Monsoon Bassac Hotel

Monsoon Bassac Hotel

# 8, Street 294 (Conner Street 9), Sangkat Tonle Bassac,Khan Chamkamon, Phnom Penh, Chamkar Morn, Phnom Penh, Cambodia
- View on map
Deluxe Twin no Window - Bed Monsoon Bassac Hotel
Deluxe Twin no Window - Bed
    Removed from saved list
    Lobby Monsoon Bassac Hotel
    Swimming pool [outdoor] Monsoon Bassac Hotel
    Swimming pool [outdoor] Monsoon Bassac Hotel
    Deluxe Twin no Window - Bed Monsoon Bassac Hotel
    See all 33 photos
    Guestroom Monsoon Bassac Hotel

    Guest reviews

    8.2
    Excellent
    /10
    (230 reviews)See what guests said
    8.3
    Excellent service
    Recommended by 91% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.7
    See map
    Excellent location - 160 meters from city center
    Nearby
    Popular
  • Harry's250 m
  • Wat Svay Pope330 m
  • Panhasastra University400 m
  • Hong Kong Center440 m
  • Wat Langka490 m
  • Independence Monument510 m
  • Free the Bears Fund540 m
  • Pencil Market560 m
  • Naga World Hotel & Casino570 m
  • Zaman International School590 m
  • Value for money8.2
    Location rating8.7
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport9.5 km
    Select your room
    Premium Balcony Room
    Premium Balcony Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin no Window
    Deluxe Twin no Window
    ...
    • Room size: 20 m²/215 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Have a question for Monsoon Bassac Hotel?
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Monsoon Bassac Hotel

    More about Monsoon Bassac Hotel

    An overview

    Show less

    What they offer

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (230)Booking.com Reviews (463)
    8.2
    /
    10
    Cleanliness8.1
    Facilities7.5
    Location8.7
    Service8.3
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (230)
    All room types

