Hotel Gem Park Ooty
Hotel Gem Park Ooty
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 Hotel Gem Park Ooty
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Excellent
Location
8.6
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What guests are saying:
It was good
Thambiah from Canada
Group
I stayed on March 9 for 2 days.location is excellent .staff are very experienced and cooperative.my family and kid enjoyed a lot.I can recommend this hotel for families .breakfast having lot of varieties.dinner also ok.
Madhu from India
Family with young children
Fantastic stay
Ramkumar from India
Family with young children
It was very comfortable & value for money. Our room was ready to occupy when we arrived their after seven hours journey from Bangaluru airport & it help us to relax some extra hours. Very friendly staff at all the departments. Especially Shekar at
Aruna from Sri Lanka
Couple
ok good
Ruangyot from Thailand
Family with young children
Nice experience, committed staff, excellent Hotel, full value for money as we booked thru agoda and got a good deal
K from India
Couple
Friendly staff, nice overall experience. Internet was on and off.
Thomas from India
Family with teens
Although the hotel is a little worn this adds to it's character. We were given a warm welcome by the staff who looked after us well.
Peter from United Kingdom
Family with teens
Excellent
From 81 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.5
Recommended by 88% of guests
Value for money7.8
Distance to city center3.0 Km
Location rating8.6
Nearest airportCoimbatore International Airport (CJB)
Distance to airport56.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

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8.5
Excellent
Room comfort & quality
Deluxe
Deluxe
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 double bed
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Suite
Suite
...
  • Room size: 20 m²/215 ft²
  • City view
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Deluxe Single
Deluxe Single
...
  • Shower
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Luxury Room [Half board]
Luxury Room [Half board]
...
  • Shower
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Luxury Room [Full board]
Luxury Room [Full board]
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  • Shower
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Luxury Room
Luxury Room
...
  • Shower
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Suite Luxury
Suite Luxury
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    More about Hotel Gem Park Ooty

    More about Hotel Gem Park Ooty

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (81)Booking.com Reviews (151)
    8.1
    /
    10
    Cleanliness8.0
    Facilities7.8
    Location8.6
    Room comfort and quality8.5
    Service8.2
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (81)

