Hotel Sunroute Plaza Shinjuku
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Hotel Sunroute Plaza Shinjuku

2-3-1 Yoyogi, Shibuya-ku , Shinjuku, Tokyo, Japan, 151-0053
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Superior Single - Non-Smoking Hotel Sunroute Plaza Shinjuku
Superior Single - Non-Smoking
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     Hotel Sunroute Plaza Shinjuku

    Hotel Sunroute Plaza Shinjuku Reviews

    8.3
    Excellent
    /10
    (11482 reviews)See what guests said
    8.6
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Hotel Sunroute Plaza Shinjuku

    Things you'll love

    • 420 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Steamroom

    Exceptional
    Location
    9.3
    See map
    Better than 99% of properties in Tokyo
    Exceptional location - Inside city center
    Popular
    Nearby
  • Tokyo Metropolitan Government Buildings690 m
  • Shinjuku Gyoen Park1.06 km
  • Meiji Shrine1.2 km
  • Roppongi Hills4.01 km
  • Tokyo Tower5.29 km
  • Tsukiji Outer Market6.98 km
  • Asakusa-Jinja (Asakusa Shrine)9.44 km
  • Odaiba9.88 km
  • Tokyo Skytree Town10.48 km
  • Tokyo Disneyland17.61 km
  • This property is in high demand!

    Booked 21 times since yesterday | 36 travelers are looking at this property right now

    Value for money8.1
    Distance to city center0.2 km
    Location rating9.3
    Nearest airportHaneda Airport (HND)
    Distance to airport17.0 km

    Rooms available at Hotel Sunroute Plaza Shinjuku

    8.3
    Excellent
    Room comfort & quality
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Semi-Double Room
    Semi-Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Single - Non-Smoking
    Superior Single - Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Economy Double Room - Non-Smoking
    Economy Double Room - Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 semi double bed
    Enter dates to see prices
    Standard Queen Non-Smoking
    Standard Queen Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Ladies Single Room
    Ladies Single Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Twin Non Smoking
    Twin Non Smoking
    ...
    • Room size: 23 m²/248 ft²
    Enter dates to see prices
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    More about Hotel Sunroute Plaza Shinjuku

    More about Hotel Sunroute Plaza Shinjuku

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Sunroute Plaza Shinjuku from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (11482)Booking.com Reviews (7526)
    8.3
    /
    10
    Cleanliness8.6
    Facilities7.9
    Location9.3
    Room comfort and quality8.3
    Service8.3
    Value for money8.1
    All languages
    All guests (11482)
    All room types

    Show reviews that mention 

    Showing 8416 verified guest comments
    12345
    8.0
    Excellent
    CAI from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 5 nights in June 2019

    Second Stay at Sunroute Shinjuku”

    Pros: 1. The hotel is right next to the Shinjuku subway station esp Oedo Line and Shinjuku Line. 2. Long umbrellas were provided on rainy days. 3. Airport Limousine at the doorstep 4. Attentive and efficient staff 5. Near Takashimaya, surrounded by quite a few convenient stores, MacDonalds and Yoshinoya Cons 1. Would be better if complimentary bottles of water is provided daily as not every traveller would remember to cool the boiled water from the kettle prior to leaving for the day’s outing.

    Reviewed June 18, 2019

    Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.

    Responded June 20, 2019
    Hotel Sunroute Plaza Shinjuku
    9.2
    Exceptional
    Claudine from Australia
    Business traveler
    Vista Single Room
    Stayed 6 nights in June 2019

    Staff efficient but not friendly ”

    This is my default hotel in Tokyo. I like the location . Rooms are small but as little time is spent in room I can overlook this . Though I have stayed here at least twice a year and some staff I am sure recognise me but there is little effort to be friendly . Efficient though so no complaints

    Reviewed June 18, 2019

    Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again.

