Mercure Luxor Karnak
 Mercure Luxor Karnak
Kid’s club Mercure Luxor Karnak
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7.9
Very good
/10
(23 reviews)See what guests said
See map
6.8
Good
Location rating score
Parking
FREE
  • Temple of Karnak2.58 km
  • Avenue of Sphinxes2.58 km
  • Temple of Seti I3.6 km
  • Luxor Sound and Light Show3.86 km
  • General Hospital4.06 km
  • Luxor Museum4.23 km
  • Bank of Alexandria4.41 km
  • Banque Misr4.46 km
  • Souks (Market)4.54 km
  • Central Telephone Office4.7 km
  • Free Wi-Fi

    Mercure Luxor Karnak

    Gebly Street, El-Karnak El-Gadid, Luxor, Egypt - See map
    Exceptional reputation
    Recommended by 90% of guests
    Excellent facilities on premise
    8.4 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 312 Luxor properties
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    Cheapest price score
    Value for money score
    8.4/10
    Service score
    7.9/10
    Cleanliness score
    7.9/10
    Better than
    99
    %
    of Luxor properties
    Better than
    98
    %
    of Luxor properties
    Better than
    98
    %
    of Luxor properties
    Better than
    98
    %
    of Luxor properties
    Value for money8.3
    Location rating6.8

    Rooms available at Mercure Luxor Karnak

    Superior Suite with 1 Double Bed and 2 Single Beds
    Superior Suite with 1 Double Bed and 2 Single Beds
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
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    Superior Suite
    Superior Suite
    ...
    • Room size: 54 m²/581 ft²
    • Garden view
    • 2 single beds and 1 double ...
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    Standard Room 2 Single Beds
    Standard Room 2 Single Beds
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 single beds
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    Standard Room Double
    Standard Room Double
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 double bed
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    Standard Room 2 Single
    Standard Room 2 Single
    ...
    • Room size: 35 m²/377 ft²
    • River view
    • 2 single beds
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    Standard Double Room with Garden View
    Standard Double Room with Garden View
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 1 double bed
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    Standard Twin Room with River View
    Standard Twin Room with River View
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 2 single beds
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    Suite
    Suite
    ...
    • Room size: 69 m²/743 ft²
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    Double
    Double
    ...
    • Room size: 33 m²/355 ft²
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    Suite Deluxe
    Suite Deluxe
    ...
    • Room size: 54 m²/581 ft²
    Enter dates to see prices
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    More about Mercure Luxor Karnak

    More about Mercure Luxor Karnak

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Mercure Luxor Karnak from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (23)Booking.com Reviews (318)
    7.9
    /
    10
    Very good
    Cleanliness7.9
    Facilities8.4
    Location6.8
    Service7.9
    Value for money8.3
    All languages
    All guests (23)
    All room types
    Showing 16 verified guest comments
    7.6
    Very good
    Ahmed
    Business traveler
    Standard Room Double
    Stayed 1 night in July 2019

    Clean, friendly staff, far of downtown”

    The hotel was clean, staff was friendly but the location of hotel was far away of downtown and has to pick a taxi to go anywhere

    Reviewed July 30, 2019
    5.6
    Quynh
    Couple
    Standard Room Double
    Stayed 3 nights in December 2018

    Non-professional staff”

    Hotel pin address wrong on the map that led us to go wrong way to the hotel, the staff was not enthusiastic, did not help, we had to call 5 times to borrow the menu to call up the room. The hotel address is far away from the center, instructed on the wrong map again, because previously this hotel was named Sofitel, when we told the taxi they did not even know this hotel, and follow the directions map of the guests. The taxi took us to the wrong street. Never come back to this hotel

    Reviewed June 29, 2019
    8.4
    Excellent
    Leanne from Australia
    Family with teens
    Standard Room Double
    Stayed 4 nights in February 2019

    Lovely hotel with wonderful attentive staff.”

    Nowhere near the location shown on Agoda map, which threw our plans out a little, but was manageable to get around by taxi or a walk, every other site does have the correct location of the hotel. The rooms were clean and spacious and lovely touches like swan towels from housekeeping out a smile on our face at the end of long days sightseeing. Breakfast and Buffet Dinners were wonderful in the restaurant.

    Reviewed February 21, 2019
    9.6
    Exceptional
    Nadine from United Kingdom
    Couple
    Standard Room Double
    Stayed 6 nights in December 2018

    Comfortable hotel”

    Nice, comfortable hotel. Pleasant staff and lovely grounds. Location is a bit further out of town than expected but taxis are not expensive. Good breakfast buffets and ore than comfortable rooms.

