KSL HOT SPRING RESORT
Newly built

KSL HOT SPRING RESORT

31,Jalan Kangkar Tebrau, Taman Daya,81100 Johor Bahru, Johor, Malaysia, Tebrau, Johor Bahru, Malaysia, 81100
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Standard King KSL HOT SPRING RESORT
Standard King
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    Lobby KSL HOT SPRING RESORT
    Lobby KSL HOT SPRING RESORT
    Interior view KSL HOT SPRING RESORT
    Standard King KSL HOT SPRING RESORT
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     KSL HOT SPRING RESORT

    Guest reviews

    7.8
    Very good
    /10
    (1041 reviews)See what guests said
    8.5
    Excellent cleanliness
    Recommended by 85% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Sauna

    • Hot spring bath

    • Daily housekeeping

    This property is in high demand!Booked 15 times since yesterday | 15 travelers are looking at this property right now
    Good
    Location
    6.7
    See map
    Value for money8.3
    Location rating6.7
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport15.3 km
    Select your room
    Executive Suite
    Executive Suite
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 1 super king bed & 1 king b...
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    Premier Deluxe King
    Premier Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 1 super king bed
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    Deluxe King Bedroom
    Deluxe King Bedroom
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 super king bed
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    Executive Suite King
    Executive Suite King
    ...
    • Room size: 34 m²/366 ft²
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    Deluxe Twin Bed B
    Deluxe Twin Bed B
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 2 single beds
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 super king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 super king bed
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    Premier Deluxe King Resort
    Premier Deluxe King Resort
    ...
    • Room size: 28 m²/301 ft²
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    Standard King
    Standard King
    ...
    • Room size: 18 m²/194 ft²
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    More about KSL HOT SPRING RESORT

    More about KSL HOT SPRING RESORT

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (1041)Booking.com Reviews (415)
    7.8
    /
    10
    Cleanliness8.5
    Facilities7.6
    Location6.7
    Service7.7
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (1041)
    All room types

