7.5
Very good
/10
(424 reviews)See what guests said
Highly rated by guests – 90% would recommend
Highly rated by guests – 90% would recommend
Breakfast10
Housekeeping10
Food & Dining6
See map
8.2

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Ragab & Sons 480 m
Cairo International Airport 1 km
Sun City Mall 2.56 km
American Hospotal 3.06 km
Ahmed Abdulatif Home 3.14 km
Egypt Private Tours 3.69 km
Arab Academy for Science, Technology & Maritime Transport 3.9 km
Www.egyptdreamtours.com 4.71 km
Statue of Ramesses II 5.81 km
Citadel (Al-Qalaa) 6.23 km
Nearby landmarks
City Stars Mall 7.61 km
Cairo Festival City Mall 10.38 km
Cairo Citadel 15.34 km
Al-Azhar Park 15.9 km
Mosque of Muhammad Ali 17.1 km
Mosque and Madrasa of Sultan Hassan 17.17 km
Islamic Cairo 17.51 km
The Museum of Egyptian Antiquities 18.18 km
Coptic Cairo 20.89 km
Hanging Church 20.98 km
Novotel Cairo Airport Hotel

"Place has nice restaurant and food is good and price is reasonable."

Jimmy - 3 May 2017
Standard Novotel Cairo Airport Hotel
Interior view Novotel Cairo Airport Hotel
Interior view Novotel Cairo Airport Hotel
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Removed from saved list
Free Wi-Fi

Novotel Cairo Airport Hotel

Po Box 8 Cairo Airport, Heliopolis, Cairo, Egypt, 11776 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Cheaper than 92% of all properties in Cairo in the last 24 hoursCompared to 384 Cairo properties at Agoda for various dates
Value for money7.3
Location rating8.2
Nearest airportCairo International Airport (CAI)
Distance to airport1.0 km

Rooms available at Novotel Cairo Airport Hotel

Superior Room 1 Double Bed
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Superior Double
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Standard 1 Double + 1 Single Bed
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed and 1 sofa bed
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Superior Suite 1 King Bed
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
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Superior 2 single beds Pool view
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 2 single beds
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Superior Room 2 Single Beds
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Twin with Sofa
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Superior Double Suite
...
  • Room size: 50 m²/538 ft²
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Twin Standard
...
  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
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Double Standard
...
  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Cairo Airport Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Cairo Airport Hotel?

Novotel Cairo Airport Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Novotel Cairo Airport Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Cairo Airport Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cairo with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Novotel Cairo Airport Hotel?

Novotel Cairo Airport Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Novotel Cairo Airport Hotel

  • 9.6
    Exceptional

    "The room's are good, functional like all airport hotels."

    RANJIT

    |

    1 December 2019

  • 8.4
    Excellent
    Cleanliness

    "The hotel is clean and has a shuttle to the airport"

    Morgan

    |

    23 January 2020

  • 8.0
    Very good
    Location

    "Stayed here twice, very easy access to the airport."

    Mito

    |

    24 November 2017

Property ranking|Compared to 384 Cairo properties
See all rankings
Room comfort score
7.1/10
Location score
8.2/10
Cheapest price score
Value for money score
7.2/10
Better than
94
%
of Cairo properties
Better than
93
%
of Cairo properties
Better than
92
%
of Cairo properties
Better than
90
%
of Cairo properties
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Overall rating:
7.5
Very good
424 reviews
Cleanliness
7.4
Facilities
7.3
Location
8.2
Read all reviews >
What travelers say they love:
Great location with wonderful facilities and great food opti...
Anthony from Australia
Couple
More about Novotel Cairo Airport Hotel

More about Novotel Cairo Airport Hotel

Novotel Cairo Airport Hotel is more than just an airport hotel set five minutes from the airport, providing guests a comfortable stay whether staying several days or just stopping over to see all that Cairo and its surroundings have to offer. The hotel is excellently appointed for the business traveler with three meeting facilities and high speed internet, and it is less than four miles from Cairo’s International Convention and Exhibition Center. Facilities include four outstanding restaurants, two bars, a fitness center, outdoor swimming pool, tennis courts, and open air garden. Rooms are equipped with the Novotel’s standard array of quality amenities including a private bathroom with a bathtub, air conditioning, a mini bar, satellite TV, radio, direct dial telephone, high speed internet access, and safe.