    Responded June 20, 2019
    Hotel Sunroute Plaza Shinjuku
    8.8
    Excellent
    Frank from United States
    Couple
    Semi-Double Room
    Stayed 4 nights in June 2019

    Excellent”

    Best location to stay while in Tokyo. Shinjuku station subway is just around the corner from the hotel. Limousine bus with dropped off and picked up from Narita airport right at hotel entrance. Internet is very good. Lots of restaurants including Mc Donald around the area + family mart and 7-Eleven. Hotel room is small but it’s a common for all hotels in Tokyo. Highly recommended

    Reviewed June 13, 2019

    Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded June 14, 2019
    Hotel Sunroute Plaza Shinjuku
    8.8
    Excellent
    Yu from Singapore
    Couple
    Economy Double Room - Non-Smoking
    Stayed 3 nights in May 2019

    Great location ”

    Very good location. 5 mins walk to the JR Shinjuku station and bus terminal. McDonald’s and few eating places are just a stone’s throw away. Staff were friendly. However, we have to pay to watch the shows on the tv.

    Reviewed June 04, 2019

    Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku.

    Responded June 04, 2019
    Hotel Sunroute Plaza Shinjuku
    8.4
    Excellent
    Boon from Singapore
    Solo traveler
    Superior Single - Non-Smoking
    Stayed 1 night in May 2019

    Excellent”

    Probably it's at the city most staffs can converse in English fluently, and fast in responding to messages / emails, too bad i reached at 10pm and leaving early next morning, don't have much time to explore further.

    Reviewed June 03, 2019

    Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded June 04, 2019
    Hotel Sunroute Plaza Shinjuku
    5.6
    RALYN from Philippines
    Family with teens
    Standard Twin Non-Smoking
    Stayed 3 nights in June 2019

    Above average”

    Hotel should look into fixing the room configuration wherein the superior twin room can accommodate 2 adults and 2 kids. We were made to book another room even if we can fit in the twin room. Daily complimentary water were not even provided. Based from what we experienced, the hotel is just after making money and not making customers satisfied.

    Reviewed June 19, 2019

    Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again.

    Responded June 20, 2019
    Hotel Sunroute Plaza Shinjuku
    7.6
    Very good
    Sound from Hong Kong
    Group
    Standard Single
    Stayed 4 nights in June 2019

    Great location”

    Rooms are clean and sound proof are great. If you are a bit of a shopaholic, they have an electric weight machine at the lobby ready for you, you can make sure your luggage won't be over weight before you get to the airport. Many good restaurants close by, you may ask the hotel to make reservation for you.

    Reviewed June 18, 2019

    Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded June 20, 2019
    Hotel Sunroute Plaza Shinjuku
    8.4
    Excellent
    Kelly from Singapore
    Group
    Economy Double Room - Non-Smoking
    Stayed 3 nights in May 2019

    Great location ”

    This place came recommended for its location - a stone throw away from Shinjuku station. It is a busy hotel. As with a lot of hotels in this region, check in time is only at 3pm (even if they have the room available since check out time is at 10-11ish am for most places). They do store your luggage for you if you are early. The buses to both airports also stops at the hotel, which is really convenient. You can get the bus ticket at the hotel and wait at the hotel for the bus (instead of lugging your luggage to the station etc to get there on your own). Hotel staff was very helpful and patient when we got our bus tickets - as there were 4 of us, flying out at 3 different times and date, from 2 different airports and terminals. They will estimate the time for you as well if this is your first time. Will definitely recommend this hotel.

    Reviewed May 28, 2019

    Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded May 31, 2019
    Hotel Sunroute Plaza Shinjuku
    9.6
    Exceptional
    Owyong from Singapore
    Couple
    Semi-Double Room
    Stayed 4 nights in May 2019

    Excellent location, Friendly staff, clean and spacious room”

    Location is very near JR Shinjuku Station. Very accessible. Hotel is clean and secure with card access into the lifts and rooms. Staff is friendly and helpful. Room is clean and spacious. Housekeeping is excellent. Lawson's is across the road, and within 8 minutes of main shopping belt. Brilliant.

