5.7
Review score
/10
(2,559 reviews)See what guests said
Housekeeping33
Breakfast6
View5
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Empire State Building 510 m
Broadway 990 m
Times Square 990 m
High Line 1.2 km
Grand Central Terminal 1.2 km
Top of the Rock 1.4 km
Central Park 2.6 km
The Metropolitan Museum of Art 4.0 km
The National 9/11 Memorial & Museum 4.7 km
Statue of Liberty 8.1 km
Nearby landmarks
Penn Station 30 m
St. John the Baptist Church 160 m
Cityscootz 170 m
Church of St. Francis of Assisi 180 m
Madison Square Garden 190 m
Macy's Department Store 190 m
Manhattan Mall 200 m
Pennsylvania Station 200 m
Rose Mansion 220 m
Macy's Thanksgiving Day Parade 230 m
Hotel Pennsylvania

"Lovely staff ,free WiFi, very central, rooms cleaned every day"

maria - 21 November 2019
Classic Room 1 Double Bed Hotel Pennsylvania
Lobby Hotel Pennsylvania
Lobby Hotel Pennsylvania
See all 42 photos
Removed from saved list
Free Wi-Fi

Hotel Pennsylvania

401 7th Avenue, Chelsea, New York (NY), United States, 10001 - See map
  • 290 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money5.3
Distance to city center0.0 Miles
Location rating8.7
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at Hotel Pennsylvania

Classic One-Bedroom Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Classic 1 King Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Room 2 Double beds
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Classic Room 1 Double Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Club 2 Double Beds
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Club 1 King
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic 2 Twin beds
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
1 Double Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Newly Renovated - Penn Plaza Collection, Executive 3 Bedroom Suite
...
  • Room size: 195 m²/2099 ft²
  • 2 bathrooms
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Pennsylvania?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Pennsylvania?

For those who wish to drive their own cars, Hotel Pennsylvania has a car park available for guests. Parking is available for a fee of 51 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hotel Pennsylvania?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Pennsylvania.

What are my dining options at Hotel Pennsylvania?

Hotel Pennsylvania features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Hotel Pennsylvania?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Pennsylvania. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Pennsylvania?

On-site venues and convenient event services make Hotel Pennsylvania an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Pennsylvania?

Hotel Pennsylvania does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
See map
Explore the neighborhood

What people love about Hotel Pennsylvania

  • 8.8
    Excellent
    Staff 

    "The staff is helpful, just ask them politely."

    Sarah

    |

    3 September 2018

  • 8.4
    Excellent

    "The rest is all nice and good ."

    Aziz

    |

    3 June 2018

  • 8.4
    Excellent
    Staff 

    "Staff is polite and nice ."

    Aziz

    |

    3 June 2018

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Location score
8.7/10
Room comfort score
5.4/10
Room size
6 sqm.
Value for money score
5.3/10
Better than
90
%
of New York (NY) properties
Better than
87
%
of New York (NY) properties
Bigger than
81
%
of New York (NY) properties
Better than
78
%
of New York (NY) properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
5.7
Review score
2,559 reviews
Cleanliness
4.8
Facilities
4.2
Location
8.7
Read all reviews >
What travelers say they love:
Will definitively be staying here next time I go to NYC.
Jorge from Japan
Couple
More about Hotel Pennsylvania

More about Hotel Pennsylvania

Located on New York City’s 7th Avenue, this accommodation is directly across the street from the Madison Square Garden. The guestrooms at Hotel Pennsylvania are newly decorated and include amenities like work desks, voicemail, climate control systems, and satellite televisions. Health conscious guests who are 18 and older can make use of Bally Total Fitness Center (located next to the hotel).

Nearby popular attractions include the famous Macy's department store and the Empire State Building. For your convenience, the property also houses conference rooms and onsite boutiques. Hotel Pennsylvania is ideal for business and leisure travelers who want to be close to the Madison Square Garden. To make your reservation at Hotel Pennsylvania, just enter your travel dates on the secure online booking form and submit.

