Hotel New Otani Osaka
Hotel New Otani Osaka
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Single City View - Room plan Hotel New Otani Osaka
Single City View - Room plan
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Lobby Hotel New Otani Osaka
Lobby
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Interior view Hotel New Otani Osaka
Interior view
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Interior view Hotel New Otani Osaka
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Excellent
Location
8.3
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What guests are saying:
I appreciate how clean it is! And people are very nice. I had a great first meal at IMAI that was recommended by concierge. Memorable and reasonably priced. I had no idea what I ordered but it was truly a delicious experience!
Alexander from United States
Solo traveler
Very attentive staffs and very helpful.
Chii from United States
Family with teens
Went to Japan for just over two weeks and stayed at seven motels while we were there. The New Otani Hotel was the best by far and we were even upgraded to a Superior Suite at no extra charge. Highly recommend, Thanks New Otani Osaka
Peter from Australia
Couple
big room, nice view and efficent staff
Cecile from France
Business traveler
I bring two kids they are very happy with pool and room condition, my wife aswell. I feel kind hospitallities
JIYUN
Family with young children
Hotel is 5 min away from JR through JR Loop line. Lots of restaurants nearby but Satsuki extra super melon shortcake is a must try. thumbs up!
Choon from Singapore
Group
Nice, clean, good rooms, near the station. Highly recommended.
Valentina from New Zealand
Family with teens
Located in Osaka's historic area, this classic hotel gives peaceful and grandeur feeling by its warm hospitality and. brilliant food
Michael from Indonesia
Business traveler

Hotel New Otani Osaka

Excellent location
- 2.01 kilometers from city center
- What's nearby?
Excellent
From 2020 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.0
Recommended by 93% of guests
Value for money8.4
Distance to city center2 km
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport13.8 km
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 1 hour ago | 17 travelers are looking at this property right now
Single Non-Smoking City View
Single Non-Smoking City View
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  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Superior Double - Non-Smoking
Superior Double - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Small Double Non-Smoking
Small Double Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Superior Castle View Double - Non-Smoking
Superior Castle View Double - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 queen bed
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Town View Semi Double
Town View Semi Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Family Suite Non Smoking
Family Suite Non Smoking
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  • Room size: 70 m²/753 ft²
  • Park view
  • 5 single beds
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Quadruple Family
Quadruple Family
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  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds or 2 sofa bed...
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Run of House - Non-Smoking
Run of House - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
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Single City View
Single City View
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Japanese Style Suite - Non-Smoking
Japanese Style Suite - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Park view
  • 4 futons
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More about Hotel New Otani Osaka

More about Hotel New Otani Osaka

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Kidokoro Isshin
10 m Japanese
Sukiyaki Shabushabu Fujio
10 m Japanese
Mikan
10 m Japanese
Cafe
Cafe
Satsuki Lounge
10 m Cafe
Saikai
680 m Cafe
Crescent
680 m Cafe
Asian cuisine
Asian cuisine
Dotombori Imai Hotel New Otani Osaka
10 m Asian
Kineya
680 m Asian
Vege-tejiya Tenmanbashi
1.6 km Asian, Korean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2020)Booking.com Reviews (2288)
8.6
/
10
Cleanliness9.0
Facilities8.4
Location8.3
Room comfort and quality8.8
Service9.0
Value for money8.4
Provided by verified guests of Agoda
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All guests (2020)
All room types