    Show reviews that mention 

    Showing 91 verified guest comments
    12345
    10.0
    Exceptional
    Meghan from United States
    Group
    Deluxe Balcony
    Stayed 1 night in February 2019
    Exceptional”
    A great respite in the city center. The pool is beautiful and has a great view of the city. The beds are comfy. The bath is AMAZING. The staff are friendly and helpful. Overall a great experience! I would definitely stay here again.
    Reviewed February 10, 2019
    3.2
    Stephen from United Kingdom
    Business traveler
    Deluxe Balcony
    Stayed 1 night in December 2018
    Dirty”
    Stayed here and there were old plastic beakers on the balcony. Room was dirty, bathroom had a bad smell, dead insects in the bathroom. Old bag of food left in the corridor for 24 hours not cleaned up. Staff indifferent to us being there, more interested in their phones. Luckily only a 24 hour stay.
    Reviewed December 23, 2018
    5.2
    Claire from Australia
    Solo traveler
    Deluxe Balcony
    Stayed 1 night in December 2018
    Disappointing.”
    The service was poor. The rooms were dirty. My friends who stayed had old items in the room. The bathrooms smelt. There was no hot water. The pool feels like it is part of a building site. Disappointing.
    Reviewed December 17, 2018
    7.2
    Very good
    Ryuichi from United States
    Business traveler
    Deluxe Balcony
    Stayed 1 night in October 2018
    Horrible new staff”
    Love most of the staff and the hotel but there is this one new staff as I am a regular that is horrible. A thin male that has this horrible attitude that doesn't give a rats .... about the guests. He calls me in the morning asking if i want house keeping at 10 am. I told him no and that I'm sleeping. Swanret (staff name) calls me 10 minutes later and asks me the same question. A few times I needed something from the front desk and there is no one there so I waited 15 minutes. Still no one so i asked the female service staff from the kitchen if she can help find the front staff. Waited 5 minutes and guess who it is.. It's Swanret. Everything at the hotel was great except this one staff named Swanret. FYI. This is a continuous problem. I stay for long stretches few weeks at a time at this property so it's not like one day of issues with this staff Swanret.
    Reviewed November 18, 2018
    2.4
    Victoria from France
    Solo traveler
    Deluxe Balcony
    Stayed 1 night in November 2018
    Worst night ever”
    When I checked in, the receptionist shown my room which was on ground floor (very noisy with high level music) without windows on fresh air, only window on corridor. Also a horrible smell was in the room and without possibility to open windows I noticed to the receptionist that the absence of window was not mentioned on my booking and that I wanted to change room. She only answered that there is one window as the one on the corridor. She said no rooms were available. After arguing with her she finally told me that a client just check-out and that she will prepare the room for me. Explanation from the receptionist: the first room was supposed to be an upgrade because the room was way bigger than the one I paid for. After waiting for 1h to clean my new room, I went to floors upstairs to my new ridiculously room without safety box nor phone to contact the reception. Note there is no elevator in this hotel, so every time you want something you have to go down to ask it because when you try to call them from the number given on the app, the answer is that the number doesn’t exist. My room didn’t have closet or a single space where I could put my cloth. Bed was poor quality with a collapsed mattress and bed and bathroom linen had stains on them. Also in the bathroom, no hot water was available. Av stopped working during the evening until the moment I finally checked-out. Only the night supervisor was speaking English. The room boy didn’t speak English and just drop me to my room without a single explanation. When I wanted to check-out no manager was there to receive my complains. Of course I was facing a receptionist that didn’t speak well English. I will never come back to this hotel. They took great photos to highlight the potentiel of the hotel (nice swimming pool that is actually small, only for children). I will conclude to say that they sell a lie on their Agoda profile (the hotel is messy in corridors and with very poor quality services). I left at the fi
    Reviewed November 17, 2018
    9.6
    Exceptional
    NADIA from Singapore
    Solo traveler
    Deluxe Balcony
    Stayed 1 night in July 2018
    Exceptional”
    This hotel was incredible after all the others i've experienced in cambodia. The room was clean and nice and comfortable, and the staff was helpful and accomodating. Just be sure to check if the room you are getting has a bathtub/other amenities that you want. Location is quite far from the airport and other things but otherwise very close to lots of food options and still easy to get around.
    Reviewed July 24, 2018
    8.8
    Excellent
    Sara from Thailand
    Solo traveler
    Deluxe Balcony
    Stayed 3 nights in June 2018
    Excellent”
    The room is very beautiful, like in the pictures. The bed is particularly comfortable. Staff is helpful and always available, for tips, extra bookings (like tuk tuks), and other inquiries. I think that breakfast should be included in the price, because otherwise I would say that option is rather limited.
    Reviewed June 18, 2018
    8.4
    Excellent
    Curtis from United States
    Couple
    Deluxe Balcony
    Stayed 2 nights in June 2018
    Great Value”
    Loved the hotel, loved the staff, loved our room. Outdoor bar was a great place to hang out at the end of the day. Did not love the location (north of the independence statue would have been better), as there is not a ton happening immediately around the hotel. Easy tuk tuk ride to the action, but we like to wander. The only hotel-specific issue I’d have is the breakfast was a bit ... stingy. We paid an extra $10 a night for breakfast included and got 2-egg omlettes with carrots. Yes. Carrots. And the coffee machine was apparently inoperable.
    Reviewed June 10, 2018
    9.2
    Exceptional
    Emmett from India
    Couple
    Premium Balcony Room
    Stayed 1 night in May 2018
    Well located new hotel with good service ! ”
