Macdonald Houstoun House Hotel and Spa
Macdonald Houstoun House Hotel and Spa
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Family Room (2 Adults & 2 Children) - Bathroom Macdonald Houstoun House Hotel and Spa
Family Room (2 Adults & 2 Children) - Bathroom
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Lobby Macdonald Houstoun House Hotel and Spa
Lobby
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Swimming pool Macdonald Houstoun House Hotel and Spa
Swimming pool
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Swimming pool Macdonald Houstoun House Hotel and Spa
Swimming pool
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See map Macdonald Houstoun House Hotel and Spa
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Excellent
Location
8.0
See all 34 photos Macdonald Houstoun House Hotel and Spa
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Macdonald Houstoun House Hotel and Spa

Excellent location
Very good
From 8 reviewsSee what guests said
7.5
/
10
Value for money7.0
Distance to city center1.2 Miles
Location rating8.0
  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked a few minutes ago
Feature Double Room
Feature Double Room
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  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Executive
Executive
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  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
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Classic Twin
Classic Twin
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  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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Executive Double
Executive Double
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  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Classic Double
Classic Double
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  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Executive Family Room
Executive Family Room
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  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Family Room (2 Adults & 2 Children)
Family Room (2 Adults & 2 Children)
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  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
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Basic Twin Beds
Basic Twin Beds
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    Special Offer - Executive Family Room
    Special Offer - Executive Family Room
    ...
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      Special Offer - Executive Family Room
      Special Offer - Executive Family Room
      ...
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        More about Macdonald Houstoun House Hotel and Spa

        More about Macdonald Houstoun House Hotel and Spa

        An overview

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        Real reviews from real guests

        Agoda Reviews (8)Booking.com Reviews (663)
        7.5
        /
        10
        Very good
        From 8 reviews
        Cleanliness7.3
        Facilities8.4
        Location8.0
        Room comfort and quality7.3
        Service7.3
        Value for money7.0
        Provided by verified guests of Agoda
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        Classic Double
        Classic Twin
        Family Room (2 Adults & 2 Children)
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        Showing 7 verified guest comments
        8.8
        Excellent
        ken from United Kingdom
        Business traveler
        Classic Double
        Stayed 1 night in January 2018
        Excellent venue, quiet rooms pleasant staff and good value. ”
        No designated smoking area for our terrible habits
        Reviewed February 02, 2018
        3.6
        Lauren from United Kingdom
        Solo traveler
        Classic Double
        Stayed 1 night in June 2017
        Acceptable”
        Arrived at the destination as a solo traveller to be told that I was being relocated by taxi to a different hotel which was secluded and meant I was unable to take part in the activities with friends that evening that I had planned. Very disappointed.
        Reviewed June 26, 2017
        10.0
        Exceptional
        Susy from United Kingdom
        Solo traveler
        Classic Double
        Stayed 2 nights in April 2017
        Exceptional”
        Everything about my stay was lovely except the proposed charge of £25 per night for my small, well behaved dog. Only when I challenged this were the fees waived. Whilst a nominal charge of £5-10 is acceptable, being asked to pay £25 per night would preclude me from staying at a macdonald hotel in the future.
        Reviewed April 27, 2017
        5.2
        Iain from United Kingdom
        Business traveler
        Classic Twin
        Stayed 3 nights in February 2016
        Staff let this place down big time”
        I have never found a place where management have effectively gone and plundered the local schools and made them all staff. None of the staff seem to be trained in hospitality, nor do they actually look like they have ever served any time in training or in a previous hospitality location. The restaurant is let down by this, the bar is let down by this and even the front desk is let down by this. We went to their fine dining restaurant where we were shovelled a 3 course meal in under one hour, then left for an hour trying to get their attention to get the bill. We were asked if we would like food in the bar the next night only to be ignored for over 35 minutes whilst they took orders from everyone else in the bar who just wandered in after us. The front desk manager when asked if it was possible to get some cutlery told me to go upstairs to the restaurant and ask for it! Overall, inattentive staff with clearly no training and management that have allowed this all to happen are to blame for this review.
        Reviewed February 29, 2016
        7.3
        Very good
        Murdo from United Kingdom
        Couple
        Classic Twin
        Stayed 2 nights in December 2015
        "Could do better"”
        1) Location 2) The staff 3) The food
        We enjoyed our 2 nights at the Macdonald Houstoun hotel - it was warm, welcoming and very efficiently run by friendly, knowledgeable, staff. The overall standard of the fabric of the hotel definately needs attention and because of this I feel the 4 star ranking should be reduced to 3 star...i.e. the whole place seemed to have seen better days, paint work needed redone, wallpaper rather sad, likewise sad carpeting over very creaky floorboards, missing handles on drawers, upholstery threadbare, door locks that had been replaced but the old holes stuffed with filler and no attempt to smarten up the repair. The bathroom (Room 8) was superficially clean but 'gunge' around the fittings and under them was disappointing & uninviting. Sorry if this seems unacceptably harsh.... The ambience of the hotel & the efficiency & friendliness of the staff made up for it all...and being a dog friendly hotel made it a trouble free break. Thankyou.
        Reviewed January 06, 2016
        8.0
        Excellent
        Norman from United Kingdom
        Couple
        Family Room (2 Adults & 2 Children)
        Stayed 1 night in July 2015
        Wedding night”
        ???
        I booked in early in the day has we where going to our wedding and was allocated room 25 when arriving at night we where told it was room 42 and when we got to our room our luggage was not in the room after contacting the reception by phone not successful my wife went down to the reception and eventually they found the cases in room 25 but what was worrying the duty manager turned up and just went away again without helping my wife
        Reviewed July 12, 2015
        8.3
        Excellent
        Richard from United Kingdom
        Couple
        Classic Double
        Stayed 3 nights in January 2015
        A good quality hotel. ”
        Food, rooms & pool
        Our stay was very pleasant the standard was high, although a little surprised that animals are allowed as in the room next to ours were 3 large dogs making the area smell of them to the extent that a plug in odour unit was needed, I feel for the next guests of that room. That being said, the hotel was the venue to a wedding during our stay and we were not disturbed at all by its celebrations, the standard is high and staff are well trained and even the 8am fire alarm was handled with professionalism. A good hotel that is very good value
        Reviewed January 05, 2015
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