IL Mercato Hotel & Spa
Standard Double or Twin Room IL Mercato Hotel & Spa
Interior view IL Mercato Hotel & Spa
Interior view IL Mercato Hotel & Spa
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6.7
Good
/10
(26 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • Ras Mohamed National Park15.68 km
  • Free Wi-Fi

    IL Mercato Hotel & Spa

    Hadabet Om El Seed, Ras Umm Sid, Sharm El Sheikh, Egypt - See map
    Very good comfort
    7.7 room quality and comfort
    Good cleanliness
    6.7 rating for cleanliness
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Value for money7.3
    Location rating6.9

    Rooms available at IL Mercato Hotel & Spa

    7.7
    Very good
    Room comfort & quality
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 3 single beds or 1 single b...
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    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 single beds or 2 double b...
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds or 1 double b...
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    Superior Triple Room
    Superior Triple Room
    ...
    • Room size: 44 m²/474 ft²
    • Balcony/terrace
    • 1 queen bed or 4 double bed...
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    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 36 m²/388 ft²
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    Triple Superior
    Triple Superior
    ...
    • Room size: 44 m²/474 ft²
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    Standard Double or Twin
    Standard Double or Twin
    ...
    • Room size: 36 m²/388 ft²
    Enter dates to see prices
    Single Deluxe
    Single Deluxe
    ...
    • Room size: 36 m²/388 ft²
    Enter dates to see prices
    Superior Room - Main Building
    Superior Room - Main Building
    ...
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      More about IL Mercato Hotel & Spa

      More about IL Mercato Hotel & Spa

      An overview

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      Most talked about facilities

      What they offer

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      Food and dining

      Restaurants on site

      Giardino
      Cuisine:International
      Menu:A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      What guests think of this property

      Overall rating
      6.9
      Good
      From 765 reviews
      Provided by verified guests of
      Agoda Reviews (26)Booking.com Reviews (739)
      Rating via Agoda6.7
      /
      10
      Cleanliness6.7
      Facilities5.9
      Location6.9
      Room comfort and quality7.7
      Service5.8
      Value for money7.3
      High score for Sharm El Sheikh

      Most recent reviews for IL Mercato Hotel & Spa

      Solo traveler
      Stayed 4 nights in November 2019
      Standard Double or Twin Room
      Review score5.6
      Very bad service They need to improve by hospitality,
      MansourReviewed December 05, 2019
      Family with young children
      Stayed 3 nights in August 2019
      Review score2.0
      HEALTH AND SAFETY HAZARDThere was overflowing water that did not drain, fecal matter on the walls, dirty floors, no toilet paper nor toiletries. Booked for 3 days and left after 1.
      RaviReviewed August 29, 2019
      Couple
      Stayed 3 nights in August 2019
      Review score4.4
      The hotel charged me for more 500 EGP per night with total 1500 EGP with no reason.If I didn’t pay, no checkin and no money back!!!!!! Staff is very bad from reception till Hota Manager. I don’t recommend this hotel at all. Please agoda team, take an action
      SherifReviewed August 28, 2019
      Solo traveler
      Stayed 4 nights in August 2019
      Very good7.2
      Room FacilitiesI have booked for 5 days 4 nights at El Mercato Hotel & Spa from 09-13 August 2019. The check-in process is very smooth and staff are very friendly and accommodating. I was assigned a room which is very far from the breakfast restaurant/reception area need to walk about 3-5 minutes to get your breakfast. The room telephone extension is our order during my stay and I have informed the reception about it, but nothing has been done so far. Buffet breakfast is almost the same every morning. Dinner is fine. a bit of change every night. During my last day and day of checking-out from El Mercato, water supply from my room was disconnected for unknown reason, I had to call the reception two times to resolve the water supply in my room and one thing more I am preparing to pack my things and head out to the airport for my flight out. The hotel should avoid cutting water supply when there is still guest inside a room, this is very disappointing.
      JERRISONfrom Saudi ArabiaReviewed August 15, 2019
      Family with young children
      Stayed 1 night in July 2019
      Review score4.8
      Unhelpful staff Rudy people and extra charge for Egyptian nationality When we check in they forced us to pay 20$ because we are Egyptian
      Alaafrom EgyptReviewed July 28, 2019

