M Hotel
Club City View With Breakfast M Hotel
Lobby M Hotel
Interior view M Hotel
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8.0
Excellent
17.4% this month
/10
(7294 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Canadian High Commission170 m
  • MAS Building210 m
  • Seng Wong Beo Temple220 m
  • Union Bar240 m
  • UOB - International Plaza250 m
  • ReDot Fine Art Gallery270 m
  • Makam Habib Noh280 m
  • Masjid Haji Muhammad Salleh290 m
  • International Plaza290 m
  • Tanjong Pagar MRT Station300 m
  • Free Wi-Fi

    M Hotel

    81 Anson Road, Chinatown, Singapore, Singapore, 079908 - See map
    Exceptional reputation
    Recommended by 87% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • 300 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Steamroom

    • Hot spring bath

    This property is in high demand!

    Booked 106 times

    Property ranking|Compared to 1,311 Singapore properties
    See all rankings
    Room comfort score
    8.2/10
    Room size
    41 sqm.
    Cleanliness score
    8.5/10
    Review score - Singapore
    8.1/10
    Better than
    93
    %
    of Singapore properties
    Bigger than
    92
    %
    of Singapore properties
    Better than
    89
    %
    of Singapore properties
    Better than
    89
    %
    of Singapore properties
    Value for money7.9
    Distance to city center2km
    Location rating8.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.4 km

    Rooms available at M Hotel

    8.2
    Excellent
    Room comfort & quality
    Club City View With Breakfast
    Club City View With Breakfast
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed
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    Club Premier Double
    Club Premier Double
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds or 1 double b...
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    Club Room with Free Wi-Fi
    Club Room with Free Wi-Fi
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 queen bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 2 single beds and 1 king be...
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    Premier Twin
    Premier Twin
    ...
    • Room size: 36 m²/388 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Club Premier Room
    Club Premier Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 36 m²/388 ft²
    • Harbor view
    • 2 single beds or 1 double b...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at M Hotel?

    Check-in at M Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the M Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to M Hotel?

    Getting to M Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 86 SGD. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by M Hotel. If you would like to drive to M Hotel, a car park is available onsite for use and is free of charge.

    Is breakfast offered at M Hotel?

    Buffet breakfast is offered at M Hotel. There is an additional charge of 38 SGD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    Can special events be hosted at M Hotel?

    Special events such as weddings, engagements, exhibitions and private events may be hosted at M Hotel. The property has indoor venues that can hold up to 700 people. Audio-visual services are offered to help your event go smoothly. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as romantic retreats.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at M Hotel?

    On-site venues and convenient event services make M Hotel an ideal choice for hosting events such as meetings, conferences, corporate events, seminars and exhibitions. The business venues at M Hotel can hold up to 1320 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, meeting supplies and amenities and services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by M Hotel.
    Interested in hosting a business event? Let M Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at M Hotel?

    Designated smoking areas are provided at M Hotel for guests who smoke. There are both smoking and non-smoking floors available at M Hotel. Simply indicate your preference when booking on Agoda, and M Hotel will place you on the requested floor type.

    Show more questions
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    More about M Hotel

    More about M Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Hokkaido Sushi Restaurant
    10 m Asian, Japanese, Sushi
    The Buffet
    10 m Asian, Chinese, Malaysian
    The Public Izakaya by Hachi
    80 m Asian, Japanese
    Chinese cuisine
    Chinese cuisine
    Dong Ya Cha Shi
    820 m Chinese
    Tang's Steamboat Restaurant
    830 m Chinese
    Beijing Gong
    860 m Chinese
    Japanese cuisine
    Japanese cuisine
    Kumo Kaseki
    190 m Japanese
    Tokkuri Japanese Restaurant
    190 m Japanese
    Santaro Japanese Restaurant
    210 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of M Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7294)Booking.com Reviews (2174)
    8.0
    /
    10
    Excellent
    17.4% this month
    Cleanliness8.5
    Facilities8.0
    Location8.1
    Room comfort and quality8.2
    Service8.0
    Value for money7.9
    Rating
    9+ Exceptional (1170)
    8-9 Excellent (1250)
    7-8 Very Good (2087)
    6-7 Good (721)
    <6 Below Expectation (578)
    Time of the year
    Mar - May (1563)
    Jun - Aug (1392)
    Sep - Nov (1246)
    Dec - Feb (1605)
    All guests (7294)
    All room types
    All languages

    Show reviews that mention 

    Showing 5806 verified guest comments
    12345
    8.4
    Excellent
    Fiza from Singapore
    Solo traveler
    Deluxe
    Stayed 1 night in June 2019

    Away from the major city area but still a good location”

    nearby MRT, mcdonalds and room size is perfect.

