Kenzi Menara Palace - All Inclusive Premium
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7.7
Very good
/10
(23 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
  • Healthcare City910 m
  • Oasiria Water Park2.55 km
  • Kasbah Artisanat2.56 km
  • International Clinic of Marrakech2.64 km
  • Agdal Gardens2.78 km
  • Complexe d'Artisanat2.86 km
  • Menara Mall2.86 km
  • La Caverne Artisinale2.89 km
  • Marrakech Guide Tours - Day Tours2.89 km
  • Gold&Coffee2.9 km
  • Free Wi-Fi

    Kenzi Menara Palace - All Inclusive Premium

    Avenue Mohamed VI, Zone Agdal, Medina, Marrakech, Morocco, 40000 - See map
    "Staff was really helpful and took care quickly of a room issue at our family check in."
    Ahmed - 26 July 2018
    Excellent cleanliness
    8.0 rating for cleanliness
    Excellent facilities on premise
    8.0 facilities on premise
    Very good service
    7.8 rating for service
    Very good comfort
    7.7 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    Cheaper than 99% of all properties in Marrakech in the last 24 hours

    Compared to 4,435 Marrakech properties at Agoda for various dates

    Property ranking|Compared to 4,435 Marrakech properties
    See all rankings
    Value for money score
    7.7/10
    Cleanliness score
    8.0/10
    Room comfort score
    7.7/10
    Cheapest price score
    Better than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Better than
    99
    %
    of Marrakech properties
    Value for money7.7
    Distance to city center3.0 km
    Location rating7.3
    Nearest airportMarrakesh Menara Airport (RAK)
    Distance to airport3.7 km

    Rooms available at Kenzi Menara Palace - All Inclusive Premium

    7.7
    Very good
    Room comfort & quality
    Premium Suite with Garden View
    Premium Suite with Garden View
    ...
    • Room size: 110 m²/1184 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Premium Room with Garden View
    Premium Room with Garden View
    ...
    • Room size: 55 m²/592 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Premium Suite with Pool View
    Premium Suite with Pool View
    ...
    • Room size: 110 m²/1184 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 165 m²/1776 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Premium
    Premium
    ...
    • Room size: 55 m²/592 ft²
    • Pool view
    • 1 double bed
    Enter dates to see prices
    Single Deluxe Garden View
    Single Deluxe Garden View
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Double Deluxe Garden View
    Double Deluxe Garden View
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    SINGLE DELUXE WITH POOL VIEW
    SINGLE DELUXE WITH POOL VIEW
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Senior Suite, Pool View
    Senior Suite, Pool View
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
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    More about Kenzi Menara Palace - All Inclusive Premium

    More about Kenzi Menara Palace - All Inclusive Premium

    An overview

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    Most talked about facilities

    Breakfast
    2 mentions
    Swimming Pool
    2 mentions

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Halal

    Restaurants on site

    Cinecittà
    Cuisine:Italian, Seafood, Pizza
    Menu:Buffet
    Saoussane
    Cuisine:Moroccan
    Menu:Buffet
    La terasse de l'insensé
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kenzi Menara Palace - All Inclusive Premium from real guests

    Overall rating
    8.0
    Excellent
    From 1565 reviews
    Provided by verified guests of
    Agoda Reviews (23)Booking.com Reviews (1542)
    Rating via Agoda7.7
    /
    10
    Very good
    Cleanliness8.0
    Facilities8.0
    Location7.3
    Room comfort and quality7.7
    Service7.8
    Value for money7.7
    High score for Marrakech
    Rating
    9+ Exceptional (6)
    8-9 Excellent (3)
    7-8 Very Good (3)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (0)
    Jun - Aug (12)
    Sep - Nov (2)
    Dec - Feb (3)
    All guests (23)
    All room types
    All languages
    Showing 17 verified guest comments
    10.0
    Exceptional
    Ahmed from Canada
    Family with young children
    Premium Suite with Pool View
    Stayed 2 nights in July 2018

    Exceptional”

    Staff was really helpful and took care quickly of a room issue at our family check in. Gorgieous breakfast that was able to answer my kids needs, knowing they are autistic and have special needs! Also, kids loved the swimming pool!!! So, thanks everyone for making our stay something we remember! And definitely, I would recommend!

