Free Wi-Fi in all rooms!
|Value for money||6.7|
|Distance to city center||40 km|
Renovated in 2011, the Neptune Paradise Beach Resort & Spa - All Inclusiv guarantees guests a pleasant stay whether in Mombasa for business or pleasure. The hotel is not too far from the city center: just 40 km away, and it normally takes about 90 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Neptune Paradise Beach Resort & Spa - All Inclusiv offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including hot tub, private beach, fitness center, sauna, outdoor pool. With an ideal location and facilities to match, Neptune Paradise Beach Resort & Spa - All Inclusiv hits the spot in many ways.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Neptune Paradise Beach Resort & Spa - All Inclusive
Good food and very friendly staff
very good ”
the service was good, staff friendly
Disappointing at the lack of good management. ”
From start to finish the service was poor. The moment we arrived we we're put In a unfinished room with a broken bed, and a damp must smell. We changed rooms. This room was better but had issues like aircon remote missing tv not working, telephone not working. Non of which worked till the day we left despite numerous complaints. On one occasion all our clean towels were removed from the bathroom and not replaced. I had to go to reception 4 times to ask for towels and didn't get them till the last visit, when I demanded some. Food was ok if you only eat Indian food. Nothing was very good. Incredibly disappointed as my family and I paid a lot of money to stay here and we felt that especially the service could have been better had they had a good amounts of staff in peak period.