Please note that only families can book this accommodation.
The property is serviced once weekly during your stay, daily housekeeping can be arranged separately for an additional charge.
Check-in and key collection are conducted at the property's 24-hour reservation centre located on Sheikh Zayed Road (near Mall of the Emirates and en-route from the airport).
A detailed map of directions to the reservation centre and detailed check in instructions will be sent to you via email 3 days prior to your arrival.
The property requires passport copies for each guest at least 24 hours before you arrive to get access approval from the community security office. If your arrival is on Friday / Saturday then the property must have this information on the Wednesday before you arrive.
Parties or gatherings are not allowed due to strict community rules.
Please inform the hotel in advance of your expected time of arrival, using the special requests box when making your booking. Any special requests are subject to availability and confirmation, and additional charges may apply.
Please note that a refundable security deposit of AED 3,000 via credit card is required upon check-in. This deposit will be returned subject to a damage inspection of the accommodation upon check-out.
For further information, please contact the property directly. Contact details can be found on the booking confirmation.