    Reviewed July 26, 2018
    3.3
    Filip from Sweden
    Group
    Premium Room with Garden View
    Stayed 1 night in August 2013

    Good hotel but bad service”

    Pool, clean and nice

    The hotel staff was the worst. Took 1 hour to check in and they tell multiple times that I haven't paid, even if I showed them my voucher with payment and everything. The hotel is good but the staff need education. And need to learn to speak English.

    Reviewed August 25, 2013
    3.7
    Filip from Sweden
    Group
    Premium Room with Garden View
    Stayed 4 nights in August 2013

    Not a 5-star”

    Pool, gym, breakfast

    First of all this is not near a 5-star hotel. The check in took us around 45 min and they told us sit and wait. They didn't serve us anything, like water or tea (that rude in maroc not to do). And when we gave our Voucher with payment information and booking number the first thing after watching even there system and my voucher was "so you havent paid for your stay.. I responden "no i have paid" she insisted by saying "no you havent".. I was sure I had paid and I could even proof it with the voucher. So I wasn't scared. After a while she said "yes you've paid". No, sorry or I was wrong. nothing. Theres one girl in the reception that knows nothing. NOTHING about how to handle guests. Totally wrong attitude. I've many stories with since we stayed there 6 nights. we were 15 people and none of us tought this was a 5-star hotel. JUST because of the service.

    Reviewed August 16, 2013
    10.0
    Exceptional
    El from United Kingdom
    Family with young children
    Premium Room with Garden View
    Stayed 2 nights in July 2013

    just fabulous if only I could stay more”

    clean friendly and good value

    It was just a fantastic stay due to the worm welcome by the staff and the high quality of services

    Reviewed August 07, 2013
    8.3
    Excellent
    richard from United Kingdom
    Couple
    Premium Room with Garden View
    Stayed 2 nights in February 2013

    Lovely hotel”

    High standard of accommodation

    the service was good, however with the exception of staff at breakfast i felt sometimes that i was a number and not and individual. staff would be helpful, but not go he extra mile even to the point where you felt on more than one occasion that you were imposing on their agenda. otherwise a lovely place!

    Reviewed February 16, 2013
    10.0
    Exceptional
    seonaid from United Kingdom
    Couple
    Premium Room with Garden View
    Stayed 7 nights in June 2012

    great hotel could not fault it!!!”

    great food and lovely atmosphere

    When we arrived we were given mint tea on arrival and had people greet us as soon as we got out the taxi they looked after our bags. They gave us a free upgrade to a pool view. The rooms were very nice and modern and very cleaned very well every day. I think the service from the staff was great they were so happy to help you with anything you needed.

    Reviewed June 12, 2012
    8.0
    Excellent
    Joelle from France
    Family with teens
    Deluxe Room, Garden view
    Stayed 7 nights in October 2019

    Semaine marrakchi”

    Hotel confortable, personnel affable et efficace. Un vrai service de navette serait souhaitable. Si pas en formule all inclusive, le prix des repas est plutôt élevé. Pendant cette période de vacances scolaires, l'animation peu présente.

    Reviewed October 28, 2019
    9.6
    Exceptional
    Abdelali from France
    Family with young children
    Premium Suite with Pool View
    Stayed 4 nights in July 2018

    Séjour au top !”

    Bonjour a tous , pour être le plus bref 4, 4 nuit bien reposante avec ma femme et mes trois enfants, nous avons passé un très bon séjour bien reposant, je voudrais remercier tous le staff du mènera palace pour leur accueil et leur gentillesse , et un remerciement spécial à Mme selma et le monsieur au restaurant , je connais pas son prénom , mes il porte des lunettes, et je le remercie personnellement pour sa gentillesse et sont grand professionnel , et qui nous demander à chaque fois si ont avait besoin de quoi ce soit pour notre confort. Merci encore, et merci à toutes les l’équipe vous êtes au top top, ont reviendra avec plaisir si dieux le veux.

    Reviewed July 29, 2018
    7.2
    Very good
    Khalid from France
    Family with young children
    Premium Suite with Pool View
    Stayed 3 nights in July 2018

    Hôtel bien équipé. Belle piscine. Ne mérite toutefois pas le nom de Palace...”

    Pas de vrais jus de fruits au petit-dejeuner pour un palace 5 étoiles c'est dommage. Nous avons attendu 50 minutes avant de disposer de la chambre.. Sinon hôtel propre et bien équipée, suite sympa et belle piscine. Un peu excentré et horaires de navette pas adaptés. Repas et collation excessivement chers.