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Most talked about facilities

Breakfast
26 mentions
Housekeeping
11 mentions
Food & Dining
9 mentions
Swimming Pool
9 mentions

What they offer

10.0
Exceptional
Breakfast

"The breakfast was heavenly and the shuttle service very usef..."

Krisztina

|

24 December 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

La Pergola
Cuisine:International
La Primavera
Cuisine:Italian
Le Jardin
Cuisine:International
NOVOTEL Cafe
Cuisine:Local
Le Reve
Cuisine:International

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Novotel Cairo Airport Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (424)Booking.com Reviews (3584)
7.5
/
10
Cleanliness7.4
Facilities7.3
Location8.2
Room comfort and quality7.1
Service7.3
Value for money7.3
High score for Cairo
Rating
9+ Exceptional (48)
8-9 Excellent (48)
7-8 Very Good (60)
6-7 Good (45)
<6 Below Expectation (63)
Time of the year
Mar - May (55)
Jun - Aug (55)
Sep - Nov (57)
Dec - Feb (97)
All guests (424)
All room types
All languages

Show reviews that mention 

Showing 264 verified guest comments
12345
6.0
Zuhair from Saudi Arabia
Business traveler
Standard Twin with Sofa
Stayed 1 night in July 2019

Above average”

I was given a room 337 in the new building. It was so dirty & smelly. I could not even stay in the room till they find me another one. Corridors were also very dirty. You really should not send any guests there until they refurbish the hotel.

Reviewed July 16, 2019

Dear Mr. Zuhair, We are really sorry to hear that you did not enjoy the experience team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to the concerned head departments for further investigation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Atta El Dessouky General Manager

Responded July 28, 2019
Novotel Cairo Airport Hotel
9.2
Exceptional
Crystal
Couple
Superior Room 2 Single Beds
Stayed 1 night in February 2019

Comfortable stay”

I opted for the newly furnished rooms during booking and it was well worth the amount paid. Breakfast was good and with enough variety. Unable to find airport shuttle when I first touched down and had to get a cab for USD3.

Reviewed February 13, 2019

Dear Crystal, Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport. We do respect your observations as they are extremely helpful and will assist us to continue our endless efforts to develop our services. Concerning the shuttle bus transportation from the airport to the hotel is required prearrangement with the reservation’s team. Again, thank you for taking the time to provide us with your feedback; we look forward to welcoming you back. Atta El Dessouky General Manager

Responded February 27, 2019
Novotel Cairo Airport Hotel
8.4
Excellent
david from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in May 2017

New Block rooms more modern but original block being renovated”

This was my third stay in two months. The first stay room was in the original block and in great need of upgrading - this time I asked for a room in the more modern block beyond the outdoor swimming pool which was much better with quality fittings (but no bath, there's always a downside!). Had a couple of local (Stella) beers in the evening which were a very reasonable price, however smoking is allowed in lobby/bar areas so it can be unpleasant for non smokers. Breakfast seemed to be served in three separate areas which appeared to be for airline inclusive guests, group guests and other guests. I was redirected to the latter and the buffet was extremely good with a multitude of choices - even a grill chef for omelettes, and very good value too. Room check-out was 12noom so, as my flight was not until 3pm I used the pool facilities until then and checked out shortly after this time - saying I wanted to take the 12.30pm shuttle (which runs every 30 minutes - IN PRINCIPLE! - read on) At 12.35 I asked the doorman when the shuttle would be leaving and he told me to sit by the door. At 12.40 I asked again and eventually went to the front desk to be told to wait where I was. At 12.45, with no shuttle, I went back to the front desk - to be told by another receptionist that - "the 12.30 shuttle has gone" I was extremely annoyed and asked to see the Duty Manager. He offered to pay for a taxi but I declined and waited for the 13.00 bus. A very flustered bus driver appeared at 12.55 and he spent the entire journey complaining that he had started at 7am and this was the first chance to get something to eat. I was unimpressed with this aspect of the hotel service. One point to note is that, to ensure a pick up from the airport, you are asked to make a local call to the hotel. This would have cost me a fortune using my overseas cell phone so here's a tip. Wait for the Inter-Terminal bus (blue) and ask the driver to drop you off at the Novotel. Sometimes you have to change buses (