    Reviewed July 25, 2019

    Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 26, 2019
    M Hotel
    5.6
    Tan from Singapore
    Couple
    Deluxe
    Stayed 1 night in July 2019

    Above average”

    Breakfast queue was insanely long and cleanliness of tables were not properly managed, complimentary slice of birthday cake was not sent - staff said would check and call back but never received no call can’t complain since it’s free), jacuzzi in the pool was really dirty (milky water) and freezing cold

    Reviewed July 22, 2019

    Thank you for your review. The comment on the breakfast and the swimming pool has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 23, 2019
    M Hotel
    5.6
    Yui from Singapore
    Family with teens
    Premier Twin
    Stayed 1 night in July 2019

    OLD hotel close by CBD”

    Hotel is aging Un gracefully. Staffs are indifferent or with a “leave me alone” attitude. Buffet Breakfast spread is pathetic with poor quality. Room size is pretty decent but housekeeping is poor. You will find dust balls rolling on the work desk which I thought only happened in the desert or Wild West.

    Reviewed July 21, 2019

    Dear Yui, Thank you for your review and comments. I am truly sorry for the lapse in service during your stay with us. This is definitely not the usual standards M Hotel is known for. It has been highlighted to the relevant HODs for review and improvements. I look forward to welcome you back to M Hotel in the near future to showcase the improvements we have made. Warmest Regards Kanna Karmegam M Hotel Singapore

    Responded July 25, 2019
    M Hotel
    9.2
    Exceptional
    VINCENT from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in July 2019

    pricey but good”

    fantastic breakfast, good service, strong wifi, good room ventilation, very near central business district

    Reviewed July 22, 2019

    Dear Vincent, Thank you for your review and rating. I am pleased that M Hotel Singapore have met you expectations. I hope to welcome you back to M hotel in the near future and would the opportunity to meet up with you in person. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 22, 2019
    M Hotel
    4.4
    Marcus from Denmark
    Couple
    Deluxe
    Stayed 1 night in July 2019

    Poor breakfast and lobby”

    I don't recommend going here! We had to give up on breakfast because the area was too crowded and chinese tourists had no respect of personal space and standing in queue for anything! Also there was no proper sitting areas in the entry and lobby area while waiting!

    Reviewed July 22, 2019

    Dear Marcus, Thank you for you review and comments. The comment on the breakfast crowd has been highlighted to the Hods with regards for better management and improvements. I hope to invite you back to M Hotel in the near future to showcase the improve we have made. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 23, 2019
    M Hotel
    9.6
    Exceptional
    Calvin from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in June 2019

    good place and location.”

    overall is good for staying. but would like to point out that some on off switches needed to change or upgrade. because can see that some of it getting bad and try to put in some usb charges. thanks.

    Reviewed June 10, 2019

    Dear Calvin, Thank you for your review and feedback. The comments on the switched have been highlighted to the engineering team and special attention will be place on the switches during preventive maintenance. I hope to welcome you back to M Hotel in the near future to showcase the improvements we have made. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 08, 2019
    M Hotel
    8.0
    Excellent
    Weng from Malaysia
    Couple
    Premier
    Stayed 1 night in May 2019

    Value for money”

    Hotel is very convenient in terms of proximity to MRT (8 mins walk toTanjong Pagar station on the Green EW line). Tanjong Pagar station is in Tanjong Pagar Center which is a shopping center . For foodTurn right outside the hotel, Cross the road into Enggor road and you will find lots of food inside the buildings or turn into Tras street for more fancy restaurants. Rooms are clean, staff are efficient. You also get to use a local smart phone with data for free(not sure if available for all room categories) Recommended.

    Reviewed June 05, 2019

    Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    9.2
    Exceptional
    Anil from Thailand
    Family with teens
    Deluxe Twin
    Stayed 2 nights in July 2019

    Exceptional”

    Small bed Nice clean room Very helpful staff

    Reviewed July 24, 2019

    Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 25, 2019
    M Hotel
    10.0
    Exceptional
    Ines from Singapore
    Family with young children
    Deluxe Twin
    Stayed 1 night in July 2019

    Great choice for staycations or business trips”

    The facilities, amenities available is excellent. Clean bathrooms with both shower area and bathtub. Variety of choices for breakfast menu. Excellent service from staffs. Due to location is more in the offices area, weekends the streets nearby are quieter. Excellent choice for a quiet retreat after sightseeing or shopping at other crowded spots in Singapore. It is after all mins walk to a central mrt station.