      Reviews of IL Mercato Hotel & Spa from real guests

      Overall rating
      6.9
      Good
      From 765 reviews
      Provided by verified guests of
      Agoda Reviews (26)Booking.com Reviews (739)
      Rating via Agoda6.7
      /
      10
      Good
      Cleanliness6.7
      Facilities5.9
      Location6.9
      Room comfort and quality7.7
      Service5.8
      Value for money7.3
      High score for Sharm El Sheikh
      Rating
      9+ Exceptional (4)
      8-9 Excellent (0)
      7-8 Very Good (3)
      6-7 Good (1)
      <6 Below Expectation (8)
      Time of the year
      Mar - May (3)
      Jun - Aug (10)
      Sep - Nov (1)
      Dec - Feb (2)
      All guests (26)
      All room types
      All languages
      Showing 16 verified guest comments
      5.6
      Mansour
      Solo traveler
      Standard Double or Twin Room
      Stayed 4 nights in November 2019

      Very bad service ”

      They need to improve by hospitality,

      Reviewed December 05, 2019
      2.0
      Ravi
      Family with young children
      Stayed 3 nights in August 2019

      HEALTH AND SAFETY HAZARD”

      There was overflowing water that did not drain, fecal matter on the walls, dirty floors, no toilet paper nor toiletries. Booked for 3 days and left after 1.

      Reviewed August 29, 2019
      4.4
      Sherif
      Couple
      Stayed 3 nights in August 2019

      The hotel charged me for more 500 EGP per night with total 1500 EGP with no reason.”

      If I didn’t pay, no checkin and no money back!!!!!! Staff is very bad from reception till Hota Manager. I don’t recommend this hotel at all. Please agoda team, take an action

      Reviewed August 28, 2019
      7.2
      Very good
      JERRISON from Saudi Arabia
      Solo traveler
      Stayed 4 nights in August 2019

      Room Facilities”

      I have booked for 5 days 4 nights at El Mercato Hotel & Spa from 09-13 August 2019. The check-in process is very smooth and staff are very friendly and accommodating. I was assigned a room which is very far from the breakfast restaurant/reception area need to walk about 3-5 minutes to get your breakfast. The room telephone extension is our order during my stay and I have informed the reception about it, but nothing has been done so far. Buffet breakfast is almost the same every morning. Dinner is fine. a bit of change every night. During my last day and day of checking-out from El Mercato, water supply from my room was disconnected for unknown reason, I had to call the reception two times to resolve the water supply in my room and one thing more I am preparing to pack my things and head out to the airport for my flight out. The hotel should avoid cutting water supply when there is still guest inside a room, this is very disappointing.

      Reviewed August 15, 2019
      4.8
      Alaa from Egypt
      Family with young children
      Stayed 1 night in July 2019

      Unhelpful staff Rudy people and extra charge for Egyptian nationality ”

      When we check in they forced us to pay 20$ because we are Egyptian

      Reviewed July 28, 2019
      4.4
      Dr from Egypt
      Family with young children
      Stayed 1 night in June 2019

      Very old and need improvement in a lot of aspects”

      Resturant and food were not so good and need alot of improvement regading the taste and varities Rooms are not so clean and there was an annoying smoking smell There was a rude person in their eden ibiza beach that guided us to a very dirty beach at first berfore we went to the other side of the beach which was clean

      Reviewed June 21, 2019
      9.3
      Exceptional
      elvira from Netherlands
      Couple
      Stayed 11 nights in May 2015

      top en gezellig hotel ”

      entertainment team met name claudia geweldig mens! dichtbij diverse centrums

      We hebben het erg naar ons zin gehad! Heerlijk zwembad op het dak, heerlijk eten, vriendelijk personeel en niks is teveel gevraagd.

