Hotel Ilunion Merida Palace
Hotel Ilunion Merida Palace
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Double - Room plan Hotel Ilunion Merida Palace
Double - Room plan
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Lobby Hotel Ilunion Merida Palace
Lobby
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Lobby Hotel Ilunion Merida Palace
Lobby
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Swimming pool [outdoor] Hotel Ilunion Merida Palace
Swimming pool [outdoor]
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Exceptional
Location
9.7
See all 29 photos Hotel Ilunion Merida Palace
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Excellent
From 70 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 90% of guests
Value for money8.2
Distance to city center0.0 km
Location rating9.7
  • 600 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 2 single beds and 1 king be...
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Double
Double
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Triple
Triple
...
  • Room size: 30 m²/323 ft²
  • City view
  • 3 single beds
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Junior Suite - Single Use
Junior Suite - Single Use
...
  • Balcony/terrace
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JUNIOR SUITE SUPERIOR - ROOM ONLY
JUNIOR SUITE SUPERIOR - ROOM ONLY
...
  • Balcony/terrace
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Single room - Economy
Single room - Economy
...
  • Balcony/terrace
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Double Room - Single Use
Double Room - Single Use
...
  • Balcony/terrace
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Twin/Double room - Single use
Twin/Double room - Single use
...
  • Balcony/terrace
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Family Room Standard
Family Room Standard
...
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    JUNIOR SUITE SUPERIOR - BED AND BREAKFAST
    JUNIOR SUITE SUPERIOR - BED AND BREAKFAST
    ...
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      More about Hotel Ilunion Merida Palace

      More about Hotel Ilunion Merida Palace

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      Real reviews from real guests

      Agoda Reviews (70)Booking.com Reviews (2747)
      8.6
      /
      10
      Cleanliness8.9
      Facilities8.2
      Location9.7
      Room comfort and quality8.3
      Service8.7
      Value for money8.2
      Provided by verified guests of Agoda
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      Showing 54 verified guest comments
      123
      5.2
      Oded from Israel
      Couple
      Double
      Stayed 1 night in September 2018
      A reasonable 3 start hotel. Nothing more, Nothing Less”
      A Run down overpriced hotel. Good: Nice building, super Location in the centre of town. Bad: Rooms in need of a urgent make up. Service is extremely slow. Breakfast is very disappointing without proper choice. Swimming pool of the roof is the size of a medium Jacuzzi.
      Reviewed September 23, 2018
      Dear customer, first of all thank you very much for answering the evaluation questionnaire of our establishment. We greatly regret that your stay has not met your expectations. We will be happy to meet you again at our Hotel. I take this opportunity to send a cordial greeting. José María Valadés (Director Hotel Ilunion Mérida Palace).
      Responded October 17, 2018
      Hotel Ilunion Merida Palace
      9.2
      Exceptional
      Carol
      Couple
      Double
      Stayed 2 nights in August 2018
      Exceptional”
      Parking - although request for car was made according to their requirements it took an extra 30 minutes.
      Reviewed August 21, 2018
      Dear Customer, Thank you for assessing your stay at our hotel. We inform you that the hotel does not have its own parking since the building in which it is is a palace of the sixteenth century. To solve the problems caused by this point to our customers we have a public parking and a car park service that is responsible for moving the vehicle. We hope to welcome you again. Best regards, José María Valadés (Director ILUNION Mérida Palace)
      Responded September 05, 2018
      Hotel Ilunion Merida Palace
      9.2
      Exceptional
      Laura from Canada
      Couple
      Double
      Stayed 2 nights in October 2016
      A wonderful choice for a romantic trip”
      Pros: central, safe, historic building Cons: bells in the square every 15 minutes 8 am to midnight - added to the ambience, but hard to sleep in!
      Reviewed October 22, 2016
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      Thomas from United Kingdom
      Couple
      Double
      Stayed 1 night in October 2016
      One night in Merida”
      A most beautiful hotel right in the main square Of the ancient city of Merida.