    Reviewed January 13, 2019
    8.0
    Excellent
    SIRICHAI from Thailand
    Group
    Standard Room Double
    Stayed 2 nights in December 2018

    Accepted service but quite far from downtown”

    As a chain hotel, we accepted the service level and what we have got from the hotel such as food, room space, cleanliness. Since the hotel is quite big but less staff, some service is limited but it is acceptable

    Reviewed December 10, 2018
    4.8
    Ngoi from Hong Kong
    Couple
    Standard Room Double
    Stayed 3 nights in July 2018

    Clean but things are basic. Do not expect too much”

    Good sides - Clean - Staff are polite - Allow early check in - Food from room service is good Bad sides - Breakfast has very few choices and quality is not good; not refilling the food so there is almost nothing to eat if you arrive restaurant at 10:30 or so - Staff speak poor english thus communication is a problem - No WIFI in the room; available in the lobby but speed is very low - More than 70% of the time no one in the reception or room service is picking up calls

    Reviewed July 27, 2018
    9.6
    Exceptional
    Valerie from Malaysia
    Couple
    Standard Room Double
    Stayed 1 night in May 2018

    Best Hotel Stay in Egypt”

    The hotel staff were very helpful. First time getting a personalised welcomong note from the Manager. They have a lot of tour group booking but things were in control. The hotel is by the Nile and you get to see beautiful sunset. We came back to the room and caught the housekeeping making towel swans for us. Feels like we're on honeymoon again. Hotel is also safe and it is easy to get taxi from the hotel. Thank you GM, Mr. Hassan Fahmy and his team for making our stay in Luxor a pleasant one.

    Reviewed June 01, 2018
    10.0
    Exceptional
    Karim from Hungary
    Solo traveler
    Standard Room Double
    Stayed 2 nights in April 2018

    Best hotel and service so far”

    This hotel has a great location and the views to the Nile and the sunset are priceless, the service and staff are a 10

    Reviewed April 21, 2018
    6.4
    Good
    Devi from Malaysia
    Solo traveler
    Standard Room Double
    Stayed 2 nights in December 2017

    Aged looking resort but beautiful rooms”

    about 15 mins from Karnak temple and 25 to the souks. More suitable for group and family

    Reviewed January 06, 2018
    8.0
    Excellent
    William from United Kingdom
    Solo traveler
    Standard Room Double
    Stayed 1 night in August 2017

    Nice Relaxing Hotel”

    Great garden, nice swimming pool and right on The Nile. A bit far outside of Luxor, but that makes it nice and peaceful. Staff were very friendly and helpful, but unfortunately complimentary water, tea and coffer was not refilled daily.

    Reviewed September 12, 2017
    9.6
    Exceptional
    Gary from United Kingdom
    Couple
    Standard Room Double
    Stayed 4 nights in July 2017

    Super friendly staff! ”

    The only negative was that the wifi did not work while we were there... everything else was great! The place was very beautiful with great services and amazing staff!!! Gary & Devon U.K. - US

    Reviewed August 01, 2017
    8.0
    Excellent
    Florent from France
    Solo traveler
    Standard Room Double
    Stayed 4 nights in May 2018

    Séjour très agréable ”

    J’ai passer environs 6 jours dans cet hôtel, le personnel toujours présent, compétant et de surcroît tres sympathique est un véritable plus. Les installations comme la piscine et l’acces au jardin sont plaisant, l’acces a internet ce fait uniquement au niveau de l’acceuil: pourvu de fauteuil confortable. La propreté de l’hôtel est impeccable. Un bémol cependant sur le restaurant proposé; ou le matin le petit déjeuné peut être amélioré. Quand au repas du soir (en supplément) ou malgré un service professionnel, les plats proposés en buffet ainsi que les desserts sont très en deçà de la qualité du reste de l’établissement. Des petits prix étant disponible lors de mon séjour (15€/n) le rapport qualité/prix est excellent au vu des attentes occidentales. Je conseil pour tout type de clientèle.

    Reviewed May 29, 2018
    2.0
    katsuyuki from Japan
    Solo traveler
    Standard Double Room with Garden View
    Stayed 1 night in May 2019

    最悪のサービス”

    メルキュールの予約からホテルマップを見ると全く間違ってるホテルマップを表示。全く反対方向。その為到着に苦労し、その事を指摘しても謝ろうともせず、逆ギレする始末。wifiも部屋では繋がらない。これがメルキュールかと思うと残念。メルキュールを名乗る資格無し。最悪のサービス。

    Reviewed May 02, 2019
    6.8
    Good
    ng from Hong Kong
    Solo traveler
    Standard Room Double
    Stayed 1 night in April 2018

    價格合理”

    服務一般

    Reviewed April 26, 2018
    8.0
    Excellent
    xinming from China
    Solo traveler
    Standard Room 2 Single
    Stayed 1 night in November 2017

    不错”

    不错

    Reviewed March 26, 2018
    5.2
    LIN from Taiwan
    Family with young children
    Superior Suite
    Stayed 3 nights in October 2018

    飯店處理事情的效率很差”

    冷氣第一天就有問題,拖到第二天晚上才處理;客房清潔也只來過一次。 飯店內的商店價格比外面貴上三倍,且以接待大陸團客為主,整間飯店無時無刻人滿為患

    Reviewed October 06, 2018
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