      Reviewed May 29, 2015
      9.3
      Exceptional
      Ryosuke from Japan
      Family with young children
      Stayed 2 nights in June 2014

      価格対比でバリューが非常に高いホテル”

      価格、居住性の快適性、食事、アクティビティのアクセス

      シャルムに在住の方に薦められて、シャルム3軒目(他はMelia Sinai, Hilton Naama Bay)の宿として選びましたが非常に快適で計7泊しました。 安い部屋で予約した場合、おそらくロビーから離れた部屋となるため朝食、プール等での移動を億劫に感じることはマイナス点でしたが、 1) 近隣にレストラン(Starbucks, MacDonald's, KFC, Pizzahuts, Chinese chain restaurant)などが多数存在し、ビールも取り扱う商店が多数存在していること(Old Marketにも近くバックパッカー的にも自由度が広がりました)、2) 夜でも家族で安心して出歩ける治安の良さ、3) プールや無料送迎のあるビーチのクオリティの高さ(特にSharm BayでのSnorkelingは波は結構ありますが非常にすばらしい)、4) 朝食の充実(ほぼ毎朝同じようなメニューですがバラエティに富み、揚げドーナツがおいしい)、5) セルビス乗り場まで近く、シャルム内での移動がしやすいこと、6)ロビーで無料でWifiが使えること(速度はあまり期待できませんが…)、など枚挙に暇がありません。Sharmで間違いなくトップクラスの宿だと思います。また利用したいと思います。

      Reviewed August 05, 2014
      7.2
      Very good
      isam from Saudi Arabia
      Family with young children
      Deluxe Double or Twin Room
      Stayed 3 nights in June 2019

      فندق اروع ما يكون موظفين خصوصا الاستقبال أسوأ ما يكون”

      الايجابيات الموقع جميل هادئ .. قريب من المواقع المعروفة عندهم بص للتوصيل الاكل جيد الموظف وخصوصا الاسمراني المشرف ذوق ومبتسم السلبيات سلبية واحدة بس موظفي الاستقبال جدا سيئين لو حصلت مشكلة في الغرفة او طلبت سيارة انسى الموضوع حصلت مشكلتين لم يتم حلها الاولى اول ما وصلت الغرفة سباكة المغسلة مغلقة او خربانة تم الاتصال بهم ثلاث مرات ولم يأتي أحد الثانية. لا يوجد كاتل او سخان ماء ايضا تم الاتصال بهم ثلاث مرات برضو تطنيش

      Reviewed June 25, 2019
      2.0
      Mohamed from Egypt
      Couple
      Stayed 3 nights in July 2018

      زي الزفت”

      فندق سي للغاية وشوية نصابين كنت حاجز اقامة كليا وروحت هناك طلبوا مني مبالغ اخري عشان انا مصري الجنسية وكلمت شرطة السياحة ومدفعتش زيادة لكن خلوا الاقامة بالإفطار ومستوي اللي شغالين في الاستقبال لو سواق في موقف ميكروباص مش هيتعامل كدة مع الجست بصراحة تجربة سيئة ولا انصح احد بتكرارها وانا هعرف اخد حقي من حاله النصب اللي حصلت لاني تواجهت لشكري للوزارة السياحة

      Reviewed August 04, 2018
      5.6
      ATIF from Saudi Arabia
      Group
      Superior Triple Room
      Stayed 3 nights in July 2018

      Above average”

      الإيجابيات / الموقع جيد جداً . السلبيات / لا يوجد واي فاي في الغرف ، الواي فاي فقط في اللوبي وضعيف جداً - المياه المجانية في الغرف في اليوم الوصول فقط وبعد ذلك تحسب القارورة ٦٠ جنيه علماًأنني زرت عدة دول فيها فنادق الثلاثة نجوم تقدم مياه مجانية للمشروبات الساخنة يومياً ولكن يل ميركاتو تقييمه ٥ نجوم ولا يقدم ذلك - عامل نظافة الغرف يشتغل بالعافية يعني لازم تناحله حتى يجي ينظف الغرف علماً أننا بلغنا الإستقبال ولكن للأسف لا يوجد أي تصرف من قبلهم - الشخص الذي في نظافة الغرف متعب جداً وكانت الشكوى من غرفة ١٢٢٢-١٢٠٨ وكلامه كثير مع النزلاء في الرايح والجاي بشكل لا يليق بمستوى الفندق لو ينتبه على شغله أفضل - التكييف في الأدوار مغلق تماماً وشغال في اللوبي فقط علماً بأن زيارتنا كانت في فصل الصيف والأجواء حاره جداً - للأسف السيارات لا يسمح لها بالدخول إلى بوابة اللوبي فقط خارج سور المواقف وإن كنا بداخل السيارة أي نحن نزلاء في الفندق وذلك في الذهاب والعودة من الرحلات ولكن يسمح بدخولها في الوصول والمغادرة النهائية فقط وغير ذلك الكثير ،،،،