    Show reviews that mention 

    Showing 402 verified guest comments
    12345
    9.6
    Exceptional
    Jusri from Singapore
    Family with young children
    Superior King
    Stayed 2 nights in February 2019
    Relaxing hotel”
    Very spacious and cozy room. Only managed to connect to Wifi on our 2nd night after given another password. Breakfast however needs to be improve. Came at 9.45am however food almost empty. Saw several guest asking for replenishment. Not variety like KSL city. Pool side doesnt have a drainage so not sure how the pool was filtered. Probably good to have someone to oversee pool as i've seen kids dipping in their slippers through the pool. Hot spring is very enjoyable. Separate for male and female. Overall stay is definitely satisfied! Hope to return soon.
    Reviewed February 08, 2019
    Dear Jusri, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 15, 2019
    KSL HOT SPRING RESORT
    6.8
    Good
    Catherine from Singapore
    Couple
    Superior King
    Stayed 1 night in February 2019
    Good”
    A convenient hotel to stay when we visit our relatives. Stay a night during the CNY period. Hotel looks severely under staff, quite chaotic with masses of people checking-in. We waited quite awhile to be served, got our room key, queue a long time for the lift to the room. To our horror, it was already occupied by another guest. Once again, queue for the lift to head back to reception, wait to be served again and given another room on the same floor. After checking in the room, we drew the curtain and found us looking out at cemetery. It was a horror sight and we again went through the motion to change room. As it was fully booked, they gave us a smaller room instead. Overall, it was a touch and go experience, being new the room is clean but there are no other facilities that I would be interested to use in the hotel.
    Reviewed February 12, 2019
    10.0
    Exceptional
    Lim from Malaysia
    Family with young children
    Deluxe King Bedroom
    Stayed 1 night in February 2019
    Very Good”
    every is good. location is good... nearby many restaurant... hotel is new... friendly staff... will come back again ..
    Reviewed February 16, 2019
    8.8
    Excellent
    SIEW from Malaysia
    Business traveler
    Superior King
    Stayed 1 night in January 2019
    Comfy and clean ”
    Hotel room was clean and bed was so comfy, good service from the staffs. I do have sometime to go at level 5 to enjoy my hot spring jacuzzi, the jacuzzi that next to sauna room’s water is too hot I think they need to adjust the water temperature. However the big jacuzzi’s water temperature wash just nice. My work location is need travel to Komtar shopping mall and Terbrau shopping mall therefore might far a bit from the city but is very convenient you just take grab and only 10-15mins will arrive.
    Reviewed January 30, 2019
    Dear SIEW, Warmest greetings from KSL Hot Spring Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    8.4
    Excellent
    JER-PEY from New Zealand
    Business traveler
    Superior King
    Stayed 2 nights in January 2019
    Excellent”
    Excellent hotel but wifi is very poor. Tried to connect my tablet and phone more than 10 times but could never connect due to weak signal and wrong passcode (despite staff insisting it is correct passcode)
    Reviewed January 22, 2019
    Dear JER-PEY, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We have duly noted the WiFi connection issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    10.0
    Exceptional
    Nur from Singapore
    Couple
    Superior King
    Stayed 1 night in January 2019
    Beautiful”
    Hotel with great location - a few minutes away to AEON bandar dato Onn! Beautiful clean rooms, worth our money! Nice hot spring pool, it was super-syiok! Just the breakfast could be better. We were disappointed because lack of choices and had to wait for topups. Live stations was slow too, but still bearable. Will return but might think of choosing breakfast outside.
    Reviewed January 21, 2019
    Dear Nur, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    9.2
    Exceptional
    Suhartini from Indonesia
    Business traveler
    Deluxe Twin Bed B
    Stayed 1 night in December 2018
    Nice place”
    Comfortable and nice staff
    Reviewed February 14, 2019
    6.8
    Good
    TAN from Singapore
    Family with young children
    Superior Twin
    Stayed 1 night in February 2019
    Poor location with Slow counter staff”
    Nothing nearby....Check in at 4pm but was told that non smoking room not ready need to wait for another hour, During check in, the staffs were super slow although there were three counters...allow check out at 1pm upon request...counter staff forgotten to provide me with breakfast meal vouchers....
    Reviewed February 10, 2019
    7.6
    Very good
    Mumin from Malaysia
    Family with young children
    Superior King
    Stayed 1 night in February 2019
    Very clean and all new”
    The resort are very clean and all new. Lots of parking space .Just a walk to get nasi goreng. The swimming pool need to take care where lots of leave and guess not follow swimming attitire suit. The cafe for breakfast just beside the pool. Very awsome. I mostly like its hot spring pool spa and sauna.
    Reviewed February 10, 2019
    8.8
    Excellent
    Pink from Singapore
    Family with young children
    Superior King
    Stayed 2 nights in February 2019
    Excellent stay”
    The room was sparkling clean and beautiful. Lcd tv screen is large. Bathroom is clean. But breakfast was disappointing. Not many varieties. Food was just ok. Had to wait so long in a queue at the egg station. They took so long to refill the food. Would love to come back but without the breakfast.
    Reviewed February 08, 2019
    Dear Pink, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. Your comment will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 15, 2019
    KSL HOT SPRING RESORT
    6.8
    Good
    Ing from Malaysia
    Couple
