Kigali Serena Hotel
Kigali Serena Hotel
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Standard - Guestroom Kigali Serena Hotel
Standard - Guestroom
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Lobby Kigali Serena Hotel
Lobby
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Lobby Kigali Serena Hotel
Lobby
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Interior view Kigali Serena Hotel
Interior view
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Excellent
Location
8.9
See all 28 photos Kigali Serena Hotel
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Removed from saved list
Excellent
From 7 reviewsSee what guests said
8.2
/
10
Value for money6.9
Distance to city center5 km
Location rating8.9
  • Airport transfer

  • Air conditioning

  • Bar

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked a few minutes ago
Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Standard
Standard
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  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Standard Room
Standard Room
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  • Smoking allowed
  • Shower and bathtub
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Superior Room
Superior Room
...
  • Smoking allowed
  • Shower and bathtub
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Double room - De Luxe
Double room - De Luxe
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  • Bathtub
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Double Deluxe
Double Deluxe
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  • Bathtub
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
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  • Bathtub
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JUNIOR SUITE CAPACITY 2 - FULL BOARD
JUNIOR SUITE CAPACITY 2 - FULL BOARD
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    DOUBLE DELUXE - FULL BOARD
    DOUBLE DELUXE - FULL BOARD
    ...
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      More about Kigali Serena Hotel

      More about Kigali Serena Hotel

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      Real reviews from real guests

      Agoda Reviews (7)Booking.com Reviews (106)
      8.2
      /
      10
      Excellent
      Cleanliness8.9
      Facilities9.5
      Location8.9
      Room comfort and quality6.7
      Service8.3
      Value for money6.9
      Provided by verified guests of Agoda
      All guests (7)
      All room types
      Showing 4 verified guest comments
      10.0
      Exceptional
      stuart from Netherlands
      Couple
      Deluxe Room
      Stayed 1 night in February 2017
      Amazing service ”
      First off the service is top notch. Amazingly attentive and friendly. The hotel is clean and the food at the restaurants is really good. We really enjoyed our stay here.
      Reviewed February 09, 2017
      6.3
      Good
      Lisa from Malaysia
      Couple
      Standard
      Stayed 3 nights in January 2015
      overall ok but staff need to be trained friendly”
      Food, location , convenience
      It was overall good but staff need to be trained friendlier with smiles and more professional. Especially F&B service staff
      Reviewed January 25, 2015
      9.7
      Exceptional
      Rob from South Africa
      Business traveler
      Standard
      Stayed 1 night in December 2014
      review”
      the flow
      Great!
      Reviewed December 15, 2014
      5.7
      Samir from Tunisia
      Business traveler
      Standard
      Stayed 6 nights in May 2014
      very poor”
      friendly staff, cleaness, easy access
      was poor because the room was very small with poor view and was very noisy. first time at serena was in 2012, I paid less for better room with nice view and balcony. I think I paid 10 times the value I should pay for that poor room.
      Reviewed June 08, 2014
      This is a popular property. Don't miss out!

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      Kigali Serena Hotel
      |Excellent 8.2
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      • Excellent location