Reviewed May 12, 2017

Dear Guest, We are delighted to review your comments regarding your recent stay at Novotel Cairo Airport. It is always a pleasure to receive the client's feedback, it is only through valuable feedback received from our valued guests we will be able to maintain and further improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be at Novotel Cairo Airport with a lot of improvements as you expect. Sincerely yours, Mohamed El-Amry General Manager

Responded August 25, 2017
Novotel Cairo Airport Hotel
8.0
Excellent
david from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in April 2017

Much better room in new block across pool”

Last time room was in original block and needed upgrading. This time I asked for a room in the new block across the swimming pool area. The difference was amazing - this one was bright and modern. Booked pyramids sound and light show with travel agent in lobby and was generally happy although driver tried to charge for entry tickets which we refused to pay. After a bit of a stand off he agreed to get them. show worth going to. Driver offered papyrus and gem exhibition which we had to decline at least three times before he got the message. He did take us to rooftop bar with great view of pyramids and sphinx which was good. Left hotel at 5pm, got back at 9 and had dinner on hotel main restaurant by pool - it was a buffet and good vfm.

Reviewed April 23, 2017

Dear DAVID, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manager

Responded July 28, 2020
Novotel Cairo Airport Hotel
9.6
Exceptional
Carolyn from Australia
Couple
Superior 2 single beds Pool view
Stayed 1 night in September 2016

Efficient & Helpful Service”

We could not be more pleased with the hotel pick-up service that was provided by Novotel. A hotel representative was waiting for us on arrival - he organized our Egyptian visa, travel police documents and whisked us through immigration within minutes. He assisted with collecting our bags and was again whisking us through customs to a waiting van. We arrived and were in our hotel room within 40 minutes! Considering we arrived at 2am and had endured 14 hours of travel - the efficiency was certainly appreciated. I must also comment on the bed at Novotel Cairo Airport...being a frequent traveller, I can honestly say the bed was by far the absolute best I have ever slept in...the BEST, absolute Heaven!

Reviewed October 02, 2016
8.3
Excellent
Gregory from South Africa
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in January 2014

Good airport hotel”

Location, arrival assistance, comfortable beds

Excellent meet and assist service at airport, makes getting through formalities very easy! Staff are helpful and efficient. Rooms compact, but very comfortable beds, great after ,long flight. Tour desk in hotel good for making transport/tour arrangements, but negotiate prices.

Reviewed January 09, 2014
8.0
Excellent
Micaela from New Zealand
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in April 2013

Good Internet and free shuttle to the airport”

Free shuttle, internet and friendly staff

The staff are very helpful and friendly, and there is a free shuttle that runs every 30 mins connecting the hotel to the terminals. Make sure you give them your flight details so they meet you when you arrive. Unfortunately the swimming pool and the outside area are not available at the moment because they are being renovated until July 2013.

Reviewed April 19, 2013
8.0
Excellent
TAHA from Bahrain
Business traveler
Stayed 1 night in September 2012

excellent location for travelers”

close to the airport

very nice hotel close to the airport which has all the necessary facility for traveler who want to continue his connection flight without any delay , nice and lovely staff and very helpful, clean and good rooms

Reviewed September 22, 2012
10.0
Exceptional
Krisztina from United Kingdom
Family with young children
Standard 1 Double + 1 Single Bed
Stayed 1 night in December 2018

Exceptional”

We were only staying for one night as we had a long transit between flights. The room was nice, I had asked for a cot and it was waiting there for us. The breakfast was heavenly and the shuttle service very useful. (Although a bit late on both ways.) Overall very happy, would return and would.recommend, based on my 1 night experience.