Show less

Most talked about facilities

Housekeeping

85 mentions

Breakfast

41 mentions

Internet

39 mentions

Food & Dining

7 mentions

What they offer

7.6
Very good

"I only stayed for one night and it was great!"

Samantha

|

12 December 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Hotel Pennsylvania from real guests

Provided by verified guests of Agoda
5.7
/
10
Review score
Cleanliness4.8
Facilities4.2
Location8.7
Room comfort and quality5.3
Service5.1
Value for money5.3
High score for New York (NY)
Rating
9+ Exceptional (65)
8-9 Excellent (93)
7-8 Very Good (250)
6-7 Good (271)
<6 Below Expectation (1130)
Time of the year
Mar - May (499)
Jun - Aug (530)
Sep - Nov (464)
Dec - Feb (316)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (2559)
All room types
All languages

Show reviews that mention 

Showing 1809 verified guest comments
12345
8.0
Excellent
Philip from United Kingdom
Couple
Classic Room 1 Double Bed
Stayed 3 nights in July 2019

Everything we needed ”

Best thing of the hotel is the location ,staff were friendly and helpful ,the room had good bed and powerful shower thou bathtub cud of done with replacing and cleaned ,hotel cud do with a up lift in parts but for its size and location it does the job

Reviewed July 25, 2019

See room deals

4.0
Virginia from Philippines
Solo traveler
Classic Room 1 Double Bed
Stayed 1 night in July 2019

It must have been a great hotel - in 1919”

Checking-in the hotel was like checking-in the airport for your flight : line was that long; I never experienced that with any other hotel. The facilities were atrocious: carpet old and smelling (they should just take it off, really); the bed sheets smell, and the bathroom has a pungent smell. You also have to go out of the hotel, to another cafe, for breakfast; not very convenient.

Reviewed July 16, 2019

See room deals

8.0
Excellent
Rafeeq from India
Couple
Club Double Room
Stayed 5 nights in July 2019

Efficient, no nonsense, unpretentious... value for money...”

Quick check in, check out with self check options. They changed our room without fuss to a more quiet, higher floor. Breakfast across the road, gym next building; not a problem for me. It’s a huge, busy hotel with a lobby that feels like a bus or train terminal. Battery of elevators, you never have to wait. Bits of history everywhere. A microcosm of NY with all its pluses and minuses.

Reviewed July 13, 2019

See room deals

2.8
Brigitte from Belgium
Solo traveler
room
Stayed 1 night in July 2019

Vuil vies vettig unsafe”

This hotel should be renovated. THE electricity was loodsen in THE wall .I have pictures of that. THE bath was very damaged and fuilty. Fungus at THE veiling . They covered holes in THE wall with isolation foam. THE airco was very old and dirty. THE carpet was unexplainable dirty and old. We choose his hotel because we cam from DC late in night/ morning. We did even showered are use THE bathroom to clean our teeth. I Spoke with THE manager and he Saïd if I Saïd somerthing he would have given me another room. But 1.30 am I did not went down anymore. They say THE Will reimburse 35 %. This is not OK . If you want I can send your organisation real pictures. If I was in charge of your company I would ASK for an explanation and full reimbursement and kick them off your site. I Will send this also to booking.com and other organsitations. Everybody should be aware . Thank you for THE follow up. Brigitte

Reviewed July 23, 2019

See room deals

4.4
Alison from United States
Family with teens
Classic Room 2 Double beds
Stayed 2 nights in July 2019

Never again ”

This hotel was clean. That’s the most positive thing I can say. Our key card would not work 5 different times. Anytime we left our room it wouldn’t work. The managers I spoke with would say sorry and give us new ones. The last manager was rude and looked away when I tried to talk to him. We were also charged an extra $84 after we paid $400 for the room for 2 nights. The invoice said facilities charge. I asked why and this rude manager said everyone pays this bc you get free wifi, etc. I said it’s not free if you’re charging. And it’s hidden fees. We paid almost $500 for 2 night stay and it was not worth it since we had to go back to front desk every time we needed to get in our room. The room is small but clean. We also never got any wash cloths we asked for. I won’t be back.