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Showing 1322 verified guest comments
12345
9.2
Exceptional
Marissa from Australia
Family with teens
Superior Triple - Non-Smoking
Stayed 5 nights in January 2019
5 start hotel in a good location”
Hotel is clean and beautiful (osaka castle view). Superior triple room is spacious and beautiful. Friendly and accommodating staff 5-10 mins walk to train station... can be challenging if you have big luggage Breakfast is good but limited choices Swimming pool is only for 18 and above with additional fee.
Reviewed January 15, 2019
8.0
Excellent
Choy from Malaysia
Business traveler
Single Non-Smoking City View
Stayed 3 nights in December 2018
Big bed room”
Big bed room for single traveler. But need to walk around 5-10 minutes to JR station with big luggage. Staff are well trained and always willing to help whenever we asked. Would consider to stay at there for next trip.
Reviewed December 24, 2018
8.0
Excellent
WONGSO from Indonesia
Family with young children
Stayed 3 nights in January 2019
Good Old Hotel”
I had the Family Suite Room which was spacious and had a good view of Osaka-jo Hall and Osaka Castle. The housekeeping staff members were doing well and always replenished the amenities. The hotel check-in counter staff members were also friendly and helpful. But some shopkeepers of the luxury shops in the hotel looked arrogant.
Reviewed January 11, 2019
10.0
Exceptional
Robert from Thailand
Business traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 5 nights in September 2018
Great View of Osaka Castle”
Since we like to run & exercise on our holiday's, the Hotel New Otani Osaka is the perfect location. The hotel is conveniently located across from the Osaka Castle Park. Therefore, going for a walk or fun run is extremely easy. BTW, the breakfast line up is amazing. From Western to Japanese food, the selection will NOT disappoint! Great value for money!
Reviewed December 04, 2018
10.0
Exceptional
Rananda from Thailand
Family with young children
Twin Room
Stayed 4 nights in November 2018
It was like coming back home”
Their attention to details goes far beyond my expectations. Originally, I didn’t book an Osaka Castle View room. However, the staff offered to upgrade my room upon knowing itwas my birthday trip. What’s more, they also informed all the dining places they booked on my behalf of the occasion and some arranged a special welcome for me. I felt I was taken care of by a family member. It was absolutely the right decision to come back to the Hotel New Otani Osaka again after my last stay almost 3 years ago.
Reviewed December 02, 2018
10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Room - 2 persons
Stayed 2 nights in November 2018
Warm hospitality in serene and peaceful location”
It's a New Otani, the brand speaks for itself, warm hospitality, helpful and friendly staffs. Situated in an elite and historical location, adjacent to the Osaka Castle, beautiful scenery, serene and peaceful...
Reviewed December 01, 2018
10.0
Exceptional
Michael from Indonesia
Business traveler
Superior Triple - Non-Smoking
Stayed 2 nights in November 2018
Warm hospitality in classy and peaceful location”
Situated in elite location, adjacent to the Osaka castle and business office park. Brilliant view, serene and peaceful especially after office hour. The hotel is typical 80's five-stars hotel and it's well maintained, not just the interior and facilities, but most importantly the helpfulness and warm hospitality of its staff...
Reviewed December 01, 2018
10.0
Exceptional
Michael from Indonesia
Family with teens
Single Non-Smoking City View
Stayed 1 night in November 2018
Brilliant hotel in the historic area”
Situated in the Osaka's historic area, facing the Osaka castle and Osaka concert hall, the classic hotel with 80's architecture is well maintained, clean and everything works properly... It's not a typical hectic hotel, quiet and so peaceful, but the most of all are the friendliness and helpfulness of its staffs. It has several restaurants which also provide classy cuisine with great taste and brilliant presentation. Recommended for one who loves classy and peacefulness
Reviewed November 10, 2018
10.0
Exceptional
Jing from United States
Family with teens
City View Triple Room - Non-Smoking
Stayed 3 nights in January 2019
Jason”
Best hotel I have stayed in for the price so far. Staff was extremely helpful and facility was top tier.
Reviewed January 15, 2019
8.0
Excellent
Tom from United Kingdom
Couple
Small Double Non-Smoking
Stayed 1 night in October 2018
Nice building & room but weird swimming pool charge ”
Lovely building and decent room. Very near to Osaka-Jo but further away from the night time fun areas. They charge extra to use fitness centre and swimming pool which was unexpected and weird, so we decided not to use it.
Reviewed October 08, 2018
9.2
Exceptional
Kim from Australia
Couple
Superior Double - Non-Smoking
Stayed 1 night in September 2018
Great location”
