New Otani Inn Tokyo
New Otani Inn Tokyo
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Premium Small Double Room - Non-Smoking - Bed New Otani Inn Tokyo
Premium Small Double Room - Non-Smoking - Bed
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Lobby New Otani Inn Tokyo
Lobby
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Bathroom New Otani Inn Tokyo
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Coffee shop New Otani Inn Tokyo
Coffee shop
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Excellent
Location
8.8
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What guests are saying:
Very convenient loction, clean room, and good service! I will definitely go back again.
Yayoi from Japan
Solo traveler
Great location compare to the affordable price indeed, perfect to go anywhere in Tokyo and very convenient to eat anything around the hotel.
ACHIDEJ from Thailand
Couple
very convenient to the train, market, Daiso, food court
Suzanne from United States
Couple
Good recommend for all travaler
Pongsaeng from Thailand
Couple
this hotel have supermarket and shop yen and jr line it near a little bit 50 mate and food on morning it good
withpon from Thailand
Couple
Very polite staff who spoke good English. Good location with restaurants and convenience stores nearby. Clean rooms
Yu from United Kingdom
Couple
Valuable and clean, I love it, For the next time,confirm to book this hotel again
Sunee from Thailand
Group
I will stay in this hotel if I go to Japan.
hera from Indonesia
Couple
Very good
From 512 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.9
Recommended by 90% of guests
Value for money7.7
Location rating8.8
Nearest airportHaneda International Airport (HND)
Distance to airport8.6 km
  • 120 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
Premium Twin Room - Non-Smoking
Premium Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Premium Small Double Room - Non-Smoking
Premium Small Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Premium Small Double Room - Smoking
Premium Small Double Room - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Premium Twin Room - Smoking
Premium Twin Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premium Double Room - Non-Smoking
Premium Double Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Premium Triple Room - Non-Smoking
Premium Triple Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 3 single beds
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Premium Triple Room - Smoking
Premium Triple Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 3 single beds
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Quadruple Deluxe Premium
Quadruple Deluxe Premium
...
  • Room size: 30 m²/323 ft²
  • Smoking allowed
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Premium Quality Double Room
Premium Quality Double Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
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Premium Twin Room
Premium Twin Room
...
  • Room size: 23 m²/248 ft²
  • Smoking allowed
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More about New Otani Inn Tokyo

More about New Otani Inn Tokyo

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The property will be closed for renovations from January 20, 2019 to March 17, 2019.

Real reviews from real guests

Agoda Reviews (512)Booking.com Reviews (772)
7.8
/
10
Cleanliness7.9
Facilities7.5
Location8.8
Room comfort and quality7.4
Service7.7
Value for money7.7
Provided by verified guests of Agoda
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All guests (512)
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Showing 355 verified guest comments
12345
9.6
Exceptional
amarsanaa from Mongolia
Business traveler
Premium Small Double Room - Smoking
Stayed 7 nights in September 2018
Cant beat the location”
1 minute walk from Osaki station and several rail lines available including Yamanote, Rinkai. Very easy access to any part of Tokyo. Convenience store just downstairs and plenty of restaurants around with even more choices to Yurakucho, Shinagawa or Gotanda. Very clean.
Reviewed September 29, 2018
4.4
Norapon from Thailand
Business traveler
Premium Double Room - Non-Smoking
Stayed 1 night in November 2018
real bad English ”
staff are lack of experience , staffs are never smile
Reviewed January 04, 2019
9.2
Exceptional
Claire from New Zealand
Couple
Premium Small Double Room - Smoking
Stayed 3 nights in May 2018
Convenience & Value ”
Great spot on the Yamanote line, three mins to Shinagawa Station for NEX & Shinkansen. 15 mins to Harajuku and about 17 mins to Tokyo Station but transfers at Shinagawa are much easier. Lawson is right at the entrance and open 24 hours - hotel is above a supermarket, Daiso and many good value restaurants and fast food options. Rooms are basic but good value and staff were very helpful. If you don't have the JR Rail Pass and plan to do some exploring for a day around Tokyo you can buy the "Tokunai" pass from the ticket machines at Osaki Station for 750 yen which covers you all around Tokyo for your day's travel.
