Milestone Kensington Hotel
Milestone Kensington Hotel
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Double Queen Room - Guestroom Milestone Kensington Hotel
Double Queen Room - Guestroom
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Bathroom Milestone Kensington Hotel
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Bathroom Milestone Kensington Hotel
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Exterior view Milestone Kensington Hotel
Exterior view
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Exceptional
Location
9.3
See all 50 photos Milestone Kensington Hotel
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Removed from saved list
2017

Milestone Kensington Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 30 reviewsSee what guests said
9.1
/
10
Exceptional cleanliness
9.7
Value for money8.4
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport16.5 km
  • 430 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
9.1
Exceptional
Room comfort & quality
Double Queen Room
Double Queen Room
...
  • Room size: 20 m²/215 ft²
  • Courtyard view
  • 1 queen bed
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Executive Suite room
Executive Suite room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Deluxe Studio Room
Deluxe Studio Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed and 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
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Grand Suite
Grand Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
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Signature Suite
Signature Suite
...
  • Shower and bathtub
  • 1 king bed
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Deluxe Apartment
Deluxe Apartment
...
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    Superior Twin Beds
    Superior Twin Beds
    ...
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      Bed And Breakfast Bb Superior Double/twin
      Bed And Breakfast Bb Superior Double/twin
      ...
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        More about Milestone Kensington Hotel

        More about Milestone Kensington Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        British cuisine
        British cuisine
        Brunello Lounge & Restaurant
        100 m British, Italian
        Park Terrace Restaurant Lounge and Bar
        150 m British, Contemporary, European
        Kensington Square Kitchen
        270 m British, Cafe, Gluten Free
        European cuisine
        European cuisine
        Cote Brasserie - Kensington
        190 m European, French
        Locanda Ottoemezzo
        210 m European, Italian, Mediterranean
        L'Etranger
        400 m European, French, Fusion
        Asian cuisine
        Asian cuisine
        Koi Restaurant
        140 m Asian, Japanese, Sushi
        Bone Daddies Kensington
        370 m Asian, Japanese, Soups
        Bugis Street Restaurant
        520 m Asian, Chinese, Gluten Free

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (30)Booking.com Reviews (287)
        9.1
        /
        10
        Exceptional
        From 30 reviews
        Cleanliness9.7
        Facilities9.3
        Location9.3
        Room comfort and quality9.1
        Service9.3
        Value for money8.4
        Provided by verified guests of Agoda
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        Room type
        Double Queen Room
        Deluxe King Room
        Deluxe Studio Room
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        Showing 20 verified guest comments
        10.0
        Exceptional
        Eileen from United States
        Couple
        Double Queen Room
        Stayed 1 night in May 2017
        Exceptional”
        The Milestone staff were incredibly kind and caring. I lost my phone in a taxi and they all were very helpful. The staff helped me recover my phone. I would recommend staying there.
        Reviewed May 24, 2017
        9.6
        Exceptional
        Sarah from United States
        Couple
        Deluxe King Room
        Stayed 6 nights in October 2016
        Lovely hotel”
        Outstanding service and location; staff are committed to guests having a wonderful visit. Hotel is very close to museums, park, nice shopping, and tube stop.
        Reviewed October 10, 2016
        10.0
        Exceptional
        Cindy from United States
        Couple
        Double Queen Room
        Stayed 3 nights in October 2016
        Excellent and elegant 5 star hotel”
        We loved this hotel, and the staff (especially Cris, Steven, and Timothy) were excellent. Highly recommend this experience!
        Reviewed October 09, 2016
        10.0
        Exceptional
        Casey from United States
        Couple
        Deluxe King Room
        Stayed 4 nights in September 2016
        .”
        My Wife and I had a terrific stay. We loved the room, the staff, and the restaurant was elegant, stylish, and comfortable all at the same time. Our Sunday Dinner was fantastic.
        Reviewed October 09, 2016
        10.0
        Exceptional
        Sean from United States
        Couple
        Deluxe King Room
        Stayed 3 nights in August 2016
        Amazing Service”
        Truly the best staff at any hotel in which I have stayed. Clea, in particular, was delightful. I can't recommend highly enough.
