NH Cape Town The Lord Charles
NH Cape Town The Lord Charles
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Standard Double Room - Guestroom NH Cape Town The Lord Charles
Standard Double Room - Guestroom
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Lobby NH Cape Town The Lord Charles
Lobby
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Lobby NH Cape Town The Lord Charles
Lobby
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Interior view NH Cape Town The Lord Charles
Interior view
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Excellent
Location
8.7
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NH Cape Town The Lord Charles

Excellent location
What's nearby?
Excellent
From 64 reviewsSee what guests said
8.3
/
10
Excellent facilities
8.5
Recommended by 100% of guests
Value for money8.3
Distance to city center30 KM
Location rating8.7
Nearest airportCape Town International Airport (CPT)
Distance to airport23.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.2
Excellent
Room comfort & quality
Suite
Suite
...
  • Room size: 55 m²/592 ft²
  • Lake view
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Superior
Superior
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 1 king bed or 1 semi double...
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Standard Double Room
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed or 1 semi doub...
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Standard Single
Standard Single
...
  • Non-smoking
  • Bathtub
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Superior Single
Superior Single
...
  • Bathtub
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Room Economy
Room Economy
...
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    Junior Suite Standard
    Junior Suite Standard
    ...
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      Basic Suite
      Basic Suite
      ...
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        Family Room Standard
        Family Room Standard
        ...
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          More about NH Cape Town The Lord Charles

