JW Marriott El Convento Cusco

Esquina de la Calle Ruinas 432 y San Agustin, Centro Historico, Cusco, Peru, 186
JW Marriott El Convento Cusco
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 JW Marriott El Convento Cusco
Lobby JW Marriott El Convento Cusco
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9.4
Exceptional
/10
(904 reviews)See what guests said
See map
9.9
Exceptional
Location rating score
Exceptional location
  • San Blas170 m
  • Catedral del Cuzco o Catedral Basilica de la Virgen de la Asuncion220 m
  • Centro Historico De Cusco290 m
  • Plaza de Armas290 m
  • Convento de Santo Domingo370 m
  • Sacsayhuaman1.1 km
  • Planetarium Cusco1.44 km
  • Tipon21.81 km
  • Salinas De Maras30.98 km
  • Peru Inkas Collection72.86 km
  • Highlights and ratings

    5-star Hotel

    26 travelers are looking at this property right now

    Book now before it's too late!

    Exceptional cleanliness
    9.8 rating for cleanliness
    Exceptional facilities on premise
    9.5 facilities on premise
    Excellent service
    8.8 rating for service
    Excellent comfort
    8.0 room quality and comfort
    • 800 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 99% of all properties in Cusco in the last 24 hoursCompared to 2,595 Cusco properties at Agoda for various dates
    Value for money8.8
    Distance to city center0.1 Km
    Location rating9.9
    Nearest airportAlejandro Velasco Astete International Airport (CUZ)
    Distance to airport4.2 km

    Rooms available at JW Marriott El Convento Cusco

    8.0
    Very good
    Room comfort & quality
    Imperial Suite, 1 Bedroom Suite, 1 King, City view
    Imperial Suite, 1 Bedroom Suite, 1 King, City view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Classic Inca Room, Guest room, 1 King
    Classic Inca Room, Guest room, 1 King
    ...
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Classic Inca Wall Room, Guest room, 1 King, No view
    Classic Inca Wall Room, Guest room, 1 King, No view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Luxury Suite, Suite, 1 King
    Luxury Suite, Suite, 1 King
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Room with Terrace and Courtyard view - Oxygen Enrichment
    Deluxe Room with Terrace and Courtyard view - Oxygen Enrichment
    ...
    • Room size: 31 m²/334 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Courtyard Terrace Room, Guest room, 1 King, Courtyard view
    Courtyard Terrace Room, Guest room, 1 King, Courtyard view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Family Room, Guest room, 2 Double
    Family Room, Guest room, 2 Double
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Imperial One-Bedroom King Suite with City View
    Imperial One-Bedroom King Suite with City View
    ...
    • Room size: 90 m²/969 ft²
    • 1 king bed
    Enter dates to see prices
    Family Room with Courtyard view - Oxygen Enrichment
    Family Room with Courtyard view - Oxygen Enrichment
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Luxury Suite - Oxygen Enrichment
    Luxury Suite - Oxygen Enrichment
    ...
    • Room size: 65 m²/700 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at JW Marriott El Convento Cusco?

    Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to JW Marriott El Convento Cusco?

    JW Marriott El Convento Cusco is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at JW Marriott El Convento Cusco also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. If you're looking for an easy way to get around Cusco with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at JW Marriott El Convento Cusco?

    JW Marriott El Convento Cusco does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Property ranking|Compared to 2,595 Cusco properties
    See all rankings
    Value for money score
    8.8/10
    Location score
    9.9/10
    Service score
    8.8/10
    Cleanliness score
    9.8/10
    Better than
    99
    %
    of Cusco properties
    Better than
    99
    %
    of Cusco properties
    Better than
    99
    %
    of Cusco properties
    Better than
    99
    %
    of Cusco properties
    Up to 30% off with Agoda Insider Deals!

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    More about JW Marriott El Convento Cusco

    More about JW Marriott El Convento Cusco

    Description

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Qespi Restaurant
    Cuisine:International, Local
    Menu:Buffet
    Qespi Bar
    Cuisine:International, Local
    Menu:Buffet
    Nina Soncco Lounge
    Cuisine:Local, Peruvian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of JW Marriott El Convento Cusco from real guests

    Overall rating
    9.4
    Exceptional
    From 904 reviews
    Provided by verified guests of
    Agoda Reviews (16)Booking.com Reviews (888)
    Rating via Agoda9.3
    /
    10
    Exceptional
    Cleanliness9.8
    Facilities9.5
    Location9.9
    Room comfort and quality8.0
    Service8.8
    Value for money8.8
    High score for Cusco
    Rating
    9+ Exceptional (1)
    8-9 Excellent (1)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (1)
    Jun - Aug (2)
    Sep - Nov (0)
    Dec - Feb (1)
    All guests (16)
    Showing 4 verified guest comments
    4.4
    Mel from Australia
    Business traveler
    Classic Inca Room, Guest room, 1 King
    Stayed 2 nights in July 2019

    So many hidden charges that Agoda doesn't disclose!”

