NH Collection New York Madison Avenue
Room plan NH Collection New York Madison Avenue
Lobby NH Collection New York Madison Avenue
Lobby NH Collection New York Madison Avenue
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6.7
Good
/10
(101 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Consulate General of Poland70 m
  • Church of Our Savior70 m
  • The Morgan Library & Museum120 m
  • Cosmetic Market120 m
  • Pierpont Morgan Library140 m
  • Morgan Library150 m
  • Ginger Man190 m
  • Church of the Incarnation200 m
  • Consulate General of the Kingdom of Morocco210 m
  • Park Avenue Christian Church220 m
  • Newly renovated
    Free Wi-Fi

    NH Collection New York Madison Avenue

    22 East 38th Street, NewYork City, New York, Midtown East, New York (NY), United States, 10016 - See map
    "Excellent location, excellent and very helpful staffs, price is very reasonable."
    Choudhury R. - 16 May 2016
    Good service
    6.7 rating for service
    Good cleanliness
    6.6 rating for cleanliness
    • 370 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of New York (NY)

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 5,153 New York (NY) properties
    See all rankings
    Review score - Singapore
    6.3/10
    Location score
    8.4/10
    Room comfort score
    6.4/10
    Value for money score
    6.3/10
    Better than
    96
    %
    of New York (NY) properties
    Better than
    95
    %
    of New York (NY) properties
    Better than
    95
    %
    of New York (NY) properties
    Better than
    93
    %
    of New York (NY) properties
    Value for money6.3
    Distance to city center0 km
    Location rating8.4
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.5 km

    Rooms available at NH Collection New York Madison Avenue

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe With View
    Deluxe With View
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Room with View
    Superior Room with View
    ...
    • Room size: 21 m²/226 ft²
    • City view
    Enter dates to see prices
    Suite with extra bed (2 adults + 1 child)
    Suite with extra bed (2 adults + 1 child)
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    Enter dates to see prices
    Family Room Double
    Family Room Double
    ...
    • Room size: 25 m²/269 ft²
    • City view
    Enter dates to see prices
    Suite with Extra Bed
    Suite with Extra Bed
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Familiy Quadruple Room
    Familiy Quadruple Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Double Single Use Deluxe With Views
    Double Single Use Deluxe With Views
    ...
      Enter dates to see prices

      What people love about NH Collection New York Madison Avenue

      • 6.8
        Good
        Location

        "The location of the hotel is good."

        Michael A.

        |

        3 December 2016

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      More about NH Collection New York Madison Avenue

      More about NH Collection New York Madison Avenue

      7.6
      Very good

      "Nice place, has free wifi already!"

      Yiting

      |

      14 August 2016

      An overview

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      What they offer

      7.6
      Very good

      "Place and price are great!"

      Yiting

      |

      19 August 2016

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Silverleaf Tavern
      30 m American, Pub
      Jazz at Kitano
      70 m American, Japanese, Sushi
      Moonstruck Diner
      90 m American, Diner
      Italian cuisine
      Italian cuisine
      Rossini's Restaurant
      120 m Italian
      Ariel's
      150 m Italian
      La Stanza
      240 m Italian
      Bar
      Bar
      Shakespeare
      90 m Bar, British
      Measure
      260 m Bar, Pub
      Peter Dillon's
      310 m Bar

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of NH Collection New York Madison Avenue from real guests

      Overall rating
      6.8
      Good
      From 2682 reviews
      Provided by verified guests of
      Agoda Reviews (101)Booking.com Reviews (338)
      Rating via Agoda6.7
      /
      10
      Cleanliness6.6
      Facilities5.6
      Location8.4
      Room comfort and quality6.4
      Service6.7
      Value for money6.3
      Rating
      9+ Exceptional (7)
      8-9 Excellent (3)
      7-8 Very Good (14)
      6-7 Good (18)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (10)
      Jun - Aug (20)
      Sep - Nov (14)
      Dec - Feb (14)
      All guests (101)
      All room types
      All languages
      Showing 58 verified guest comments
      123
      8.0
      Excellent
      Patricia from Philippines
      Couple
      Deluxe Room
      Stayed 9 nights in June 2017

      Great location!”

