Novotel Bangkok Sukhumvit 20

Novotel Bangkok Sukhumvit 20

19/9 Soi Sukhumvit 20, Klong Toey, Sukhumvit, Bangkok, Thailand, 10110
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    Novotel Bangkok Sukhumvit 20 Reviews

    8.8
    Excellent
    /10
    (921 reviews)See what guests said
    9.2
    Exceptional cleanliness
    Recommended by 95% of guests

    Things you’ll love about Novotel Bangkok Sukhumvit 20

    Things you'll love

    • 620 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Bangkok

    Excellent
    Location
    8.3
    See map
    Excellent location - 430 meters from city center
    Popular neighborhood
    Popular
    Nearby
  • Terminal 21 Shopping Mall770 m
  • Central World3.11 km
  • Jim Thompson4.32 km
  • Yaowarat Road5.96 km
  • Wat Saket6.68 km
  • Asiatique - The Riverfront7.23 km
  • Khao San Road7.75 km
  • Wat Pho Temple7.87 km
  • Wat Phra Kaew8.05 km
  • Grand Palace8.11 km
  • This property is in high demand!

    Last booked 5 hours ago | 14 travelers are looking at this property right now

    Value for money8.7
    Distance to city center1 km
    Location rating8.3
    Nearest airportSuvarnabhumi Airport (BKK)
    Distance to airport20.6 km
    Property overview

    Novotel Bangkok Sukhumvit 20 guarantees guests a pleasant stay whether in Bangkok for business or pleasure. Only 20.5 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Take advantage of a wealth of unrivaled services and amenities at this Bangkok hotel. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, and 24-hour front desk.

    Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find complimentary tea, closet, towels, wooden/parqueted flooring, clothes rack. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, and pool (kids). Novotel Bangkok Sukhumvit 20 is your one-stop destination for quality hotel accommodations in Bangkok.

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    Rooms available at Novotel Bangkok Sukhumvit 20

    Family Suite
    Family Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room 1 King Size Bed
    Executive Room 1 King Size Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Room 2 Single Beds
    Executive Room 2 Single Beds
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Deluxe 2
      Deluxe 2
      ...
      • Room size: 30 m²/323 ft²
      • Shower
      Enter dates to see prices
      Family Corner Suite
      Family Corner Suite
      ...
        Enter dates to see prices
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        More about Novotel Bangkok Sukhumvit 20

        More about Novotel Bangkok Sukhumvit 20

        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Thai cuisine
        Thai cuisine
        Tamarind Cafe Gallery F-stop
        290 m Thai
        Sue Non Kin
        290 m Thai
        M & J Restaurant & Bar
        310 m Thai
        Asian cuisine
        Asian cuisine
        Khing Klao
        110 m Asian, Thai
        Legends Sports Pub & Restaurant
        130 m Asian, Bar, European
        Myra Restaurant
        160 m Asian, Chinese, Gluten Free
        Japanese cuisine
        Japanese cuisine
        Amimoto
        160 m Japanese
        Izakaya Banzai
        170 m Japanese
        Michizure
        240 m Japanese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Novotel Bangkok Sukhumvit 20 from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (921)Booking.com Reviews (2596)
        8.8
        /
        10
        Cleanliness9.2
        Facilities8.8
        Location8.3
        Service9.1
        Value for money8.7
        All languages
        All guests (921)
        All room types

        Show reviews that mention 

        Showing 416 verified guest comments
        12345
        8.8
        Excellent
        Chan from Malaysia
        Family with young children
        Superior
        Stayed 3 nights in April 2019

        Good facilities ”

        Beside the location, everything is good for Novotel Sukhumvit Soi 20. Because is located far from BTS and 2 big shopping mall. Almost walk more than 10 mins for every surrounding areas. I like the swimming pool view and rooftop night view. Staffs are good and polite. They also provided my wife a surprise cake for my wife's birthday.

        Reviewed April 24, 2019
        8.0
        Excellent
        Anke from Hong Kong
        Business traveler
        Superior
        Stayed 3 nights in April 2019

        Nice hotel with a few flaws”

        Location is great and it's a smallish, boutiquey hotel with a nice pool and roof top bar. Staff are very helpful. Downside is the room: while overall ok, there are some serious flaws. The bedside tables are badly designed, too small and/or too far away from the bed. The room was obviously designed by a man as there is no power point anywhere near a mirror, so trying to blow dry your hair is a challenge (the hair dryer is also an afterthought, very lame). No body lotion, not conditioner... feels like everything is done on the cheap.

