Ilawu Hotel
Ilawu Hotel
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Double Room - Bed Ilawu Hotel
Double Room - Bed
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Interior view Ilawu Hotel
Interior view
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Restaurant Ilawu Hotel
Restaurant
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Restaurant Ilawu Hotel
Restaurant
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Good
Location
6.3
See all 9 photos Ilawu Hotel
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Good
From 25 reviewsSee what guests said
6.1
/
10
Value for money6.2
Distance to city center1.25 Km
Location rating6.3
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Double Room
Double Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed
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More about Ilawu Hotel

More about Ilawu Hotel

An overview

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Real reviews from real guests

Agoda Reviews (25)
6.1
/
10
Good
From 25 reviews
Cleanliness6.4
Facilities4.7
Location6.3
Room comfort and quality5.7
Service6.4
Value for money6.2
Provided by verified guests of Agoda
All guests (25)
Showing 20 verified guest comments
7.2
Very good
Philamed from South Africa
Business traveler
Double Room
Stayed 1 night in November 2018
Network is the problem on the hotel”
Everything is fine only the network is down
Reviewed November 21, 2018
8.8
Excellent
Thobani from South Africa
Business traveler
Double Room
Stayed 1 night in October 2018
The hotel is very clean with friendly staff”
I wasn't happy with my room. The bathroom was just open with no shower sides or covers so the water just went all over the bathroom inside room5. The remote for the TV was not working. And also the tea/coffee equipment was there with no cattle to boil water
Reviewed October 23, 2018
2.4
Antonio from South Africa
Business traveler
Double Room
Stayed 1 night in September 2018
Acceptable”
Security poor, dirty rooms and toilets, unfriendly staff. No wifi at all despite they annouced they have. I paid breaskfast included and the staff wanted to charge me again for breakfast, it was a big fighting from arrival until departure. a very bad experience. Not recommended at all.
Reviewed September 26, 2018
2.4
msizi from South Africa
Family with young children
Double Room
Stayed 1 night in August 2018
Acceptable”
stained pillow small breakfast
Reviewed August 20, 2018
3.2
Mbulelo from South Africa
Couple
Double Room
Stayed 2 nights in August 2018
Not impressed ”
l
Reviewed August 10, 2018
10.0
Exceptional
Nokwazi from South Africa
Group
Double Room
Stayed 1 night in December 2017
Perfect ”
Not much to choose from on their menu
Reviewed December 28, 2017
4.4
Donald from South Africa
Couple
Double Room
Stayed 3 nights in November 2017
Not recommended. ”
Our stay here was very disappointing. We were initially placed in the paraplegic bedroom next to the receptionist , which stunk of stale smoke and the windows did not open. We were told nothing else was available. After complaining about blood curdling screams (apparently from flats next door), and requesting a refund, another room was found. The noise levels are unacceptable even at 2am one morning. Loud talking, doors banging, and hooting were a problem every night. We had to ask for towels and a bedside table. Only one bedside lamp was available. I could write in the dust on the chair. The staff were unfriendly and we found it frustrating with events in Zimbabwe at the time, that there was no English news channel available. The restaurant was a whole different story. The manager, Philani, did his best to sort out the hotel problems and was a star. His chef, Ayanda, is brilliant and the breakfasts were scrumptious, fresh and thoroughly enjoyed. They definitely saved the day.
Reviewed November 28, 2017
7.0
Very good
Rowan from South Africa
Solo traveler
Double Room
Stayed 1 night in June 2015
Booking Fiasco”
1)Staff 2) Parking 3)Location
I arrived at the hotel & despite having my booking confirmation the receptionist had no information of my reservation.She contacted the financial people to find out if they could verify my booking.Despite having a booking ID (65704111) I was asked if I had proof of payment(which I did not).Eventually after about 2 hours my booking & payment was verified.I must mention that throughout this ordeal the receptionist was very polite & pleasant.The next morning when I wanted to shave their was no plug in the wash basin.The shower had a soap dispenser which did not work.I had a wet shower only.
Reviewed June 24, 2015
5.3
Tanya from South Africa
Couple
Double Room
Stayed 1 night in June 2014
Comfortable and clean”
Location
We arrived late sat night, only to discover there was no electricity. Reception had two candles, and after asking if we could have a candle for the room, we felt like we were asking for the world. The lights came on around 3am. The shower in the morning was cold - then my husband figured out that the hot water tap, was in fact the cold water, and vise versa. Thinking we would have a good night sleep, were were woken by banging of dishes in the kitchen, and what appeared to me a unhappy hotel guest who was sreaming at the top of his lungs for about 15min, for what I think was the same confusion issue in address of the Ilawu hotels. Breakfast was tasty, and enjoyable - the only thing I enjoyed about the hotel. I unfortunately wouldn't return to this hotel.