      When you're in New York and want to stay in the heart of Manhattan, this is one of the best places you can stay in... It's so accessible to so many different places of interest. There's no breakfast but there is a diner across the street and a Dunkin' Donuts a few doors down. It's old but clean, and since you won't be staying in your hotel room till you need to sleep, this is just fine. Won't break the bank either.

      Reviewed May 15, 2018
      8.0
      Excellent
      AMY from Hong Kong
      Business traveler
      Deluxe Room
      Stayed 6 nights in September 2017

      ok”

      ok

      Reviewed October 03, 2017
      8.0
      Excellent
      Jing from China
      Solo traveler
      Deluxe Room
      Stayed 1 night in September 2015

      Fairly good but can be better.”

      location, cleaness, decoration of the bathroom
      Reviewed September 14, 2015
      2.4
      kyungsoo from South Korea
      Couple
      Deluxe Room
      Stayed 2 nights in December 2017

      It was the worst hotel in my life”

      I always use AGODA In order to book a hotel. In this time, I was very disapopointed. Hotel picture is very different from real room condition. and also front worker is very rude and no kindly. I will never use this hotel. I recommand you to using the other hotel. and also, i do not believe agoda hotel picture.

      Reviewed January 03, 2018
      4.4
      Aymee from United States
      Business traveler
      Deluxe Room
      Stayed 2 nights in December 2017

      Acceptable”

      The room was not as nice as the pictures. The room did not smell good, I don’t think the carpet has been cleaned in a long time. The bed was very uncomfortable. The pillows were horrible. The bed sheets were cheap. It’s not. 4 star hotel in any shape or form, as they claim to be. Sorry, but not worth your money.

      Reviewed December 12, 2017
      3.2
      Sonia from United States
      Group
      Superior Room
      Stayed 2 nights in November 2017

      The worst hotel in nyc”

      The AC was not working at all the first night , the tv never workerd, when Complain they didn't do too much. The worst was the last day when we left all personal luggage in the cortessy room and they miss a whole bag, when complain , receptionit didn't give us info , just told us the manager was not there and she couldn't do anything, problems can happens in everywhere but the way they treat clients is ridiculous . They promised me call me back today and they didn't , I have to called. I don't even know how the story will end but if I could put 0 starts I would . Terrible hotel

      Reviewed November 13, 2017
      2.0
      Gabriel from Canada
      Business traveler
      Stayed 1 night in July 2017

      Terrible Horrible Hotel”

      No hot water for showers. Photos are a complete lie. Rooms are super small and dirty. Bed had disgusting stains. Air conditioner barely worked. Stay away. One of the worst hotels I've ever been to.

      Reviewed July 12, 2017
      6.0
      Michelle from United Kingdom
      Business traveler
      Stayed 1 night in June 2016

      1 day stay”

      I was only at this hotel for 1 night. I will start with a positive!! The location is amazing, within walking distance of most things. As I had a night flight I firstly asked to extend the room as check out is 12 noon. I was told they were fully booked so this wasn't possible which is fair enough. I was surprised that they didn't have a complimentary shower room at least. The person on reception suggested I had a shower before checking out!! Not sure for the suggestion as surely everyone would do that anyway?? I asked if I could use the fitness rooms shower to be told this wasn't open. As for the room it did NOT look like anything portrayed in the pictures!! It looked like it hadn't been refurbished ever or at very least in the last 40 years!! When I entered the room I thought the window was open as the curtain was flapping and I could hear the street noise. It turned out it was closed and the extremely old air conditioning unit was causing the curtains to move. The windows were so thin you could hear everything going on outside. Thankfully I had earlier plugs as they are a must staying in this hotel. As I literally slept there and checked out I couldn't comment on any facilities if they had any. The door staff stood out the most as they were extremely friendly and helpful so keep up the good work!!

      Reviewed June 29, 2016
      6.3
      Good
      Pompeyo from Philippines
      Business traveler
      Superior Room
      Stayed 3 nights in October 2015

      Comfortable stay”

      1. Location 2. Friendly staff 3. Clean toilet and bath

      It was comfortable, but the price was too expensive for the kind of service that you receive. The room was small, the chair was old, the TV was an antique (tube type). Breakfast was not included in the room rate. There was no free wi-fi service. But the staff were friendly and helpful.

