Novotel Cairo Airport Hotel
Novotel Cairo Airport Hotel
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Double Standard - Bed Novotel Cairo Airport Hotel
Double Standard - Bed
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Interior view Novotel Cairo Airport Hotel
Interior view
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Interior view Novotel Cairo Airport Hotel
Interior view
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Swimming pool Novotel Cairo Airport Hotel
Swimming pool
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Excellent
Location
8.2
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What guests are saying:
Very happy
Gloria from Egypt
Solo traveler
It was nice hotel. Very convenient for immigration and transportation from the aiport. The others are very reasonable to stay for trasit or short-time staying.
DONGHYUN from South Korea
Business traveler
The food is very good
Zayid from United States
Family with young children
We had a superior room which was a good size very impressive bathroom Hotel was clean and good facilities
SAIHRAH from United Kingdom
Family with young children
Close to the Airport with regular shuttle service.
Sunder from United States
Solo traveler
The hotel is right next to the airport. Great for when you are flying in or out. The shuttle service was great. The kids enjoyed the pool and breakfast had many options.
George from United States
Family with young children
Good location
LIANG from China
Couple
This my third visit and very consistent, some of the older rooms need some upgrading but the new rooms great. I'll be back many times
David from Australia
Business traveler
Good location, good environment
LIANG from China
Couple
Very good
From 317 reviewsSee what guests said
7.4
/
10
Very good facilities
7.4
Value for money7.2
Location rating8.2
Nearest airportCairo International Airport (CAI)
Distance to airport390 m
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
Superior 2 single beds Pool view
Superior 2 single beds Pool view
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 2 single beds
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Superior Room 1 double Bed
Superior Room 1 double Bed
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed
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Superior Double
Superior Double
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  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 double bed
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Superior Suite 1 King Bed
Superior Suite 1 King Bed
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
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Superior Double Suite
Superior Double Suite
...
  • Room size: 50 m²/538 ft²
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Standard 1 Double + 1 Single Bed
Standard 1 Double + 1 Single Bed
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 double bed and 1 sofa bed
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Superior Room 2 single Beds
Superior Room 2 single Beds
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Twin with Sofa
Standard Twin with Sofa
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  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Twin Standard
Twin Standard
...
  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
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Double Standard
Double Standard
...
  • Room size: 20 m²/215 ft²
  • Separate shower/bathtub
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More about Novotel Cairo Airport Hotel

More about Novotel Cairo Airport Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

Check-in/Check-out

Check-in from: 14:00
Check-in until: 00:00
Check-out from: 07:00
Check-out until: 12:00

Real reviews from real guests

Agoda Reviews (317)Booking.com Reviews (2616)
7.4
/
10
Cleanliness7.4
Facilities7.4
Location8.2
Room comfort and quality7.1
Service7.2
Value for money7.2
Provided by verified guests of Agoda
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All guests (317)
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Showing 221 verified guest comments
12345
6.0
Cindy from Singapore
Couple
Standard Twin with Sofa
Stayed 4 nights in December 2018
Friendly but intrusive staff”
The staff there always greet you with a smile and good morning. How ever they are terrible at looking at the sign hung outside the door! When we put up the clean room sign... it was not cleaned until we tell them to after we return for breakfast. At weird hours they will knock on the door ... like 730am or whatever time they want to check the mini-bar. Quite a few mornings we wanted to sleep in late and was woken up by insistent knocking. Once there was even a staff who knocked on the door at 12 midnight with an ironing board even though we did not call for one!
Reviewed December 06, 2018
5.6
Cindy from Singapore
Couple
Superior Room 1 double Bed
Stayed 1 night in December 2018
We were told breakfast was not included”
Due to a change in our flight to hurghada.. we had to book an extra day of stay in Novotel. We wanted to have breakfast before our flight and we were told our booking doesn’t include breakfast and we have to pay extra. Which was not so for the past 10 days we were there. 😐
Reviewed December 06, 2018
8.8
Excellent
Robert from United States
Solo traveler
Superior Room 1 double Bed
Stayed 1 night in June 2018
Convenient location, friendly staff”
I've stayed here several times, while coming in and out of Cairo. The people are very nice, the breakfast is great, and the rooms are modern and clean. There's a central courtyard with a pool and sunning area.