        Reviewed September 02, 2016
        10.0
        Exceptional
        Andrey from United States
        Couple
        Deluxe King Room
        Stayed 7 nights in August 2016
        Excellent experience ”
        We loved our stay at the Milestone. The hotel is beautiful and charming and the service is impeccable! The concierge service, particularly Jose, went above and beyond and made our vacation so convenient. He is truly excellent at what he does. The restaurant was delicious and even the sauna was enjoyed. Thank you for an excellent stay we will definitely be back!
        Reviewed September 01, 2016
        9.6
        Exceptional
        Barbara from Canada
        Family with teens
        Deluxe King Room
        Stayed 3 nights in June 2016
        Leisure ”
        Love the Milestone! This is our second stay. Amazing location and staff. Rooms are lovely.
        Reviewed July 05, 2016
        9.0
        Exceptional
        Hunter from United States
        Solo traveler
        Double Queen Room
        Stayed 2 nights in June 2015
        A person to person hotel! Not just room number.”
        The classical architecture and layout of the hotel produces the comfort of feeling right at home. No matter what the situation the staff was eagerly accommodating. Great location for all activies!
        My time at the Milestone was nothing less than enjoyable. Although there was a slight issue with my room the first two days, the staff were eager to accommodate. They not only handled situations with grace and kindness but we're confindent in all tasks. The hotel gave me such a warm feeling that I extended my stay an extra 4 nights. I would encourage travelers looking for comfort and convience with a twist of class and a splash of excellence to stay at the Milestone.
        Reviewed July 05, 2015
        7.0
        Very good
        Maureen from Canada
        Couple
        Stayed 5 nights in October 2013
        Some disappointments given high rating”
        location, quiet room and the decor
        My husband and I chose the Milestone Kensington based on its high rating. We found the service disappointing in three cases. First, our room was not available upon our arrival despite the fact it was past check in. We had travelled over 14 hrs and hadn’t slept in 24 hrs. We were exhausted and had to wait in the hotel bar for over 40 minutes. We waited a further 15 minutes for our luggage once in our room. The staff explained that they were at full capacity. I feel that a high star hotel should be able to provide proper service regardless. Another time we were given poor advice regarding the time needed to get to a particular theatre. The concierge did not include an allowance for heavy traffic and we ended up jumping out of the cab and running the last 3 blocks. The doorman also gave the wrong theatre name to the taxi driver. Fortunately we quickly figured out the error. Finally, I needed to contact a car rental company to alter a booking and called reception to ask about the policy with 1-800 numbers. I was told there would be no charge. I asked exactly how I should dial since you have to add various 0’s and 1’s when dialing in Britain. I followed the instructions precisely and upon check out was billed 60 pounds for long distance charges. They reversed the charges BUT not without making me feel that they were doing me a special favour. They did not acknowledge that their staff member had misinformed me and made me feel as though the fault was mine. Despite these disappointments, our room was quiet, beautifully decorated and spacious. The staff was very friendly and helpful in printing train tickets and making restaurant reservations. The hotel location was good with Kensington Park and Hyde Park across the street. Also, Kensington has lots of shops and restaurants. The subway was only 3 blocks away. I wouldn't rule out staying at the Milestone again, but I think I will take a look at the other top rated hotels and do some serious comparisons.
        Reviewed October 31, 2013
        9.7
        Exceptional
        Russell from United States
        Business traveler
        Deluxe King Room
        Stayed 1 night in June 2013
        Friendly, attentive luxury w/o the stuffiness”
        Beautiful building, great location, attentive and friendly staff
        Reviewed July 01, 2013
        9.7
        Exceptional
        rick from United States
        Couple
        Deluxe Studio Room
        Stayed 4 nights in March 2013
        Worth returning to”
        Location/Ambience/Customer service
        Reviewed March 23, 2013
        9.0
        Exceptional
        Gael from France
        Family with teens
        Stayed 1 night in June 2011
        Lovely luxury hotel”
        Good location in front of Kensington park - near Knightsbridge
        Hotel is an old English building that has been renovated. Rooms are cosy and service is really good. You can have tea in the afternoon in one of the salons and seat there to talk. Location is convenient in the center of London and in front of Kensington parl / palace. It is easy to find place to park vehicle nearby and bus to go to picadilly. Breakfast could have been better organized. Was good and enough food but not really a buffet.
