NH Frankfurt Airport West
NH Frankfurt Airport West
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Standard Room - Guestroom NH Frankfurt Airport West
Standard Room - Guestroom
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Lobby NH Frankfurt Airport West
Lobby
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Interior view NH Frankfurt Airport West
Interior view
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Interior view NH Frankfurt Airport West
Interior view
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See map NH Frankfurt Airport West
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Very good
Location
7.4
See all 37 photos NH Frankfurt Airport West
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Very good
From 65 reviewsSee what guests said
7.5
/
10
Excellent cleanliness
8.1
Recommended by 82% of guests
Value for money7.7
Distance to city center20 km
Location rating7.4
  • 680 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
Standard Room
Standard Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior Room
Superior Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Standard Triple
Standard Triple
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Family triple room
Family triple room
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Double Single Use Standard
Double Single Use Standard
...
  • Balcony/terrace
  • Shower and bathtub
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Double Single Use Superior
Double Single Use Superior
...
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    Room
    Room
    ...
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      Standard Double or Twin Room
      Standard Double or Twin Room
      ...
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        Double Premium
        Double Premium
        ...
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          More about NH Frankfurt Airport West

          More about NH Frankfurt Airport West

          An overview

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          Real reviews from real guests

          Agoda Reviews (65)Booking.com Reviews (1360)
          7.5
          /
          10
          Cleanliness8.1
          Facilities7.7
          Location7.4
          Room comfort and quality7.1
          Service7.3
          Value for money7.7
          Provided by verified guests of Agoda
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          Room type
          Standard Room
          Standard Triple
          Superior Room
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          Showing 37 verified guest comments
          12
          8.0
          Excellent
          Karim from Egypt
          Solo traveler
          Standard Room
          Stayed 3 nights in October 2018
          Good Hotel ....”
          The only drawback to the hotel is that they only have 2 baggage carts and when someone uses one, they generally do not return it to the reception area, making it difficult for the next client, as some of the rooms are quite far from the elevators.
          Reviewed October 16, 2018
          8.0
          Excellent
          Norbert from United Kingdom
          Group
          Standard Room
          Stayed 1 night in June 2018
          Terrible customer service ”
          I booked 2 rooms for myself and friends which I do on a regular basis. I requested a late checkout for the following day (Sunday), taking advantage of the facility. After returning to my room having been out I found a couple entering my room. Housekeeping had already been and the room was made up, my aftershave was nowhere to be found. I went to the front desk to complain but ALL of the staff was outside the from door having a smoke. After eventually getting their attention, I then had a very unpleasant conversation with a staff member how challenged my assertion that I asked for a late checkout. At first he said that HE didn't check us in, then he changed his story to say that I didn't ask for the late checkout once I insisted that he indeed checked us in. The conversation was very unprofessional with him basically calling me a liar. I asked to speak to a manager but he claimed that non was present at the hotel. This level of service is shocking.
          Reviewed June 19, 2018
          2.8
          talal from Oman
          Family with young children
          Standard Triple
          Stayed 1 night in April 2018
          This hotel not 4 Star ”
          I take my 3 big pages to the room and no water heater in the room I will not go again to this kind of hotels
          Reviewed April 17, 2018
          6.8
          Good
          John from United States
          Couple
          Standard Room
          Stayed 1 night in October 2017
          Good”
          NH could not find any record of our reservation, despite our having an Agoda printout of the reservation. They gave us a room only after I showed them an emailed confirmation from NH's staff regarding the reservation. The mixup does not make me very confident in Agoda or NH.
          Reviewed October 12, 2017
          9.2
          Exceptional
          Beth from Canada
          Couple
          Standard Room
          Stayed 1 night in October 2017
          Great value”
          Great beds, spacious rooms with a nice pool and fitness facility. Loved the mineral bitter water. Nices touches throughout.
          Reviewed October 07, 2017
          9.2
          Exceptional
          Wayne from Australia
          Business traveler
          Standard Room
          Stayed 1 night in September 2017
          Good Location, Great Hotel”
          Business Traveller requiring one night accommodation. Hotel is large with pool, sauna and gym. Rooms are roomy and clean. I recommend this Hotel.
          Reviewed September 22, 2017
          7.2
          Very good
          Nant from Myanmar
          Group
          Standard Room
          Stayed 1 night in September 2016
          Nice hotel ”
          Clean and nice hotel.
          Reviewed July 26, 2017
          8.8
          Excellent
          Taimo from Estonia
          Business traveler
          Standard Room
          Stayed 2 nights in February 2017
          Location, stuff, connections”
          Good place
          Reviewed February 11, 2017
          5.6
          Ariel from Taiwan
          Business traveler
          Standard Room
          Stayed 1 night in October 2016
          don't have enough shuttle bus to airport.”
          Counter staff attitude is very poor, and don't know how to arrange taxi. Don't have enough shuttle bus to airport.