Reviewed September 11, 2018
Dear Robert, Thank you very much for taking the time to post your kind review online. It is my extreme happiness to know that you appreciated our caring welcoming team, contemporary comfy rooms and hotel facilities. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager
Responded September 18, 2018
Novotel Cairo Airport Hotel
8.8
Excellent
Jeff from United States
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in August 2018
Surprisingly Good Hotel.”
I was pleasantly surprised with my stay at the hotel. It was only one night but everything was very good. I was in the newer wing so the room and bathroom were newly remodeled. The bed was comfortable and I had a good night's sleep. The hotel is right by the airport and offers a free shuttle there and back. The fitness center is nicely equipped and the pools are very nice. The breakfast buffet is very good with good variety. Wifi was good most of the time. The TV was a nice flat screen but the hotel could use more English speaking channels. Staff is very friendly and helpful. I had a good experience.
Reviewed August 10, 2018
Dear Jeff, Thank you for taking the time to review your experience at our hotel. I truly appreciate your kind feedback . We are delighted that you enjoyed your stay. Thank you for choosing Novotel Cairo Airport , we look forward to welcoming you back. Atta El Dessouky General Manager
Responded September 05, 2018
Novotel Cairo Airport Hotel
5.2
Philip from Denmark
Business traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in November 2018
dirty, old and not what one would expect for Novotel standard. ”
Sorry to say, buy even with promotion prices, it is unacceptable to have worn out mattresses and towels with holes in what is supposed be hotel in this start category
Reviewed November 30, 2018
Dear Philip, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. We are deeply sorry for any inconvenience might have been caused during your stay; we do respect your observations as they are extremely helpful and assist us to continue our endless efforts to develop our services. We would share your feedback with our head departments for further investigation. Again, thank you for taking the time to write your comments; we look forward to welcoming you back. Atta El Dessouky General Manager
Responded December 01, 2018
Novotel Cairo Airport Hotel
9.2
Exceptional
Evangeline from Australia
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in November 2018
Exceptional”
Free shuttle bus very handy. Close to airport. Breakfast had a fair amount of variety. Wifi did not work in my room.
Reviewed November 20, 2018
Dear Evangeline, Thank you for taking the time to review your experience at our hotel. We are delighted that you enjoyed your stay, thank you again for choosing Novotel Cairo Airport. The entire team is looking forward to have the pleasure of hosting you gain soon. Atta El Dessouky General Manager
Responded November 24, 2018
Novotel Cairo Airport Hotel
6.4
Good
DANJING from United Kingdom
Couple
Standard 1 Double + 1 Single Bed
Stayed 1 night in July 2018
Old and Messy”
Just for a short stay before the long flight. Facilities are old and unrepaired.
Reviewed November 17, 2018
Dear DANJING, Thank you for taking the time to share with us your opinion on your recent stay at Novotel Cairo Airport We are sorry for any inconvenience might have been caused during your stay; we do respect your observations as they are extremely helpful and assist us to continue our endless efforts to develop our services. We would share your feedback with our head departments for further investigation. Again, Thank you for taking the time to provide us with your feedback, we look forward to welcoming you back. Atta El Dessouky General Manager
Responded November 24, 2018
Novotel Cairo Airport Hotel
8.4
Excellent
david from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in May 2017
New Block rooms more modern but original block being renovated”
This was my third stay in two months. The first stay room was in the original block and in great need of upgrading - this time I asked for a room in the more modern block beyond the outdoor swimming pool which was much better with quality fittings (but no bath, there's always a downside!). Had a couple of local (Stella) beers in the evening which were a very reasonable price, however smoking is allowed in lobby/bar areas so it can be unpleasant for non smokers. Breakfast seemed to be served in three separate areas which appeared to be for airline inclusive guests, group guests and other guests. I was redirected to the latter and the buffet was extremely good with a multitude of choices - even a grill chef for omelettes, and very good value too. Room check-out was 12noom so, as my flight was not until 3pm I used the pool facilities until then and checked out shortly after this time - saying I wanted to take the 12.30pm shuttle (which runs every 30 minutes - IN PRINCIPLE! - read on) At 12.35 I asked the doorman when the shuttle would be leaving and he told me to sit by the door. At 12.40 I asked again and eventually went to