Hotel Jen Hong Kong
Hotel Jen Hong Kong
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 Hotel Jen Hong Kong
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Lobby Hotel Jen Hong Kong
Lobby
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Lobby Hotel Jen Hong Kong
Lobby
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Interior view Hotel Jen Hong Kong
Interior view
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Very good
Location
7.5
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What guests are saying:
Value for money
jane from Singapore
Business traveler
we stayed there for 1 day and right from the lobby staff were amazing. check in was processed fast. hotel room was ok. just one thing i want the hotel to improve, hope they can have more variety of food for bfast. but all in all its a great hotel.
James from Philippines
Family with young children
Great service
Caroline from Philippines
Couple
The staff at the hotel were fabulous, so helpful and friendly. The location is great, very convenient.
Joanna from United Kingdom
Group
Near to HKU MTR
Khoo from Malaysia
Solo traveler
Nice clean hotel with friendly service. Everything is good except for the shower, which is similar to gym shower, and some people may not like it for lack of privacy
Lee from Singapore
Group
Great hotel, great location, great stay
Marie-Louise from United Kingdom
Couple
High quality with reasonable price
Carrie from Taiwan
Couple
Excellent
From 1606 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.7
Recommended by 92% of guests
Value for money8.1
Distance to city center1 km
Location rating7.5
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport21.4 km
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.4
Excellent
Room comfort & quality
14 travelers are looking at this property right nowBook now before it's too late!
Club Harbour View
Club Harbour View
...
  • Room size: 24 m²/258 ft²
  • Harbor view
  • 2 single beds
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Deluxe City View Room
Deluxe City View Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Club King Suite
Club King Suite
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
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Club Room
Club Room
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Deluxe Twin Room with Harbour View
Deluxe Twin Room with Harbour View
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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Deluxe Queen Room with Harbour View
Deluxe Queen Room with Harbour View
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
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Superior Twin
Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Superior Queen
Superior Queen
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Superior Room
Superior Room
...
  • Shower and bathtub
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Double Single Use Club
Double Single Use Club
...
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    More about Hotel Jen Hong Kong

    More about Hotel Jen Hong Kong

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Treasure Lake Seafood Restaurant (Yip Cheong Building)
    60 m Chinese, Seafood
    Hey Hey Kitchen
    100 m Chinese, Seafood
    Ying Kee Roasted Meat Restaurant
    120 m Chinese, Steakhouse
    Asian cuisine
    Asian cuisine
    Victoria Harbour Restaurant
    230 m Asian, Chinese, Seafood
    Centre Street Kitchen
    800 m Asian, Cafe, Chinese
    The Grand Buffet
    1.0 km Asian, Chinese, Japanese
    Japanese cuisine
    Japanese cuisine
    Ramen Jo
    100 m Japanese
    Woo Tung Yakiniku Dining Bar (Sheung Wan)
    1.7 km Japanese
    Tenshu Tempura & Sashimi Restaurant
    1.9 km Japanese

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1606)Booking.com Reviews (885)
    8.0
    /
    10
    Cleanliness8.7
    Facilities8.0
    Location7.5
    Room comfort and quality8.4
    Service8.3
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (1606)