    Reviewed July 08, 2019

    Dear Ines, Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    8.4
    Excellent
    John from Philippines
    Couple
    Deluxe
    Stayed 4 nights in June 2019

    Location is perfect”

    The location is perfect since it is just in walking distance to Tanjong Pagar MRT and just right across is a bus stop so you can easily hop into one. I've been to many hotels before and I think the staff in this hotel can do better with how they welcome and assist their customers. Also, the room where we stayed was a little bit dusty. Overall, it's not a bad place to stay.

    Reviewed July 03, 2019

    Dear John, Than you for your feedback and review. Your feedback on the staff has been highlighted to me and we have taken remedial action to ensure this does not repeat itself. I hope to welcome you back to M Hotel in the near future to showcase the improvements we have made. Thank you John. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 08, 2019
    M Hotel
    8.4
    Excellent
    Siew from Malaysia
    Couple
    Deluxe
    Stayed 3 nights in April 2019

    Great location but very disappointing customer service”

    For a regular guest of M Hotel, used to be booking the club room for most of the stay, witnessing the regressing of customer service. The receptionist who was helping to check-in seemed very unhappy with greeting and smiling at all. Room maintenance was extremely late every day (until 4pm the room has yet to be tidied up) until I have to make a call to complaint. Besides, the toiletries is always incomplete. Sometimes missing hand towel; sometimes has no face towel. I got fed up to ask for more. If wasnt the great location and regular stay, I will totally ban M Hotel from my hotel staying list.

    Reviewed April 20, 2019

    Thank you for your review. The comment on the Check-in process has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements.

    Responded July 23, 2019
    M Hotel
    8.4
    Excellent
    Humi from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in April 2019

    Happy with my stay!”

    I booked deluxe room, but free upgraded to premier room. Thanks a lot. Pros: spacious room, clean & gentle towels, nice sandals, two bathrobes, digital in room safe, ironing table & steward, good location, close to 24hrs McD, within walking distance to Tanjong Pagar MRT station, near bus stops, various choices of breakfast, good qualities amenities, many drawers in the room. Cons: not soundproof rooms.

    Reviewed April 08, 2019

    Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 29, 2019
    M Hotel
    8.0
    Excellent
    Lixin from Singapore
    Couple
    Deluxe
    Stayed 1 night in April 2019

    It’s okay”

    This is my second time here. The previous time was ruined by their ongoing construction work, though the room was beautiful and the bed was truly comfortable. This time, the bathroom was slightly dirty (the previous guest’s hair could still be found in the bathtub and sink) and the bathroom itself just felt a lot older and rundown than the one in my previous room. Breakfast also wasn’t as memorable as the previous time (sautéed potatoes were uncooked and hard as rocks).

    Reviewed April 07, 2019

    Dear Lixin, Thank you for your review. The comment on the bathroom has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements. Warmest Regards Kanna Karmegam Director of Rooms

    Responded August 26, 2019
    M Hotel
    10.0
    Exceptional
    Marjorie from Philippines
    Group
    Premier
    Stayed 1 night in March 2019

    Spacious room and quality service”

    Room size is a lot bigger than most hotel rooms in Singapore. Staffs are accomodating and helpful. They even have service robots to assist for additional room requests. Great location and smooth check-in/out process. Definitely recommended!

    Reviewed March 04, 2019

    Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 14, 2019
    M Hotel
    7.2
    Very good
    Vilya from New Zealand
    Family with teens
    Deluxe Twin
    Stayed 3 nights in July 2019

    Quite good location. Easy walk to MRT ”

    Requested adjoining rooms as had 2 teenagers. However, we were put on different floors as the hotel did not have a twin beds room next to a room with a queen bed. Then, we found out that our entry cards were not allowed us to access the different floors. I had to go back to reception to request this. Should not have to ask in the first place considering that we had requested adjoining rooms in the first place. The tap in our room leaked slowly, water accumulating around the tap, around the sink and dripped onto the floor. Had to put a small wash cloth on it the first night. Reported this the next morning, however it was not fixed. I could not be bothered to report again. Just had to put a hand towel over the tap as housekeeping never replaced the 2 small wash cloths. The carpet in the room near the mirror was quite stained. The staff whom we spoke with were all very polite. Location was good.