the front desk to be told to wait where I was. At 12.45, with no shuttle, I went back to the front desk - to be told by another receptionist that - "the 12.30 shuttle has gone" I was extremely annoyed and asked to see the Duty Manager. He offered to pay for a taxi but I declined and waited for the 13.00 bus. A very flustered bus driver appeared at 12.55 and he spent the entire journey complaining that he had started at 7am and this was the first chance to get something to eat. I was unimpressed with this aspect of the hotel service. One point to note is that, to ensure a pick up from the airport, you are asked to make a local call to the hotel. This would have cost me a fortune using my overseas cell phone so here's a tip. Wait for the Inter-Terminal bus (blue) and ask the driver to drop you off at the Novotel. Sometimes you have to change buses (
Reviewed May 12, 2017
Dear Guest, We are delighted to review your comments regarding your recent stay at Novotel Cairo Airport. It is always a pleasure to receive the client's feedback, it is only through valuable feedback received from our valued guests we will be able to maintain and further improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be at Novotel Cairo Airport with a lot of improvements as you expect. Sincerely yours, Mohamed El-Amry General Manager
Responded August 25, 2017
Novotel Cairo Airport Hotel
8.0
Excellent
david from United Kingdom
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in April 2017
Much better room in new block across pool”
Last time room was in original block and needed upgrading. This time I asked for a room in the new block across the swimming pool area. The difference was amazing - this one was bright and modern. Booked pyramids sound and light show with travel agent in lobby and was generally happy although driver tried to charge for entry tickets which we refused to pay. After a bit of a stand off he agreed to get them. show worth going to. Driver offered papyrus and gem exhibition which we had to decline at least three times before he got the message. He did take us to rooftop bar with great view of pyramids and sphinx which was good. Left hotel at 5pm, got back at 9 and had dinner on hotel main restaurant by pool - it was a buffet and good vfm.
Reviewed April 23, 2017
9.2
Exceptional
Mohamed from Singapore
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in December 2016
Good hotel for overnight transit”
Stayed here coz was on an overnight layover for a connecting flight the next day. Very hassle free. Took shuttle bus from arrivals to hotel and back to airport for departure. Shuttle schedule was regular. Room was good enough. No complaints. Quite a distance from town, so not recommended for travellers who wanna explore the city.
Reviewed January 23, 2017
8.0
Excellent
David from Australia
Business traveler
Superior Room 1 double Bed
Stayed 1 night in December 2016
Comfortable value for money”
It's not the Fairmont not Meridien but for its price, and make sure you get the new wing, it's great. Free airport transfers, free breakfast and free internet. Good swimming in summer and a great gym
Reviewed December 08, 2016
9.6
Exceptional
Carolyn from Australia
Couple
Superior 2 single beds Pool view
Stayed 1 night in September 2016
Efficient & Helpful Service”
We could not be more pleased with the hotel pick-up service that was provided by Novotel. A hotel representative was waiting for us on arrival - he organized our Egyptian visa, travel police documents and whisked us through immigration within minutes. He assisted with collecting our bags and was again whisking us through customs to a waiting van. We arrived and were in our hotel room within 40 minutes! Considering we arrived at 2am and had endured 14 hours of travel - the efficiency was certainly appreciated. I must also comment on the bed at Novotel Cairo Airport...being a frequent traveller, I can honestly say the bed was by far the absolute best I have ever slept in...the BEST, absolute Heaven!
Reviewed October 02, 2016
8.3
Excellent
Syed from United Kingdom
Business traveler
Standard 1 Double + 1 Single Bed
Stayed 3 nights in January 2015
Good if you are stopping over for a night”
Restaurants, Lobby and open air pools
Generally good stay. Only complaint is the time it took to prepare food in the Italian Restaurant. The room was small and the heater in the room was not working at a time when outside temperatures were reaching 10-11 C. The outside open air pools were excellent and so was the gym. The hotel has its own mosque. Recommend taking a taxi to the hotel and make sure that the driver drops you of at the right hotel!
Reviewed February 02, 2015
8.7
Excellent
Syed from United Kingdom
Business traveler
Standard 1 Double + 1 Single Bed
Stayed 3 nights in January 2015
Very close to the airport ”
Food, Open view to the pools, friendly staff
Rooms were a bit small for my Loking. The heaters were not working. Otherwise the seat was pleasant and it was very good value for money. Remember that although close, you are better advised to take a taxi from the airport, it costs 50 Egyptian pounds.