Reviewed May 21, 2018
9.6
Exceptional
penpitcha from Thailand
Group
Premium Small Double Room - Non-Smoking
Stayed 4 nights in March 2018
Perfect location, cozy and value for money! ”
I was in semi-double, the room space is good enough for one or two person, but the bed is a bit fit for two adults, by the way i think it’s reasonable compared to its price . (and it was my choice to stay so) Staff were helpful&welcome. facilities are all well provided in room. Actually, I really loved how they put the ice-making machine in self-service section on each floor :) . Again, all is good compared to its price and a perfect location, I really appreciated this hotel I would recommend it to others and come back again :)
Reviewed April 10, 2018
5.6
Loong from Singapore
Group
Premium Twin Room - Smoking
Stayed 7 nights in September 2018
Unprofessional hotel staff”
I had always held the Otani hotel chain branding in high esteem. Planned a 8days trip to Tokyo travelling with 3 seniors and had looked forward to a long awaited getaway in Tokyo. However I was slightly applauded by the service attitude of the hotel staff over at New Otani Inn Tokyo. Enquires and requests were mostly met with irrelevant replies or blank expressions due to the lack of command of English. I do not expect spoken English to be widely used in Japan. However as service personnel at a hotel dealing with international guests, the least the staff can do is to attempt to understand or to seek help if he or she has difficulty understanding the guest. It was painful to make myself be understood in front of a personnel who was supposed to assist you with queries. An example will be that I was asking if I needed to make a reservation for the hotel breakfast for the next day. The only reply from the hotel staff was “Pay!! Pay!! Pay!!” Speechless. I am not one who gives bad reviews for anything. However, I got to remind myself, to never ever step into New Otani Inn Tokyo as a paying customer ... ever.
Reviewed September 30, 2018
9.6
Exceptional
Kristina from United States
Couple
Premium Double Room - Non-Smoking
Stayed 4 nights in September 2018
Affordable hotel near Tokyo”
This hotels location is great if you want to stay outside of Tokyo, but be an easy 20-30 minute train ride from the city center. It's a few mins from Osaki Station on the JR Yamanote line, and is close to a mall with several restaurants, although most don't seem to speak English. The room was a good size with all the normal amenities and the staff spoke fairly good English. I would stay here again.
Reviewed September 24, 2018
8.3
Excellent
alan from United States
Family with teens
Premium Small Double Room - Non-Smoking
Stayed 4 nights in April 2014
good clean 3 star, no wifi in rooms ”
next to subway, shopping mall at ground floor, beds good
Don't confuse this with the New Otani Hotel - which is a 5 star luxury hotel located 20 minutes away. That is gorgeous, but for our purposes this hotel was better. It is above a 3 story shopping center - grocery store, hair salon, drugstore, many restaurants. If you want high-end shopping - take subway to Shibuya 10 minutes. It is connected via walkway to Osaki station - which is a manageable size but still good connections. Last time I stayed near Shinjuku station which was overwhelming. Rooms are good size for Japan, beds comfortable, very nice bathrooms. Good wifi in lobby, but in room only LAN access at $18 per day. The rate through Agoda was fantastic- less than half of anything comparable, but if you want to change anything later, they charge the full rate. Staff attentive, English skills adequate. Lots of tour groups seem to use the place - seniors and highschoolers. We'll stay here again.
Reviewed May 05, 2014
8.0
Excellent
Emiliano from Guam
Family with young children
Premium Small Double Room - Non-Smoking
Stayed 4 nights in July 2013
Easy access to train station”
Convenient access to major train stations
Pros: 1. Convenient access to train station. Can be accessed from the hotel by walking across the bridge. Convenient access to Shinjuku, Harajuku, Shibuya, and stops along the JR yamanote line. Disneyland, Odaiba is accessible through this station using the Rinkai line. The airport-hotel transfer can also be accessed cheaper through the Narita Sky Access line, which stops at Shinagawa Station. From there you take the JR yamanote line and stop at Osaki Station. This saves you $30 per person. 2. Situated in a business district-commuters are mostly business men and women. Crowded only during work hours. 3. The hotel is located near a business building called Gate City Ohsaki, where several fast food and dine-in restaurants are conveniently located. Also Starbucks and fee wi-fi is available here. 3. Clean and decent room for the price. 4. 24-hr convenience store and burger king located outside of hotel. Cons: 1. Rooms are tiny. Semi-double room will fit a family of four (2 adults and 2 children under4) but the bed would be small. Also no room to store your luggage. 2. No free wi-fi or other amenities such as swimming pool.
Reviewed July 12, 2013
9.3
Exceptional
Thanakorn from Thailand
Couple
Premium Small Double Room - Non-Smoking
Stayed 3 nights in April 2013
Nice hotel, very close to JR station”
Nice room, close to JR station and close to good restaurants.
Hotel is nice, clean but the room is a bit small but OK considering that they are at the central of the city. I didn't try the food at the hotel but there are a plenty of good restaurant attached to the building. There is a shopping centre attached to the building as well. The hotel is very close to JR station Yamanote line with 2 minutes walk. This allow you to access almost all of Tokyo attraction easily. Generally, highly recommend to stay.