Reviewed December 24, 2018

Dear Krisztina, Thank you for taking the time to share with us your recent stay at Novotel Cairo Airport. It is my extreme happiness to know that you have enjoyed your stay. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager

Responded December 27, 2018
Novotel Cairo Airport Hotel
9.2
Exceptional
Evangeline from Australia
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in November 2018

Exceptional”

Free shuttle bus very handy. Close to airport. Breakfast had a fair amount of variety. Wifi did not work in my room.

Reviewed November 20, 2018

Dear Evangeline, Thank you for taking the time to review your experience at our hotel. We are delighted that you enjoyed your stay, thank you again for choosing Novotel Cairo Airport. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager

Responded November 24, 2018
Novotel Cairo Airport Hotel
9.2
Exceptional
Anthony from Australia
Couple
Superior Room 1 Double Bed
Stayed 4 nights in December 2017

Exceptional”

Great location with wonderful facilities and great food options.

Reviewed October 18, 2018

Dear Anthony, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. We are happy to know that you valued our hotel’s location, hotel facilities, and varied food items. The entire team is looking forward to have the pleasure of hosting you again soon. Atta El Dessouky General Manager

Responded October 27, 2018
Novotel Cairo Airport Hotel
8.8
Excellent
Robert from United States
Solo traveler
Superior Room 1 Double Bed
Stayed 1 night in June 2018

Convenient location, friendly staff”

I've stayed here several times, while coming in and out of Cairo. The people are very nice, the breakfast is great, and the rooms are modern and clean. There's a central courtyard with a pool and sunning area.

Reviewed September 11, 2018

Dear Robert, Thank you very much for taking the time to post your kind review online. It is my extreme happiness to know that you appreciated our caring welcoming team, contemporary comfy rooms and hotel facilities. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager

Responded September 18, 2018
Novotel Cairo Airport Hotel
8.8
Excellent
Jeff from United States
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in August 2018

Surprisingly Good Hotel.”

I was pleasantly surprised with my stay at the hotel. It was only one night but everything was very good. I was in the newer wing so the room and bathroom were newly remodeled. The bed was comfortable and I had a good night's sleep. The hotel is right by the airport and offers a free shuttle there and back. The fitness center is nicely equipped and the pools are very nice. The breakfast buffet is very good with good variety. Wifi was good most of the time. The TV was a nice flat screen but the hotel could use more English speaking channels. Staff is very friendly and helpful. I had a good experience.

Reviewed August 10, 2018

Dear Jeff, Thank you for taking the time to review your experience at our hotel. I truly appreciate your kind feedback . We are delighted that you enjoyed your stay. Thank you for choosing Novotel Cairo Airport , we look forward to welcoming you back. Atta El Dessouky General Manager

Responded September 05, 2018
Novotel Cairo Airport Hotel
9.2
Exceptional
Neermala from South Africa
Couple
Standard Twin with Sofa
Stayed 1 night in May 2018

Close to airport and Free Shuttle Service”

We stayed at this hotel on the first and last night due to our flights next day. The hotel provides a free shuttle service to & from the airport however should you wish to be fetched from the airport, the hotel should be contacted directly (this needs to be improved as there was no communication from the hotel in respect of early check-in, pick up etc despite me sending many emails). There is 2 parts of the hotel i.e. newly refurbished and the old part, both that I stayed in. The newly refurbished part is worthy of 5 star, exceptionally clean. The old part needs to be upgraded to give the entire hotel all 5 stars. There is a sparkling pool, restaurants and good buffet for breakfast and dinner. Free storage of my luggage. Although away from central, I chose to stay near the airport for convenience of my flights. I travelled into the city center, traffic is hectic.