Reviewed July 22, 2019

See room deals

5.2
Michael from Indonesia
Couple
Club 1 King
Stayed 2 nights in July 2019

Above average”

The payment scheme is unusual and a bit tricky (at least by my experience) where you have to make second payment for facility fee at the hotel. After checked the reservation in Agoda, I just realized that it is stated about this facility fee but under normal condition when you browse for accomodation, I think most people will not aware with this kind of payment scheme. Agoda actually can do better by giving a pop up reminder. When the cost is sum up you can some other hotels that are actually worth more.

Reviewed July 22, 2019

See room deals

2.0
Cheng
Business traveler
Classic Room 1 Double Bed
Stayed 1 night in June 2019

Acceptable”

They charged facility fee about $40 per person per room without telling you.

Reviewed July 22, 2019

See room deals

9.2
Exceptional
Wilma from Netherlands
Couple
Classic 1 King Bed
Stayed 2 nights in June 2019

Super location accross Penn Station”

Confeniently located accross Penn station. Room is very basic and bathroom old. It smelled very much of cleaning/desinfectation stuff. Staff very helpfull and friendly. Breakfast very simple but included. Be aware that you pay an additional 40$ per night facility fee at the hotel !!!! That makes hotel way more expensive than it looks like.

Reviewed July 07, 2019

See room deals

7.2
Very good
Katherine from United Kingdom
Family with teens
Penn Plaza Collection, 2 Double Beds
Stayed 4 nights in July 2019

A good basic base in great location to explore New York”

Great location, rooms clean enough but tired (in upgraded Penn Plaza room), complimentary breakfast good, albeit down the road at other location. Rooms small as expected and hotel Pennsylvania immediately opposite Subway and straight down road 0.9 mile from Times Square.

Reviewed July 18, 2019

See room deals

4.4
Guenter from Austria
Family with teens
Classic Room 2 Double beds
Stayed 3 nights in July 2019

Misorganized”

This hotel seems to be continuously overbooked. To wait 5 hours in the middle of the night for a room when you come from an 18 hours trip is not acceptable. Only a few rooms are renovated. The good thing is that the hotel is in the heart of New York, opposite of Madison Square garden and Pennsylvania Station.

Reviewed July 12, 2019

See room deals

4.4
Rolando from United States
Family with young children
Classic Room 2 Double beds
Stayed 1 night in June 2019

If you like dirty smelly shabby interior rooms go ahead make your day.”

The NYC hotel committee if there is one should investigate the old rooms and floors if this hotel can barely represent a Manhattan standard. Rat in the room was shown to me by a compatriot taken from a cellphone. I paid $140 for a Wedneday night and even with that cheap price I deserve better treatment.

Reviewed June 24, 2019

See room deals

4.4
Surathep from Thailand
Family with teens
Classic 2 Twin beds
Stayed 3 nights in June 2019

Staying in a hotel is a new experience, this is a bad one for me!”

Staying in many hotels during visiting America, good experience except here!!Arrived at 23:30 got a suitable room at ~04:00 very long waiting, long long line!I wonder if the manager know this?, changed the room for 2 times, unable to stay, very dirty room given to me same as some others who had same problem, some need to find new hotel to stay at midnight!The staff was not helpful at all, no smile at all, some help from a man who is the manager, got the renovated room, I feel better.The location is good just one step from subway with many shopping spots.Try to book the new renovated room, you will be o.k.

Reviewed June 15, 2019

See room deals

6.0
NGA from Macau SAR, China
Group
Classic Room 1 Double Bed
Stayed 1 night in June 2019

Only location is good”

The room os very old, the wall and ceiling are broken. I called the front desk three tines to refill facial tissue but no one pick up so I went down. I went back my room and waited for half hour but no one came. I called again the girl said they marked down the wrong number and would be a little while, i waited for another half hour, still didnt come! Very bad! The facial tissue in the room only a few pieces left If you need to check out, please go down at least half hour before!! Its slow!