Reviewed June 14, 2013
10.0
Exceptional
aomthong from Thailand
Group
Premium Twin Room - Non-Smoking
Stayed 1 night in January 2013
Very comfortable hotel”
Great Location
Hotel's location is the best! The entrance is connected to Osaki JR station. But if you're going to take taxi, don't forget to tell driver that you're going to "new otani INN", not "new otani hotel". They're not the same. Room is very vast (we booked twin). There's plenty space to walk and place your luggage. But bathroom is a little bit small, but clean though. You'd find lots of good restaurants, coffee shop, mini mart, big drug store, supermarket, and shops downstairs! I'll definitely book this hotel again :)
Reviewed January 24, 2013
8.7
Excellent
Suzette from Philippines
Business traveler
Premium Small Double Room - Non-Smoking
Stayed 4 nights in October 2012
walking distance from JR Osaki station”
great location, english-speaking staff, clean rooms
I would recommend this hotel for business travelers who want to stay close to Tokyo's business districts. It's a two-minute ride to Shinagawa Station where you can take the Shinkansen to any point of Japan. Also, there's a bunch of restaurants adjacent the hotel, the New Ohsaki City, along with a supermarket.
Reviewed October 26, 2012
8.0
Excellent
Normalia from Malaysia
Family with young children
Premium Twin Room - Non-Smoking
Stayed 3 nights in September 2012
Good location and convenient”
Very close to JR Osaki Station on Yamanote, Saikyo Line and Rinkai Line. Yamanote Line is the major JR line in Tokyo
Big room for Japanese hotel standard. Convenient for transportation and dining places. Basic animities are available from tooth brush to yukata ( night wear). Recomended for those who prefer convenience.
Reviewed September 26, 2012
9.0
Exceptional
Siriporn from China
Family with young children
Premium Double Room - Non-Smoking
Stayed 3 nights in March 2012
Great Location for Family Traveller”
Location -- near JR Station & Supermarket
Very good location as it is just adjacent to JR Station. On the next building, there are lots of restaurant, supermarket, drug store, and Daiso store.. super convenient. Although the room is quite small but the function of room is just great !!
Reviewed March 12, 2012
3.6
LIN from Taiwan
Couple
Double Semidouble
Stayed 4 nights in November 2018
Very Bad Attitude”
Though I can understand that choosing some optional services like Higher Floor or even Non-smoking room are non guaranty, however, I was very sorry and upset for Mr. NIWA's very BAD ATTITUDE which actually not only ruined my wife and my moods from very beginning of our trip in Tokyo but also very harm the company's reputation of New Otani Inn. We will never to choose New Otani Inn if he has not any response and improvement.
Reviewed November 20, 2018
9.6
Exceptional
deepak from India
Business traveler
Standard Twin
Stayed 6 nights in November 2018
Good hotel close to train stations and offices”
Everything was good
Reviewed November 24, 2018
9.6
Exceptional
Ester from Australia
Couple
Premium Double Room - Non-Smoking
Stayed 3 nights in October 2018
Location location ”
located at the exit of JR station which is very handy. The room is quiet spacious, we love the hotel and the ambience.
Reviewed October 28, 2018
8.8
Excellent
Grayson from Taiwan
Business traveler
Premium Quality Single Room
Stayed 2 nights in February 2018
i love the breakfast here, simple but delicous.”
i love the breakfast here, simple but delicous. It just fit the image that i had as a taiwanese on the japanese hotel. Location is super easy to find.
Reviewed April 14, 2018
8.0
Excellent
Kwok from Hong Kong
Family with young children
Premium Twin Room - Non-Smoking
Stayed 4 nights in April 2018
Very close to jr station ”
No facilities but in Tokyo with reasonable price which is fine and ok
Reviewed April 08, 2018
7.6
Very good
Candice from Hong Kong
Couple
Premium Double Room - Non-Smoking
Stayed 4 nights in April 2017
Do book the double room.”
The room is slightly higher price but refurbished and spacious in JP hotel room standard. I was put on 12th floor and it is true ly non smoking floor. Toilette was from Shiseido. Value of Money. New shuttle nearby JR direct to Narita airport that save $ and time ( just 80min on highway) .
Reviewed April 15, 2017
9.2
Exceptional
Wanping from Singapore
Couple
Premium Double Room - Non-Smoking
Stayed 6 nights in October 2016
Good location ”
The location is really good with train station just step away. Generally because of the convenience, can't expect the building to be very new, i would say that everything was well maintained, the bathroom is really clean
Reviewed October 27, 2016
12345
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  • Excellent location
  • Odaiba
  • Osaki Train Station is within 0.12 km