      Reviewed October 16, 2015
      6.3
      Good
      Joyce from United States
      Couple
      Superior Room
      Stayed 7 nights in June 2015

      We stayed at this hotel for 7 nights”

      Location, staff were pretty helpful

      Great location, walking distance to Empire State Building, Times Square, Broadway, Fifth Avenue Shopping and many other sites. Never ate at the hotel so cannot on the food. Staff were pretty helpful. Not really happy with the cleanliness. Bathroom smelled musty, not properly ventilated and not clean. This was mentioned to front desk on first morning but nothing was ever done. Really needs an update.

      Reviewed June 28, 2015
      6.7
      Good
      Jeremy from United States
      Business traveler
      Stayed 1 night in June 2015

      Nice modest hotel”

      Good location in Midtown NYC, room was clean, and rate was moderate

      The hotel is well-situated and moderately priced (esp. for NYC), but there is a lot of street noise (I was on the 10th floor and it felt as if I were next to traffic). The rooms are clean but somewhat faded (there are redone rooms but they are more expensive) and the staff knows their work but are a bit jaded. Good value for money

      Reviewed June 11, 2015
      6.7
      Good
      Jeremy from United States
      Couple
      Superior Room
      Stayed 1 night in May 2014

      Average”

      Central location; proximity to places we wanted to go

      I was happy that I wasn't spending a lot of time in the room. The TV was a small 19 inch tube tv with bad, raspy cable. For this cost nowadays, I expect a flat screen with a good picture. It is 2014, for an "upscale" hotel, I expect "upscale" amenities with a nicer TV. The room was small, but clean. Everything just seemed kind of old in the room. The bathroom was ok, but it was very difficult to flush the toilet, having to push down very far and hold the handle down in order to flush. There was cigarette burn holes in the curtains. The staff was nice. It was a decent place to rest my head for the night. It had great proximity to places we wanted to go and things we wanted to do, as well as being within walking distance of our transportation choice (the NJ PATH train).

      Reviewed May 26, 2014
      6.8
      Good
      CHOU from Taiwan
      Business traveler
      Superior Room
      Stayed 1 night in September 2017

      Nice location, comfortable and clean.”

      Well, it's September in Manhattan, the hotel rate is extremely high. It's hard to find a place with better location.

      Reviewed September 30, 2017
      6.3
      Good
      HIROYUKI from Japan
      Solo traveler
      Stayed 5 nights in August 2015

      Good Location”

      Location

      This hotel is located well. It's within a walking distance from some major spots in Midtown, metro station and airport shuttle bus stop (Newark). Except for that, nothing good or bad

      Reviewed December 03, 2015
      5.3
      MATEE from Thailand
      Business traveler
      Deluxe Room
      Stayed 6 nights in March 2015

      NH New York Jolly Madison Towers”

      pretty
      Reviewed March 19, 2015
      10.0
      Exceptional
      Choudhury from India
      Business traveler
      Superior Room
      Stayed 6 nights in June 2017

      Excellent location and neighborhood. Close to Grand Central rail station ”

      It is essential to improve the internet speed, even for the complimentary one.

      Reviewed June 14, 2017
      8.0
      Excellent
      Manop from Thailand
      Couple
      Superior Room
      Stayed 3 nights in June 2016

      NH Jolly Madson review by Thai”

      Hotel has no kettle and fridge

      Reviewed June 20, 2016
      10.0
      Exceptional
      Choudhury from India
      Business traveler
      Superior Room
      Stayed 4 nights in May 2016

      Great facility and location in comparison to price”

      Excellent location, excellent and very helpful staffs, price is very reasonable. I would all the time stay there in all my future visits to New York

      Reviewed May 16, 2016
      9.3
      Exceptional
      Sydney from United States
      Couple
      Superior Room
      Stayed 4 nights in February 2015

      Madison towers review”

      Staff, Room Comfort, non shared bathrooms

      Great! We will definately use this hotel again.

      Reviewed February 25, 2015
      7.2
      Very good
      Pamela from United Kingdom
      Couple
      Stayed 5 nights in November 2017

      Very good”

      Found staff very friendly and helpful. We had a Deluxe room it was very spacious and clean although furniture was a little dated. Very central for seeing all New York favourite places to see.

      Reviewed November 28, 2017
      123
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      NH Collection New York Madison Avenue
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      • Excellent location
      • Grand Central Terminal
      • Grand Central-42nd Street Subway Station is within 0.36 km