Reviewed February 02, 2015
8.3
Excellent
Gregory from South Africa
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in January 2014
Good airport hotel”
Location, arrival assistance, comfortable beds
Excellent meet and assist service at airport, makes getting through formalities very easy! Staff are helpful and efficient. Rooms compact, but very comfortable beds, great after ,long flight. Tour desk in hotel good for making transport/tour arrangements, but negotiate prices.
Reviewed January 09, 2014
8.0
Excellent
Micaela from New Zealand
Solo traveler
Standard 1 Double + 1 Single Bed
Stayed 1 night in April 2013
Good Internet and free shuttle to the airport”
Free shuttle, internet and friendly staff
The staff are very helpful and friendly, and there is a free shuttle that runs every 30 mins connecting the hotel to the terminals. Make sure you give them your flight details so they meet you when you arrive. Unfortunately the swimming pool and the outside area are not available at the moment because they are being renovated until July 2013.
Reviewed April 19, 2013
8.0
Excellent
TAHA from Bahrain
Business traveler
Stayed 1 night in September 2012
excellent location for travelers”
close to the airport
very nice hotel close to the airport which has all the necessary facility for traveler who want to continue his connection flight without any delay , nice and lovely staff and very helpful, clean and good rooms
Reviewed September 22, 2012
9.2
Exceptional
Neermala from South Africa
Couple
Standard Twin with Sofa
Stayed 1 night in May 2018
Close to airport and Free Shuttle Service”
We stayed at this hotel on the first and last night due to our flights next day. The hotel provides a free shuttle service to & from the airport however should you wish to be fetched from the airport, the hotel should be contacted directly (this needs to be improved as there was no communication from the hotel in respect of early check-in, pick up etc despite me sending many emails). There is 2 parts of the hotel i.e. newly refurbished and the old part, both that I stayed in. The newly refurbished part is worthy of 5 star, exceptionally clean. The old part needs to be upgraded to give the entire hotel all 5 stars. There is a sparkling pool, restaurants and good buffet for breakfast and dinner. Free storage of my luggage. Although away from central, I chose to stay near the airport for convenience of my flights. I travelled into the city center, traffic is hectic.
Reviewed May 23, 2018
Dear Neermala, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta El Dessouky General Manager
Responded May 25, 2018
Novotel Cairo Airport Hotel
6.4
Good
Jennifer from United Kingdom
Solo traveler
Superior Room 1 double Bed
Stayed 1 night in January 2018
Airport run”
Needed somewhere close to airport for early morning flight and it does the job with free shuttle bus on the hour and the half hour. However I was not pleased when the phone rang in the dark. Assuming it was my 5.40 wake up call I was up and dressed before I looked at my clock to see it was only 1.10am. Back to bed and lay awake for some time. I found it hard to get internet and although the soup was good the pizza at the hotel restaurant was pretty awful, almost certainly microwaved. Plus they gave me a room in the non-smoking building when I am a smoker so not pleased.
Reviewed February 04, 2018
Dear Jennifer, Thank you for taking the time to share with us your opinion on your recent stay at Novotel Cairo Airport. We are sorry for any inconvenience might have been caused during your stay. Novotel team is looking forward to have the pleasure of hosting you again in the very near future. Atta El Desouky General Manager
Responded May 25, 2018
Novotel Cairo Airport Hotel
6.8
Good
TUAN from Taiwan
Business traveler
Superior Room 1 double Bed
Stayed 5 nights in January 2018
wifi so badly, food and staff service is so so”
This is not the first time I stay here, and last time already feels not so well, but I think that I give them second chance. The room this time I had which has been remodeled, it is good. However, the wifi is so weak and bad. The staff can't solve it and just reply me "it is no good for iPhone, maybe you try another android phone". Food no matter in the restaurant or Italian restaurant are not so well. They charge for 10$ the buffet but the selection is very less. Only good is they have fitness center and swimming pool. If next time I will try the other besides them- Le Passage hotel.
Reviewed January 14, 2018
Dear TUAN, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta El Desouky General Manager
Responded May 25, 2018
Novotel Cairo Airport Hotel
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