          More about NH Cape Town The Lord Charles

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (64)Booking.com Reviews (504)
          8.3
          /
          10
          Cleanliness8.3
          Facilities8.5
          Location8.7
          Room comfort and quality8.2
          Service8.2
          Value for money8.3
          Provided by verified guests of Agoda
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          All guests (64)
          All room types
          Showing 36 verified guest comments
          12
          8.4
          Excellent
          heidi from South Africa
          Solo traveler
          Standard Double Room
          Stayed 2 nights in October 2018
          Lovely ”
          My friend and I had a momcation here at the Lord Charles. The hotel is conveniently situated near town and a mall , yet the grounds are so nice that it doesn’t feel as though you are near town. The breakfast was okay, could have had slightly more options, but wasn’t terrible. The beds were comfy and the duvets are warm and cosy. The reception on the TV wasn’t great . We had an amazing time doing as little as possible while we stayed there
          Reviewed October 14, 2018
          8.0
          Excellent
          Jose from South Africa
          Couple
          Standard Double Room
          Stayed 3 nights in October 2017
          Very good”
          good
          Reviewed January 26, 2018
          8.0
          Excellent
          melanie from New Zealand
          Couple
          Standard Double Room
          Stayed 2 nights in December 2017
          Convenient location for wineries-Somerset West and Stellenbosch”
          Meals were of a good standard
          Reviewed December 07, 2017
          9.2
          Exceptional
          Timothy from United Kingdom
          Family with teens
          Standard Double Room
          Stayed 1 night in November 2017
          It’s a good one”
          Great value great location very pleasant room answering lovely staff
          Reviewed November 30, 2017
          7.6
          Very good
          Nomazuko from South Africa
          Family with teens
          Standard Double Room
          Stayed 4 nights in December 2016
          Best holiday I enjoyed ”
          Linen should be changed after 2 nights more so in summer
          Reviewed January 04, 2017
          10.0
          Exceptional
          Themba from South Africa
          Couple
          Superior
          Stayed 2 nights in December 2016
          fff”
          And the food is excellent
          Reviewed December 17, 2016
          8.0
          Excellent
          Toska from Namibia
          Couple
          Standard Double Room
          Stayed 2 nights in November 2016
          It was an awesome relaxing time .”
          The hotel is located at a strategic place, close by to shopping malls. Lovely relaxing environment in the surroundings. I love the greeny country side.
          Reviewed November 30, 2016
          7.0
          Very good
          Kim from Zimbabwe
          Family with teens
          Superior
          Stayed 2 nights in January 2016
          Our short visit ...”
          The fact that I could book for only 2 nights at a peak time of the year, the helpfulness of the receptionist/concierge (gentleman - sorry I've forgotten his name), the spaciousness of the hotel.
          Loved most of the things we experienced whilst there. But (our) room would benefit from minor repairs (broken bed lamp, door didn't lock properly nor could we put on the safety chain, air con is old and doesn't cope very well etc). WiFi was very erratic - going on and off all the time. I thought the cleaning staff were exceptionally polite and friendly. My biggest grump was that we could only check in at 3.00 p.m. (and I understand about it being a public holiday but I still think it's unreasonable) .... yes, we arrived early and expected to wait a little bit but to only be able to unpack one's suitcase so late and retrieve items useful/needed for the day really wasn't great.
          Reviewed January 04, 2016
          4.3
          Burger from South Africa
          Business traveler
          Superior
          Stayed 1 night in November 2015
          Beautiful hotel but the room need lot of maintenan”
          Location, beautiful, food
          For a 4 star hotel I was very disappointed as I also upgraded to a superior room. The television did not work, there where no manuals or information material on how to contact reception. The shower head was completely loose and the basin was cracked. I reported the problems the following morning at reception and the lady only made a note of it on a piece of paper, she did not even reply.
          Reviewed November 19, 2015
          9.0
          Exceptional
          Leslie from South Africa
          Couple
          Standard Double Room
          Stayed 3 nights in June 2014
          Comfortable, close to major shopping centre, good ”
          Position, restaurant.
          Comfortable and close to family
          Reviewed June 25, 2014
          9.7
          Exceptional
          Mogamat from South Africa
          Couple
          Superior
          Stayed 1 night in June 2014
          excellent”
          breakfast,quite central
          really enjoy it except my fridge never work in my room????????????????
          Reviewed June 23, 2014
          10.0
          Exceptional
          Andisiwe from South Africa
          Couple
          Standard Double Room
          Stayed 2 nights in May 2014
          Wonderful and exciting”
          Friendly Environment, Breakfast and Neatness
          Very exciting and enjoyable. When given another opportunity I will definately come. I enjoyed every minute of my stay. The room are neat, spaciouse and comfortable
          Reviewed May 26, 2014
          6.0
          Jolene from South Africa
          Couple
          Standard Double Room
          Stayed 1 night in April 2014
          Disapointing”
          Location, location, location
          We were really looking forward to our stay at the Lord Charles. The receptionist was unfriendly and unhelpful. Got the impression that booking in with an Agoda voucher means you got a cheap deal and don't deserve good service. Wifi is not great and limited and the Tv's are small and old. Remote control was falling apart.
          Reviewed April 08, 2014
          9.7
          Exceptional
          Saasa from Zambia
          Family with young children
          Standard Double Room
          Stayed 6 nights in December 2013
          Great”
          Service delivery was very good. Staff were professional and the hotel is located in a superb environment.
          We had a great stay with the hotel's concierge team doing their best to arrange fun filled activities.
          Reviewed January 13, 2014
          4.7
          Muhammad from Malaysia
          Family with young children
          Standard Double Room
          Stayed 1 night in September 2013
          Disappointing”
          Nice view and rooms though.
          The hotel shuttle did not pick us up at the somerset Mall as promised and we were almost late to catch the plane home. Not acceptable!
          Reviewed September 24, 2013
          9.0
          Exceptional
          ALAN from United Kingdom
          Couple
          Stayed 7 nights in January 2013
          good 4 star hotel with all faciilities ”
          good position for explorig the area
          the standard of service was better than on previous visits
          Reviewed February 06, 2013
          7.3
          Very good
          Kevin from United Kingdom
          Couple
          Standard Double Room
          Stayed 7 nights in July 2012
          Lovely hotel but needs updating”
          Staff, setting and location
          The hotel is beautifully set in well kept grounds and has a 2 nerby shopping malls, one within walkig distance. The main road to Cape Town is 2 min from the hotel and take approx 20mins. Also very close to Stellenbosch wine region and many superb restaurants The hotel itself is looking tired inside. The television is poor as is the choice of channels. The rooms definitely need a refresh as do all the public areas. The carpets in the corridors are getting threadbare. Also the only irons available are positioned in the corridors. A lot of this is made up for by the quality of staff many of whom have been there for several years. They are knowledgeable on the area.
          Reviewed July 28, 2012
          7.7
          Very good
          Mike from Switzerland
          Couple
          Stayed 1 night in May 2012
          Rather dated but fair value”
          really clean and there is a safe, roomy, and traditional feeling when staying at this hotel
          Rooms have had some updates, but more could be done. Breakfast was good, but service was lacking. Only one staff member was assigned to the grill, and she kept leaving her post to fill juices and other items in the main area. By the time one of us got a waffle, the other was done eating the eggs. Dining room was over-airconditioned. Coffee was ice cold by the time we got the hot food. Free internet only available in the lobby. Will stay here again, but would like to see more room improvements and better staffing.
          Reviewed May 31, 2012
          8.0
          Excellent
          Patricia from United Kingdom
          Couple
          Standard Double Room
          Stayed 2 nights in February 2012
          Nice location. Rooms a little 'tired'”
          Excellent service throughout and a good breakfast
          Overall a pleasant experience. The staff were helpful and service was good. The breakfast on the terrace was excellent. Only real complaint was that the furnishings in the room were a little 'tired' e.g. hook behind the bathroom door was falling off and general signs of wear and tear. Could have done with a mini overhaul. We had to leave at 5am for the airport on our last day and the hotel provided a food pack in lieu of our breakfast. This was very comprehensive and was delivered to our room prior to departure. We would stay there again. Easy drive to Cape Town and close to Stellanbosch.
          Reviewed March 01, 2012
          6.7
          Good
          Susara from South Africa
          Couple
          Standard Double Room
          Stayed 2 nights in December 2011
          perfect get away!”
          Buffet breakfast was enjoyable
          The setup in bathroom a problem. New screens (for shower)folds back over the bath and then block access to taps. The taps are situated under the showerhead. You literally had to climb into the bath to open taps for a bath or a shower. Then for the shower jump back from cold water and wait for water to warm up. Apart from this we had an enjoyable stay
          Reviewed January 04, 2012
          12
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