    Reviewed May 22, 2019

    Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded May 27, 2019
    Hotel Sunroute Plaza Shinjuku
    8.8
    Excellent
    Jeremy from Singapore
    Solo traveler
    Standard Single
    Stayed 5 nights in April 2019

    Convenient and Must-Stay”

    Sunroute Plaza Shinjuku is very conveniently located at Shinjuku Station. Fantastic location and the staffs were very very helpful and fluent in English. Room was cosy (comfortable size for 1). Bed was really comfortable. I had the buffet breakfast on one of the days. Was not particularly impressed with the breakfast spread but was decent. There are loads of food places around Shinjuku for you to grab breakfast. Will definitely stay at this hotel again.

    Reviewed May 13, 2019

    Thank you very much for your stay and comment. We are pleased that you had a good stay in our hotel. We are looking forward to serving you again. Best regards, Hotel Sunroute Plaza Shinjuku

    Responded July 14, 2019
    Hotel Sunroute Plaza Shinjuku
    9.6
    Exceptional
    Robin from Singapore
    Couple
    Economy Double Room - Non-Smoking
    Stayed 5 nights in April 2019

    Exceptional hotel”

    Within 3 mins walk to subway/JR stations, Takashimaya, Isetan and other shopping centres. Restaurants are plentiful. There are a few cafes right across the hotel if breakfast is not included in the hotel. Airport limo (pickup & drop off) is right in front of the hotel. This makes life a lot easier. Perfect location for us - couldn’t ask for more. Will be back when we next visit Tokyo.

    Reviewed May 11, 2019

    Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded June 27, 2019
    Hotel Sunroute Plaza Shinjuku
    8.4
    Excellent
    Tan from Indonesia
    Couple
    Semi-Double Room
    Stayed 3 nights in April 2019

    Excellent”

    Stay here many times because of its location, front office staffs dont reflect japanese hospitality, may be its at tokyo. Not helpful at all. I was there during the golden this time. And i plan to sent my lugguage to yamagata, usually we need to sent one day ahead. This time 3 have asked 3 staff and 3 different anwers, 1, need 2 day ahead. 2. Will not guarantee as its golden week the luggage may be arrive in 2, 3,4 , or aweek ( omg how can they aswers thia kind of question? Why don't just aswer there is no luggage services, instead of no guarantee how many day or may be a week your luggage will reach u. 3. I ask again for the 3rd time, answer. May be in 1-2 day will arrived. Will consider other hotel for my next visit.

    Reviewed May 03, 2019
    9.2
    Exceptional
    Shuying from Singapore
    Group
    Standard Twin Non-Smoking
    Stayed 1 night in January 2019

    Convenient Location”

    My 3rd time back at this hotel. Always chose this hotel when I am in Shinjuku as it has Aiport Limo straight to the airport w/o me dragging my luggage to the stations. Hotel is also very near JR station which brings me around YamamotoLine.

    Reviewed April 24, 2019
    9.6
    Exceptional
    Kum from Singapore
    Couple
    Standard Twin Room
    Stayed 3 nights in April 2019

    Good location in Shinjuku”

    Hotel is 5 mins stroll from Shinjuku station south exit. Friendly and good English front desk. Airport limousine bus directly stop at hotel so makes it very convenient. Many eateries around hotel including Shake Shack burgers, Wendy's, KFC and a big Starbucks cafe just across hotel behind a building. There's a bus terminal just 3-5 mins walk. You can take a bus there directly to go GOTEMBA PREMIUM OUTLETS. From the outlet can see Mt Fuji too. Major Japan's shopping malls- Takashimaya and Isetan are just 10 mins walk. Room is spacious and clean with comfortable mattress. I like they provide 3 different types of pillows for each person. Well thought! Every morning woke up fresh as have good night sleep. My only issue is after paying rates plus tax in Agoda, hotel still requires all to pay additional tax (¥200 per person per night) when check in for city tax which I find stange as I was not charge in Shibuya Excel Tokyu hotel, which is also located in Tokyo. Agoda please look into it and maybe should highlight in your price.