      Reviewed July 29, 2018
      6.3
      Good
      fatema
      Stayed 6 nights in March 2012

      الخدمة سيئة - موقع سيء”

      استقبال جيد - غرف مريحه

      خدمة الغرف سيئة - موقع الفندق بعيد عن كل الترفيه - المنطقة المحيطة بالفندق ممتازة ولكن تحتاج الى نظافة

      Reviewed March 19, 2012
      3.3
      Diana from Russia
      Couple
      Stayed 2 nights in May 2014

      Iberotel Il Mercato”

      в отели Iberotel Il Mercato с номеров постояльцев я с можем, остановилась в отели Iberotel Il Mercato 24.05.2014. будьте очень осторожны и внимательны если вы остановитесь в отели Iberotel Il Mercato. надеюсь, что ваш отдых не будет испорчен, выбором плохого отеля.

      Reviewed June 05, 2014
      9.3
      Exceptional
      Anastasia from Russia
      Solo traveler
      Stayed 4 nights in January 2011

      Красивый отель”

      хорошие номера

      Расположение удачно по отношению к развлечениям и шоппингу, далековато от моря, но каждый час отправляется отельный автобус. Приветливый персонал, пытаются быстро решить все вопросы, сервис ненавязчив. Хорошее питание. Два подогреваемых бассейна. Отель ориентирован в основном на русских туристов. Пляж песчаный, в закрытой бухте, почти нет волн никогда. Лежаков всем предостаточно.

      Reviewed January 27, 2011
      9.7
      Exceptional
      Anastasia from Russia
      Solo traveler
      Stayed 6 nights in January 2011

      Очень красивый отель, персонал приветлив”

      хорошее расположение, рядом рестораны, магазины, променад
      до моря далековато, но есть шатлбас каждый час или на такси за 10 фунтов, не особо напрягало

      Очень красивый отель, немного еще не достроен, но отдыхающим это абсолютно не мешает. Огромный плюс в зимнее время - два подогреваемых бассейна. На нижнем уровне безветренно и народ плескался до ночи. До пляжа далеко, но каждый час ездит шатлбас, также возможно на такси за 10 фунтов. Один раз не спеша прогулялись пешком, с заходом в супермаркеты в Олдмаркете, заняло минут 40. Пляж песчанный, без кораллов и в закрытой бухте, что также было большим плюсом, т.к. другие были закрыты в это время из-за акул, из других отелей сюда приезжали за деньги. Красивые номера, видели 4 номера, все недалеко от ресепшн. Так как новый отель все выглядит достойно и не обшарпано (есть опыт в других пятерках шарма). Номера соответствуют фото из описания. Как всегда неаккуратно сделан ремонт в ванной комнате (если уж придираться), но это уж характерно для всего Египта. Единственный минус был запах в ванной, из-за него сменили комнату, видимо что-то намудрили с трубами, т.к. со слов сотрудников отеля это проблема в нескольких номерах ( от главного входа правый коридор, с видом на главную улицу). Меняли три дня, т.к. не было свободных номеров, но затем дали на выбор. Это единственное, что омрачило отдых. Персонал на ресепшн вежлив и услужлив. За эти деньги это был шикарный вариант и при возможности вернемся снова, но скорее всего когда достроят цены изменятся.

      Reviewed January 18, 2011
      8.0
      Excellent
      lenita from Sweden
      Solo traveler
      Superior Double or Twin Room
      Stayed 9 nights in July 2018

      Prisvärt hotell med behov av uppfräschning”

      Prisvärt hotell med behov av uppfräschning i form av grundlig städning och målarfärg.

      Reviewed July 26, 2018
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      • Ras Mohamed National Park