    Excellent m, very well located hotel. Good service from staff, attentive and kind. Lovely rooftop pool. A few more personal touches could give this hotel a bit more character but it is extremely good value at around £30 a night.
    Reviewed May 15, 2018
    Dear Emmett, Warmest greeting from Monsoon Bassac Hotel. Thank you for have taking time to write a kind review online. We are glad that your stay was enjoyable. Best regards, Margaux BODIN Hotel Manager
    Responded May 16, 2018
    Monsoon Bassac Hotel
    10.0
    Exceptional
    Bitna from United States
    Family with young children
    Deluxe Balcony
    Stayed 4 nights in February 2018
    Total Love”
    I loved this place! In the heart of the city, close to eveything. Local food vendors, pharmacy nearby. Motor bikes and tuktuks right outside for your convenience. Cool AC, hot water, cute little balcony. Good natural light. Would recommend.
    Reviewed April 18, 2018
    Dear Bitna, Thank you so much for your review ! We are glad that your stay was enjoyable ! Hoping to see you again during your next stay in Phnom-Penh, Best regards, Margaux BODIN Hotel Manager
    Responded April 19, 2018
    Monsoon Bassac Hotel
    8.8
    Excellent
    KELVIN from Hong Kong
    Solo traveler
    Deluxe Balcony
    Stayed 2 nights in February 2018
    Chilled decorated hotel In nice central neighbourhood”
    Very clean and relaxed. Decorated boutique hotel reminded me of shoreditch with Bassac Lane close by for night out. Hotel has a good breakfast and bar in front to watch the world goes by. Very convenient location, short tuk tuk ride to most tourist attractions... or walking distance to naga world. Book a balcony room!
    Reviewed February 15, 2018
    Dear Kelvin, Thank you for taking time to written an online review. I hope to see you again during your next stay in Phnom Penh. Best regards, Margaux BODIN Hotel Manager
    Responded March 19, 2018
    Monsoon Bassac Hotel
    5.2
    Moosafi from India
    Couple
    Deluxe Balcony
    Stayed 2 nights in August 2018
    Misleading ”
    The hotels room is no where close to how it looks or feels like in the picture , absolutely misleading even in size of the room mentioned on their site ... rooms are rather just the opposite of what u see..
    Reviewed August 21, 2018
    9.2
    Exceptional
    matthew from South Korea
    Business traveler
    Premium Balcony Room
    Stayed 1 night in November 2018
    Staff was so kind.”
    Good location. Nice staff.
    Reviewed November 17, 2018
    9.2
    Exceptional
    Thomas from Cambodia
    Solo traveler
    Deluxe Balcony
    Stayed 4 nights in January 2018
    brilliant friendly fantastic hotel”
    everything good, nothing bad at all, stayed 5 days recently and will be going back on Sunday for another few days it was that good, really friendly and helpful staff, good location and very clean hotel
    Reviewed January 11, 2018
    9.6
    Exceptional
    Hsiuling from Cambodia
    Solo traveler
    Deluxe Twin no Window
    Stayed 1 night in January 2018
    great vibe”
    upon walk into hotel i smelled lemon grass smell which i love it a lot location: facing naga2 ( new casino) and near aeon mall and all sites in city center service: great service, staff is always smile and helping. fresh coffee made at the bar and its included in the breakfast facility: swimming pool, bar, breakfast, towel and shower kit, wifi worked well, went off a bit when you are not using but it connect back it right once phone is using.
    Reviewed January 10, 2018
    9.6
    Exceptional
    Jennifer from Denmark
    Solo traveler
    Deluxe Twin no Window
    Stayed 1 night in December 2017
    Nice place to stay in cool area”
    I really enjoyed this hotel - the rooftop bar (though small) was nice to relax by (but tons of mosquitos so wear spray!). The room was very nice, clean, comfortable. The restaurant was good too and there is a very cool street nearby, Bassac Lane, with some trendy restaurants and bars. The only thing I found strange is the hotel hallways are open on one side to the street so even in the room with the door closed you can hear street noise. Otherwise it was perfect.
    Reviewed January 02, 2018
    10.0
    Exceptional
    Sia from Malaysia
    Couple
    Deluxe Balcony
    Stayed 2 nights in February 2017
    Clean and still new”
    Location not very close to royal palace need to take tuk tuk with cost usd3.near to aeon mall which can walk for shopping.Alot of food stall outside but not encourage to eat.serrounding area was not clean but is a good and clean hotel with friendly staff.
    Reviewed February 16, 2017
    8.8
    Excellent
    Huangdong from China
    Solo traveler
    Deluxe Twin no Window
    Stayed 2 nights in January 2017
    Good hotel for stay in PNH”
    It's a new hotel opened only several months when we stayed, so the decroation style is morden combined with local elements. On the otherside, there are some problems with the facilities, we changed room 3 times during our 2 nights' stay, due to various issues. The good is stuff can reponse quickly to the issues, and changed rooms for us. We booked twin room, room is good, but without window. And at night traffic noise from nearby street will come into room, not loud (I was not influenced), but if your sleep quality is not good, you should consider it. Stuff and very warm-hearted and helpful. Breakfast, maindish ordered with buffet fruit and drink, is tasty.
    Reviewed February 03, 2017
    3.6
    Tamara
    Couple
    Premium Balcony Room
    Stayed 1 night in November 2018
    Bad”
    Construction everywhere . If you want have a rest in swimming pool - you can forget it. It’s unreal. We bought premium room . This room was very dirty , balcony was very very dirty. I am cleaned cheers by myself. So I am not happy with this hotel.
    Reviewed November 15, 2018
    8.4
    Excellent
    Werner from Thailand
    Business traveler
    Deluxe Balcony
    Stayed 3 nights in July 2018
    Excellent”
    Overall great hotel. Location for me was great, but I was there for business and not leisure. Smell from bathroom piping is a construction issue in many Asian countries. can be managed keeping the door closed. For me, the ac, while functioning fully, was a bit to small dimensioned for the size of the bed room.
    Reviewed July 13, 2018
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Monsoon Bassac Hotel
    |Excellent 8.2
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Independence Monument
    • Capitol Bus Station is within 1.74 km