    Reviewed April 17, 2019
    8.8
    Excellent
    ANG from Singapore
    Family with teens
    Economy Double Room - Non-Smoking
    Stayed 7 nights in March 2019

    Convenient location”

    Conveniently located near stations and yet quiet from the busy traffic. Washing machines and dryers loacted on 5th, 8th and 11th floor are god sent! We have opted for single beds but were given queen beds instead. Hotel ahould take note of the request. Breakfast not recommended as the variety is limited.

    Reviewed April 09, 2019
    9.2
    Exceptional
    Dewi from Indonesia
    Couple
    Economy Double Room - Non-Smoking
    Stayed 5 nights in April 2019

    Location, location, location!”

    Very centrally located in the heart of Shinjuku area, very close to pretty much everything, Shinjuku Station, Shinjuku shopping area, restaurants, etc Highly recommended for first timer to Tokyo because it’s so convenient to be base from! Although the room quite small and feel cramped but I think all hotels is major cities in Japan are like this room size wise. Which is not big issue as we were outside most of the time. Staff was very helpful!

    Reviewed April 08, 2019
    9.2
    Exceptional
    Agnes from Singapore
    Couple
    Semi-Double Room
    Stayed 2 nights in March 2019

    Good Location”

    Located in walkable distance from Shinjuku JR station and also Shinjuku line makes the travel around Tokyo easier. The double room is small but manageable even with two big luggages and a cabin luggage. It is fairly doable for Japan standard. The airport limousine bus is also at the hotel lobby priced similar if you take train to airport but it saved lots of hassle of shifting ur luggages around.

    Reviewed April 07, 2019
    7.2
    Very good
    Ka from Hong Kong
    Couple
    Semi-Double Room
    Stayed 4 nights in June 2019

    Great location”

    Great location! Very close (a 5 minute walk) from the South Exit and 甲州街道 Exit of the Shinjuku JR station, which makes it very convenient for travellers with large luggage who take Narita Express from and to the Narita Airport. There are restaurants and convenience stores nearby. Not exactly a spacious room, but its price is fair in Shinjuku area.

    Reviewed June 13, 2019

    Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

    Responded June 14, 2019
    Hotel Sunroute Plaza Shinjuku
    7.6
    Very good
    Mui from Australia
    Couple
    Standard Twin Room
    Stayed 5 nights in May 2019

    Convenient”

    Great location, close to everything, limousine bus at the site. Overall customer service is good except the young lady who did the check in for us sounds quite rude in the beginning, a retraining on customer service will benefit her future performance.

    Reviewed June 13, 2019

    Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again.

    Responded June 13, 2019
    Hotel Sunroute Plaza Shinjuku
    6.8
    Good
    poh from Singapore
    Couple
    Standard Double
    Stayed 3 nights in May 2019

    Tiny Room”

    Was booked the wrong room by Agoda. Had to put up with the economy room instead of the standard room. Room is too small for 2 people and not worth the price. Hotel staff are generally fine except for 1 male front desk who seems to be intoxicated that he was very loud when speaking to me. The only good thing is the location which has the airport limo stop.

    Reviewed June 11, 2019

    Thank you for staying with us. We apologize for your unpleasant experience at the hotel. We will try to improve our service and keep our facilities comfortable more and more. We are looking forward to serving you again.

    Responded June 13, 2019
    Hotel Sunroute Plaza Shinjuku
    12345
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    Hotel Sunroute Plaza Shinjuku
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    • Exceptional location
    • Tokyo Metropolitan Government Buildings
    • Shinjuku Train Station is within 0.43 km