New Palm Tree Hotel
New Palm Tree Hotel
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Twin Bed Room - Guestroom New Palm Tree Hotel
Twin Bed Room - Guestroom
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Interior view New Palm Tree Hotel
Interior view
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Interior view New Palm Tree Hotel
Interior view
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Coffee shop New Palm Tree Hotel
Coffee shop
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Excellent
Location
8.3
See all 49 photos New Palm Tree Hotel
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Good
From 41 reviewsSee what guests said
6.6
/
10
Value for money7.2
Distance to city center0.0 Km
Location rating8.3
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
Triple Bed Room
Triple Bed Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 4 single beds and 1 double ...
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Double Bed Room
Double Bed Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Twin for Single Occupancy
Twin for Single Occupancy
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Single Bed Room
Single Bed Room
...
  • Balcony/terrace
  • Separate shower/bathtub
  • 1 single bed
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Double For Single Occupancy
Double For Single Occupancy
...
  • Bathtub
  • 1 double bed
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Triple for Double Occupancy
Triple for Double Occupancy
...
  • Bathtub
  • 1 single bed and 2 double b...
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Family Room
Family Room
...
  • Bathtub
  • 1 single bed and 1 double b...
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Twin Bed Room
Twin Bed Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds or 1 double b...
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Twin for Double Occupancy
Twin for Double Occupancy
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Double
Double
...
  • Bathtub
  • 1 double bed
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More about New Palm Tree Hotel

More about New Palm Tree Hotel

An overview

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Real reviews from real guests