Reviewed June 30, 2014
8.7
Excellent
Rashmi from India
Family with young children
Double Room
Stayed 1 night in May 2014
Very helpful staff ”
Location, Helpful Staff, Food
I stayed at the Ilawu Hotel for 2 nights in May 2014. The hotel is located at the city centre. It is a small, budget hotel and worked well for the two nights that I had to spend with my family there for some work. From the time I was picked up from the small less frequented airport, by the hotel shuttle to when I left the hotel, the staff was very helpful and supportive. Each and every request was attended to. The food served at the buffet is wholesome, tasty and value for money. The rooms are decent size though the bathrooms are small. Free wi-fi meant I was connected to my world in India all through. The rooms are very basic and nothing fancy but for the price I was satisfied.
Reviewed June 22, 2014
5.0
Peter from South Africa
Business traveler
Double Room
Stayed 1 night in May 2014
Ilawu Hotel”
None
Not a good experience. Arrived at address on booking form to be told that i was booked in at an address some kilometers from the given address. Room substandard , window on ground floor and no way of securing it closed as key was broken in the lock. Only good thing about our stay, was that the staff were pleasant.
Reviewed May 27, 2014
9.3
Exceptional
Chetna from South Africa
Couple
Double Room
Stayed 1 night in January 2014
Very comfatable, staff were very friendly.”
Fast Check In/Out , Clean & Friendly Staff
Great!!!!!!!!!!!!!! Staff were very friendly, we needed a vegetarian breakfast & they didn't hesitate to organise one in a jiffy. Already recommended it to family & friends. Just would have being better if there was a pool.
Reviewed January 14, 2014
5.3
Rolf from South Africa
Business traveler
Double Room
Stayed 3 nights in December 2013
Unlikely to come back”
Easy to find, close to dining
No great. Its marketed as a hotel but its really just a guest house. They do the little things wrong namely shower is grimy, breakfast takes too long to serve and the coffee in the room is low budget Ricoffy and Cremora
Reviewed December 18, 2013
7.3
Very good
Xolile from Swaziland
Family with teens
Double Room
Stayed 1 night in November 2013
Comfortable”
On check in the gentleman at reception was very friendly.
Reviewed December 04, 2013
7.7
Very good
ken from Australia
Solo traveler
Double Room
Stayed 10 nights in August 2013
Ok but not great”
Very friendly staff , great breakfast , large room
Noisy -staying near the front desk ,the bell for the gate to open and phone would start at 5am . this is the time the staff start preparing breakfast .They talk loudly and also play music . do not get them to wash your clothes as the ruin a few of my shirts. There is no fridge in your room. The shower wash missing one part of the glass screen and it leaked around the rest of it. Very friendly staff and a good price let down by the above
Reviewed September 18, 2013
5.3
Nkululeko from South Africa
Couple
Double Room
Stayed 1 night in August 2013
Not that pleasant with a lot of noise”
Noisy, good breakfast and uncorfotable bed
the hotel was very noisy through out the night, the bed is very old
Reviewed August 13, 2013
7.7
Very good
Khaya from South Africa
Solo traveler
Double Room
Stayed 2 nights in May 2013
Pleasant stay. The staff were very helpful.”
Location, value, size
It was a good stay, in a pleasant neighbourhood. The staff were friendly and accomodating. The room was clean and comfortable.
Reviewed June 10, 2013
2.7
Chrisjan from South Africa
Couple
Double Room
Stayed 1 night in June 2013
Disappointing”
None really - best thing was leaving
Not good at all. Booking was never on their system and had to call numerous times. Intercom to enter did not work, had to hoot for more than 5 minutes before any response. My girlfriend checked us in (I was running Comrades) and had to carry bags by herself - no porter or help. Staff not friendly. Noisy. Room was cluttered. No TV remote. No extra blankets. Aircon didn't work properly. Poor location. No bath, only a shower. No fridge in the room.
Reviewed June 06, 2013
5.0
Xolani from South Africa
Business traveler
Double Room
Stayed 1 night in March 2013
It was mostly business, so didn't go around for fu”
Friendly staff
It was great. Even though it was jst for business, I managed to feel welcome and enjoyed the stay
Reviewed May 21, 2013
8.3
Excellent
Mbuso from South Africa
Couple
Double Room
Stayed 1 night in April 2013
Well planned romantic get-away”
Comfortness, Food, Quitness
The hotel is situated in a quiet and friendly environment, food was stunning and the warmth in the room makes you feel like you are at home. The rates are so low and anyone who enjoys good life can afford the stay.
Reviewed April 20, 2013
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