    Show reviews that mention 

    Showing 1384 verified guest comments
    12345
    8.4
    Excellent
    Ho from Singapore
    Group
    Stayed 1 night in January 2019
    Great Location”
    Fantastic location with the MTR entrance barely metres away and lots of eating places within easy walking distance. Staff very friendly, attentive and helpful. Rooms of reasonable size and quite clean though the mattress was a little lumpy. Only slight irritation was the perpetually damp shower curtain which gave off an unpleasant and peculiar smell. Though airport taxis and limousine transfers can be arranged , it would have been a big plus if Airport transfers by coach was available. For some reason, this was unavailable. Overall, a value for money hotel which should suit most travellers.
    Reviewed January 09, 2019
    Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
    Responded January 10, 2019
    Hotel Jen Hong Kong
    8.8
    Excellent
    CHAN from Singapore
    Family with young children
    Stayed 3 nights in November 2018
    Good location in not-so-touristy place”
    A good hotel to explore the not-so-touristy urban HK. Walking distance to MTR. Plenty of local eateries and convenience shops around hotel. Great experience if you wish to see and feel how the locals live.
    Reviewed November 20, 2018
    Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future. – Jen
    Responded November 22, 2018
    Hotel Jen Hong Kong
    9.6
    Exceptional
    Swee from Singapore
    Family with young children
    Stayed 6 nights in December 2018
    Very cosy hotel with excellent customer service!”
    We had a very pleasant stay and we really like this hotel as it's very near to HKU MTR and the customer service rendered to us is just awesome!
    Reviewed December 31, 2018
    Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
    Responded January 08, 2019
    Hotel Jen Hong Kong
    10.0
    Exceptional
    Victor from Singapore
    Solo traveler
    Stayed 2 nights in April 2018
    Excellent! ”
    Hotel Jen is one of the best hotels that I have ever stayed in my life. The location is good. A lot of local good eateries around. Room is comfortable and I managed to rest well in the hotel after my long trip in another country.
    Reviewed May 10, 2018
    Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
    Responded May 18, 2018
    Hotel Jen Hong Kong
    7.2
    Very good
    Andrea from Hong Kong
    Couple
    Stayed 3 nights in April 2018
    Clean and nice fit out”
    I booked this for my parents. Nice hotel in Western District, away from the hustle and bustle of Central District but still close enough to the action (2 MTR stations away and walkable distance to many restaurants/districts). The room fit out is nice and the room is clean. The section between the bed area and the front door is converted into the bathroom using a moveable wall panel. Someone outside of the room won't be able to access the bedroom without walking through the bathroom when it is in use (probably not the best for non-couples). Hospitality was good but nothing notable.
    Reviewed January 07, 2019
    Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you and your family had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
    Responded January 10, 2019
    Hotel Jen Hong Kong
    7.6
    Very good
    Steven from Hong Kong
    Couple
    Stayed 1 night in April 2018
    Very good”
    Good for the price and satisfied with the service
    Reviewed January 17, 2019
    Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
    Responded January 21, 2019
    Hotel Jen Hong Kong
    8.0
    Excellent
    Alex from United States
    Solo traveler
    Stayed 2 nights in October 2018
    Very good”
    Comfortable hotel, spacious room considering that in HK space is limited, extremely well priced. The staff were helpful and friendly. Location is great - very convenient with plenty of transportation options with the MTR - HKU station just outside the hotel. Sadly I did not have time to check out the gym and pool, but given everything else, I am sure they add to the value of the hotel.
    Reviewed October 14, 2018
    Thank you very much for staying with us and your compliments on our prime location, room and services. We hope to welcome you back and to delight you again in the near future. – Jen
    Responded October 16, 2018
    Hotel Jen Hong Kong
    8.0
    Excellent
    Maria from Australia
    Family with young children
    Stayed 7 nights in September 2018
    Our time in Hotel Jen”
    The hotel was good for our stay while exploring Hong Kong. It was conveniently located near the metro station and only 3 stops from Central (the main metro station). The staff was very accommodating and willing to help. The shuttle service they offer is very reliable and convenient. Very clean and allowed us to check out at 12pm, which was very handy for us as our plane back was in the evening.
    Reviewed October 07, 2018
    We are delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
    Responded October 10, 2018
    Hotel Jen Hong Kong
    6.4
    Good
    Chee from Malaysia
    Solo traveler
    Stayed 4 nights in August 2018
    Nice hotel but too expensive”
    Other than the pool and gym, I think it's more economical to stay at Ibis Sheung Wan as the condition is pretty much similar. I expected a lot more for the price they are charing and especially being under the Shangrila umbrella
    Reviewed August 26, 2018
    Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
    Responded August 29, 2018
    Hotel Jen Hong Kong
    8.8
    Excellent
    Tianting from Hong Kong
    Couple
    Stayed 3 nights in March 2018
    Cozy place”
    Small but cozy place. Free shuttle bus and free hot tea at the hotel reception are good. Convenient neighbourhood and close to everything. Brand under Shangri-La so the management is ok.
    Reviewed November 14, 2018
    Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
    Responded November 16, 2018
    Hotel Jen Hong Kong
    10.0
    Exceptional
    Hsiao from Taiwan
    Solo traveler
    Stayed 2 nights in June 2017
    Very well-trained staff! ”
    I was very impressed by the service provided by Hotel Jen' staff, who were attentive to customer's needs. Also, they were willing to do their best to solve your problems during your stay (I needed to print out more than 100 copies of materials for a conference, and the staff in the business center was extremely helpful). In addition, the Malaysian restaurant in the hotel is highly recommended to anyone who's keen on the cuisine in SE Asia. The location is suitable to guests who would like to get rid of tourists in touristy areas in HK (e.g. Causeway Bay). I'd love to stay at this hotel again.