        Reviewed July 12, 2011
        9.3
        Exceptional
        Franck from France
        Couple
        Stayed 3 nights in February 2014
        Parfait”
        Hôtel très bien placé, personnel charmant et chambres très confortables.
        Reviewed February 20, 2014
        9.7
        Exceptional
        laurence from France
        Family with teens
        Deluxe King Room
        Stayed 2 nights in September 2012
        prestations et accueil haut de gamme,”
        accueil, situation, déco
        a 10 mn à pied de notting hill au coin de regent park, hotel typiquement anglais "cosi", privilège du petit nombre de chambres, accueil exceptionnel
        Reviewed September 19, 2012
        9.2
        Exceptional
        Ralf from Germany
        Couple
        Double Queen Room
        Stayed 2 nights in December 2016
        Wirkliche hübsches und freundliches Hotel der Oberklasse! ”
        Wirklich freundliches Personal, nett eingerichtet, gemütliches Zimmer!
        Reviewed December 12, 2016
        8.0
        Excellent
        Frank from Germany
        Couple
        Deluxe Studio Room
        Stayed 2 nights in November 2015
        Sehr unterschiedliche Qualität der Zimmer”
        Lage und Frühstück
        Gut
        Reviewed November 30, 2015
        9.0
        Exceptional
        Hildegard from Germany
        Family with teens
        Double Queen Room
        Stayed 2 nights in October 2010
        Wohlfühlhaus mit kleinen Macken”
        sehr freundliche Mitarbeiter, erstklassiger Service, hübsches Haus, gute Lage
        Ich war mit meiner 17jährigen Tochter über ein Wochenende dort. Wir haben es wirklich genossen. Die kleinen Fehler haben uns nicht ernsthaft gestört. Der Preis ist sehr hoch, aber das Personal muss halt bezahlt werden, und gerade das Personal hebt das Hotel aus der Masse guter Hotels heraus.
        Reviewed October 20, 2010
        5.0
        ciro from Italy
        Family with young children
        Deluxe Studio Room
        Stayed 4 nights in December 2010
        camera stretta scomoda non come da foto su sito ”
        caratteristico e
        posizione albergo decentrata
        , le domestiche entrano in camera all improvviso ,bussano alla porta piu volte per il riassetto,cosa molto sgradita per un albergo 5 stelle ,tv a pagamento anche per qualsiasi tipo di programma ,molto caro di prezzo per quello che offre non lo consiglierei a nessuno. ho avuto addebito di prodotti consumati dal frigo bar ma mai presi. la camera non e stata quella che avevo prenotato ,sul sito si presenta una diversa. camera estremamente piccola una volta aggiunto il terzo letto e impossibile muoversi si ha difficolta anche a svestirsi .
        Reviewed December 08, 2010
        9.3
        Exceptional
        YOSHIMURA from Japan
        Family with teens
        Stayed 2 nights in June 2013
        心地よいもてなし”
        スタッフの対応、清潔な部屋、重厚な雰囲気
        皆さんのレビューと評価を見て、是非留まってみたいと思っていました。タクシーで到着した瞬間からドアマンを始めスタッフの方々に心のこもった対応をしていただきました。部屋が少々手狭で公園向きでなかったのが残念でしたが、それを帳消しにするほどの快適な滞在になりました。ホテル内でアフタヌーンティーもしましたが、レストランの雰囲気もとても素敵です。今回は2泊でしたが、次回ももっとゆっくり滞在したいです。でも料金的にはちょっと大変ですね。
        Reviewed July 08, 2013
        10.0
        Exceptional
        annelie from Sweden
        Family with teens
        Deluxe King Room
        Stayed 3 nights in November 2011
        Fantastiskt hotel, inredning så romantisk”
        Uppmärksamhet ,service vi aldrig skådat
        Detta hotel har allt, inredning på hotellet är outstanding även alla service facialiteter, personal. Här får du god matsamt 100 % uppmärksamhet av personalen. Läget var oxå perfekt nära till allt.
        Reviewed November 09, 2011
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