    Show reviews that mention 

    Showing 48 verified guest comments
    123
    8.4
    Excellent
    Stephen from United Kingdom
    Couple
    Deluxe
    Stayed 3 nights in December 2018
    Enjoyable Stay”
    We Had a lovely stay at this hotel. Good facilities and nice room. Spectacular view from our room. Would recommend.
    Reviewed January 14, 2019
    10.0
    Exceptional
    Imtiaz from India
    Family with young children
    Deluxe
    Stayed 5 nights in December 2018
    Gem park is a Gem in otty”
    Had a wonderful stay in ooty at Hotel Gem. Highly recommended for family as they look after all your requirements. A lot of facilities you can think of are available at Gem, Their breakfast is just too good with a very wide array of items, north/south Indian and english items. Just go for it without thinking too much.
    Reviewed December 23, 2018
    8.8
    Excellent
    maveen from Ireland
    Couple
    Deluxe
    Stayed 2 nights in October 2018
    Excellent”
    one of the best luxury hotel in Ooty.. good service, very good food and in the best location ..they even have a beautiful. .well maintained garden... fire place...kids play area etc... highly recommend...bit cold but got extra bancket
    Reviewed October 26, 2018
    8.8
    Excellent
    Anant
    Family with young children
    Deluxe
    Stayed 2 nights in October 2018
    Excellent”
    Service is not up to mark ROI is not good
    Reviewed October 17, 2018
    8.8
    Excellent
    Rama from India
    Family with young children
    Deluxe
    Stayed 2 nights in December 2017
    Great property in a great location”
    This is a great property in a great location!
    Reviewed August 12, 2018
    8.4
    Excellent
    Kiran from India
    Family with young children
    Deluxe
    Stayed 2 nights in August 2018
    Ooty sightseeing ”
    It's an old hotel.Little bit expensive. But staff and service were excellent. Good breakfast.
    Reviewed August 09, 2018
    5.2
    Rama from India
    Family with young children
    Deluxe
    Stayed 2 nights in July 2018
    Its not a place to stay if you are looking for good hospitality”
    I was disappointed with the way the staff dealt us. The staff is not decent enough to educate the customer when there is an issue with the hotel. The food served at the room dining was very cold and no proper answer was given when we probed. They forced us to vacate even we informed for an extended stay of 2 hours.
    Reviewed July 23, 2018
    4.8
    Sujit from India
    Family with young children
    Deluxe
    Stayed 2 nights in June 2018
    Star Like Hotel”
    The only good thing about this hotel was its beautiful garden that they maintained and a great place to click photos. The staff, when called in the morning (7 AM) before starting the trip informed us that the rooms were already ready and we can check-in (early) at 12 PM, when we reached the reception had no clue and mentioned that the rooms are not ready and inspite of letting them know they insisted that we go elsewhere and come back in an hour or so. No complimentary drinks were served. Was served only to few that they chose to serve to. The rooms were sub-par for a 4 star hotel. I have visited Marriott, Trident and many other resorts in the last two years and Gem Park is not in the same league. The walls of the room were water logged and soaked, the tables lost it's color and shine, the bathroom had bad smell, the bed was not of the same quality we had seen in other star hotels. Too costly for what this hotel offers.
    Reviewed June 18, 2018
    9.2
    Exceptional
    Thirunavukkarasu from Singapore
    Couple
    Deluxe
    Stayed 2 nights in June 2018
    Nice stay , ”
    Can keep medical facility for emergency
    Reviewed June 14, 2018
    3.2
    Rameshkumara from Australia
    Couple
    Deluxe
    Stayed 1 night in April 2018
    Dirty tap water”
    The tap water is filthy. Please stay away from the hotel!!!!!
    Reviewed May 02, 2018
    9.6
    Exceptional
    Gopala from India
    Family with young children
    Deluxe
    Stayed 2 nights in January 2018
    Excellent place to Stay...”
    We as a family really enjoyed the place and the ambiance is awesome which gives us a pleasant stay in the hotel.
    Reviewed April 02, 2018
    7.6
    Very good
    Mohamed from Canada
    Family with young children
    Deluxe
    Stayed 1 night in March 2018
    Very good”
    Good and Bad experience. First of all, hotel location , food and staff were amazing. Upsetting part was, there is no interconnected rooms that i was promised when I booked 2 rooms. Otherwise I asked for 1 room with extra bed. It cost me room price x 2 times. There was renovation going on so had a few minutes blackout plus Toilet flush works sometime and doesn’t work sometime. Otherwise Gem Park was a fantantic Hotel for a family
    Reviewed March 14, 2018
    8.4
    Excellent
    Aravinthan from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in February 2018
    Family friendly”
    Very clean. The hot water bath is really hot and the water pressure is excellent.
    Reviewed February 26, 2018
    10.0
    Exceptional
    Mogan from India
    Family with young children
    Deluxe
    Stayed 2 nights in December 2017
    Good Hotel”
    Excellent place to stay with Family and view is excellent. Staff is very kind and helpful. Breakfast is very tasty
    Reviewed January 16, 2018
    6.4
    Good
    Balamurugan from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in November 2017
    good”
    good
    Reviewed January 15, 2018
    4.8
    Surendra from India
    Couple
    Deluxe
    Stayed 2 nights in January 2018
    Poor policy of cleaning”
    I am very disappointed due to the policy of hotel of surprise cleaning. the rooms are cleaned up without asking or taking guest permission. Such thing i dont have seen in the whole world. Hotel should respect the privacy of guest.
    Reviewed January 13, 2018
    9.2
    Exceptional
    SABITRA from India
    Family with young children
    Deluxe
    Stayed 3 nights in December 2017
    Pleasant Experience”
    View from room is good, buffet breakfast and dinner was good too, although a few non spicy items for my kid would have been welcome. Kids play area was well equipped. Hotel is clean and staff is courteous , in all a very pleasant experience. One suggestion :The time they took to check me in was at least 15 minutes, if not more (they were filling up the meal coupons for my MAP plan etc.) , I believe these should be completed beforehand thus reducing the wait time and adding to the guest's experience.
    Reviewed January 05, 2018
    9.2
    Exceptional
    Rajiv from India
    Family with young children
    Deluxe
    Stayed 2 nights in September 2017
    Comfortable hotel”
    Hotel Gem Park is situated centrally in Ooty. The hotel is well laid out with comfortable rooms. Overall a good stay.
    Reviewed September 26, 2017
    8.4
    Excellent
    Abdul from India
    Couple
    Deluxe
    Stayed 1 night in July 2017
    Excellent”
    im frequent traveler to ooty, and i must say this Hotel is one of the best in town, Good Service, Comfortable rooms, and above all is marvelous view...
    Reviewed July 18, 2017
    8.0
    Excellent
    Dinesh from Malaysia
    Family with teens
    Deluxe
    Stayed 3 nights in June 2017
    Very good”
    Wifi connection should be improved.....otherwise a very good place to stay.....
    Reviewed July 03, 2017
    123
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    Hotel Gem Park Ooty
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    • Excellent location
    • Charing Cross Bus Stop is within 1.21 km