    Reviewed July 06, 2017
    We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our restaurant, prime location and the services provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
    Responded August 21, 2017
    Hotel Jen Hong Kong
    10.0
    Exceptional
    LIM from Singapore
    Family with young children
    Stayed 3 nights in May 2017
    good location with great staffs”
    the staffs were very friendly, they even upgraded my room to a bigger room when they know im having a small child with me. the hotel even provided free shuttle service to disneyland (only on some days) location is great. there are alot of foods jist right opposite the hotel. its just a 5 mins walk away from the nearest 'train' room are big and spacious. the amenities and bed were clean and well maintained
    Reviewed June 01, 2017
    9.2
    Exceptional
    VB from Malaysia
    Couple
    Stayed 1 night in December 2016
    Nice hotel, Good Location and Value for Money”
    Clean, nice and decent hotel with lots of eateries and convenient stores around. Good location with MTR entrance just next to it. Only few stations away from the busy central and happening entertainment districts. The hotel also provides free shuttle bus transfer to/from Airport Express Hong Kong Station.
    Reviewed December 13, 2016
    9.7
    Exceptional
    Teresa from Singapore
    Couple
    Stayed 4 nights in February 2015
    one of the best hotels I ever had in HK”
    Accessible, superb staff service, nice room
    Hotel is very accessible as it's located right beside a MTR station. Staff (reception and room keeping) are all very friendly and professional. Would especially like to compliment reception staff Daniel for his great service and patience. thank you! Hotel rooms are clean and well maintained. Unlike some hotels, Hotel Jen has rooms that look exactly as shown in the website photos. A very comfortable stay I had.
    Reviewed February 23, 2015
    8.0
    Excellent
    Torben from Germany
    Business traveler
    Stayed 2 nights in June 2014
    as usual”
    Staff, staff, staff
    As usual it was a comfortable stay. The staff is making the stay special and pay great attention to detail. Only a ultra noisy group of mainland-chinese turned the place into a mad-house for a few hours.
    Reviewed August 30, 2014
    10.0
    Exceptional
    Lo from Taiwan
    Group
    Stayed 2 nights in June 2014
    Great value for money!”
    Small but compact and clean rooms, great location!
    Tram station is only a three minute walk away and gets u to the harbor for ferry and central metro station. Great vies from hotel room. The staff was extremely helpful and friendly. Great value for business hotel in Hong Kong!
    Reviewed August 19, 2014
    8.7
    Excellent
    Joon from Malaysia
    Business traveler
    Stayed 4 nights in June 2014
    Overall another very pleasant stay...”
    1) Great staff, 2) Good accessibility to public transport, 3) Nice restaurants serving local food near hotel.
    It was a wonderful stay. Room was cosy, comfortable and clean. Staff were friendly, helpful and courteous. Breakfast was decent. Free shuttle bus to HK Station, public buses and trams made it all up for lack of MTR service which is under construction.
    Reviewed June 12, 2014
    8.7
    Excellent
    Vernon from Singapore
    Family with teens
    Stayed 2 nights in March 2014
    Cosy Hotel that is well-connected to transport”
    cosy, friendly, good local food nearby
    This hotel is a good choice for a stay in a more suburban , quieter part of Hong Kong Island. Staff are attentive and speak good Cantonese, English, Japanese and Mandarin. Surrounded by supermarkets and many local eateries and even a wet market complex. Hotel has a good shuttle bus service to Hong Kong MTR Station and good wireless internet in the room.
    Reviewed April 16, 2014
    9.7
    Exceptional
    Amy from Australia
    Couple
    Stayed 4 nights in March 2014
    Great value. 5 start at 4 star prices ”
    Staff, quality of rooms, food
    My boyfriend and i stayed at traders for 4 nights. We had a traders club room on level 24. Which gave us access to the traders club on level 28. If you have the option book this. It will give you complimentary breakfast, snacks & beverages all day and canapés & beverages(inc alcohol) for "happy hour" 5:30 - 8pm every evening. Also business services. The hotel is tucked away nicely in the Western district of HK. A wonderful area to explore the local wares. Close to Mid - Level escalators & SOHO, Kennedy town & Sheung Wan, central & Wan Chai. The stand out excellence of the hotel came from the staff. Gucci the manager of the traders club remembered our names, she remembered what we like to eat & drink. And i also noticed she remembered many (if not all) of the other guests names. Our Maid - we unfortunately didn’t get her name was fantastic. She anticipated our needs, gave me an extra towel for my hair! She always replaced the water bottles and put my boyfriends where he likes it, beside the bed. Pros: Hotel shuttle bus. Excellent WiFi so fast and never cut out Food breakfast was fantastic, Lunch at Malacca was also great Outstanding Staff, always helpful, spoke english, very attentive Very spacious rooms Convenience store out side, bakeries & other eateries with in walking distance Quiet & luxurious feel to the hotel, different to the Hustle and bustle outside! Cons: There is not a MTR station with in walking distance BUT the hotel has a shuttle bus, the tram is a 3-5 minute walk away, taxis are cheap and easy to find. Or a walk to the closest station is about 30 mins. Thats all! We will be sure to stay here again, and any other Traders hotel around the world. They have made a lasting impression!
    Reviewed April 07, 2014
    9.3
    Exceptional
    Lay from Singapore
    Business traveler
    Stayed 2 nights in March 2014
    Comfortable stay in a well equipped room”
    comfortable bed, attentive staff, free shuttle service
    I truly enjoyed my stay at Traders Hong Kong. The room may not be big, but can see that every detail is well thought of. All the necessary items are provided. Though the reception is under renovation, the temporary counter is as efficient - check-in and check-out is easy and fast. The staff are friendly, professional and able to give good and prompt response to our enquiries, e.g. time schedule and fee of public buses, suggestions for good local food/cafes. The queen-size bed turned out to be bigger than the usual king bed in most other hotels.
    Reviewed April 03, 2014
    12345
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    • Very good location
    • Victoria Peak (The Peak)
    • HKU MTR Station is within 0.19 km