      Reviewed October 14, 2016
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      4.7
      sandra from United States
      Couple
      Double
      Stayed 1 night in March 2015
      No wifi in rooms”
      Location location location
      Reviewed March 17, 2015
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      9.0
      Exceptional
      charles from United Kingdom
      Business traveler
      Double
      Stayed 1 night in January 2015
      Nice hotel but not 5* in the real world ”
      Character, location, comfort
      Telephones didnt work on the day i was there. Wifi was so-so. Condiments were served in sachets at all meals. Food was only ok . All China and glass in the restaurant was second hand and chipped. . Staff were lovely though . Overall these are minor complaints. I would recommend .
      Reviewed January 28, 2015
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      9.0
      Exceptional
      JONGHUN from South Korea
      Business traveler
      Double
      Stayed 1 night in September 2014
      great place”
      nice view ,great place, clean room
      There are nice view and really I d like to visit again.
      Reviewed October 03, 2014
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      9.7
      Exceptional
      Linda from United Kingdom
      Couple
      Double
      Stayed 2 nights in October 2013
      Fantastic weekend away”
      The location was perfect, the staff were helpful and friendly, the room was large and clean.
      We really enjoyed our stay in Merida and picked the perfect hotel, central for all the wonderful sites, the staff were competent and helpful. Our room was large with a surprisingly big bathroom, we will definitely recommend this hotel to family and friends and be going back ourselves.
      Reviewed October 09, 2013
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      9.3
      Exceptional
      John from United Kingdom
      Couple
      Double
      Stayed 2 nights in May 2013
      very pleasant”
      nice room, good location, good value
      Reviewed May 19, 2013
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      Suhas from India
      Family with teens
      Double
      Stayed 1 night in December 2012
      Excellent location, good value for money”
      location, location, location!
      A very well-situated hotel, walking distance from pretty much everything you would want to see in Merida. Highly recommended.
      Reviewed January 05, 2013
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      Jennifer from United Kingdom
      Group
      Double
      Stayed 4 nights in September 2012
      lovely hotel and friendly and helpful staff”
      lovely pool on roof top terrace with views over town.
      Staff were welcoming and helpful. The room was lovely and cleaned to a high standard. It was a quiet location and cleaners were unobtrusive.
      Reviewed September 27, 2012
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      8.7
      Excellent
      Jack from United Kingdom
      Solo traveler
      Double
      Stayed 2 nights in August 2012
      Great hotel in the centre of Merida”
      Big spacious room, pool on the roof
      The hotel is really nice from the outside and in. The staff friendly, the room was big and very clean. I'd definitely stay here again when back in Merida.
      Reviewed August 11, 2012
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      9.7
      Exceptional
      Valerie from United Kingdom
      Couple
      Double
      Stayed 1 night in July 2012
      A lovely hotel and very good value”
      Excellent location, good breakfast and service
      We would definitely stay at Merida Palace again when visiting Merida, which is a delightful town with interesting history and nice shops.
      Reviewed July 06, 2012
      Dear guest, thank you for filling the quality questionnaire and for choosing our Hotel in your stay in Mérida. We are very pleased to welcome you again in your next visit to Mérida. Yours faithfully. José María Valadés (Hotel Ilunion Mérida Palace Manager)
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      MICHIKO from Spain
      Couple
      Double
      Stayed 1 night in April 2018
      Elegante!”
      La habitación muy grande y la vista a la plaza.
      Reviewed April 15, 2018
      Estimado Michiko, muchas gracias por valorar su estancia en nuestro hotel. Si decide volver por nuestra ciudad estaremos encantados de volver a recibirle. Atentamente, José Mª Valadés (Director Ilunion Mérida Palace)
      Responded April 29, 2018
      Hotel Ilunion Merida Palace
      6.0
      Azahar from Spain
      Couple
      Double
      Stayed 1 night in April 2017
      Un poco decepcionante ”
      Está muy bien ubicado, pero es lo único bueno que tiene. Da pena ver cómo un edificio con tanta historia se ha rehabilitado con tan poco gusto. El personal antipático, las habitaciones fatal insonorizadas, un ruido horrible a todos horas por el personal de limpieza y una estética bastante hortera.
