Hotel Grand Star
Hotel Grand Star
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Standard Double or Twin Room - Guestroom Hotel Grand Star
Standard Double or Twin Room - Guestroom
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Interior view Hotel Grand Star
Interior view
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Interior view Hotel Grand Star
Interior view
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Swimming pool Hotel Grand Star
Swimming pool
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See map Hotel Grand Star
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Very good
Location
7.9
See all 39 photos Hotel Grand Star
See all 39 photos
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What guests are saying:
good hotel but the wifi very poor every time disconnect
Wajdi from Saudi Arabia
Business traveler
my stay in this hotel was nice. very clean room with good design. The breakfast was great.
Hassan from Saudi Arabia
Solo traveler
Service quality at reception is not good. Clean room, good breakfast.
Huy from Vietnam
Business traveler
Very well trained staff with knowledge on their hotel features. Nice location and comfy area to stay with
Josephine
Business traveler
very well trained staff with knowledge on their hotel features. nice location and comfy area to stay with
Josephine
Business traveler
Very well trained staff with knowledge on their hotel features. Nice location and comfy area to stay with
Josephine
Business traveler
Very well trained staff with knowledge on their hotel features. Nice location and comfy area to stay with
Josephine
Business traveler

Hotel Grand Star

Very good location
- 2 kilometers from city center
- What's nearby?
Good
From 202 reviewsSee what guests said
6.4
/
10
Value for money6.4
Distance to city center0.1 km
Location rating7.9
Nearest airportAtatürk International Airport (IST)
Distance to airport15.5 km
  • 310 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Budget Room
Budget Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds and 1 double ...
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Suite
Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Double or Twin Room
Standard Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Connection Family Room
Connection Family Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 2 double ...
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Connection Room With Sea View
Connection Room With Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 single bed and 2 double b...
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Superior Triple Room
Superior Triple Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 double b...
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Superior Double Room or Twin Room with Sea View
Superior Double Room or Twin Room with Sea View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Executive Apartment
Executive Apartment
...
  • Room size: 200 m²/2153 ft²
  • Balcony/terrace
  • 3 single beds and 5 double ...
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Single Superior
Single Superior
...
  • Bathtub
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More about Hotel Grand Star