We booked at the last minute because our Kumano Kodo trek was cancelled due to typhoon Jebi. We did not use the restaurants in lobby, instead walked over to Kyobashi and enjoy great food from a restaurant with just ‘Dining’ on its name, it’s to the left along the station. Hotel staffs are very polite. Room are spacious, but amenities dated. Nice hotel, close to train station, away from the hustle and bustle.
Reviewed September 07, 2018
9.2
Exceptional
Kim from Australia
Couple
Small Double Non-Smoking
Stayed 1 night in September 2018
Osaka castle”
We love this hotel because it’s quiet here and only 3 train station away from Osaka station. Walk over to Kyobashi station for all the local food join for dinner, along the railway, the restaurant has only ‘dining’ word on its signage, but beautiful food & reasonable price. We stayed in our room and see the destruction caused by super typhoon Jebi sweeping through, even felt the building swayed slightly on floor 13.
Reviewed September 05, 2018
8.8
Excellent
Bronwyn from Australia
Couple
Superior Castle View Double - Non-Smoking
Stayed 1 night in October 2018
Excellent”
We loved being able to retreat to our spacious and comfortable accomodation after pounding the pavement all day. The staff are very helpful and accomodating and getting around from there was easy. It's a pleasant stroll along the river or through Osaka Castle Park to other areas but a quiet and peaceful area to go back to. As long as you can get a superior double room with a good view of the castle at a reduced rate, it represents good value in our opinion.
Reviewed November 05, 2018
4.8
Rogini from Singapore
Couple
Superior Room - 2 persons
Stayed 3 nights in October 2018
An outdated hotel lost in time!”
Terrible hotel from start to finish. we checked in and were given twin beds. My husband and I had specifically booked a room with one large bed and that's what we had paid for. when we went down to change,we were told by the reception that rooms were out and if we wanted a big bed we had to upgrade to the suite which they would "love" to do it for us but we had to pay the difference. we were outraged and told them that we had booked and paid for a king sized bed and they had to honour what we had paid for. 10mins later a room miraculously appears by this time we were tired from our journey and just grumpy. to add insult to injury the lady curtly told us that the new room was 10sqm smaller and we said we didn't care because we paid for a king sized bed. she also went on to say we won't get the osaka castle view and before we could say anything she sarcastically replied oh but you didn't pay for the view right so u don't get it. rude! I'm never going back to that hotel.
Reviewed October 31, 2018
8.0
Excellent
Leonardo from Hong Kong
Family with teens
City View Triple Room - Non-Smoking
Stayed 1 night in June 2018
Good service and convenient location”
The hotel is an old school five star. Very good service but facilities and amenities are a bit outdated. Breakfast had a lot of choice but the quality was low. Conveniently located near a metro station and just a few steps away from the Osaka castle, it’s quite convenient to get around. Overall, good but needs some refreshment.
Reviewed July 04, 2018
10.0
Exceptional
Guoqiang from China
Couple
Run of House - Non-Smoking
Stayed 4 nights in April 2018
An Excellent Stay!”
We stayed for four nights and had a wonderful experience at the hotel. The bar at the top of the hotel building offers a night view of the Castle. Although not having a room with a view to the Osaka Castle, but we were impressed by the comforts of hotel room, very spacious and tidy! And there are newspapers in English every day! The staff are so kind and hospitable; the facilities are good enough. By the way, the nice shopping arcade is really an asset in addition. We would like to live there again next time!
Reviewed April 16, 2018
9.2
Exceptional
Nanxiong from Singapore
Solo traveler
Single City View
Stayed 2 nights in April 2018
A first time for me at a 5 star hotel. ”
The staff upgraded my accommodation to a deluxe room due to the lack of smaller single bed rooms, I am grateful for that and quite overwhelmed by the room size. It is conveniently situated near Osaka Castle. The nearest situated metro station is Osakajokoen or the Osaka Business Park, which makes travel around Osaka convenient.
Reviewed April 06, 2018
10.0
Exceptional
Scott from United States
Solo traveler
Superior Castle View Junior Suite - Non-Smoking
Stayed 3 nights in October 2018
Amazing view!”
Amazing view of th castle on the 12th floor. Suite was comfortable and spacious. Would stay again.
Reviewed November 02, 2018
8.0
Excellent
Alex from Hong Kong
Family with young children
Family Suite for 4 to 5 adults Castle View - Non-Smoking
Stayed 1 night in October 2018
Good location and view”
We have the family suite, which is large enough but there is only one toilet. The location is remote from city center but close to Osaka Jo.
Reviewed October 25, 2018
8.0
Excellent
Wing from Hong Kong
Couple
Double Room
Stayed 2 nights in October 2018
Nice Hotel”
Staff very friendly, quiet and nice place.
Reviewed October 22, 2018
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  • Excellent location
  • Osaka Castle
  • Osakajo Koen Train Station is within 0.29 km