close to train station. You can go to Asia restaurant back at the hotel, within walking distance. Nice staff,good breakfast. At the hotel you can visit exotic Thai Restaurant and the price will make your pocket empty. Wifi only free at lobby The room is big.
Reviewed April 08, 2012
7.0
Very good
Vanessa from Switzerland
Solo traveler
Stayed 1 night in September 2010
One night at @ Astoria in Lucerne”
location, restaurants, bars & freindly service
The hotel was very well situated (in the city center close to all shopping and cultural places) and the facilities in there where quite good. A very good restaurant offer in and around the hotel. The rooms were very clean, tidy and modern. The hotel was very good, but a bit too expensive.
Reviewed September 30, 2010
9.3
Exceptional
Agung from Indonesia
Couple
Stayed 2 nights in September 2010
Beautiful City - Beautiful Hotel”
nearby to Luzern Hbf Station, in the city centre, surrounded by many attractive sightseeing
None
This hotel is just walking distance from Luzern Hbf. Less than 5 minutes walking, though. The hotel is located just in the heart of the crowd, many shoppings and restaurants are around. Just few minutes walking also, we arrived on the old city centre where the famous Luzern Chapel Bridge was located as well as the river and many other touristic attractions. Such a great place to stay with warm and helpful staff, and strategicly located as well.
Reviewed September 24, 2010
6.7
Good
Lavina from India
Family with teens
Stayed 2 nights in September 2009
Clean and Comfy ”
Lack of clutter and civilised clientele. Decent spread at breakfast. Eggs prepared upon request.
Lack of storage space. Open bathroom in new wing.
The hotel os conveniently located and easily accessible by being 7-10-minute walk from the station and the lake. The lobby is fairly spacious and the staff is attentive even at late hours. The fitness center is in the basement and feels rather enclosed. Welcome beverages and fruits were a pleasant surprise.
Reviewed September 27, 2009
8.0
Excellent
Mark from Switzerland
Family with teens
Standard Room
Stayed 1 night in October 2016
Joli weekend à Lucerne”
Nous avons passé le weekend à Lucerne et avons choisi l'hôtel Astoria. Très bel établissement et accueil sympathique. Très bien emplacé au centre-ville. La chambre était spatieuse et bien équipée. La literie pourrait être un peu meilleure. Le petit-déjeuner était copieux. Par contre une boîte de nuit à ouvert dans l'immeuble de l'hôtel. Si votre chambre donne sur la rue Winkelriedstrasse, vous risquez d'être dérangé par le bruit. La direction de l'établissement devrait être sensibilisée.
Reviewed October 03, 2016
6.8
Good
KHOUSAKOUN from France
Family with young children
Standard Room
Stayed 2 nights in July 2016
Sejour de 2 nuits 2 adultes 1 bebe”
Le plus: Parking privé, emplacement. Le moins: Accessibilite des ascenceurs, voisins bruyant, absence de bouilloire, papier wc juste juste.
Reviewed August 04, 2016
8.0
Excellent
jean from France
Group
Standard Room
Stayed 3 nights in May 2015
sejour réussi”
Le service petit déjeuner, personnel compétent et souriant, les hotesses d'accueil
Bien, sauf le tarif parking
Reviewed May 11, 2015
7.0
Very good
Maud from Switzerland
Couple
Superior Room
Stayed 1 night in December 2011
Hôtel sympa, classe et bien situés”
Les chambres vitrées sont sympas
Nous avons eu du plaisir, toutefois, compte tenu du prix de base de l'hôtel, je trouve que cela est cher payé. La chambre est sympa car vitrée. L'hôtel est classe et l'accueil très professionnel et sympathique, toutefois, le déjeuner est franchement pas incroyable, même si les locaux sont sympa et très moderne, je trouve que la chambre est petite. La situation de l hôtel est quant à elle pas mal du tout.
Reviewed December 22, 2011
2.3
Ursula from Germany
Business traveler
Single Room
Stayed 1 night in March 2015
angenehmer Kurzaufenthalt”
Komfort, Ruhe, netter Empfang
bestens
Reviewed March 20, 2015
8.0
Excellent
Pascal from Switzerland
Couple
Standard Room
Stayed 1 night in December 2014
Gut für ein kurzer Aufenthalt”
Essen, Freundlichkeit und Lage
Reviewed January 02, 2015
7.7
Very good
Claire from Switzerland
Couple
Standard Room
Stayed 1 night in August 2014
Gutes hotel”
Zimmer Personal Lage
Tv hat nicht funktioniert Frünstück nicht regelmässig nachgefüllt Zimmer zu kalt Sonst super. Parkplatz für nur 12h 35.-!!