        Reviewed April 03, 2019
        9.2
        Exceptional
        Balazs from Hungary
        Business traveler
        Superior
        Stayed 6 nights in March 2019

        Good choice in the Sukhumvit area”

        The room is absolutely clean, the staff is friendly, the pool and a gym is very good, the skybar is just fantastic. I had a superior room and you will get exactly what you see on the pictures. They let me do early check-in free of charge. I can mention only one negative: there is a little background noise during the night. It may come from the utilities. If you are a good sleeper, it can not be a problem. But if you are fastidious about the noices and wants total silence at night, I suggest you to bring or buy earplugs to sleep better. This is overall a great hotel, I was many times in Bangkok, and I definitely can recommend this place! I will come back next time for sure!

        Reviewed March 24, 2019
        10.0
        Exceptional
        Amit from India
        Couple
        Deluxe Room 1 King Bed
        Stayed 3 nights in April 2019

        The best property I ever lived since I am visiting Bangkok from 7 years”

        First of all the hotel is very clean, the moment you enter into this hotel you feel so positive, the Staff is super friendly, we checked in 2 hours early and the staff was so helpful to let us check in, we didn't live the view of our room , so the staff was so kind to show us different room. even when we were checking out and I was waiting for my taxi all the staff members are in front nearly 4 people all of them came to help me to put my luggage in car and such a smiley face. I will highly recommend to book for their breakfast, it just amazing but please go on time as after 10:20 food will finish and its hard to get refill unless or until you advise the manager. they have a big took took to drop you to the nearest station. the best property ever. I will always stay in this hotel over and over again till they maintain their current standards .

        Reviewed May 03, 2019
        9.2
        Exceptional
        Randall from United States
        Couple
        Superior
        Stayed 1 night in May 2019

        Great breakfast buffet, comfortable bed”

        Location is great. Close to BTS

        Reviewed May 09, 2019
        9.2
        Exceptional
        David from Thailand
        Business traveler
        Superior
        Stayed 4 nights in February 2019

        A top-class hotel”

        This hotel has been designed with the comfort and convenience of the guest in mind - unlike others where the designers produce something they think looks good. Very comfortable beds; good breakfasts (with food that never runs low); a strong shower; and many easily reached power points. Friendly, knowledgeable and helpful staff. I found the lifts a little slow and the light switches a little tricky but these are minor blemishes in an otherwise top-class hotel. I have stayed here twice and will do so again

        Reviewed February 15, 2019
        8.4
        Excellent
        Jarunee from Thailand
        Couple
        Superior
        Stayed 1 night in April 2019

        Good and satisfied”

        The hotel has a nice decoration and the staff is friendly. The breakfast is great.

        Reviewed April 29, 2019
        8.8
        Excellent
        Melanie from Singapore
        Couple
        Executive Suite
        Stayed 3 nights in April 2019

        Great option in Sukhumvit ”

        We were very happy we chose Novotel Sukhumvit 20. It is a 10-15 minute walk from the nearest BTS station, but the great service and clean room made up for it! Would definitely return, so please keep it up! The massage at the in house spa was great too. Not a big issue but I would suggest that the hotel check the shower installation in the room... we took an Exec Suite and the shower head couldn’t stay in place.

        Reviewed April 22, 2019
        10.0
        Exceptional
        CHAN
        Couple
        Superior
        Stayed 5 nights in March 2019

        Excellent stay in Novotel ”

        Good location within 10 minutes walking distance to Asok or Phrom Phong BTS. Hotel tuktuk service to soi 18/20, saving times to the main street and quick response when you request. Room are clean and tidy each day, well done to the room service team. Breakfast is good, I like the self serve coffee maker, also you can request waiters/waitresses to help. Staff are smart and helpful in overall service. The hotel can be considered on next stay.

        Reviewed April 07, 2019
        9.2
        Exceptional
        john from Australia
        Couple
        Superior
        Stayed 3 nights in October 2018

        Good location, good facilities & food”

        The Novotel is nicely located down the quieter end of soi 20. Check in was easy & efficient, staff friendly. The room was a good size, nicely appointed, with good amenities. WiFi was quick. Breakfast was good, nice variety & good quality. Pool isn’t big, but nice to lounge around & gym was fine. We’d happily stay here again.

        Reviewed October 29, 2018
        8.0
        Excellent
        Lucas from United States
        Couple
        Deluxe Room 1 King Bed
        Stayed 3 nights in September 2018

        Great location and acceptable price”

        Pros: Nice, but small infinity pool on the roof with highly overpriced drink menu. Breakfast is very good with several options available. Decent location, just off the main road. Very clean and nice service overall. Cons: Rooms are a bit on the small side and the hotel itself lacks a bit of imagination.

