Imperial Heritage Hotel Melaka
2017

Imperial Heritage Hotel Melaka

No.1, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000
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Imperial Deluxe - Bedroom Imperial Heritage Hotel Melaka
Imperial Deluxe - Bedroom
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    Lobby Imperial Heritage Hotel Melaka
    Lobby Imperial Heritage Hotel Melaka
    Interior view Imperial Heritage Hotel Melaka
    Heritage Deluxe Room Imperial Heritage Hotel Melaka
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     Imperial Heritage Hotel Melaka

    Imperial Heritage Hotel Melaka Reviews

    7.8
    Very good
    /10
    (11702 reviews)See what guests said
    7.9
    Very good value for money
    Recommended by 84% of guests

    Things you’ll love about Imperial Heritage Hotel Melaka

    • Airport transfer

    • Located in heart of Malacca

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 86 times since yesterday | 46 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - 700 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Fenix Internet Centre80 m
  • Carrefour Melaka90 m
  • Cookery Course - Hotel Equatorial120 m
  • Surf Zone170 m
  • Eco Bike Tour240 m
  • Dataran Pahlawan300 m
  • Coral Wonderland310 m
  • Mahkota Medical Centre310 m
  • Bicycle Hire - Jin Fu Shin320 m
  • Mahkota Medical Center350 m
  • Value for money7.9
    Distance to city center0.1 km
    Location rating8.9
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.5 km

    Rooms available at Imperial Heritage Hotel Melaka

    7.8
    Very good
    Room comfort & quality
    Executive Room
    Executive Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
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    Family Suite
    Family Suite
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 queen bed & 1 single bed ...
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    Imperial Deluxe
    Imperial Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 double bed or 2 single be...
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    Family triple room
    Family triple room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Heritage Deluxe Room
    Heritage Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
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    Family Deluxe Room
    Family Deluxe Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 king beds
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    Room Luxury
    Room Luxury
    ...
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      Executive Single
      Executive Single
      ...
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        Traditional Deluxe Heritage Room
        Traditional Deluxe Heritage Room
        ...
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          More about Imperial Heritage Hotel Melaka

          More about Imperial Heritage Hotel Melaka

          An overview

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          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Imperial Heritage Hotel Melaka from real guests

          Agoda Reviews (11702)Booking.com Reviews (9233)
          7.8
          /
          10
          Cleanliness7.5
          Facilities7.0
          Location8.9
          Room comfort and quality7.8
          Service7.7
          Value for money7.9
          Provided by verified guests of Agoda
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          All guests (11702)
          All room types

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          Showing 5347 verified guest comments
          12345
          9.6
          Exceptional
          Mohd from Malaysia
          Family with young children
          Deluxe Suite
          Stayed 1 night in March 2019

          Value for money & suitable for family with kids.”

          I booked deluxe suite and got upgraded to family suite. Breakfast location owesome. Kids love it. Strategic location. Free parking. Fast check in & check out. Swimming pool under construction-upgrading. Breakfast meal need to improve but still acceptable. Nasi lemak owesome. We will come again!!!

          Reviewed March 05, 2019
          8.4
          Excellent
          Haslina from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019

          Strategic Location”

          Near shopping malls Dataran Pahlawan & Mahkota Parade. Only 10minutes walking to attraction spot such. There' Subaidah Restaurant (mamak) open 24hours at the corner of the hotel with reasonable price and good of taste.

          Reviewed February 26, 2019
          8.8
          Excellent
          Olivia from Malaysia
          Couple
          Imperial Deluxe
          Stayed 4 nights in February 2019

          Good location & great staff”

          Everything is good.. good location n staff.. the only things that just not everyday room service even we press the room make up service buttons.. while we ask them to change the towel for us.. the staff said finish.. only have one piece new towel left... have to wait for tomoro.. but still this is not bothering me a lot.. I still love to stay here n highly recommend to others.. will still choose them if I coming to Melaka again..

          Reviewed February 25, 2019
          9.2
          Exceptional
          nina from Malaysia
          Solo traveler
          Imperial Deluxe
          Stayed 2 nights in February 2019

          THE BEST (AFFORDABLE) HOTEL EVER!”

          The female staff at the receptionist was being so nice and helpful. The room is quite comfy and nice. My baby accidentally leaves his poop mark on the bedsheet and the housekeeping team quickly change the bedsheet for me when I call them. Dataran pahlawan were just few steps away from the lobby. Overall it was a very pleasant stay and I will come here again.

          Reviewed March 04, 2019
          8.0
          Excellent
          Shahslyana from Malaysia
          Family with young children
          Imperial Deluxe
          Stayed 1 night in February 2019

          Value for money stay in the middle of the city”

          The hotel is situated in the middle of the city and next to the Dataran Pahlawan Megamall. So it is very convenient to walk around and explore. However the interior of the room such as the curtain, towel and aircond is a bit run down. I had to sleep with a noisy aircond but it was somewhat bearable because I was only there for one night. Parking at night is full.

          Reviewed March 03, 2019
          4.8
          JAMES from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in December 2018

          bad”

          the staffs even the the manager was rude. the room publish was not same with the picture. when we ask them , they told us is agoda fault.. they request us to pay extre fro the room as in the picture. we choose to pay ectra however when we go to the room, was totally much smaller. i go down asking them foe explanation, then they sais evry room different design, all are lying.

          Reviewed March 02, 2019
          2.8
          Nor from Malaysia
          Family with young children
          Family triple room
          Stayed 1 night in February 2019

          Worst hotel ever!”