Reviewed September 04, 2014
6.7
Good
yeung from Hong Kong
Couple
Standard Room
Stayed 1 night in December 2012
交通方便”
早餐美味
這次旅程是我們的蜜月旅行, 在訂房前有在特別要求一欄提及, 想要一張大床, 雖然有按要求安排,但感覺接待處職員態度冷淡,而且安排的房間很嘈吵(房間各內園,是廚房後門,人聲推貨聲很嘈雜),有點失望。 房間衛生良好, 鄰近火車站(約10-15分鐘),能上網,不錯. 很喜歡這裡的早餐,很舒適.
Reviewed January 12, 2013
8.0
Excellent
WU from South Korea
Family with young children
Standard Room
Stayed 2 nights in August 2018
나쁘지않음”
나쁘지않음
Reviewed August 18, 2018
9.6
Exceptional
Mijeong from South Korea
Solo traveler
Standard Room
Stayed 2 nights in June 2018
토요일 저녁엔 자지 마세요”
클럽 소리가 너무 시끄러워요
Reviewed June 18, 2018
9.7
Exceptional
Changyun from South Korea
Couple
Design Room
Stayed 2 nights in November 2014
좋은 위치 깨끗한 시설”
접근성, 조식, 청결
루체른역이나 시내가 모두 걸어서 여행 다닐 만큼 가깝습니다, 방도 훌륭하고 청결합니다,
Reviewed December 01, 2014
9.7
Exceptional
HOZUN from South Korea
Couple
Stayed 2 nights in October 2011
모던하고 멋진 객실”
객실이 모던하고 깔끔합니다.
고풍스런 건물들 사이에 현대적인 건물에 들어선 호텔입니다. 객실 3면이 창으로 되어 있으며 마루바닥을 제외한 모든 것들이 화이트색상이어서 굉장히 모던하고 깔끔한 인상을 줍니다. 지나치게 미니멀하다란 인상까지 받습니다. 3면이 창으로 되어 있어서 커튼은 필수입니다. 루체른 시내가 크지 않은 관계로 주요 장소에 걸어서 갈 수 있습니다.
Reviewed October 27, 2011
7.7
Very good
Helena from China
Family with teens
Superior Room
Stayed 1 night in July 2015
性价比一般”
早餐
感觉一般,有点像3星的感觉,离火车站还是有点距离的,专门接待中国的旅游团
Reviewed August 30, 2015
9.0
Exceptional
MA from China
Couple
Standard Room
Stayed 1 night in October 2014
离火车站非常近,可以步行6分钟,环境不错的酒店”
房间大,免费水,床舒适,城市中心
房间大,免费水,床舒适,城市中心
Reviewed October 07, 2014
4.0
xueting from China
Couple
Superior Room
Stayed 2 nights in September 2014
Hotel Astoria”
员工服务不太好,下午三点还没有收拾好房间,早餐,只有面包和果汁,保洁员的大袋垃圾和脏床单每天都堆在走廊的地上,不好看也不卫生还影响走路影响心情
Reviewed September 28, 2014
9.7
Exceptional
XUE from China
Business traveler
Design Room
Stayed 1 night in December 2013
设计非常简约但不简单的现代风格酒店”
酒店房间面积在瑞士算很大了,卫生间超级大且干净,非常喜欢这种北欧风格的设计,简约但不简单,房间整体白色调,非常干净,也有免费的网络在房间内
非常喜欢北欧风格的设计,下次还会入住,唯一不好的就是房间里面没有热水壶,对于我们中国人来说不是很方便。 希望有改进,其他地方都非常完美
Reviewed December 21, 2013
6.0
SHU from Taiwan
Family with teens
Superior Room
Stayed 1 night in June 2016
地理位置不錯,但入住時有點吵,入住二晚第二天時下午2:30想回飯店但打掃尚未完成有點晚”
如果價格再親民點會更好
Reviewed June 14, 2016