    The hotel itself isn't too bad. It was well located and clean. The really frustrating part, and definitely not something you want to be thinking about when you're on holidays, is all the extra charges that are added to the final sum! There was a "resort fee / destination fee" that was mandatory for providing things like discounts to the spa and supposedly "free" pisco sours. It's not free if you get guests to pay for it!!! It's even worse when the guest doesn't even use any of those facilities!! For mandatory payments Agoda doesn't even disclose that these payments are necessary!! If I had known that these fees were part of the total sum I would have booked another hotel!! NEVER AGAIN!!! I thought the JW Marriott brand was trustworthy because they are globally known, but apparently it just gives them the right to charge you for things you don't use!!

    Reviewed August 03, 2019
    9.6
    Exceptional
    Paul from Austria
    Couple
    Classic Inca Room, Guest room, 1 King
    Stayed 1 night in July 2019

    Great hotel”

    Great hotel with very friendly staff. I also like their fireplace. Recommended.

    Reviewed August 03, 2019
    8.4
    Excellent
    Laszlo from Hungary
    Solo traveler
    Stayed 1 night in March 2017

    The hotel is good but my experience was BAD”

    Upon checkin they didn't recognized my AGODA reservation made and PAID weeks ago so it was an awkward checkin situation to check and recheck and recheck. Not professional at all. They should know how to do handle situations like this because that is their job. Meanwhile waiting they threated me like they were doing me a favour...

    Reviewed March 30, 2017
    8.0
    Excellent
    James from Malta
    Couple
    Stayed 3 nights in December 2014

    great hotel in a a great location”

    location, good standard and expedient service

    Excellent except you should not get a room at sub level floor room which is right next to a wall which the management considered it as "City Wall". It is is right next to to the window. One guest sharing the lift referred such room as the dungeon.

    Reviewed January 05, 2015

    Reviews of JW Marriott El Convento Cusco from real guests

    Overall rating
    9.4
    Exceptional
    From 904 reviews
    Provided by verified guests of
    Agoda Reviews (16)Booking.com Reviews (888)
    Rating via Agoda9.3
    /
    10
    Exceptional
    Cleanliness9.8
    Facilities9.5
    Location9.9
    Room comfort and quality8.0
    Service8.8
    Value for money8.8
    High score for Cusco
    Rating
    9+ Exceptional (1)
    8-9 Excellent (1)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (1)
    Jun - Aug (2)
    Sep - Nov (0)
    Dec - Feb (1)
    All guests (16)
    Showing 4 verified guest comments
    4.4
    Mel from Australia
    Business traveler
    Classic Inca Room, Guest room, 1 King
    Stayed 2 nights in July 2019

    So many hidden charges that Agoda doesn't disclose!”

    The hotel itself isn't too bad. It was well located and clean. The really frustrating part, and definitely not something you want to be thinking about when you're on holidays, is all the extra charges that are added to the final sum! There was a "resort fee / destination fee" that was mandatory for providing things like discounts to the spa and supposedly "free" pisco sours. It's not free if you get guests to pay for it!!! It's even worse when the guest doesn't even use any of those facilities!! For mandatory payments Agoda doesn't even disclose that these payments are necessary!! If I had known that these fees were part of the total sum I would have booked another hotel!! NEVER AGAIN!!! I thought the JW Marriott brand was trustworthy because they are globally known, but apparently it just gives them the right to charge you for things you don't use!!

    Reviewed August 03, 2019
    9.6
    Exceptional
    Paul from Austria
    Couple
    Classic Inca Room, Guest room, 1 King
    Stayed 1 night in July 2019

    Great hotel”

    Great hotel with very friendly staff. I also like their fireplace. Recommended.

    Reviewed August 03, 2019
    8.4
    Excellent
    Laszlo from Hungary
    Solo traveler
    Stayed 1 night in March 2017

    The hotel is good but my experience was BAD”

    Upon checkin they didn't recognized my AGODA reservation made and PAID weeks ago so it was an awkward checkin situation to check and recheck and recheck. Not professional at all. They should know how to do handle situations like this because that is their job. Meanwhile waiting they threated me like they were doing me a favour...

    Reviewed March 30, 2017
    8.0
    Excellent
    James from Malta
    Couple
    Stayed 3 nights in December 2014

    great hotel in a a great location”

    location, good standard and expedient service

    Excellent except you should not get a room at sub level floor room which is right next to a wall which the management considered it as "City Wall". It is is right next to to the window. One guest sharing the lift referred such room as the dungeon.

    Reviewed January 05, 2015
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    JW Marriott El Convento Cusco
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    • Exceptional location
    • San Blas
    • Estacion de buses a Calca Bus Station is within 0.8 km