          Got a room number 809 (Family triple room). Such a bad room. Not enjoy staying this hotel. Smelly room. Dirty. Got a cockroach on the bed. Narrow & dirty toilet in bedroom. Toilet at lobby also dirty. Will not come back to this hotel anymore.

          Reviewed March 02, 2019
          10.0
          Exceptional
          SURASAK from Thailand
          Solo traveler
          Executive Room
          Stayed 1 night in March 2019

          Cheap, Good room and location”

          We were upgraded from Executive to Junior room, the room is spacious, well maintain and come with all amenities. The location is beside shopping mall. Breakfast is okay.

          Reviewed March 05, 2019
          8.4
          Excellent
          Rabiatul from Malaysia
          Couple
          Imperial Deluxe
          Stayed 2 nights in March 2019

          Good location”

          Good location. Just right next to the attractions area.

          Reviewed March 05, 2019
          8.8
          Excellent
          Norah from Malaysia
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019

          Good Location”

          The location is very strategic, just facing to the the mall , and near to other attraction place such as menara Taming Sari and so on . The staff who did check in for us is friendly too :) The room cleanliness was okay and clean but just the toilet I thought it’s quite big ,but no .well that’s okay as we not expect too much for a night stay .everything is good actually:)

          Reviewed February 20, 2019
          9.2
          Exceptional
          FATIN from Malaysia
          Couple
          Heritage Deluxe Room
          Stayed 2 nights in January 2019

          Excellent”

          Located near main attractions, easy for us to get to Dataran Pahlawan by crossing the street. The room is average, but the hospitality is excellent. The hotel offered wide variety of breakfast buffet, however some of them are too spicy though I love spicy food.

          Reviewed February 08, 2019
          8.4
          Excellent
          Hiu from Hong Kong
          Couple
          Imperial Deluxe
          Stayed 3 nights in January 2019

          Excellent”

          In general, this hotel is quite good, especially for the location. However, the wifi is really bad. It always disconnects and I need to log in every time. That's annoying.

          Reviewed March 04, 2019
          10.0
          Exceptional
          MUAZZAM from Malaysia
          Group
          Deluxe Suite
          Stayed 1 night in February 2019

          very good”

          Very good

          Reviewed March 04, 2019
          8.0
          Excellent
          Stephanus from Indonesia
          Family with young children
          Imperial Deluxe
          Stayed 1 night in March 2019

          Average is good”

          The staffs are good and helpful, the location is close to Mahkota Medical

          Reviewed March 04, 2019
          7.2
          Very good
          Charles from Singapore
          Couple
          Imperial Deluxe
          Stayed 3 nights in February 2019

          Value for money”

          Its a condotel, refurnished in the front, but inside starting to rundown, pool is undergg 6mth reno, and thats what put me off without ample notice despite softening my blow with a room upgrade, toilet is filled with stains, tv only the free to air channels, soft pillows, safe which needs constant reset, besides value for money and not too bad location with many eateries nearby thats what u get..will i return? Many competition nearby..

          Reviewed February 27, 2019
          4.0
          Tristram from France
          Family with young children
          Imperial Deluxe
          Stayed 3 nights in February 2019

          JUST ABOUT OKAY”

          We stayed for three nights with my wife and 6 month old baby. While the hotel was not expensive and in a good location surrounded by shops, restaurants and a large mall. The hotel itself is run down. The pool was closed. The staff did the bare minimum. The WiFi worked but was not reliable in our room. The shower and bathroom were run down and dirty. Generally underwhelming experience. Lucky Malaka was such a nice place to visit!

          Reviewed February 27, 2019
          6.4
          Good
          Kamilah from Malaysia
          Family with young children
          Imperial Deluxe
          Stayed 1 night in February 2019

          Some maintenance must be done”

          The room is lovely, but toilet is a bit dark. Could use more lighting in the toilet. The airconditioning in room is leaking.. there was water on the floor which spoilt the wooden floors. The floors were also not mopped i guess because it is quite dirty. Breakfast is good with lots of option and hotel is in good location. Just need better room maintenance.

          Reviewed February 26, 2019
          4.0
          jasmine from Singapore
          Couple
          Imperial Deluxe
          Stayed 1 night in February 2019

          Dirty smelly room with old furnitures”

          I stayed here for one night. I booked two rooms. Pros: - cheap - working air conditioner - free parking Cons: - dirty - no tooth brush/ tooth paste - stained pillow cases - shower is narrow and dirty - greeted by a cockroach when we came back to the room - elevator took ages - lacks parking lots. Even the slopes were full. - old and chipped furnitures. - rooms had a mouldy smell - corner room was obviously smaller. But price was the same. - staff only provided one room key card. Insisted that they couldnt provide more even when we requested. - we stayed at 16th floor and could hear the traffic. Wifi was available for free, but u need to login every 10 minutes. This is super annoying!!! I will no come back to this hotel even if this was free.

          Reviewed February 25, 2019
          6.4
          Good
          David from Singapore
          Business traveler
          Imperial Deluxe
          Stayed 2 nights in March 2019

          Facilities Condition”

          The whole impression of The Imperial Heritage Hotel is that it is getting tired & run down. Fittings in the room are either falling apart or not working. A general renovation / upgrade of the hotel would bring back the good standing of the hotel when it started a few year back

          Reviewed March 04, 2019
          5.2
          Lai from Singapore
          Group
          Imperial Deluxe
          Stayed 1 night in March 2019

          Neutral”

          The room looks old and dirty. Flooded in bathroom after shower and bad sound insulation.

          Reviewed March 04, 2019
          12345
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