      Reviewed April 17, 2017
      Estimado cliente, Le agradecemos que haya dedicado unos minutos de su tiempo a rellenar la encuesta. Lamentamos que su estancia no haya cumplido sus expectativas y tomaremos las medidas necesarias para mejorar en la medida de lo posible los aspectos que nos detalla. Saludos cordiales, D. José María Valadés Pacheco (Director Ilunion Mérida Palace)
      Responded July 05, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      Ana from Spain
      Couple
      Double
      Stayed 2 nights in January 2017
      Preciosa decoracion y ubicacion perfecta”
      La ubicacion del hotel es perfecta e impresiona su decoracion y estilo del edificio. Una muy buena eleccion para pasar unos dias en Merida!
      Reviewed January 27, 2017
      Estimada Ana, Ante todo agradecerle que haya dedicado unos minutos de su tiempo a valorar su estancia en nuestro hotel. Nos produce una gran satisfacción saber que el hotel ha cumplido al 100% sus expectativas y esperamos recibirle nuevamente. Saludos cordiales D. José María Valadés (Director Ilunion Mérida Palace)
      Responded July 05, 2017
      Hotel Ilunion Merida Palace
      8.8
      Excellent
      Elena from Spain
      Couple
      Double
      Stayed 1 night in December 2016
      Estupendo hotel”
      Se encuentra en medio de Mérida, alrededor interesantes bares y restaurantes para comer. Los atractivos turísticos a una caminata. Recomendable hotel
      Reviewed January 07, 2017
      Estimada Elena, Ante todo darle las gracias por el tiempo empleado en valorar su estancia en nuestro hotel. Nos alegra enormemente que el hotel haya cumplido sus expectativas y le esperamos de nuevo. Saludos cordiales, D. José María Valadés (Director Ilunion Mérida Palace)
      Responded July 05, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      María from Spain
      Couple
      Double
      Stayed 1 night in November 2016
      Satisfecha ”
      Por poner un pero, las ventanas tenían que ser de doble acristalamiento, los ruidos exteriores, se acoplan muy fácilmente.
      Reviewed November 10, 2016
      Estimado cliente, en primer lugar muchas gracias por responder al cuestionario de calidad de nuestro establecimiento. Valoramos en gran medida sus comentarios. Por nuestra parte, estaremos encantados de poder volver a recibirle de nuevo en nuestro Hotel. Aprovecho la ocasión para enviarle un cordial saludo. José María Valadés (Director Hotel Ilunion Mérida Palace).
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      6.4
      Good
      CARLOS from Spain
      Couple
      Double
      Stayed 1 night in October 2016
      Vistas a un paredón”
      Un hotel de 5 estrellas debería advertir que tiene habitaciones cuya única vista es un paredón a 1 metro. Hasta los más modestos hostales te ofrecen información sobre habitaciones con balcón /ventana o interior/exterior o vista a la playa/jardin, etc. Así no te asustas cuando abres la ventana en un hotel de 5 estrellas y ves un paredón, como me pasó en la habitación num 102. No me ofrecieron alternativa al indicsrselo. Solo pido información a la hora de reservar este tipo de habitaciones singulares con una caracteristica tan desfavorable.
      Reviewed October 20, 2016
      Estimado cliente, en primer lugar muchas gracias por responder al cuestionario de calidad de nuestro establecimiento. Valoramos en gran medida sus comentarios. Por nuestra parte, estaremos encantados de poder volver a recibirle de nuevo en nuestro Hotel. Aprovecho la ocasión para enviarle un cordial saludo. José María Valadés (Director Hotel Ilunion Mérida Palace).
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      10.0
      Exceptional
      luisa from Spain
      Couple
      Double
      Stayed 1 night in October 2016
      Todo excelente”
      La ubicación,el personal,la limpieza,etc.... excepcional
      Reviewed October 07, 2016
      Estimado cliente, en primer lugar muchas gracias por responder al cuestionario de calidad de nuestro establecimiento. Valoramos en gran medida sus comentarios. Por nuestra parte, estaremos encantados de poder volver a recibirle de nuevo en nuestro Hotel. Aprovecho la ocasión para enviarle un cordial saludo. José María Valadés (Director Hotel Ilunion Mérida Palace).
      Responded July 11, 2017
      Hotel Ilunion Merida Palace
      123
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