Agoda Reviews (41)Booking.com Reviews (165)
6.6
/
10
Cleanliness5.8
Facilities6.1
Location8.3
Room comfort and quality5.6
Service6.9
Value for money7.2
Provided by verified guests of Agoda
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All guests (41)
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Showing 36 verified guest comments
12
6.4
Good
SALIM from Oman
Solo traveler
Double Bed Room
Stayed 4 nights in November 2018
Nice stay”
Good Hotel
Reviewed November 25, 2018
10.0
Exceptional
Amin from Kenya
Couple
Double For Single Occupancy
Stayed 5 nights in August 2018
Good clean hotel good location in the Heart of Mombasa walking distance to water front for refreshme”
Friendly Drivers are at the Hotel they are ready for you where ever you want to go Day trip around the city or distance beach one day trip we took day trip to Diani Beach and onother day for Mombasa day trip it was awesome Vacation to Mombasa...... But I have to pay them cash they told me Agoda will return your money to your account for Under New Owner and account Change so would you please return the money to my credit card Thank you
Reviewed August 28, 2018
2.8
Elizabeth from Uganda
Group
Twin for Double Occupancy
Stayed 3 nights in January 2018
Acceptable”
A friend and I went to Mombasa and thought that this sounded like the perfect place to stay (we didn't need fancy we live in a village in Uganda) but within five minutes of getting into the room she was already looking up somewhere else for us to stay the following nights. It was nothing like it was advertised. We got up to the counter and as they checked us in they pulled out a roll of toilet paper and soap and handed it to a guy to carry our room for us. (I don't know if he was staff or security there was no one in uniforms though everywhere in Kenya has uniformed security guards) this along with the fact that everything was dark and grungy and there were posters every where about not keeping valuables in your room made us realize . We got in the room, and everything seemed to be falling apart the tv and fridge didn't work and the shower was barely holding together.
Reviewed January 25, 2018
8.4
Excellent
Omer from United Kingdom
Solo traveler
Twin for Single Occupancy
Stayed 2 nights in September 2017
Great location and staff”
No water in room, needs more painting in room and some rooms are old looking. Excellent staff and location, good breakfast, good bed. Great food.
Reviewed September 11, 2017
10.0
Exceptional
Junyang from China
Solo traveler
Double Bed Room
Stayed 2 nights in May 2017
Great location great staff”
The staff at reception are super nice super friendly and handsome. Breakfast is very nice in a Swahili style and they even called me to ask if I want to have breakfast before they close. The terrance is beautiful. Minutes walk away from Fort Jesus. I would love to stay here for my next visit to Mombasa.
Reviewed May 31, 2017
4.8
Gemma from Australia
Family with teens
Double Bed Room
Stayed 3 nights in December 2016
Nothing new about the New Palm Tree Hotel”
Only saving grace was the aircon and fridge. Very dated bathroom. Location is good. Opposite banks and close to Fort Jesus and old town.
Reviewed December 20, 2016
4.7
ADELI from Kenya
Business traveler
Twin Bed Room
Stayed 1 night in February 2016
Coast ”
Earlier check in, and location
Not bad but not what I expected. Poor washrooms
Reviewed March 03, 2016
9.2
Exceptional
KAM from Hong Kong
Solo traveler
Twin for Double Occupancy
Stayed 1 night in February 2016
Perfect location. Value for money. Good choice”
Located close to Fort Jesus. Just five minutes walk. Many foreign exchange shops, a supermarket and a tasty Indian restaurant nearby. Wifi worked well. Shower was ok. Strong air-conditioning. Though located on a main road, it was quiet at night and windows closed. The hotel was a old but bedsheets are clean. Breakfast was good too with freshly made omelette.
Reviewed March 02, 2016
7.7
Very good
Vivek from India
Couple
Double Bed Room
Stayed 2 nights in August 2015
Good hotel in prime location”
Good breakfast, location, wifi
mosquito net was not friendly, room was not spacious, overall good
Reviewed August 10, 2015
3.0
Ashwin from United Kingdom
Group
Twin for Double Occupancy
Stayed 10 nights in June 2015
very basic hotel ideal for 1or 2 nights max”
location, price, and the wifi works
Not bad definitely not good, overall nothing more than that
Reviewed July 09, 2015
5.3
Ruslan from Russia
Solo traveler
Single Bed Room
Stayed 2 nights in May 2015
A hotel with no electricity”
location, low price, reasonably good breakfast
The location of the hotel is very good - close to all major attractions of Mombasa. However the hotel itself is in rather a decrepit condiotion. The last renovation was probably 30 years ago. Th walls and doors looked dirty with pealing paint. The hotel had an air-conditioner and working wi-fi as advertised. However the main problem was that there was no electrical power in majority of time (two days) that I stayed in it. The first time the electricity switched off during my first night in the hotel. It returned in the morning only to disappear again after a few hours - this time for the whole day. As you understand no electricity means no air-conditioning, no wi-fi and no lighting. Their business center did not work either. So, you should think twice before booking this hotel, at least before they fix problems with the wiring in the hotel.On the other hand their breakfast was reasonably good for such a cheap place and their staff worked well.
Reviewed May 30, 2015
6.0
Subramanian from India
Business traveler
Single Bed Room
Stayed 5 nights in June 2014
3 star hotel review”
affordable,good maintenance ,excellent hospitality
Superb hospitality and price was affordable. It was a pleasant stay
Reviewed May 24, 2015
7.3
Very good
saurabhanand from India
Solo traveler
Single Bed Room
Stayed 4 nights in May 2015
Relaxing ”
Location , value for money
Pleasent and relaxing
Reviewed May 12, 2015
5.3
Saul from United States
Solo traveler
Double For Single Occupancy
Stayed 4 nights in January 2015
New Palm Tree Hotel”
no
Reviewed January 11, 2015
3.7
Felipe from Colombia
Couple
Double Bed Room
Stayed 1 night in January 2015
Worst hotel ever ”
I would not recommend this hotel. Its dirty, full of cockroaches everywhere and it is extremely expensive for what it really is.
Reviewed January 06, 2015
5.7
Abdul from United States
Couple
Double Bed Room
Stayed 3 nights in September 2014
Front desk staff excellent,breakfast staff loudy”
Location
Just Ok Rooms clean with additional guest- roaches Shower constantly leaking Toilet occasionally works
Reviewed September 06, 2014
8.0
Excellent
Juliusz from Australia
Solo traveler
Double Bed Room
Stayed 2 nights in June 2014
A good value for money.”
Location, the staff, room sizes
A good value for Mombasa, clean spacious rooms, free (working!) WiFi, very friendly staff.
Reviewed June 14, 2014
8.0
Excellent
Steven from United Kingdom
Solo traveler
Double For Single Occupancy
Stayed 1 night in May 2014
A very comfortable and affordable one night stay”
Location, value, ac
Reviewed May 05, 2014
8.3
Excellent
Pamela from United States
Solo traveler
Double For Single Occupancy
Stayed 2 nights in March 2014
nice budget stray”
low cost, centrally located, comfortable rom
I had a nice stay at New Palm Tree. It was nothing fancy but a good cheap hotel close to many major attractions.
Reviewed March 26, 2014
9.0
Exceptional
Ching from Hong Kong
Solo traveler
Single Bed Room
Stayed 1 night in October 2013
Budget hotel with an authentic touch”
located at the centre of Mombasa city, across the banks, comfortable at budget price
Nice. Love the terrace and the common area outside the room, nice place to work with laptops or get to know other travelers staying there. Prefect price for budget travelers. Wifi is fast and the location and all are convenient.
Reviewed October 25, 2013
12
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  • Excellent location