Reviewed May 23, 2018

Dear Neermala, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager

Responded May 25, 2018
Novotel Cairo Airport Hotel
6.4
Good
Jennifer from United Kingdom
Solo traveler
Superior Room 1 Double Bed
Stayed 1 night in January 2018

Airport run”

Needed somewhere close to airport for early morning flight and it does the job with free shuttle bus on the hour and the half hour. However I was not pleased when the phone rang in the dark. Assuming it was my 5.40 wake up call I was up and dressed before I looked at my clock to see it was only 1.10am. Back to bed and lay awake for some time. I found it hard to get internet and although the soup was good the pizza at the hotel restaurant was pretty awful, almost certainly microwaved. Plus they gave me a room in the non-smoking building when I am a smoker so not pleased.

Reviewed February 04, 2018

Dear Jennifer, Thank you for taking the time to share with us your opinion on your recent stay at Novotel Cairo Airport. We are sorry for any inconvenience might have been caused during your stay. Novotel team is looking forward to have the pleasure of hosting you again in the very near future. Atta El Desouky General Manager

Responded May 25, 2018
Novotel Cairo Airport Hotel
6.8
Good
TUAN from Taiwan
Business traveler
Superior Room 1 Double Bed
Stayed 5 nights in January 2018

wifi so badly, food and staff service is so so”

This is not the first time I stay here, and last time already feels not so well, but I think that I give them second chance. The room this time I had which has been remodeled, it is good. However, the wifi is so weak and bad. The staff can't solve it and just reply me "it is no good for iPhone, maybe you try another android phone". Food no matter in the restaurant or Italian restaurant are not so well. They charge for 10$ the buffet but the selection is very less. Only good is they have fitness center and swimming pool. If next time I will try the other besides them- Le Passage hotel.

Reviewed January 14, 2018

Dear TUAN, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta El Desouky General Manager

Responded May 25, 2018
Novotel Cairo Airport Hotel
8.0
Excellent
Donna from United Arab Emirates
Business traveler
Superior Room 1 Double Bed
Stayed 1 night in November 2017

Excellent Location and Service”

This hotel is by far worth the value of money. Had a. short transit trip so wasn't really able to explore the hotel. Overall stay was perfect, they facilitated my airport transfer which is a plus for a hassle free travel. Close to the airport!

Reviewed November 12, 2017

Dear Donna, Thanks for your nice comments, looking forward to welcoming you at Novotel Cairo Airport Sincerely, Mohamed El Amry General Manager

Responded November 26, 2017
Novotel Cairo Airport Hotel
3.2
William from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in August 2017

Dirty bathroom, broken fixtures”

The bathroom smelled badly of previous guests' urine and faeces. I had to go to a local shop, buy cleaning fluid and clean the bathroom myself before using it. The curtains gave off a cloud of dust whenever I touched them. The phone was broken and some lights did not work.

Reviewed August 16, 2017

Dear William, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Amry General Manager

Responded August 24, 2017
Novotel Cairo Airport Hotel
4.4
William from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in July 2017

Rooms dirty and old... bed linen not clean”

Staff very friendly but this hotel's rooms- in contrast to its very pleasant lobby area- are dilapidated and unhygienic with litter from the previous guests on the room carpet, scum in the shower cubicle, a foul smell and smears on the bed linen.

Reviewed August 05, 2017

Dear William, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Amry General Manager

Responded August 24, 2017
Novotel Cairo Airport Hotel
9.6
Exceptional
Moshe from United States
Couple
Standard 1 Double + 1 Single Bed
Stayed 2 nights in April 2017

Two nights in Cairo”

The hotel is superbly located near the airport. There is a free shuttle bus every half hour. Cairo traffic is very heavy and stressfully, so being next to the airport is a very big plus. The standard rooms are nice, but the bathrooms are equipped with very high bathtubs. The chief housekeeper saw that my diminutive wife would not be able to use it and immediately call Reception and got us transferred to a Superior room with a walk in shower at no extra charge. The various restaurants have a nice selection of various foods and the prices are very moderate. My only issue was with the person manning the travel desk who tried to gouge me on a taxi. Since I am conversant with Egyptian prices, I just call the Cairo based London Cab Co. and paid circa 25% of what he tried to collect.

Reviewed April 06, 2017

Dear Moshe, Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Hassan Fahmy General Manager

Responded July 28, 2020
Novotel Cairo Airport Hotel
12345
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