          Reviewed December 02, 2016
          9.2
          Exceptional
          Kitti from Switzerland
          Family with young children
          Standard Triple
          Stayed 1 night in September 2016
          Lovely stay for business and even familys”
          Very friendly staff and excellent services at the hotel. It had a great standard with a swimming pool and gym. The parking place was right outside and was secured. The location was the only downfall of our experience, we travelled by car but it was not as central as we thought it would be and not a easy place to find.
          Reviewed October 01, 2016
          6.8
          Good
          Kiok from Singapore
          Business traveler
          Standard Room
          Stayed 1 night in September 2016
          NH Frankfurt Airport West”
          We arrived late at Frankfurt airport, rented a car and used the GPS provided to locate the hotel. The address given to us on the Agoda voucher was wrong, and it therefore took us more than 2 hours to get to the hotel. The hotel in itself was good and comfortable. The location is however not close to any restaurant or shop.
          Reviewed October 01, 2016
          6.0
          Hong-Yun from Taiwan
          Solo traveler
          Standard Room
          Stayed 1 night in August 2016
          Satisfactory stay”
          The room is ok and the bed is comfortable. However, I was not expected that the hotel charged me 5 euro for shuttle bus service. The shuttle bus time management needs to be improved. I was waiting at the shuttle bus stop at the airport for a long time and the driver finally showed up but ignored me to talk to other drivers for few minutes. I was tired and hungry but had to stand outside of the bus for at least 5 minutes for the driver to come back. It was not a good experience.
          Reviewed September 05, 2016
          4.8
          James from United States
          Family with teens
          Superior Room
          Stayed 1 night in August 2016
          Gettin' every dime and then some!”
          The shuttle has to be located but apparently is free from the airport on the 1/2 hour. Going back to the airport it's 5 EURO per person on the 15 minutes. Restaurant EXPENSIVE and not good, no soap in room, no water in room other than the tap. The big turnoff is the staff at the desk. Although there are one or two nice ones, the main ones at check in and check out are unfriendly bitches and completely unhelpful. Takes 15 minutes to get to hotel from airport.
          Reviewed August 13, 2016
          6.8
          Good
          James from United States
          Family with teens
          Standard Room
          Stayed 1 night in July 2016
          Internet SLOW and visit Saved by a good staff member ”
          We trusted details on Agoda and the hotel didn't seem to understand them. Paid 50 percent extra to check in early. In order to use the free luggage storage, we had to re arrange the room ourselves. Internet was too slow to even watch video. No AC in one room and no technician to fix it. If not for a friendly lady (afternoon/evening) who made up for the cold staff in the morning, the stay would have been ruined. Restaurant is too expensive for family and only average food. (Go to the gas station for snacks). Beds were good, are an okay size and everything worked in the bathroom.
          Reviewed July 30, 2016
          6.4
          Good
          James from United States
          Family with teens
          Superior Room
          Stayed 1 night in July 2016
          Price Gouging but good shuttle and bed.”
          Do these hotels pay attention to what is said on Agoda? We asked for late check in and upon arrival they charged us $30 USD/room ($60 room). We wanted to use the storage and they said it's too small. Beds were good. We waited 30 min for the shuttle and it took 15 minutes to get to the hotel from the airport. Thank God there was a gas station with some food down the street as the restaurant was only fair but nothing less than 15 Euro on the menu. 24 Euro/person for the breakfast was a rip off. This hotel is geared not around families but for ripping off people on business who don't care about the costs. Also the pool and fitness were broken into several rooms and very awkward. Got in and couldn't get out. One of the ladies at the desk saved us from the others who were quite snooty and rude.
          Reviewed July 30, 2016
          8.0
          Excellent
          HONG from Singapore
          Business traveler
          Standard Triple
          Stayed 1 night in December 2015
          Perfect for transit!”
          Good location, as its nearby some very good restaurants and of course, the airport. Hotel was well maintained condition/cleanliness.
          Reviewed January 05, 2016
          8.3
          Excellent
          WANG from Taiwan
          Business traveler
          Standard Triple
          Stayed 1 night in October 2015
          Good location”
          They have very big parking area for about 50cars. The staff are very nice to help with everything. The room is very comfortable and clean.
          The hotel is not only close to the airport, but also short driving distance for dining, shopping like a local....
          Reviewed November 01, 2015
          9.3
          Exceptional
          David from Israel
          Business traveler
          Standard Room
          Stayed 1 night in October 2015
          Bery nice hotel”
          Location, room size, close parking
          Great.
          Reviewed October 23, 2015
          5.7
          Michael from Netherlands
          Business traveler
          Standard Room
          Stayed 5 nights in February 2015
          4 stars*******???”
          Close to Tech center, Bus stop in front of the hotel, the bed and pillows.
          This hotel is located in a semi rural/industrial suburb of Frankfurt. To compensate for this you might expect that they would excell in service and friendliness, but the only convenience is that it lies across the road of Lufthansa systems. The service of the staff is poor and there is only one (1) (broken) iron in a randown ironroom for a minimum of 306 guests of this self rated 4 star hotel. In the land of the blind the one-eyed man is king!
          Reviewed February 23, 2015
          5.7
          Chan from Hong Kong
          Business traveler
          Standard Room
          Stayed 4 nights in September 2014
          a hotel for traveler.”
          quiet, shuttle bus pick up service, near airport
          Reviewed September 30, 2014
          12
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