More about Hotel Grand Star

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (202)Booking.com Reviews (1298)
Cleanliness6.3
Facilities4.9
Location7.9
Room comfort and quality6.8
Service5.8
Value for money6.4
Provided by verified guests of Agoda
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Budget Room
Connection Family Room
Connection Room With Sea View
Standard Double or Twin Room
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Showing 176 verified guest comments
12345
2.0
Samer from Saudi Arabia
Couple
DOUBLE STANDARD - BED AND BREAKFAST
Stayed 2 nights in October 2018
DONT WASTE YOUR MONEY HERE ”
The worst hotel I’ve ever been in. AC is not working. Workers don’t want to help. You’ll not be able to cancel your reservation. Believe me you don’t want to wast your money for such garbage
Reviewed October 18, 2018
2.0
khaled from Saudi Arabia
Group
Superior Triple Room
Stayed 5 nights in September 2018
I couldn’t cancel my reservation at all”
They don’t allow to cancel your reservation and this place shouldn’t called A Hotel !
Reviewed September 23, 2018
4.8
Muhammed from Pakistan
Family with young children
Connection Room With Sea View
Stayed 4 nights in September 2018
air-condition not working during whole stay ”
hotel not as per seen in pictures standard is not 4 star staff is rude , not cooperating toilet have bad smell always after cleaning also. in our room sofa is broken . refrigerator not working
Reviewed September 18, 2018
3.6
Mohsen from Saudi Arabia
Business traveler
Superior Double Room or Twin Room with Sea View
Stayed 2 nights in August 2018
Really that hotel now very bad and all staff not supporting customers. A/C not working fine totally”
There is no one to escalate any issue and reception staff not professional. So that Hotel added to black list
Reviewed August 30, 2018
3.6
Fuad from Turkey
Family with teens
Superior Triple Room
Stayed 1 night in August 2018
Very bad”
The air condition is very bad
Reviewed August 21, 2018
8.4
Excellent
hammad from Saudi Arabia
Solo traveler
Budget Room
Stayed 2 nights in April 2018
good”
good
Reviewed July 19, 2018
8.0
Excellent
Vadivel from Sri Lanka
Solo traveler
Standard Double or Twin Room
Stayed 3 nights in July 2018
Good”
Good
Reviewed July 15, 2018
2.0
Muhammad from Pakistan
Couple
Budget Room
Stayed 3 nights in June 2018
Worst experience. Worst customer service”
I booked room from agoda with CITY VIEW but when i arrived the hotel they treated us as we were staying for free. Reception staff was very rude and they gave us a very small room in the basement which was -3 floor down and atmosphere there was very damp. They told us that bookings made through agoda are only in basement with no window as they give comission to agoda and told us to talk to agoda. We tried calling agoda several times but after holding for 10 to 12 minutes every time call was disconnected. As the booking was non refundable we stayed there Worst experience
Reviewed July 02, 2018
8.4
Excellent
Vadivel from Sri Lanka
Solo traveler
Budget Room
Stayed 5 nights in June 2018
Good ”
Good
Reviewed June 15, 2018
9.2
Exceptional
Vadivel from Sri Lanka
Solo traveler
Standard Double or Twin Room
Stayed 1 night in June 2018
Good ”
Good
Reviewed June 12, 2018
2.0
Faris from Jordan
Group
Budget Room
Stayed 4 nights in May 2018
The worst hotel ever, rude staff bad service, bad rooms there is a bad smell in the rooms .”
I asked for cancellation but you didn’t replay I couldn’t stay more than one day , my booking was 4 nights , your customer service the worst ever , when I called you you said use the application, when I tried to cancel from the application you requested to call your customer service, is it a circle !! If you couldn’t help your customer improve your service! Finally I don’t recommend to use your application also I don’t recommend this hotel at all .
Reviewed May 16, 2018
7.6
Very good
HUSSAIN from Saudi Arabia
Family with young children
Connection Room With Sea View
Stayed 4 nights in April 2018
good location”
nice place and good servies
Reviewed April 23, 2018
4.8
Hussain
Business traveler
Standard Double or Twin Room
Stayed 1 night in December 2017
good hotel with bad workers”
the only hotel i've seen in my life that they have the worst service for breakfast buffet , they say by 10 it ends but whatever finish by 8 they dont refill it , also they start removing plates by 9 , there are no customer service at all , while the only good thing is the reception .
Reviewed December 13, 2017
6.8
Good
Aiman from Oman
Group
Budget Room
Stayed 7 nights in November 2017
Good location. Bad services”
The location is beautiful and wonderful. But the employees do not serve the customer properly, they do not carry the bags and do not smile and murmur words we do not understand as anger
Reviewed November 20, 2017
2.0
Moiz from Pakistan
Solo traveler
Standard Double or Twin Room
Stayed 1 night in November 2017
Acceptable”
It was horrific
Reviewed November 10, 2017
2.0
asma from Bahrain
Group
Connection Family Room
Stayed 8 nights in October 2017
Acceptable”
The check in was very difficult it took more than an hour just to check our reservation, and the receptionist guy wasn't a polite he was screaming to another guest so my impact was very bad. my booking was connected room and i didnt get this they gave me two seperated rooms, they never change the bed sheets and towels even when i asked them too, im very disappointed about it and i don't know how it's rated four stars while it doesn't deserve even two stars or one. I strongly don't recommend anyone to book this hotel they also have rooms in the basement so that if there is room is with the know if you or with no windows and for the breakfast it Limited options the Turkish cheese. Eggs salad's coffee and the timing for the breakfast was better but it was since 730 till 10 AM so we had no time for the breakfast not every day
Reviewed October 23, 2017
2.8
Haroon from Kuwait
Couple
Budget Room
Stayed 3 nights in October 2017
Agoda details r not true ., all amenities are fake”
What u shown , its fake ...rude staff .,rooms are in basement . Lost t confidence about agoda .... very poor details
Reviewed October 17, 2017
3.2
khololoud from Kuwait
Family with teens
Connection Family Room
Stayed 1 night in September 2017
Bad”
Every thing
Reviewed September 22, 2017
4.4
Ahtesham from Pakistan
Family with young children
Standard Double or Twin Room
Stayed 2 nights in September 2017
Most pathetic hotel I have ever stayed ”
Highly unprofessional, lazy, and carefree staff. No services in room even water bottle and glass. Room carpet dirty and bedding having stains. Wi-Fi inoperative. Pool inoperative. If you want to drink water or coffee, bring your own cups. Room service call never responded. Luggage locker not available. If you have evening flight there is no place to sit. Could not sit in the restaurant as its only allowed when you buy an expensive food. Undoubtedly the most pathetic hotel I have ever stayed.
Reviewed September 10, 2017
8.8
Excellent
youngchoung from South Korea
Solo traveler
Standard Double or Twin Room
Stayed 1 night in March 2017
good value to price”
good staff and breakfast, in one word good value to price
Reviewed March 16, 2017
12345
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