        Reviewed October 05, 2018
        9.6
        Exceptional
        Jung from South Korea
        Business traveler
        Superior
        Stayed 1 night in October 2017

        One of my favorite hotels in BKK”

        I like staying here because it is quiet, a bit distant from the main Sukhumvit road and a lot of good restaurants near this area. Hotel staffs are also always nice with 24 hours gym access. Good swimming pool for little children (have shallow children pool)

        Reviewed August 30, 2018
        9.6
        Exceptional
        J. from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in July 2018

        Nice stay overall”

        Hotel is new, room is spacious and clean and front desk is helpful. Although hotel is located 5 min walk from the main street, there is a shuttle service to send you to the main road. The only down side is the bathtub in the room is difficult to get in and out for a small size lady. Overall, its very nice stay.

        Reviewed July 15, 2018
        7.6
        Very good
        WINSTON from Singapore
        Business traveler
        Deluxe Room 1 King Bed
        Stayed 3 nights in April 2019

        Doors sound isolation, shower water pressure ”

        Novotel has excellent staffs. 10/10 on helpfulness and friendliness The room was Ok. But it's very difficult to adjust the hot water shower in the room. A minute adjustment will cause it to be super hot. The water pressure ain't great either The noise isolation isn't great. And you can hear people talking from the corridor. The room are well kept, the staffs are excellent 10/10. The hotel rooms are new, apart from what was mentioned that could be improved.

        Reviewed April 27, 2019
        7.2
        Very good
        sutjipto from Indonesia
        Couple
        Deluxe Room 1 King Bed
        Stayed 2 nights in April 2019

        good”

        good

        Reviewed May 06, 2019
        9.6
        Exceptional
        Ian from United Kingdom
        Couple
        Superior
        Stayed 5 nights in January 2019

        Exceptional Service”

        There have been lots of exceptional reviews here, but to add this is definately a 4.5 star hotel with 5 star service. I was particularly impressed with the helpful friendly staff, the quiet room with stunning views, the superb buffet breakfast and the handy location near Asok station to which the hotel provides a TukTuk service. Exceptional value.

        Reviewed January 19, 2019
        8.8
        Excellent
        LEONG from Singapore
        Couple
        Superior Room 2 single Beds
        Stayed 4 nights in March 2019

        Great hotel with good location”

        Good location and hotel provided tuk-tuk service. To have a perfect 10, Housekeeping should improve, as the corner of the desk has stains from the previous guests.

        Reviewed March 25, 2019
        9.6
        Exceptional
        priscilla from Singapore
        Group
        Superior
        Stayed 4 nights in March 2019

        Highly recommended ”

        The moment we stepped into the hall, that smell, the feelings, the warmth from the staff.

        Reviewed March 07, 2019
        9.6
        Exceptional
        Martin from Thailand
        Solo traveler
        Stayed 1 night in May 2017

        it's a Novotel...”

        everything very fine there. Rooms big ad clean. my only point here was that I'm a little sensitive to dust, esp. as the windows can't be opened, and the intake filter of the aircon had a half centimeter of dust. I took it down, washed it in the shower & dried it, put it back, fine. But others wouldn't recognize. The hotel is clean everywhere, styilsh, modern, Coffee / Drinks bar is good, room service excellent (though a little expensive, which is normal), staff is super. Location is perfect to access from cheap to luxurious restaurants and bars, it's Bangkok :) There's a Swiss restaurant in the alley which is amazing. Nothing to complain for this Novotel.

        Reviewed April 23, 2018

        Dear Martin, I would like to thank you for the kind words you said about our service. Your thoughts are important to us, but we are especially pleased when the feedback is positive. I will be sure to share it with the other members. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsa ard (Jib) Guest Experience Manager.

        Responded April 29, 2018
        Novotel Bangkok Sukhumvit 20
        8.4
        Excellent
        zaneth from Cambodia
        Couple
        Executive Room 1 King Size Bed
        Stayed 2 nights in April 2018

        everything is good, except the receptionist girls on Executive lounge who is very rude”

        We did enjoy our stay, but for the price we pay , executive room on 25th floor, we should get all the basic service , and friendly staff who know how to greet customers at least. Please look into this matter, and find a better person for such VIP rooms.

        Reviewed April 18, 2018
        12345
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        Novotel Bangkok Sukhumvit 20
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        • Excellent location
        • Terminal 21 Shopping Mall
        • Phrom Phong BTS Station is within 0.62 km