    Reviewed July 15, 2019

    Thank you for your review and comments. I am truly sorry for the lapse in service during your stay with us. This is definitely not the usual standards M Hotel is known for. It has been highlighted to the relevant HODs for review and improvements. I look forward to welcome you back to M Hotel in the near future to showcase the improvements we have made. Warmest Regards Kanna Karmegam M Hotel Singapore

    Responded July 25, 2019
    M Hotel
    8.0
    Excellent
    DERRICK from Singapore
    Couple
    Premier
    Stayed 1 night in May 2019

    Lovely room, expensive buffet. ”

    The room was spacious and cosy. Beds were comfortable and toilets were clean. We opted to try their buffet instead of going out for the night and was pretty disappointed. Not value for money at all.

    Reviewed June 27, 2019

    Dear Derrick, Thank you for review and comments. I glad that your stay with us was comfortable, however i would like to address the comment on the buffet not being "value for money" Derrick please do contact me as we would want to take corrective measures to ensure such instances do not occur again. I am at your disposal. I hope to welcome you back to M Hotel in the near future to showcase our improvements. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 14, 2019
    M Hotel
    8.8
    Excellent
    Hsueh-Li from Taiwan
    Couple
    Deluxe
    Stayed 1 night in June 2019

    Excellent”

    we arrived at the hotel around 3pm, the room wouldn't be ready until after 4. it was a bummer but we were given a room upgrade which was a nice gesture. The hotel and the room were tidy and spacious. location was great as it's 5min away from MRT and there's a bus stop right across the street. when we decided to stay for one more night, the staff was nice enough to advise us to book thru booking website and they still granted us the room upgrade. Overall it was a pleasant stay for us. Pro: - convenient location - nice and clean Cons: - seemingly central controlled AC, as we couldn't really adjust the temperature. - there's a foul-smelling coming from the drain in the bathroom.

    Reviewed June 16, 2019

    Dear Hsueh, Thank you for your feedback. I am truly sorry for the wait for your room to be ready. We have looked into the process to limit such situation from happening as much as possible. I am also glad that you had a positive stay experience with us. The comment with regard to the smell has been brought up to the engineering team and has been rectified since. I hope to welcome you back to M Hotel in the near future and would love to the opportunity to meet up with you in person. Warmest Regards Kannna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    6.8
    Good
    Estee
    Group
    Deluxe Twin
    Stayed 1 night in May 2019

    Good”

    The distance from nearest station require 15 minutes walk. Not long but during hot weather it feels like 30 minutes. The staff at front deck wasn’t very effective. 5 counter but only 2 opening. The other 3 was empty.

    Reviewed May 29, 2019

    Dear Estee, Thank you for your review. The comment on the Front Desk has been highlighted to the relevant HOD for review and improvements. I hope to welcome you back to M Hotel to showcase our improvements. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    9.2
    Exceptional
    Hock from Singapore
    Family with young children
    Deluxe Twin
    Stayed 1 night in May 2019

    great customer service”

    I book the hotel on the day I check in. Checking in was a breeze. No problem with check out extension. Only thing was that there’s a renovation going on on the room opposite us. No issue with dust. Just a little noise during the day. I believe they tried their best. The room given was clean and looks new. Swimming facilities should be given an overhaul Reno. Breakfast was quite good. I casually mentioned about a small incident which happened, and I am Glad my feedback is prioritise and valued. Actions were made immediately. The manager is prompt and was able to rectify the issue. She also called back check back on us. Thumbs up the whole team. This is what I call Service Excellence.

    Reviewed May 24, 2019

    Dear Hock, Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    10.0
    Exceptional
    Ho from Singapore
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Super awesome hotel”

    Very good service, check in early at 1pm. Receptionists and staff are super friendly and helpful. Hotel bedroom and facilities are clean and awesome. Just that the room phone is not working and it make it difficult for me to call for room service. But overall highly recommended!!!

    Reviewed May 22, 2019

    Dear Ho, Thank you for your review. We are delighted to know that you have enjoyed your stay with us and that our team members have made you feel at home. We look forward to welcoming you back to M Hotel Singapore in the near future. Warmest Regards Kanna Karmegam Director of Rooms

    Responded July 09, 2019
    M Hotel
    12345
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    M Hotel
    |Excellent 8.0
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Marina Bay Sands Casino
    • Tanjong Pagar MRT Station is within 0.3 km