    Superior King
    Stayed 1 night in February 2019
    Good”
    Restaurant located outside hotel building. Although only 1-2min walk still feel inconvenient. Yet the walkway is uncovered. Wondering how to walk to restaurant when raining. No air conditioner might be another minor issue but still feel warm sitting poolside. Further, the foreign waiter unable to communicate well. Served us wrong drinks too.
    Reviewed February 15, 2019
    10.0
    Exceptional
    katty from Malaysia
    Family with young children
    Deluxe King Bedroom
    Stayed 1 night in January 2019
    comfortable and nice view”
    Nice hotel and view. They have provide me a baby cot and really nice service. The most nice is the hot spring and gym but residential and hotel guest is sharing the same facilities except hot spring.
    Reviewed January 11, 2019
    Dear katty, Warmest greetings from KSL Hot Spring Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    10.0
    Exceptional
    Hartini from Singapore
    Couple
    Superior King
    Stayed 1 night in January 2019
    EXCELLENT SERVICES”
    STAFF WELCOME US WITH GREAT SERVICES .... CLEANLINESS IS AWESOME HOT SPRINGS MAKES MY DAY MORE REFERESHING IM SURE TO COME BACK AGAIN BECAUSE THE ROOM IS WELL DESIGN AND COSY HIGH STANDARD LOVE IT..... KSL HOT SPRING RESORT IS THE BEST
    Reviewed January 09, 2019
    Dear Hartini, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    9.2
    Exceptional
    Rasidah from Singapore
    Couple
    Superior King
    Stayed 1 night in December 2018
    A good place chilling”
    Location is far from amenities like shopping centres. You can drive out or grab. Near to pandan city and AEON Tebrau abt 10 mins drive. Sauna and hotsprings worth it foe chilling and SPA. Room is clean and comfortable and wifi is strong.
    Reviewed December 28, 2018
    Dear Rasidah, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    10.0
    Exceptional
    dzul from Malaysia
    Business traveler
    Premier Deluxe King Resort
    Stayed 1 night in December 2018
    VERY NICE HOTEL AND SERVICE”
    my second time here. all good except the cafe breakfast near the pool. it was open cafe so it was not very hygienic since the flies can fly freely to the food. it nice if they also provide a close area that safe for kids under 2.
    Reviewed December 23, 2018
    Dear dzul, Warmest greetings from KSL Hot Spring Resort, Johor Bahru! Thank you for continuous support and sharing your kind review. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. Your comment will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    8.0
    Excellent
    JER-PEY from New Zealand
    Business traveler
    Superior King
    Stayed 2 nights in December 2018
    Very good”
    Pros: Rooms are new and large. Friendly staff. Got upgraded to deluxe room. Cons: Deluxe room smells like old wet socks. Not sure if its the aircon filter or carpet but even after daily housekeeping it still smelled. Wifi signal and reliability was poor.
    Reviewed December 11, 2018
    Dear JER-PEY, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. Your comment on the unpleasant smell issue been duly noted and we have highlighted to related department for improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    8.0
    Excellent
    Jason from Malaysia
    Couple
    Superior King
    Stayed 1 night in December 2018
    Nice new hotel”
    Reasonably priced, the hotel is quite new and clean Is far from shopping district and eateries Staff friendly but not very helpful. Called twice for room make up but didnt come Pool is big, Gym is small but for small workout is fine Shower room door not sealed properly, water kept seeping out during shower. Aircond on and off.
    Reviewed December 10, 2018
    Dear Jason, Warmest greetings from KSL Hot Spring Resort, Johor Bahru! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded February 02, 2019
    KSL HOT SPRING RESORT
    10.0
    Exceptional
    Nadia from Singapore
    Couple
    Superior King
    Stayed 2 nights in November 2018
    Exceptional”
    Our first time here and it was amazing. Room was clean, they have all sorts of channels on TV. Hotel was as good as new! Traveled everywhere via Grab, easy peasy! Hot Chocolate (RM5) from machine at reception lobby was delicious! Except pool and clubhouse was disappointing and hot spring was dirty, but would definitely return!
    Reviewed November 24, 2018
    Dear Nadia, Warmest greetings from KSL Hot Spring Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. Your comments will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
    Responded November 29, 2018
    KSL HOT SPRING RESORT
    3.6
    sherrie from Singapore
    Couple
    Premier Deluxe King Resort
    Stayed 2 nights in February 2019
    disappointed!”
    we reached the hotel around 10pm. nobody helped with our things. must go inside and asked the front desk to help my husband. 2 staff working at night. hotel smells awful (toilet smell) big lobby with no air freshener. check in process ok. but nothings special. we go to the lift, says need to tap the key card, but its useless, i never tap but go straight to 17th flr. moving forward, the room is quiet ok. no bathrobes. no menu. no leaflets. telephone dont have guidelines which number to press to call directly to front office. no room service after 5pm. what the heck!!! so we have to go out and look for convenient store to buy for ice cubes. no plates, spoon or other utensils. which is normal inside the room. amenities nothing important. i tried to use their so called "sauna, spa" nothing special. water look so dirty, so never mind. it will be better to use the shower inside the room. all in all, its a big no! no! dont ever be deceived by this hotel. big no!!!!!
    Reviewed February 12, 2019
    5.2
    Mohd from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in February 2019
    Breakfast needs improvement ”
    Food replenishment was very slow
    Reviewed February 13, 2019
    12345
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