Reviewed June 15, 2019

See room deals

6.8
Good
Cherrie from Indonesia
Family with teens
Classic Double Bed
Stayed 4 nights in June 2019

Its very cheap but,”

I personally wouldnt want to stay here, Yes touristy spots are all behind this hotel but if you want to explore New York, the metro line is very limited from here. And the hotel is very dirty, they dont change the blanket.

Reviewed June 14, 2019

See room deals

2.8
reviemelyn from Philippines
Family with young children
Classic One-Bedroom Suite
Stayed 1 night in June 2019

worst hotel ever”

pros near madison square garden and penn station do not book on this hotel , its the very worst, dirtiest, haunted, very old hotel I ever stayed, the hotel faucet is dirty and the pipes so rust they dont even bother to change it, its entirely different in the pictures they showed in the internet, pls dont book in this hotel if you want to enjoy your stay in new york . when you enter hotel lobby looks good and clean but the line in check in takes for ever. then when you walk on the elevator and hotel hallways like you are walking in an horror movie the vintage door which is soo dirty and when you enter the room the things are all dirty they have sofa thats soo dirty . soo wont advise this hotel at all.

Reviewed June 12, 2019

See room deals

4.0
Riki from Indonesia
Family with teens
Classic Room 2 Double beds
Stayed 4 nights in May 2019

Very old hotel but with a prime location”

The room was dark, dirty, old, scarry...it was a MUST for us to upgrade (with fee). The whole floor (2nd floor) smells like chemicals. The beds were too old that they can't support your bodyweight. The bathtub was dirty, the tv remote has no batteries in it.... We upgrade (+$50 per night), and were put in the 11th fl. The only room available was a single king bed to sleep the 3 of us. Wouldn't recommend unless you ask for newly renovated rooms.

Reviewed June 07, 2019

See room deals

4.4
HO from Malaysia
Family with teens
Classic Room 2 Double beds
Stayed 6 nights in May 2019

Acceptable”

The hotel is the horrible, check in always long queue. I use machine to check in but no breakfast coupon.That need to queue for it again. The hotel is very old and room floor is dirty.Bathtub also peeling off and sink also shaking .Overall is truly very bad.

Reviewed June 02, 2019

See room deals

4.4
Julia from Puerto Rico
Family with teens
Penn Plaza Collection, 2 Double Beds
Stayed 3 nights in May 2019

The only was really good is location”

The old part that no renovated smell ugly, the carpet is dirty in halls and room, the-air condition dont work, the bathroom are dirty, The line to check in or ask a question takes more than an hour, There are no signs of not disturbing, in the room, and the housekipping knocs on the door only once and they do not wait you answer, and they open the door, a disaster, I do not recommend it

Reviewed May 29, 2019

See room deals

3.2
Seon from South Korea
Solo traveler
Classic Room 2 Double beds
Stayed 2 nights in May 2019

the worst experience of life on this hotel.”

It was discusting. No service mind on staff, without facility, they get facility fee once again. The lobby staff at reception desk, they made me feel unpleasant. when i want to check out, they ask again for the facility fee even if i already pay for this on check in stage. They were like thieves. The room was not acceptable for cleaning and the smell in the hall was not good as well. I have traveled to many contries (Spain, Italy, Africa, Japan, Thailand, China and Vietnam.....etc) No other hotel was like this. I will inform to All of my friends in many countries, "please don't use it".

Reviewed May 25, 2019

See room deals

6.0
Suzana from Singapore
Couple
Stayed 3 nights in May 2019

Longest checkin "process"...”

Hotel location is fantastic! Thankfully I had the "newly renovated room" so that's ok. Room is big enough for 3 pax, clean and acceptable. I guess this is the only consolation for me to give thumbs up for the location. Check in process is horrible! Way too crowded at lobby with guests waiting to be checked in. You need to wait at least 40 mins. then again the receptionist can chat for the longest time with guests, not aware of the long queue. Better forget about the free breakfast cos there is no in-house coffee lounge. No fridge or coffee in the room. Shower pressure is low. Be prepared to pay USD5 per luggage, as you need to check out at 12noon for an evening flight. Traffic is really bad so it is good to make your way to the airport early.

Reviewed May 13, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null