    Reviewed July 26, 2018

    Cher Mr. Khalid, Nous voudrions vous remerciez d’avoir choisi le Kenzi Menara Palace pour votre séjour à Marrakech. Soyez assuré que l’ensemble de vos remarques ont bien été prises en compte et nous pouvons vous certifier que les mesures nécessaires seront mises en application afin d’améliorer la qualité des services. N'hésitez pas à nous contacter lors de votre prochain séjour à Marrakech afin que nous puissions regagner votre confiance. Cordialement, Mme. Ibtissam JAMILI Directeur Général

    Responded July 27, 2018
    Kenzi Menara Palace - All Inclusive Premium
    4.0
    SABRINA from France
    Business traveler
    Premium Suite with Garden View
    Stayed 3 nights in August 2015

    UNE GROSSE ESBROUFFE HOTEL 3 ETOILES MAXIMUM.”

    L'ESBROUFFE DE CET HOTEL, DU PERSONNEL INCOMPÉTENT, DES MENSONGES LES UNS DERRIÈRES LES AUTRES

    Reviewed August 11, 2015

    Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace. C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération. Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace. Bien Cordialement, Mme. Ibtissam JAMILI Directeur Général

    Responded July 27, 2018
    Kenzi Menara Palace - All Inclusive Premium
    5.0
    mohammed from France
    Family with teens
    Premium Room with Garden View
    Stayed 3 nights in August 2014

    séjour malheureux ”

    L’espace la cuisine la piscine
    Reviewed March 27, 2015

    Cher Mr. Mohamed, Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace. C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération. Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace. Bien Cordialement, Mme. Ibtissam JAMILI Directeur Général

    Responded July 27, 2018
    Kenzi Menara Palace - All Inclusive Premium
    9.3
    Exceptional
    Hazar from France
    Couple
    Premium Room with Garden View
    Stayed 4 nights in June 2014

    Au top comme d'habitude tout c'est très bien passé”

    Propreté Accueil Petit dejeuner

    Très reposant avec un superbe accueil une très bonne ambiance

    Reviewed June 21, 2014
    8.0
    Excellent
    magali from France
    Couple
    Premium Room with Garden View
    Stayed 5 nights in June 2014

    sejour très bien, personnel très accueillant”

    piscine grande et superbe, cuisine variée de très bonne qualité, personnel très souriant

    très bon séjour que je recommande pour tous ceux qui souhaitent se reposer et se détendre à la piscine. la formule all exclusive est au top : cuisine variée avec buffet varié, 2 restaurants proposés aux saveurs marocaines et italiennes.

    Reviewed June 16, 2014
    7.0
    Very good
    Roman from Switzerland
    Solo traveler
    Premium Room with Garden View
    Stayed 2 nights in August 2013

    Luxus zum guten Preis, super Pool....”

    Pool, Personal und Zimmergrösse

    Superfreundliches Personal, guter Zimmerservice (essen), riesiger und sauberer Pool (ca 20 x 40 m) der ab Abends 6 Uhr jeweils beinahe zur alleinigen Benutzung zur Verfügung stand. Hotel liegt leider etwas ausserhalb der City, es existiert allerdings 4 x Tag ein Gratisshuttlebus zum Place FNA.

    Reviewed September 04, 2013
    9.0
    Exceptional
    Najat from Netherlands
    Family with young children
    Premium Room with Garden View
    Stayed 2 nights in September 2012

    goed hotel”

    mooi zwembad

    Een mooi en goed hotel met zeer vriendelijke bediening. Wij verbleven in een zeer ruim kamer met een groot badkamer. Voor onze 2 kleintjes (1 jaar en 4 jaar ) hoefden we niet te betalen. Ontbijtbuffet was geweldig, alleen viel ons het avondbuffet tegen, deze was eentonig.

    Reviewed September 25, 2012
    9.0
    Exceptional
    saleh from Saudi Arabia
    Family with young children
    Premium
    Stayed 1 night in January 2015

    عائلة مع أطفال صغار في السن”

    الغرف واسعة من حيث المساحة مع وجود بلكونة موقع الفندق ممتاز

    منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم

    Reviewed January 27, 2015
    9.3
    Exceptional
    saleh from Saudi Arabia
    Family with young children
    Premium
    Stayed 2 nights in January 2015

    Family with young children ”

    الغرف كبيره . موقع الفندق ممتاز . تصميم الفندق ممتاز

    منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم

    Reviewed January 27, 2015
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